Zenernet: Read 1,814 User Reviews From Real Homeowners

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Diana Turley Redlands, CA

Very nice presentation..answered all questions

5 years ago

Reply from Zenernet

We're glad that all your questions were answered, Diana! We aim to provide a valuable solar education while addressing any concerns you may have during each presentation. Thanks for the feedback.

Mar. 18th, 2021

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Harold Weitzberg Costa Mesa, CA

The representative support was very comprehensive.

5 years ago

Reply from Zenernet

Hi Harold - we're glad that your time with our representative was so fruitful. Thank you for leaving us a review!

Mar. 1st, 2021

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Dana Santa Clarita, CA

Customer support is very responsive. I'm still waiting on engineering drawings that are accurate.

5 years ago

Reply from Zenernet

Hi Dana - we appreciate your feedback and we're glad you're receiving prompt attention from our support team. They'll be able to keep you updated on the status of your plan sets and ensure the process keeps moving. Please feel free to reach out to us anytime at 855-373-4101 for the latest information on your project.

Feb. 12th, 2021

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Tam Banh San Jose, CA

Robert is very nice and helpful, very approachable

5 years ago

Reply from Zenernet

That's great to hear, Tam! We're glad you enjoyed working with Robert.

Dec. 18th, 2020

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Richard Hurricane, UT

Knowledgeable crew, not pushy, nice to talk with

6 years ago

Reply from Zenernet

Thanks Richard - glad we could help!

Feb. 11th, 2020

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felipe ramos Orange, CA

Mr Scot M was very professional and knowledgeable, we were very pleased with his service

5 years ago

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Wynn Slothower North Las Vegas, NV

Their quote they gave me was double what I can get in the local market

5 years ago

Reply from Zenernet

Hi Wynn - we're sorry our prices weren't in line with your expectations. We attempt to offer the best products and service in solar at a great value, but we understand that in some situations, the numbers don't add up. We wish you luck on your solar decision making process.

Aug. 12th, 2021

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Ellen Vallejo, CA

The representative was never ready with a quote at any of the three appointments we set up.

5 years ago

Reply from Zenernet

Hi Ellen - very sorry to hear about this. We'd love to look further into your case and would appreciate the opportunity to leave you with a better impression of our company. We pride ourselves on timeliness and convenience, and we apologize for falling short in this case. Please let us know how we can be in touch.

May. 20th, 2021

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Steve Yuma, AZ

It was really expensive. They wanted too much money, so we never installed it.

5 years ago

Reply from Zenernet

Hi Steve - we're sorry to hear about your pricing concerns. Installing solar and/or home batteries can be expensive, and our goal is to explain the investment and the return so we can ensure each homeowner we work with makes the best decision for their circumstances. If your needs change, we'd love to work with you in the future!

May. 20th, 2021

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Roy Tustin, CA

Very knowledgeable, courteous, and easy to understand.

7 years ago

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jennifer thomas Fontana, CA

Horrible service!! Don't use them!! Everything will go wrong!!

4 years ago

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J Carlsbad, CA

Requested the proposal, but didn't get any message or call. Very strange!!

5 years ago

Reply from Zenernet

Hi there - sorry to hear we never got back to you on a proposal. We'd love another opportunity to work with you. Please feel free to reach out and we'll be in touch as soon as we can!

May. 20th, 2021

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CHS Beverly Hills, CA

Robert G never followed up with a quote and did not return calls

5 years ago

Reply from Zenernet

Hi there - we're sorry to hear about the poor experience you had with us. We take pride in strong communication throughout the customer experience, and we apologize for falling short of that in your case. We'd love a chance to leave you with a better impression of our company - our Vice President of Sales will be reaching out to you shortly to discuss the matter with you personally. We appreciate your feedback and look forward to working with you.

Jan. 18th, 2021

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Joey Northbridge, MA

Not a good company to work with. Misleading contracts

5 years ago

Reply from Zenernet

Hi Joey - thank you for reaching out with your feedback. It is never our intent to be misleading, and we'd love a chance to answer any questions you have and clarify any concerns you have with our contracts. Our Vice President of Sales will be reaching out shortly to discuss your concerns. We appreciate the opportunity to work with you.

Jan. 19th, 2021

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