Name: One Call Alert
Rating: 4.6

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Verified Customer

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Pat Roome Bellevue, WA

I was found in a grocery store after I unknowingly pressed my button. I was OK

5 years ago

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Verified Customer

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Jennifer Kirschenman Eureka, SD

Sends messages to everyone on list ALL at once instead of 1 at a time. Even with false alarms. Parents won't use for that reason.

5 years ago

Reply from One Call Alert

Hi Jennifer, We received your review and we definitely understand your concern. At OneCallAlert your safety is our number one priority. In case of an emergency alert, the emergency contacts on your list are called one my one until someone is reached and notified of the incident. Text message and email notifications can also be set up for these contacts, however these would be automated messages that all contacts would receive. Contacts that prefer not to receive a text or email can opt out of this feature. We would be more than happy to further assist with any additional questions or concerns you may have. What would be the best number for us to reach you on? You can also reach us directly by dialing 800-913-9098 Option 3 for Customer Service. We look forward to speaking with you soon.

Aug. 16th, 2021

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Verified Customer

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Royce G Wallace Palm Bay, FL

Have not had to use the device but seems to be user friendly.

5 years ago

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Verified Customer

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Shirlee Mattila Silverdale, WA

They have been so helpful to us. Many false alarms sent n. Always so gracious in their response.

5 years ago

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Verified Customer

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Suzanne E. Kane Syracuse, NY

All people I have spoken with are informative, helpful, and kind

5 years ago

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Leo Landry Haverhill, MA

Professional response teams make everything easy to understand.

5 years ago

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Verified Customer

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patricia tucker Houston, TX

thus far, everything has been easy to use and when i had a question it was answered succintly..

5 years ago

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Verified Customer

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Glenda Lee Greene Houston, TX

Prompt responses, better rates & services than the other companies I explored.

5 years ago

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Verified Customer

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Kimberly Adams Fort Worth, TX

Its very effective. They respond quickly,even its a false alarm.

5 years ago

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Verified Customer

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Kurt Able Zephyrhills, FL

They keep me in the loop when something is amiss with the wife's mother.

5 years ago

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Verified Customer

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L Paniker Sterling, VA

Responsiveness to parent's needs and quick to inform family

5 years ago

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Mary T Lynch San Diego, CA

When I run Test Only alerts, operator always answers within seconds.

5 years ago

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Verified Customer

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R Dondero Concord, NH

5 years ago

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Verified Customer

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larry waler Minot, ND

they do not judge when i Itell them that it is a false alarm

5 years ago

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Bonnie Dillon Portland, OR

Confusing operating plan. One part had to be replaced already and the neck unit requires more charge time.

5 years ago

Reply from One Call Alert

Hi Bonnie, We received your review and we would like to apologize for any inconvenience you have experienced with the equipment. We see that you have already spoken to our Technical Support team about this concern and a replacement device was sent to you. Please let us know if you are still experiencing any trouble with the battery life and we would be more than happy to contact you for further assistance. What would be the best number for us to reach you on? You can also reach us directly by dialing 800-913-9098 Option 1 for Technical Support. We look forward to speaking with you soon and getting this issue resolved.

May. 26th, 2021

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Verified Customer

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Wnnie Perley Shelton, CT

They do what they said they would. Very responsive to inquiries.

5 years ago

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Nancy L Brautigan Hawley, PA

Very high. They make me feel safe in my home and on the road.

5 years ago

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Jerry Chatman Puxico, MO

Have had several false alarms while handling pendant fall alert. Then fell and did not alert.

5 years ago

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Verified Customer

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Dale Mitchell Cordova, TN

very responsive, has saved during 3 falls since my purchase.

5 years ago

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Verified Customer

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Ernestine J Smith Towson, MD

Very responsive, even for unintentional activiations of emergency signal

5 years ago

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Verified Customer

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CLC Sanford, NC

Accidentally pressed the button and they called me immediately

5 years ago

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Verified Customer

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Mary Ann Stulz Newport, KY

I would like to do a test on my pager, but One Time Alert said that I can not. I did the initial testing, but then no other testing is allowed?

5 years ago

Reply from One Call Alert

Hi Mary Ann, We received your review and we apologize if there was any confusion. Our systems can definitely be tested at any time. We are glad to see that our Technical Support team was able to connect with you regarding this inquiry. At OneCallAlert we pride ourselves in providing a great experience to all our customers. If any assistance is needed with the equipment, please do not hesitate to contact us by dialing 800-913-9098, Option 1 for Technical Support. Thank you for being a valued part of the OneCallAlert family.

Apr. 24th, 2021

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Verified Customer

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Cindy Nokesville, VA

One Call Alert is a reliable service. They’re quick and thorough.

5 years ago

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stella dunavin Monette, AR

Haven't had to use it yet. Accidently dropped the fall button and someone responded right away.

5 years ago

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Verified Customer

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Bruce Farwell Springvale, ME

Quick and superior response. Had to use the day I connected it.

5 years ago

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Verified Customer

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Carrie Drennon Anderson, SC

They are quick to respond, and it gives me peace of mind that my dad is safe.

5 years ago

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Verified Customer

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Rudy Colorado Springs, CO

The set up was easy and it is easy to use the device when I’ve tested it.

5 years ago

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Verified Customer

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Mildred

The device works quickly when you activate it and they respond immediately.

5 years ago

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Darcy Marlow Columbia, MO

Because customer support have been so very helpful with my father

5 years ago

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Nicole Chieffo Carlsbad, CA

Great service, timely call backs. My mom is happy with the equipment.

5 years ago

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Janet Sorrell Louisville, KY

I have found them to be very helpful, professional and courteous.

5 years ago

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Karen Paquette Osceola, IA

Quick response and very congenial even with accidental button pushes.

5 years ago

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Margaret

I feel comfortable that my dad is safe because they are quick to respond.

6 years ago

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Verified Customer

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Willa

Testing goes very well. The button is fine but it is not pace maker friendly.

6 years ago

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Scott Woodsides

They listened to me and waited for me to decide what was best for my famil.

6 years ago

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Verified Customer

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Nancy Yoneyama

There was a consistent attempt to not honor published pricing, a blatant bait and switch sales approach that bordered on bullying, and general lack of trustworthiness

6 years ago

Reply from One Call Alert

Hi Nancy, We received your review and would like to apologize again for any inconvenience that you have experienced. Our promotions are subject to change at any time and different promotions may be available when placing an order through different channels. At OneCallAlert we pride ourselves in providing a great experience to all our customers, and we're glad to see that you were able to speak with our Customer Service team regarding your concern. Please let us know if you have any additional questions. Our Customer Service team can be reached by dialing 800-913-9098

Nov. 24th, 2020

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Verified Customer

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jeanne Boynton Beach, FL

I pushed the button accidently several times and they were there for me and very nice

6 years ago

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Diane Hiawassee, GA

There reliable you test there equipment and there always near by.

6 years ago

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Diane Raymen Palm Desert, CA

They are on top of things. When my friend falls they give me a call

6 years ago

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Geraldine Harris Buzzards Bay, MA

Easy to talk to and they do respond with help if family isn't reached.

6 years ago

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Verified Customer

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Rita Wright for Joyful Van Norstran

Thankfully haven’t had an emergency but works great on false alarms

6 years ago Edited September 14, 2021

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Verified Customer

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Manuel Tucson, AZ

One Call Alert is a good company. They are very trustworthy. I like the unit.

6 years ago

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Verified Customer

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Joy Rittman, OH

I have the watch. I like that I can wear it instead of a pendant all the time. It works fine.

6 years ago

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Verified Customer

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John Columbia, MO

The alert system was confusing for my mother because of the switchover in companies.

6 years ago

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Maryann Jonesborough, TN

They’ve been very good. They always answer when I test it.

6 years ago

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Sweet-voiced lady, very patient with me, I'm 93, with a hearing problem

6 years ago

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Marjorie Daly

Excellent and prompt service and product. I am glad to have this in my home.

6 years ago

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Charlotte Mesa, AZ

Quick response. Short time between pushing the button and responding person.

6 years ago

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Anonymous Elberton, GA

I haven't had to use it several times but I'm satisfied with it.

6 years ago

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Verified Customer

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Margaretette Ringgold, GA

I like the access. WE tested it but haven't used it. They were very thorough

6 years ago