Name: One Call Alert
Rating: 4.6

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Verified Customer

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Grace La Grande, OR

Very trustworthy. I feel real safe with it on.

7 years ago

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Verified Customer

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Michael Ball Ground, GA

It doesn't work in my home. The red light is on all the time and I've got to drive three miles away for it to work.

7 years ago

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Verified Customer

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Angela Milwaukee, WI

They are always there. When I press the button and they answer immediately.

7 years ago

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Verified Customer

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Kenneth

If I need help I can get it. They've given me good service.

7 years ago

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Verified Customer

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Patricia Wilburton, OK

It works wonderfully. I trust it completely.

7 years ago

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Verified Customer

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Hazel Dunsmuir, CA

One Call Alert is always there when I press the button.

7 years ago

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Verified Customer

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Steven Virginia Beach, VA

I like that One Call Alert is the most reliable.

7 years ago

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Verified Customer

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Sherry Fishkind Boca Raton, FL

great response time, but I hit the call button too often

4 years ago

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Verified Customer

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Rhonda Bradburn Pittsburgh, PA

No problems. Feel more secure especially when I'm out.

4 years ago

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Verified Customer

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Catherine M Al-Azzawi Schaumburg, IL

Disappoined that it takes 3 hrs. to charge unit. That's a lot of downtime

4 years ago

Reply from One Call Alert

Hi Catherine, We received your review and we apologize for any inconvenience you are experiencing due to the charging time for the mobile unit. If you have not yet had a chance to speak with our Technical Support team about this concern, we would be happy to have one of our representatives give you a call to discuss any alternatives options that may better suite your needs. At OneCallAlert we pride ourselves in providing a great experience to all our customers and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

Feb. 12th, 2022

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Verified Customer

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frank buxkemper East Bernard, TX

they came to check on me and i did know that i called them

4 years ago

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Verified Customer

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Fred Johnson West Thornton, NH

Poor response time..many test failures...too busy too answer...

4 years ago

Reply from One Call Alert

Hi Fred, We received your review and we apologize for any inconvenience you are experiencing with the equipment tests. We would like to contact you to further assist with resolving this issue. At OneCallAlert we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

Nov. 30th, 2021

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Verified Customer

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Gloria Bennett Visalia, CA

Haven't had it very long to evaluate it.

4 years ago

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Verified Customer

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L K Levenstein Lake Worth, FL

Not that impressed. Feel too expensive and products cheaply made.

5 years ago

Reply from One Call Alert

Hello, We received your review and we apologize for any concerns you may have about the equipment. We would like to contact you to further assist with resolving any issues. At OneCallAlert we pride ourselves in providing a great experience to all our customers and we want to make sure you receive nothing less. Our Technical Support team is always happy to help with any questions or concerns you may have about equipment. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

Sep. 28th, 2021

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Verified Customer

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Leonard Polakowski Fenton, MI

Good Responce bt $600.00 per call is much

5 years ago

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Verified Customer

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Heidi petriewitmer Artemas, PA

Have not used the service yet only once by accident

5 years ago

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Verified Customer

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Amy Yamamoto Roseville, CA

Good device, customer service does not return call

5 years ago

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Verified Customer

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Fay M. King Brownfield, TX

Only had it a short time........have had two false alarms.........unexpected.

5 years ago

Reply from One Call Alert

Hi Fay, We received your review and we apologize for any inconvenience you have experienced with the false alarms. We would like to contact you to further assist with this concern. What would be the best number for us to reach you on? Our Technical Support team would be happy to go over best practices to help avoid false alarms going forward. At OneCallAlert we pride ourselves in providing a great experience to all our customers and you can reach us directly by dialing 800-913-9098 Option 1 for Technical Support. We look forward to speaking with you soon.

Jul. 28th, 2021

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Verified Customer

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Helen Robinson Norwalk, CT

Because of the convenience of having it available all the timers

5 years ago

Reply from One Call Alert

Hi Helen, Thank you for your kind remarks. We are happy to know that you are receiving the coverage and peace of mind you need. At OneCallAlert we pride ourselves in providing a great experience to all our customers, and we want to ensure you receive nothing less. Please let us know if there is anything we can do to earn a higher rating from you? You can reach us directly by dialing 800-913-9098 Option 3. We look forward to speaking with you soon.

Jul. 21st, 2021

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Verified Customer

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josephine moreno Derry, NH

very helpful explaining everything understand easy

5 years ago

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Verified Customer

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Adele Kelly North Andover, MA

I’m just disappointed that there are so many contraptions

5 years ago

Reply from One Call Alert

Hi Adele, We received your review and we are sorry to hear that you are disappointed with the equipment that you have received. At OneCallAlert we pride ourselves in providing the best experience to our customers and we want to make sure you receive nothing less. We would like to contact you for any further assistance needed with the equipment. What would be the best number for us to reach you on? You can also reach us directly by dialing 800-913-9098 Option 1 for Technical Support. We look forward to speaking with you soon and getting this issue resolved.

May. 26th, 2021

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Verified Customer

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Shirley Arndt Danville, IN

I feel safer / quality of watch could be better.

5 years ago

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Verified Customer

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Anonymous Saint Louis, MO

It's a very small and lightweight device.

5 years ago

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Verified Customer

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Michael Rock

Equipment is big and bulky. Already having issues with the charger

5 years ago

Reply from One Call Alert

Hi Michael, We received your review and would like to contact you to further assist with any concerns you have about the equipment. We apologize for any inconvenience that you have experienced. At OneCallAlert we pride ourselves in providing a great experience to all our customers. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

Dec. 27th, 2020

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Verified Customer

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Sharon Chesapeake, VA

Everything I needed was taken care of by customer support.

6 years ago

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Verified Customer

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Jim Bean Springfield, IL

Too arkward to carry around. Must have heavier unit near to use.

6 years ago

Reply from One Call Alert

Hi Jim! We weren't able to find an account under your name, but we would love to speak to you go to over your system to help make it a better experience for you. Please give us a call at 877-827-6207.

Jul. 10th, 2020

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Verified Customer

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A Victoria, TX

The simplicity of it is nice. They were very nice.

6 years ago

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Verified Customer

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Anita Lewis Philadelphia, PA

Quick response, concerned and kind staff.

6 years ago

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Verified Customer

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BHeron

Reoutation. Have the service but not in much use.

7 years ago

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Verified Customer

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Sandra Hardenbrook

Can't get the lock box to work. Need the company to text me the code.

4 years ago

Reply from One Call Alert

Hi Sandra, We received your review and we apologize for any difficulties you are experiencing with the lockbox. If you have not yet had a chance to speak with our Technical Support team about this concern, we would be happy to have one of our representatives give you a call to help resolve this issue. At OneCallAlert we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

Apr. 8th, 2022

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Verified Customer

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christopher Bridgeville, DE

it work ok. it is easy to wear . I wear almost it every day

4 years ago

Reply from One Call Alert

Hi Christopher, Thank you for your review. We appreciate you taking the time to share your experience for others to benefit. At OneCallAlert we pride ourselves in providing our customers with great customer service, and the peace of mind you need. Our Customer Service team is always happy to help with any questions or concerns you may have. Please let us know if there is anything we can do to earn a higher score. You can reach us by dialing 800-913-9098 Option 3. Thank you for being the most valued part of our OneCallAlert family.

Mar. 18th, 2022

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Verified Customer

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Riley Behling Watkins, CO

Battery only lasts 2 days before it needs to be recharged

4 years ago

Reply from One Call Alert

Hi Riley, We received your review and we apologize for any issues you are experiencing with the equipment. If you have not yet had a chance to speak with our Technical Support team about these concerns, we would be happy to have one of our representatives give you a call to help review the equipment and make sure everything is working the way it should. At OneCallAlert we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

Mar. 18th, 2022

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Verified Customer

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Gail g Gordon Mirror Lake, NH

It is too bulky and the fall detection is super sensitive

4 years ago

Reply from One Call Alert

Hi Gail, We received your review and we apologize for any inconvenience you have experienced with the equipment. Our Technical Support team would be happy to review the equipment with you and provide any replacements needed. We can also discuss the alternate systems we have available that may better suite your needs. At OneCallAlert we pride ourselves in providing a great experience to all our customers and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

Feb. 2nd, 2022

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Verified Customer

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Yolanda Magana Aurora, CO

Sometimes the alert goes off and it wasn't pressed.

5 years ago

Reply from One Call Alert

Hi Yolanda, We received your review and we apologize for any inconvenience you have experienced with the false alarms. We would like to contact you to further assist. What would be the best number for us to reach you on? Our Technical Support team would be happy to go over best practices to help avoid false alarms going forward. At OneCallAlert we pride ourselves in providing a great experience to all our customers and you can reach us directly by dialing 800-913-9098 Option 1 for Technical Support. We look forward to speaking with you soon.

Jul. 28th, 2021

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Verified Customer

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Anonymous Wellington, OH

Do not get fall detection does nt work well

5 years ago

Reply from One Call Alert

Hi, We received your review and would like to contact you to further assist with any concerns or equipment replacements needed. We apologize for any inconvenience that you have experienced. At OneCallAlert we pride ourselves in providing a great experience to all our customers. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

Apr. 5th, 2021

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Verified Customer

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Penny Mckee Greenback, TN

My button goes off when it doesn't need to too.

5 years ago

Reply from One Call Alert

Hi Penny, We received your review and we are sorry to hear that you have experienced some false alarms. At OneCallAlert we pride ourselves in providing a great experience to all our customers, and we would like to speak with you to help prevent this from happening going forward. What would be the best number for us to reach you on? You can also reach us directly by dialing 800-913-9098 Option 1 for Technical Support. We look forward to speaking with you soon.

Mar. 13th, 2021

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Verified Customer

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M. Joyce Stinson Gainesville, FL

To many parts too large. Not convenient. Lights are too bright.

6 years ago

Reply from One Call Alert

We are sorry to hear that you are not satisfied with the product. We have attempted to contact you several times, but have not been able to reach you. We would love to speak to you, so that we can complete your profile and go over the equipment that you received. Please give us a call at 800-931-9098.

Jun. 25th, 2020

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Marie Mastropaolo Delray Beach, FL

Having One Call Alert has given me, and my family, peace of mind.

8 years ago

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George R. Werth Hays, KS

Tracy was very polite and knowledgeable. Pleasant experience! Professional!!

8 years ago

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domenic

Quick response, clear communication - easy to understand Courteous, and helpful advice

8 years ago

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Jeff Thurmond Newnan, GA

I have not received the unit for my mom. Her name is Emma. I not sure where you got Robert or my dad. He passed away years ago and his name is not Robert.

8 years ago

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Joanne L Owens

Great experience, affordable, easy monthly bank draft withdrawal & quick delivery.

9 years ago

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Verified Customer

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Mare LOFTUS Edgewater, MD

I get a lot of mistakes. Alarm goes off by error.

5 years ago

Reply from One Call Alert

Hi Marie, We received your review and we would like to apologize for any inconvenience you are experiencing with the equipment. We would like to contact you for further assistance with this. Our Technical Support team will be able to advise on best practices for avoiding false alarms, and provide you with any equipment replacement needed. What would be the best number for us to reach you on? You can also reach us directly by dialing 800-913-9098 Option 1 for Technical Support. We look forward to speaking with you soon and getting this issue resolved.

May. 26th, 2021

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Verified Customer

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Jan Petersen

The flashing lights on the medallion are distracting and unsatisfactory.

6 years ago

Reply from One Call Alert

Hi Jan, We received your review and would like to contact you to further assist with any concerns you have about the equipment. What would be the best number for us to reach you on? At MobileHelp we pride ourselves in providing a great experience to our customers. You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Nov. 24th, 2020

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Verified Customer

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Anonymous Saint Louis, MO

No speaker in fall down button so this is useless out of the home.

6 years ago

Reply from One Call Alert

When you leave your house, you take your GPS mobile device with you as well. It has a speaker and that is how you are located aware from home. If you do not have this device with your system, that would mean you have a home only system. We would be happy to go over your system with you, please give us a call at 800-931-9098.

Aug. 10th, 2020

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Jenn Smith Tiffin, IA

This is a test of the review uploader.

4 years ago

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Elaine Yandrofski Emmaus, PA

Device is easy to use. Professional customer help.

8 years ago

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Joan Boonton, NJ

My experience with the ordering went extremely well

8 years ago

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Martha Suggs Foley, AL

Traci was very polite and helpful with information

8 years ago

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Kenton Holloway Bowie, TX

Everything worked as we had hoped. Very efficient.

8 years ago