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One Call Alert

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6.4

Overall Score

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Erma wales Millerton, PA

Very helpful. No sales pitch. Answered my questions!

8 years ago

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Alex Britt Grand Rapids, MI

Affordable peace of mind for my disabled mom.

8 years ago

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Lee Taylor Spanish Fort, AL

Always there. Check- ins excellent. Great service.

8 years ago

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Doug Maranto Fort Worth, TX

All my questions answered by a great representative.

9 years ago

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Karen Hoffman Osage City, KS

Tracy was very polite and helpful when I placed my order.

9 years ago

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judy funk Mankato, MN

i bumped it by accident and i immediately had a call

4 years ago

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Reply from One Call Alert

Hi Judy, We received your review and we're glad to hear that this was only a false alarm and that the equipment was responsive. We apologize for any inconvenience that you experienced due to this false alarm. At OneCallAlert we pride ourselves in providing a great experience to all our customers, and we would like to make sure you receive nothing less. We would like to speak with you to help resolve any issues you are experiencing with the equipment. What would be the best number for us to reach you on? You can also reach our Technical Support team directly by dialing 800-913-9098 Option 1. We look forward to speaking with you.

Nov. 9th, 2021

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George Brown Jr Olney, IL

Very poor customer service, 1 star rating.

5 years ago

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Reply from One Call Alert

Hi George, We received your review and we apologize for any inconvenience that you have experienced. At OneCallAlert we pride ourselves in providing a great experience to all our customers, and we would like to contact you to ensure that you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 800-913-9098 Option 3. We look forward to speaking with you soon.

Mar. 19th, 2021

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Guthrie Riley Sheboygan, WI

We had this for 5 months and 2 alarms stopped working. Sent them back and got a refund.

8 years ago

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Lillie Lyons Knox, IN

Good security for the elderly, feel safe having this for emergencies.

8 years ago