Name: One Call Alert
Rating: 4.6

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Verified Customer

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Sue Gainesville, GA

Friendly on the phone and helpful in every way.

5 years ago

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Grace

I've had no problems with this company. The device is easy to use.

5 years ago

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Hazel Roberts Atlanta, MI

Easy set up. I haven‚Äôt had to use the service yet.

5 years ago

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Colleen Kaltenberger Fort Collins, CO

Willing to help with any problems that come up

5 years ago

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Jim Russell Hot Springs Village, AR

The always seem to be there when needed

5 years ago

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Janet I Moulton Deland, FL

I just know they have me covered if I ever need help.

5 years ago

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Linda Carter Bellingham, WA

Excellent customer service. Good value. Response time fast

5 years ago

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Marilyn Caldwell Dayton, OH

Very reliable system and customer service.

5 years ago

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Beth Gunn Fuquay-Varina, NC

Always answers quickly. Luckily no emergency

5 years ago

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Kimberly Clemons

They responded right away and are so positive

5 years ago

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Terresa Haskew

0

5 years ago

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Frances Jones Anniston, AL

Good alert system. Seems to be working properly so far.

6 years ago

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Verified Customer

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Susan Brazil Arroyo Grande, CA

There response to fall alert was quick and efficient.

6 years ago

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Norman Cordova, TN

You’ve been very responsive to us with customer support.

6 years ago

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Jerome Pawleys Island, SC

Very Responsive and helpful, even when a false alarm.

6 years ago

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Barbara Portland, OR

Happy with the service and features. Button on the pendant is very touchy.

6 years ago

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Sandra Quinton, AL

I don’t like the necklace but I it works good. They are very courteous.

6 years ago

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Charles Rochelle, IL

So far so good. It’s easy use the medical alert device.

6 years ago

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Jean Wells River, VT

I feel safer with it. All the devices work fine.

6 years ago

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RS

Friendly, courteous staff, easy to use system.

6 years ago

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Wanda Watson

A Great service! Love all the safety features

6 years ago

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doris robin

Prompt and courteous service. Staff is excellent.

6 years ago

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Elaine Wong

Good service, nice agents easy to install.

6 years ago

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Gregory Mars, PA

The device is easy to use and that's what I like about it.

6 years ago

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Brenda Louisville, KY

I like the costs, it's reliable. The test went good.

6 years ago

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Ruth James Columbia, SC

Their responses to alarms have been swift.

6 years ago

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I. G. Ellison Alamogordo, NM

Can hear speaker without my hearing aids.

6 years ago

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Donalie Saint Petersburg, FL

I like it. I did set it off on accident once when I rolled over it.

6 years ago

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Donna Mifflinburg, PA

Very trustworthy. There isn't anything I dislike about it.

6 years ago

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Marie Fort Lauderdale, FL

I tested it when I first got it. It works.

6 years ago

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Norton Miami, FL

They've been very good and I think it's very convenient.

6 years ago

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Karen Monessen, PA

I hit it by accident and that's what I don't like about it. The quality is good.

6 years ago

Reply from One Call Alert

Thank you for your feedback, Karen!

Jun. 11th, 2020

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Verified Customer

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Bill

Very helpful and friendly. Excellent service.

6 years ago

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Christina Schelby Columbus, OH

This is perfect for my mom and I know it works very well

6 years ago

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Andrea Holden

Excellent customer service and tech support

6 years ago

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Joan Owens Sellersburg, IN

I'm wondering why no one answers the phone when I do a test on my One Call Alert

6 years ago

Reply from One Call Alert

Hi Joan,

We are going to have a Technical Support agent reach out to you regarding your system. You can also reach us at 800-433-6042.

We look forward to speaking to you!

Apr. 10th, 2020

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Verified Customer

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Ethel Butler

They call if there is any indication of a fall.

6 years ago

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Millie Trussell

Great except fall detection is too sensitive and goes off without falls

6 years ago

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Maurice

Quick response.when we had to call them about my fall

7 years ago

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Beauty East Jordan, MI

They helped me very well when I needed medical help.

7 years ago

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Anonymous Marinette, WI

Why am I not informed re battery life? I've asked and do not get decent answer!

7 years ago

Reply from One Call Alert

Hi,

We received your review and would like to contact you to resolve any issues. What is the best number for us to reach you? We apologize for any inconvenience that you have experienced. At One Call Alert we pride ourselves in providing a great experience to our customers. We want to ensure that you have not experienced anything less. We look forward to speaking with you soon.

Kind Regards,
One Call Alert

Sep. 27th, 2019

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Verified Customer

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Rhoda Punta Gorda, FL

I've had a couple of calls to them and they've done good.

7 years ago

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Jane Nichols

Good service. When I have needed help you have responded quickly

7 years ago

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Kimsky Houston, TX

great cst svc & the best most reliable people thx!

7 years ago

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Billy King Pryor, OK

Always polite on the phone. Always been available, never let us down.

7 years ago

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Barbara Tampa, FL

I feel confident that I could get help quickly if I needed it.

7 years ago

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eric rippert Vero Beach, FL

quick to answer and also have a navigation feature.

7 years ago

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Gigi Riverhead, NY

Everyone is calm and extremely helpful every time we've talked.

7 years ago

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Jennifer Penrod Kingman, AZ

They have been a great mind ease for family.

7 years ago

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Anonymous Seattle, WA

I dislike the fact that the alert device beeps uncontrollably. I tried to get help and nobody responded to my problem with the machine.

7 years ago