Zenernet: Read 1,814 User Reviews From Real Homeowners

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Andrew Y Lee Wylie, TX

It was great experience get to knowing solar system with great step by step explanation by Mike.

6 years ago

Reply from Zenernet

Great to hear Andrew - thanks for working with us!

Feb. 26th, 2020

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Jon Corke ,

Very informative and low pressure consultation and an overall pleasurable experience.

6 years ago

Reply from Zenernet

Thanks Jon - glad to help!

Feb. 26th, 2020

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Eddie Monee, IL

Mike was great in explaining everything I asked and got me up to speed on the project.

6 years ago

Reply from Zenernet

Thanks for working with us Eddie!

Feb. 14th, 2020

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Gregory Hines Chicago, IL

Customer service sales person was very nice and knowledgeable and explain everything.

6 years ago

Reply from Zenernet

Glad to help Gregory - thanks for contacting us!

Feb. 14th, 2020

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Rich Watts Phoenix, AZ

The company rates high and Mike was very forthcoming with all the + and _ of my install.

6 years ago

Reply from Zenernet

Great to hear Rich - thanks for working with us!

Feb. 11th, 2020

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Arnold San Bruno, CA

Mike is really nice the whole process. He is very patient going over each details with me

6 years ago

Reply from Zenernet

Great to hear Arnold - thanks for working with us!

Feb. 5th, 2020

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Larry Levine Chicago, IL

Had a great proposal experience with Mike M and plan on going solar with Zenernet before summer.

6 years ago

Reply from Zenernet

Awesome, Larry - we're excited to have you on board!

Jan. 29th, 2020

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MH Concord, CA

Heather provided excellent customer service. She kept me posted throughout the process.

6 years ago

Reply from Zenernet

Great to hear - let us know how else we can help!

Jan. 20th, 2020

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Pat Hatinger Richardson, TX

Mike M was informative and listened to what I had to say. He was nice to work with.

6 years ago

Reply from Zenernet

Great to hear Pat - thanks for the feedback!

Jan. 10th, 2020

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Norma H. New Lenox, IL

Mike was able to assist me with an unusual situation. He was very helpful and informative.

6 years ago

Reply from Zenernet

Great to hear Norma - our consultants are very skilled at working through complications!

Dec. 27th, 2019

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Martha Evanston, IL

Mike was a joy to talk to. Answered our questions and made sure we were comfortable.

6 years ago

Reply from Zenernet

Awesome Martha - thanks for working with us!

Dec. 27th, 2019

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James Anthony Sweett Virgin, UT

Easy process, great answering all questions. Smooth transition throughout the process!

6 years ago

Reply from Zenernet

Thanks James - glad you enjoyed working with us!

Dec. 19th, 2019

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FLO Rancho Cucamonga, CA

Great customer service! Great communication and access to a multitude of products!

6 years ago

Reply from Zenernet

Thanks Flo, great to hear!

Dec. 19th, 2019

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Lee Saint George, UT

Mike M very informative and provided substantial amount of time to explain details.

6 years ago

Reply from Zenernet

Great to hear Lee - thanks for working with us!

Dec. 10th, 2019

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Terence Richmond, CA

Heather M has been very helpful and knowledgeable. She has been very considerate and hardworking.

6 years ago

Reply from Zenernet

Great to hear Terence - thanks for working with us!

Nov. 14th, 2019

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CHRISTOPHER M MILES

Mike M was absolutely phenomenal, highly recommending him to others already for information!

6 years ago

Reply from Zenernet

Great to hear Christopher!

Nov. 1st, 2019

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Heath Scottsdale, AZ

Very informative breakdown of the benefits of solar, really loved working with them.

7 years ago

Reply from Zenernet

Awesome Heath, thanks for contacting us!

Oct. 9th, 2019

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Tony Pulley Amarillo, TX

Very clear and informative, answered all my questions. Very knowledgeable. No pressure.

7 years ago

Reply from Zenernet

Awesome, thanks Tony!

Oct. 2nd, 2019

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R. Pettit Kaysville, UT

While I ended up with a more local company. Zenernet was very professional, knew their stuff, easy to talk to.

7 years ago

Reply from Zenernet

Thank you for the review, we appreciate you giving us an opportunity to earn you business. Congratulations on going solar, you're going to love it!

Apr. 29th, 2019

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W Union City, CA

I feel ripped off. I was told they were going to give me the specific model of panels that I wanted by the rep, so I went with them. Instead I am stuck with the same model all other companies said could get.

7 years ago

Reply from Zenernet

W, I'm sorry to hear you're having a tough experience with solar however it appears that you are confusing us with another solar provider. We don't have anyone in our installation network that matches your name and location - and when it comes to equipment, one of our many strong points is that we provide exactly the make and model of equipment that our homeowners request from us during the process of going solar. We would love the opportunity to help if at all possible. Please call us to discuss ways we might be able to support you and help you have a better solar experience: 855-672-2922

Apr. 19th, 2019

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Hanif Vohra Milpitas, CA

Best Customer Service and the best product. Definitely we’ll give business again and again

7 years ago

Reply from Zenernet

Thank you Hanif! We truly appreciate your business and will continue to support you in any way possible.

Apr. 4th, 2019

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Mike Chartier Scottsdale, AZ

Greg did a great job explaining everything and being responsive to all my questions

7 years ago

Reply from Zenernet

Mike, thanks for the great review!

Mar. 23rd, 2019

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Thomas Vorbeck Foristell, MO

My experience was outstanding the person I talked to had a great depth of knowledge.

7 years ago

Reply from Zenernet

Thank you Thomas for the review - we greatly appreciate it!

Mar. 20th, 2019

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Verified Customer

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Jerry douglas Anaheim, CA

No communication, lack of transparency, 8 months without and still no permit approval.

4 years ago

Reply from Zenernet

Hi Jerry - we apologize for the lack of communication. Your project is moving forward, and we will reach out shortly to give you an update on the status and next steps. We'll do our best to communicate with you more effectively as we get your project across the finish line, and we look forward to leaving you with a better impression.

Mar. 4th, 2022

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Verified Customer

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John Taylor Riverside, CA

It's been quite some time and we still don't have solar

4 years ago

Reply from Zenernet

Hi John - we apologize for the delays and assure you we are making progress on your installation. We will improve our communication with you moving forward and look forward to improving your experience as the project proceeds.

Dec. 21st, 2021

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Verified Customer

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David allred La Grange, CA

We started the process to get solar with Zenernet in April. As of today Dec. 8th still no solar.

4 years ago

Reply from Zenernet

Hi David - we apologize for the delays in your installation and appreciate your patience. We are still working hard to get your project completed and look forward to doing so as soon as possible.

Dec. 21st, 2021

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Verified Customer

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Paul Brenner Henderson, NV

Lack of communication and very long process still not installed

4 years ago

Reply from Zenernet

Hello Paul. We apologize for the lengthier-than-anticipated process. I see that a member of our team has been in touch with you this week to update you on where things stand and what to expect. Thank you for your patience. We're looking forward to your install!

Dec. 10th, 2021

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Verified Customer

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Natasha Thompson Chandler, AZ

Would not work with my existing system seems are only interested in selling more equipment

5 years ago

Reply from Zenernet

Hi Natasha - we do work with existing systems and attempted to contact you to gather more information about your specific situation. We would be happy to help you - please feel free to reach out so we can get your project back on track.

Aug. 12th, 2021

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Verified Customer

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Pat Pismo Beach, CA

Customer follow up has been horrible. They gave me an appointment and never installed anything.

5 years ago

Reply from Zenernet

Hey Pat - we're sorry to hear about this experience and would love the opportunity to rectify it. Please contact our team at 855-373-4101 or email us at projectcoordinators@zenernet.com so we can locate your project and help get things moving as quickly as we can.

Feb. 6th, 2021

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Verified Customer

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Michael

The staff that specifically assigned to my case does not respond to my calls

5 years ago

Reply from Zenernet

Hi Michael - we're sorry to hear about this. We pride ourselves on an outstanding customer experience and would love the opportunity to improve upon your initial impression. We would appreciate a call to our customer service team at 855-373-4101, where we can identify your case and ensure a prompt response.

Dec. 16th, 2020

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Bob Pastore Scottsdale, AZ

Tara was professional and very helpful with her knowledge in the Solar industry

4 years ago

Reply from Zenernet

Good to hear, Bob. Thanks for your review.

Mar. 9th, 2022

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Geoffrey Stephens Escondido, CA

We enjoyed the prompt, courteous responses to our questions.

4 years ago

Reply from Zenernet

Thanks Geoffrey. Don't think twice about reaching out any time if there are any other questions that come up.

Feb. 22nd, 2022

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j dimaggio Fremont, CA

I have only interacted with Maverick, he was helpful and professional.

4 years ago

Reply from Zenernet

Thanks for the review!

Feb. 11th, 2022

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Ali Yeganeh Irvine, CA

So far I had an exceptional experience with Rondu A salesperson

4 years ago

Reply from Zenernet

Good to hear, we appreciate the review.

Jan. 28th, 2022

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Kristian Hinders Denver, CO

Jack was excellent, quick with details and very helpful. 10/10

4 years ago

Reply from Zenernet

Good to hear, thank you for reviewing!

Dec. 14th, 2021

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Julio Camarero Los Angeles, CA

It was a very good experience compered to other experiences.

4 years ago

Reply from Zenernet

Good to hear, Julio, thanks for reviewing!

Nov. 11th, 2021

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Rich Olson Hemet, CA

Offered detailed planning of a solar array and battery storage.

4 years ago

Reply from Zenernet

Hello Rich, good to hear you were happy with the plan we developed for you. Please don't hesitate to reach out with any questions!

Oct. 29th, 2021

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Randall Green Livingston, TX

Our rep. Ron A. has gone overboard to help us. Very user friendly person.

5 years ago

Reply from Zenernet

Thanks for leaving a review, and mentioning Ron. You’re right, our team members are always going above and beyond. We’ll be sure to share your praises with them!

Oct. 21st, 2021

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Aya Yamaguchi Cambridge, MA

Mike is very knowledgeable and provided all information I needed.

5 years ago

Reply from Zenernet

Hi Aya! thanks for taking time to leave us a review. Our team is well equipped with information to help you make the right decision. We look forward to working with you!

Oct. 19th, 2021

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don vale Encinitas, CA

Very informative. Representative was knowledgeable and answered questions directly and clearly.

5 years ago

Reply from Zenernet

Thanks for the feedback, Don! Feel free to reach out to us if you have any more questions.

Oct. 4th, 2021

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Rickmiller7488 Colorado Springs, CO

Rep provided a quote the same evening I made my inquiry about going solar

5 years ago

Reply from Zenernet

Thanks for the feedback! We're glad that you were so impressed with how quickly and efficiently our team got back to you.

Sep. 27th, 2021

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John Moses Princeton, NJ

Professional. Clear presentation. Efficient. Useful information

5 years ago

Reply from Zenernet

That's awesome, John! Here at Zenernet, we have a team of professionals committed to getting you the information you need. We're glad you enjoyed working with us.

Sep. 27th, 2021

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John Jordan Torcedo Los Angeles, CA

ROB H was great to talk to and helped me out to pick which system i needed!

5 years ago

Reply from Zenernet

Thanks for leaving us a review, John! We're glad that Rob was so helpful in building a system that meets your needs.

Sep. 27th, 2021

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Tracy Harding Phoenix, AZ

Over zoom which was appreciated. Good presentation and friendly

5 years ago

Reply from Zenernet

Thanks for leaving us a review, Tracy! We take pride in our virtual consultation - we're glad that you were happy with our presentation.

Sep. 20th, 2021

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Janie Mah Fremont, CA

Mike was extremely personable and addressed all our questions and options.

5 years ago

Reply from Zenernet

Thanks for taking the time to leave us a review, Janie! We strive to address any questions you may have while ensuring that you have the information you need to make confident solar decisions.

Sep. 20th, 2021

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Pudge Albao Lake Elsinore, CA

Nice presentation. Well prepared, and very willing to answer questions.

5 years ago

Reply from Zenernet

Thanks for the feedback! We're glad we could answer your questions.

Sep. 16th, 2021

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John Riesenman Colton, CA

Willing to work with unusual projects. Willing to beat competitor's prices.

5 years ago

Reply from Zenernet

We appreciate you taking the time to leave us a review, John! We're glad that you picked up on some of our core beliefs here at Zenernet - we offer competitive pricing on the market while working with you to build a system that suits your needs.

Aug. 24th, 2021

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Thomas Roh Anaheim, CA

Tara was terrific! I’m sorry I decided to postpone my solar purchase.

5 years ago

Reply from Zenernet

We're glad to hear that you found Tara's presentation so enjoyable, Thomas! Don't hesitate to reach out to us when you do decide to go solar.

Aug. 19th, 2021

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Suzanne Keller Tucson, AZ

Mike was personable and knowledgable. The organized visuals were terrific!

5 years ago

Reply from Zenernet

We're happy to hear that, Suzanne! Thanks for the feedback.

Aug. 19th, 2021

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Kelly Seylar League City, TX

Mike answered all of my questions and was a joy to speak with, Thank you!

5 years ago

Reply from Zenernet

Thanks for the feedback. Please don't hesitate to reach out to us if you have any more questions, Kelly!

Jul. 26th, 2021

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