Name: One Call Alert
Rating: 4.6

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Verified Customer

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Luis Joliet, IL

Fast response battery was low and we were contacted promptly

4 years ago

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Verified Customer

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Kevin Nauamnn Pompano Beach, FL

I like the service and the customer service rep

4 years ago

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LuAnn Krapfl New Vienna, IA

Quick response time even though I accidentally bumped it

4 years ago

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Lorikay Danielson Medford, OR

I am pleased with the service and quality of the product.

4 years ago

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Joel Mitchell Chisago City, MN

I dropped it by accident and they promptly called.

4 years ago

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Natasha Felten Denver, CO

Compliance issues; patient forgets to put on or charge; need large font easy to understand directions for table next to base charger)

4 years ago

Reply from One Call Alert

Hi Natasha, We received your review and we are sorry to hear about the trouble the user is having with the equipment. Our Technical Support team would be happy to review the account with you and make sure you have the best system for your needs. At OneCallAlert we pride ourselves in providing a great experience to all our customers and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

Feb. 2nd, 2022

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Verified Customer

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Deleise Atwood Wheeler, TX

Good experience when we had to call them.

4 years ago

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Pam A Kempster Lake Isabella, CA

Always good service, 911 call system and customer service

4 years ago

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Leora Portland, OR

Haven't needed to use it but test call worked.

4 years ago

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Joanne E Jackson Eden, MD

Have received text messages and calls for husband's device alerting.

4 years ago

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Nancy Johnson Orlando, FL

Very willing to help. Called immediately

4 years ago

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Josephine Slater Schenectady, NY

Easy to work with and shows consideration for the customer

4 years ago

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Nance McAllister Melbourne, FL

Fast response always answer questions quickly

4 years ago

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Ramona J Matteson Saint Cloud, MN

Easy to set up, just took seconds. I like the GPS app.

4 years ago

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Verified Customer

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Mary Ann Folmar Clarksburg, WV

Because they arrive when I need them and testing is easy

4 years ago

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Gay Martin Burlington Junction, MO

Very responsive and quick. Very friendly

4 years ago

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Stanley Riggers Lewiston, ID

Great communication and service during set up

5 years ago

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Stanley Riggers Lewiston, ID

great service on the phone and good follow-up

5 years ago

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Anna Willis Moultrie, GA

They are always ready to help me and are so nice.

5 years ago

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Janie Burgess Neeses, SC

Happy with service, polite, courteous and knowledgeable!

5 years ago

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Rosalie Clark Reedsport, OR

My button was accidentally pressed with great response

5 years ago

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Vivian Thomason Saint Petersburg, FL

Excellent response on emergency notices, not so good on account/office calls

5 years ago

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June Mendenhall Meridian, MS

Excellent service especially phone service

5 years ago

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David Ruff Travelers Rest, SC

cost quality service devices custmer service

5 years ago

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Sharyl D Davis Austin, TX

so far no issues and I understand how to use it.

5 years ago

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Charles Greene Justin, TX

So far they have been very fast and efficient.

5 years ago

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Bob Fresno, CA

Courteous, professional, efficient, knowledgeable

5 years ago

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Deb Jackson, MI

Very affordable and good customer service.

5 years ago

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Cynthia Thompson Clovis, CA

Works great -used 2 times in a month so far

5 years ago

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Dorothy Davis Tuscaloosa, AL

Dependable service. Wish call button had 2 way communication.

5 years ago

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Kathleen Walker Oklahoma City, OK

The staff member who signed us up was very courteous&

5 years ago

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Cari Hays Hagerstown, MD

Phone number we get is inconsistent and confuses people who need to get the call.

5 years ago

Reply from One Call Alert

Hi Cari, We received your review and we would like to contact you to further assist with clarifying any questions or concerns you may have. At OneCallAlert we pride ourselves in providing a great experience to all our customers. What would be the best number for us to reach you on for further assistance? You can also reach Customer Service directly by dialing 800-913-9098 Option 3. We look forward to speaking with you soon.

Jul. 14th, 2021

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Verified Customer

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Norman Peterson Colorado Springs, CO

great sales person, easy to set up, my mom loves it

5 years ago

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Marcena Nobleboro, ME

When it called I didn't know how to call it off as a no emergency

5 years ago

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Thomas Taylor Cookeville, TN

It's reliable we have had dry runs on it. It works good.

5 years ago

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Dawn McKay Pendleton, OR

They truly supply all my needs and make me feel secure

5 years ago

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Cinda Russell-Reese West Chester, PA

I really appreciate the small size of the mobile unit.

5 years ago

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Ehud Gruen Atlanta, GA

The agents respond quickly and are very professional

5 years ago

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Dick Groves Atlanta, GA

Notifications have been timely and consistent.

5 years ago

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D Huntoon Las Vegas, NV

They responded quickly and canceled a false alarm

5 years ago

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Larry Jones Lewisburg, TN

The neck fall alert button seems very sensitive, not competitively priced

5 years ago

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Tammy Evans Madison, WI

I feel more secure having this program for my mom.

5 years ago

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Bonnie Ronk Saginaw, MI

They are so understanding and very kind people

5 years ago

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Thelma Moss Olympia, WA

It makes me feel better about getting out & about!!

5 years ago

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Nell Fry Citrus Heights, CA

Cant cancel a false alarm. Customer service cant explain how to do it either.

5 years ago

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Martha Robinson Oneonta, NY

The person always is there to answer me.

5 years ago

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Dave Port Matilda, PA

Great, friendly service. USA made and owned.

5 years ago

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Sharon O Brien Drexel Hill, PA

Initial set up was amazing in terms of customer service.

5 years ago

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Ernest Dawes Skowhegan, ME

Superior customer service as well as ease of of setting up the equipment.

5 years ago

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brenda lavagnino Venice, FL

They seem to be very reliable and respond quickly.

5 years ago