Zenernet: Read 1,814 User Reviews From Real Homeowners

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George Hollins Manvel, TX

The salesperson explained the benefits of solar panels and also informed me of additional measures that could be taken to save energy.

6 years ago

Reply from Zenernet

Glad to hear George - let us know how else we can help!

Mar. 25th, 2020

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Scubacoz Bowling Green, MO

I saw Zenernet in a review rating and was pleasantly surprised by the pricing and support provided by Isa.

6 years ago

Reply from Zenernet

Great to hear - we pride ourselves on competitive pricing and an outstanding customer experience!

Mar. 17th, 2020

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Dana Springfield, VA

Mike M. was very helpful and did not pressure us. We are still deciding but really like Mike and the ZENERNET brand!

6 years ago

Reply from Zenernet

Awesome Dana! Let us know how else we can help.

Mar. 17th, 2020

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D. Young Menifee, CA

My experience with Mike was great, he was extremely knowledgeable and patient. Very easy and pleasant to speak with.

6 years ago

Reply from Zenernet

Great to hear - thanks for working with us!

Mar. 13th, 2020

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Howard Fields San Francisco, CA

Quick, knowledgeable, great communication skills, no pressure, super helpful. Need more like Greg!!

6 years ago

Reply from Zenernet

Awesome Howard - glad you've enjoyed your experience with us!

Feb. 14th, 2020

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jay lozada Valencia, CA

Very informative!! Useful info and basically gave me options that would help Me In my decision-making

6 years ago

Reply from Zenernet

Glad to help Jay - let us know if you have any further questions.

Feb. 14th, 2020

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Mike Columbia, MO

I’m glad I contacted Zenernet about my solar options. Heather has been such a huge help with my plans moving forward.

6 years ago

Reply from Zenernet

Great to hear Mike - let us know how else we can help!

Feb. 11th, 2020

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Tom Condi ,

I am interested in solar and Mike M made me feel comfortable throughout the entire process GO CHIEFS!

6 years ago

Reply from Zenernet

Great to hear Tom! Thanks for working with us and let us know how else we can help. Go Chiefs!

Feb. 11th, 2020

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Sdchargers707 San Francisco, CA

Hands down the best experience ive had during my search for a solar provider. Greg has been extremely helpful.

6 years ago

Reply from Zenernet

That's great to hear - we work hard to provide the best customer experience in solar!

Feb. 5th, 2020

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Marlene Campbell Mesa, AZ

The lady I talked with was very patient with all my questions and explained things in a way I could understand.

6 years ago

Reply from Zenernet

Awesome Marlene - thanks for working with us!

Jan. 20th, 2020

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Cara B. Lawrence, KS

Mike was great to talk to and helped me with my direction on going solar. Planning on considering going solar in 2020.

6 years ago

Reply from Zenernet

Awesome Cara - we look forward to helping you make the right decision for you!

Jan. 20th, 2020

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Shawn DeWitte Pine, AZ

Wonderful people to work with. They answered all my questions, and never once did I fill any pressure from them.

6 years ago

Reply from Zenernet

Thanks Shawn - glad you had a positive, pressure-free experience.

Jan. 20th, 2020

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Carol Carlos Surprise, AZ

Heather was great! She took the time to answer all of my questions and never made me feel pressured.

6 years ago

Reply from Zenernet

Great to hear Carol!

Jan. 10th, 2020

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Nicole Tempe, AZ

Heather was super informative! I will definitely recommend Zenernet to my colleagues who are considering solar.

6 years ago

Reply from Zenernet

Thanks Nicole - we appreciate the recommendations!

Dec. 27th, 2019

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KAS Brimfield, IL

Can't really evaluate their actual solar service. They advertise as being available in Illinois but it only near Chicago. They were nice and got back with us promptly.

6 years ago

Reply from Zenernet

Sorry to hear we couldn't help you go solar right now - we're always working on expanding our service area, and we'll be sure to let you know if we open up in your area.

Nov. 20th, 2019

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Greg Bastis

Heather was great. Clear ROI case, knows the business well and helped me work through my objections.

6 years ago

Reply from Zenernet

Great to hear Greg - thanks for working with us!

Nov. 7th, 2019

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Susan Yu Lombard, IL

Heather was very clear explaining the advantages of having a solar panel. She was very professional and friendly.

7 years ago

Reply from Zenernet

Thanks Susan! Glad you had a positive experience with us.

Sep. 27th, 2019

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Sean everett Sainte Genevieve, MO

The salesperson was very knowledgeable and flexible with the design. He also showed me plenty of options for my homes.

7 years ago

Reply from Zenernet

Thanks Sean! Glad we could help.

Aug. 28th, 2019

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Allan Williams South Elgin, IL

Gary was very good at explaining how the system works. I felt comfortable with the information I have learned.

7 years ago

Reply from Zenernet

Thanks Allan, great to hear!

Aug. 21st, 2019

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Brad Rockford, IL

very informative, my representative from your company was very helpful and knew a lot about services that were offered by your company

7 years ago

Reply from Zenernet

That's great news to hear Brad - thank you for the feedback!

Jul. 30th, 2019

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Margie Alsip, IL

Heather provided our presentation and was very informative. She answered all of our many questions.

7 years ago

Reply from Zenernet

Margie, thank you for the wonderful review. And let us know how we can continue to help you with your solar research!

Jul. 29th, 2019

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Falgun Schaumburg, IL

Zenernet sales person Heather explains every things in details, she is very customer friendly. Knowledge able

7 years ago

Reply from Zenernet

Thank you for the 5-star review Falgun and thank you for choosing Zenernet. We are lucky to have Heather on board with us!

Jun. 19th, 2019

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Lisa P Copiague, NY

Very knowledgeable and not pushy. I ultimately decided not to move forward at this time and Joe understood.

7 years ago

Reply from Zenernet

Thank you for letting us know Lisa. Please let us know when you're ready to pick up the solar conversation again, we'd be happy to help out.

Apr. 6th, 2019

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Maureen C Olathe, KS

I was very impressed with their knowledge, enthusiasm, and professionalism! I am very glad we decided to go solar.

7 years ago

Reply from Zenernet

Thank you Maureen for the wonderful review!

Mar. 28th, 2019

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Todd Bolton Charlestown, RI

Mark S was direct and informative when talking about Zenernet's product and professional respectful in his manner.

7 years ago

Reply from Zenernet

Thank you Todd for the great review. We're lucky to have Mark on board. Please let us know how we can continue to help you along your solar journey!

Mar. 20th, 2019

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Steven L Fraser Simi Valley, CA

Mark is awesome. He has good people and communication skills. Wonderful customer service and I will be working with Mark to meet my solar needs!

7 years ago

Reply from Zenernet

Hello Steven, thank you for the very complimentary review of Mark! We look forward to working with you as well!

Jan. 7th, 2019

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Lee Rancho Cordova, CA

good communication skills, straightforward. Looking for a solar system and Jarrett provided much info.

8 years ago

Reply from Zenernet

Thank you Lee, we look forward to being your solar energy partner!

Oct. 12th, 2018

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Scott Shanks San Francisco, CA

Great experience, with transparent pricing and excellent installation. Very fast! Great warranty too.

8 years ago

Reply from Zenernet

Thank you for going solar with us Scott, if you ever need anything please let us know!

Oct. 11th, 2018

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Allen Henry Fontana, CA

Your presentation was well planned and easy to follow, seems to me you guys are the creme de creme of solar providers.

8 years ago

Reply from Zenernet

Thank you for the review Allen!

Dec. 4th, 2018

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Sallie Waters Cordele, GA

I the great solar source it gives to us and the equipment is so worth choosing overall the other soaked equipment. Simply amazing

5 years ago Edited October 15, 2021

Reply from Zenernet

Thanks for leaving us a review, Sallie! We're glad that you enjoyed working with us.

Oct. 15th, 2021

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Verified Customer

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Ramaiah Samuel Vista, CA

Customer service is not upto the standard, very poor response on issues

4 years ago

Reply from Zenernet

Hello. We apologize that our customer service hasn't been up to the level you deserve. I see that a member of our team has asked for some information about your wifi network to resolve the problem with monitoring your system. Once we have that info we can get this issue squared away. Thanks for your patience.

Dec. 21st, 2021

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Verified Customer

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Elizabeth D Woodbury Oro Valley, AZ

Scheduling, time line, and installation went perfectly.

4 years ago

Reply from Zenernet

Great to hear, Elizabeth! Thanks for posting.

Dec. 21st, 2021

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Verified Customer

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Wendy Maduff Los Angeles, CA

The representatives are very slow to repond and often don't answer the question asked

4 years ago

Reply from Zenernet

Hi Wendy - we're sorry to hear this. We'll look into your case and see what we can do to improve communication with you. We appreciate your patience and look forward to proceeding with your project soon.

Dec. 21st, 2021

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Verified Customer

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mr someon

no contacts , nonews., what progress is going, no courtesy when entering personal properties ..everything

4 years ago

Reply from Zenernet

Hi there - we apologize for the poor experience and would love to look further into your case and see what we can do to turn it around. Please reach out to our team at any time and we will support you to the best of our ability.

Dec. 21st, 2021

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Verified Customer

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DANIEL F WALD Santa Cruz, CA

Have not worked with them enough to make a judgement. So far, so good.

4 years ago

Reply from Zenernet

Hello Daniel. We'll be working hard to deliver an experience that earns a 5-star review. Thanks for posting!

Dec. 7th, 2021

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Verified Customer

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peter needham Medford, MA

poor customer follow through, unable to follow customer requests , asking customer to climb on a roof for information

4 years ago

Reply from Zenernet

Hi Peter - we apologize for the poor communication. It is our policy to never ask our customers to get on a roof to collect site information. We will review your case and take steps to ensure this practice is followed appropriately. We look forward to completing your site assessment this week with our safety-focused technicians on site.

Dec. 8th, 2021

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Verified Customer

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Romana Siwek Lincoln, CA

I signed the contract but haven't heard anything since not a timeline of events

4 years ago

Reply from Zenernet

Hi Romana - we apologize that we've left you feeling out of the loop. We'll contact you with an update soon, and we'll be sure to stay in touch with you regularly as the process moves forward so you always know where things stand.

Nov. 17th, 2021

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Verified Customer

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Wayne Kropp Casa Grande, AZ

Not having the ability to look at a project schedule/status.

4 years ago

Reply from Zenernet

Hi Wayne - thanks for your feedback. We are working on ways to provide better access to this information. In the meantime, we'll reach out to you with an update on your project status, and we invite you to contact us at any time to get the latest information.

Nov. 17th, 2021

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Verified Customer

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Rick Sahuarita, AZ

Their sales rep from San Francisco missed 2 appts and was non responsive all around to email, text, VM and so on.

5 years ago

Reply from Zenernet

Hi Rick - we apologize for the poor impression and we're sorry we were unable to help you go solar. We'd love to help you reconsider this opportunity and leave you with a better impression of our company. Please let us know if we can be of assistance.

Aug. 12th, 2021

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Verified Customer

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Mark Goldman Santa Cruz, CA

Easy to work with. Good follow up. Knowledgeable people

6 years ago

Reply from Zenernet

That's good news, Mark! Please let us know if we can help with anything else.

Sep. 8th, 2020

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Verified Customer

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Shannon Gilebarto Rancho Cordova, CA

The agent was great. But the added amount for finance seems a little scammy

6 years ago

Reply from Zenernet

Hi Shannon - we're glad you enjoyed working with our agent. We take pride in delivering a great customer experience at every stage. The additional cost for financing reflects the added cost we incur through our financing partners. We'd be happy to help clarify this for you - please feel free to reach out to us with any questions. Thanks for working with us!

Aug. 31st, 2020

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Verified Customer

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Eugene Mission Viejo, CA

So far the support's been very good.

6 years ago

Reply from Zenernet

Hi Eugene - we're happy you've had good support so far and we promise to continue delivering exceptional customer service and support! Please feel free to reach out at any time.

Aug. 7th, 2020

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Verified Customer

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Dave Riverton, UT

Answered all questions in a very understandable way.

6 years ago

Reply from Zenernet

Great to hear Dave - thanks!

Jun. 4th, 2020

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Verified Customer

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Michael

None of them tell me why the price went up 300% over the last 5 months.

6 years ago

Reply from Zenernet

Hi Michael - this doesn't sound right. Our prices are competitive and would not have increased at nearly that rate. We'd be happy to look into this further and help you find an answer, please feel free to reach out.

May. 29th, 2020

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Verified Customer

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Lisa Gies Tucson, AZ

I started this process at the beginning of January and still have no install date. There has been poor communication.

6 years ago

Reply from Zenernet

Hi Lisa - we appreciate your patience throughout the process. We're happy to have your installation underway, and we look forward to completing the project to your satisfaction. We apologize for the bumps in the road - please let us know if there's anything else we can do to help.

May. 4th, 2020

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Verified Customer

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Carlos Dutra

Just started the home visit and engineering plans

6 years ago

Reply from Zenernet

Awesome Carlos - we look forward to getting your installation complete and your system powered on. Thanks for working with us!

Nov. 14th, 2019

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Verified Customer

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Joe Sedona, AZ

Good honest company, but no face-to-face service

6 years ago

Reply from Zenernet

Thanks Joe, glad we were able to help answer your questions.

Oct. 23rd, 2019

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Verified Customer

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CHRIS C. Pearland, TX

Very good presentation but not the company I selected.

6 years ago

Reply from Zenernet

Hi Chris - thanks for considering Zenernet. Glad you enjoyed our presentation. Congratulations on going solar!

Oct. 29th, 2019

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Verified Customer

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david Lake Ozark, MO

informative. not persistant or pushy.respectful

6 years ago

Reply from Zenernet

Thanks David - we always seek to educate, not pressure!

Oct. 29th, 2019

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Verified Customer

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Anonymous San Rafael, CA

I'm not sure that I received my paycheck. The equipment didn't work.

7 years ago

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