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Zenernet Reviews

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7.3

Overall Score

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Cathy Lee's Summit, MO

Kyle helped us understand the benefits of solar. He was friendly, knowledgeable and helpful. I highly recommend Zenernet.

7 years ago

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Reply from Zenernet

Thank you for the great review Cathy!!

May. 20th, 2019

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Lorraine Las Vegas, NV

Heather was wonderful. Explained everything that was easily understood. She did a fantastic job with showing me all my options.

7 years ago

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Reply from Zenernet

Thank you Lorraine for the wonderful review!! We appreciate the opportunity to help you with your solar research.

May. 10th, 2019

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Adam Batavia, IL

Even though I did not purchase a system the consultation was very useful. Solar is just not for me at this time due to cost vs benefit

7 years ago

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Reply from Zenernet

Thank you for the review Adam. We're sorry we can't help you with solar at this time, but keep us in mind for the future. Thanks!

May. 7th, 2019

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LarrySandyEggo San Diego, CA

Most comprehensive explanation of the solar systems available. Haven’t decided 100% yet on going solar but zenernet is my first choice.

7 years ago

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Reply from Zenernet

Thank you for the wonderful review! And let us know what we can do to help you with your decision - we'd love to help you go solar with us!!

May. 6th, 2019

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Nancy K Lee's Summit, MO

Zac , Chad & Deb were great to deal with. Very attentive to our questions and requests. We love our solar panels! Highly recommend Zenernet!

7 years ago

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Reply from Zenernet

Thank you for the review Nancy, it was great working with you and Leon! If you ever need anything please let us know!

Mar. 18th, 2019

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Brian Lewis Half Moon Bay, CA

I've worked with several companies on my way to finding your Zenernet, and they've been the most professional, fair, and honest.

7 years ago

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Reply from Zenernet

Thank you for the review Brian, our mission is to reset the bar for customer service in solar! We will always be here for you!

Dec. 21st, 2018

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Jesus Preciado Rio Rico, AZ

Deb was great very friendly and explained everything with a cheerful outlook. I really hope i get to work with this company.

8 years ago

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Reply from Zenernet

Hello Jesus, we look forward to working with you as well!

Oct. 2nd, 2018

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METACOM 5 MEDIA Concord, CA

Stan was knowledgeable, nice and courteous.

4 years ago

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Reply from Zenernet

Thanks for your review!

Mar. 1st, 2022

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Jensky Peri Manteca, CA

Stan is very courteous and informative...

4 years ago

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Reply from Zenernet

Thanks for reviewing!

Feb. 17th, 2022

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Brandin Roat Berkeley, CA

Informative and clear presentation, great

4 years ago

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Reply from Zenernet

Glad you enjoyed it Brandin, thanks for reviewing.

Feb. 3rd, 2022

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Roy Rene Salvador Ramirez Palmdale, CA

Direct & simple communication protocols.

4 years ago

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Reply from Zenernet

Thanks for reviewing!

Dec. 21st, 2021

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Michael Hemming Diamond Bar, CA

Good people, competitive pricing, top quality solar products.

4 years ago

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Reply from Zenernet

Thanks, Michael!

Dec. 21st, 2021

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Dorrine Nay Rancho Palos Verdes, CA

Still not satisfied work is completed they left repairs not done and communication poor

4 years ago

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Reply from Zenernet

Hi Dorrine - we're sorry to hear that you're not satisfied. Our team is in communication with you now to work through your concerns. We look forward to resolving them to your satisfaction and appreciate your cooperation.

Dec. 21st, 2021

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Pratik Rana Billerica, MA

I have signed up with Zenernet in March 2021 and have not installed the panels. Lack of communication

4 years ago

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Reply from Zenernet

Hello Pratik - we appreciate your patience and willingness to work with us as we navigate your roof replacement prior to continuing with your solar installation. We look forward to getting your project finished and we will improve our communication as we continue. Thanks for your feedback and your business!

Dec. 21st, 2021

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Davide Furtado Petaluma, CA

They have my money, nobody answers the phone, nobody returns my calls and nobody gives me a date for when my installation will be done

4 years ago

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Reply from Zenernet

Hello Davide. We're very sorry that our communication hasn't been up to the standard you deserve. We're looking forward to completing your installation at the end of the month. Thanks for your patience.

Dec. 14th, 2021

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Maria Weatherspoon Elgin, TX

Great customer service and he had great knowledge.

4 years ago

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Reply from Zenernet

Thanks for your feedback, Maria!

Dec. 14th, 2021

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Oliver Turner Denville, NJ

Speedy response and feedback, kind and informative.

4 years ago

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Reply from Zenernet

Hello Oliver. Thanks for sharing your experience!

Dec. 14th, 2021

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D Quirk Surprise, AZ

Very knowledgeable, salesperson is excellent.

4 years ago

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Reply from Zenernet

Thanks for your review!

Dec. 14th, 2021

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Theresa Treptow Chandler, AZ

Great customer service. Easy to communicate with.

4 years ago

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Reply from Zenernet

Thank you, Theresa!

Dec. 7th, 2021

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Christopher Michael Beares Boston, MA

They are responsive, professional and super knowledgeable.

4 years ago

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Reply from Zenernet

Cheers Christopher, thanks for posting!

Dec. 7th, 2021

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Eric Baugher Frisco, TX

The presentation was great and Brian was very helpful.

4 years ago

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Reply from Zenernet

Our energy consultants are the industry's best! Thanks Eric!

Nov. 13th, 2021

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Chai Pengrai Gilbert, AZ

Great information. Well prepared! Very accommodating!

5 years ago

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Reply from Zenernet

Thanks for the feedback! We're glad you were impressed with our presentation and the information that our Energy Consultant gave you.

Oct. 4th, 2021

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James Buchanan Belmont, CA

Excellent responsiveness, helpful review of needs

5 years ago

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Reply from Zenernet

Thanks for the feedback, James! We're glad that you enjoyed working with us.

Sep. 27th, 2021

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Rolland White Rancho Mirage, CA

Great on sales, but once we signed a contract communications slowed way down.

5 years ago

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Reply from Zenernet

Thanks for taking the time to leave us a review, Rolland. We're sorry for the slowed communication - we assure you we are working diligently to keep your project moving forward while keeping you informed along the way. Thank you for your patience and willingness to work with us!

Sep. 27th, 2021

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Don Roussin Placentia, CA

Easy to understand there process of offering solar

5 years ago

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Reply from Zenernet

That's good to hear. Thanks for taking the time to leave us a review, Don!

Sep. 20th, 2021

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Terri Jacobson

They don't perform. They skip appointments without notice and fail to show. I have spent 3 days now waiting for a simple roof inspection.

5 years ago Edited September 20, 2021

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Reply from Zenernet

Hi Terri - thank you for the feedback. We're sorry for dropping the ball in terms of communication and we assure you we are working diligently to keep your project moving forward. Thank you for your patience and willingness to work with us!

Sep. 22nd, 2021

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Julie Tracy Chester, VT

Great service and knowledge. Not 5 stars due to the price estimate.

5 years ago

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Reply from Zenernet

Thanks for leaving us a review, Julie! We strive to provide the best customer experience on the market at competitive pricing - we are always happy to discuss the price estimates with you.

Sep. 16th, 2021

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Anonymous San Diego, CA

I chose Zenernet because the price after I spoke to someone

5 years ago

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Reply from Zenernet

Thanks for the feedback! We provide competitive pricing on the market - we're glad that you were so impressed with us.

Aug. 30th, 2021

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Sarah Wang Placentia, CA

Stan is personal, professional and knowledgeable.

5 years ago

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Reply from Zenernet

That's great, Sarah! Thanks for taking the time to leave us a review.

Aug. 19th, 2021

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Jorge Murillo Anaheim, CA

Very informative kind and patient great job

5 years ago

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Reply from Zenernet

We're glad to hear that, Jorge! Thanks for leaving us a review.

Jun. 25th, 2021

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Eric Chi San Jose, CA

Presentation was simple and straightforward.

5 years ago

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Reply from Zenernet

Thank you for leaving us a review, Eric! We would be happy to answer any more questions you have so don't hesitate to reach us.

Jun. 17th, 2021

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Austin Streff Glendale, AZ

Fast to set up meeting. Knowledgeable. Good video call.

5 years ago

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Reply from Zenernet

Thanks for leaving us a review, Austin! We're glad to hear that you enjoyed our virtual consultation.

Jun. 15th, 2021

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Wise family Westlake Village, CA

Very informative Answered all our questions

5 years ago

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Reply from Zenernet

Thank you for leaving us a review! We would be happy to answer any more questions you have.

Jun. 11th, 2021

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tidiani coulibaly Aurora, CO

Very professional - Honest- Educational

5 years ago

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Reply from Zenernet

Thanks for leaving us a review! Don't hesitate to reach out if you have any more questions.

Jun. 1st, 2021

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Lisa M Angelici Fountain Valley, CA

They are very thorough in presenting the information.

5 years ago

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Reply from Zenernet

That's great, Lisa! We follow a knowledge-first approach here at Zenernet - we're glad you received reliable information from us.

May. 27th, 2021

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Timothy Church Tarrytown, NY

Most honest provider that I encountered.

5 years ago

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Reply from Zenernet

We're glad to hear that, Timothy! We believe in transparency here at Zenernet and we're happy that you were so impressed with us.

Apr. 28th, 2021

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Zech Newton Oroville, CA

0

5 years ago

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Mike Meier San Francisco, CA

Clear communication and highly responsive.

5 years ago

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Reply from Zenernet

That's great Mike! Thanks for leaving us a review. Please reach out to us if you need anything else.

Apr. 28th, 2021

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Becky Tran Westminster, CA

They take care good all my requests with extra care

5 years ago Edited September 14, 2021

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Reply from Zenernet

That's great Becky! We strive to deliver the best customer experience in solar and that means taking extra care to meet the homeowner's needs. We're glad you enjoyed working with us.

Apr. 27th, 2021

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Victor Hernandez Sylmar, CA

great service very informant answered all my questions

5 years ago

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Reply from Zenernet

Hi Victor - we're glad that we were able to answer all your questions. Thanks for the feedback!

Apr. 27th, 2021

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chris meltzer Ladera Ranch, CA

Efficient and comprehensive presentation

5 years ago

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Reply from Zenernet

That's awesome Chris! We're thrilled to hear that you enjoyed the presentation. Thanks for leaving us a review.

Apr. 9th, 2021

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Joel Keyser ,

Excellent sales presentation. Answered all my questions.

5 years ago

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Reply from Zenernet

That's great Joel! We're thrilled to hear that you enjoyed the presentation and that the energy consultant answered any questions you had. Thanks for leaving us a review.

Mar. 29th, 2021

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Hmwe Thinn Union City, CA

It was a positive and informative experience

5 years ago

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Reply from Zenernet

We're happy that you had such an enjoyable experience with us Hmwe! Don't hesitate to reach out if you have any more questions.

Mar. 24th, 2021

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Larry & Anabel Rodriguez Reedley, CA

Great experience. Jeff took the time to help me.

5 years ago

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Reply from Zenernet

Hi Larry & Anabel - we're glad to hear that you had an excellent customer experience with Jeff. Please don't hesitate to reach out if you need any more help!

Mar. 22nd, 2021

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Scott Barrett Scottsdale, AZ

Good efficient presentation. No pressure

5 years ago

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Reply from Zenernet

Hi Scott - we're thrilled to hear that you had such an enjoyable consultation with our team. We would be glad to answer any more questions you may have.

Mar. 16th, 2021

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Wayne Argyle, TX

Customer support has been responsive to what I was asking about.

5 years ago

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Reply from Zenernet

Thanks for leaving us a review Wayne! Let us know if you have any more questions and we would be happy to help.

Mar. 16th, 2021

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Martin Tejeda Union City, CA

It was great very informative and understandable

5 years ago

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Reply from Zenernet

Thanks for leaving us a review Martin! During each consultation, we aim to provide a solar education first - we're glad that we could do that with you.

Mar. 16th, 2021

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Jose Buenrostro Chico, CA

The presentation was done very well. Very informative.

5 years ago

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Reply from Zenernet

We're glad to hear that you found the presentation so informative, Jose! We take an education-first approach to ensure that the homeowner has the information they need to make confident solar decisions.

Mar. 11th, 2021

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David Sprague ,

Nice presentation. Very open with all the information.

5 years ago

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Reply from Zenernet

Thank you for leaving us a review David! We're glad that you enjoyed the presentation and that you received the information you need to make a confident solar decision.

Mar. 5th, 2021

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Kristen Martinez Arlington, TX

Wonderful hard-working staff, and high quality products

5 years ago

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Reply from Zenernet

Thank you for the feedback Kristen! Our team of professionals is committed to delivering an excellent customer experience to each homeowner. We are proud of our products and we're glad that you were so impressed with them and with our service.

Mar. 1st, 2021