Zenernet: Read 1,814 User Reviews From Real Homeowners

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Verified Customer

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Garcia

They did not comply with the agreement, in time, in quality etc.

7 years ago

Reply from Zenernet

Hello, we are very sorry to hear about your experience and would love the opportunity to make it right. It is very rare that we hear this kind of feedback but want to make sure we do everything in our power to improve your experience!

Feb. 26th, 2019

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Verified Customer

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Leon Lee's Summit, MO

It's pretty straightforward, they talk to me and work well.

7 years ago

Reply from Zenernet

Thank you for the great review Leon!

Feb. 11th, 2019

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Katelyn R McCarney Mountain View, CA

Mike gave a very thorough and helpful overview of our solar options, I'm very grateful

4 years ago

Reply from Zenernet

The pleasure is all ours, Katelyn, and we appreciate you taking a minute to help us out by leaving a review.

Mar. 18th, 2022

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Dany Maz Fontana, CA

They move so fast at the beginning to get you in, and they become the worst after that. Bad customer service, don't answer emails or phone calls. Over 4 months already and still don't have a permit approved.

4 years ago

Reply from Zenernet

Hello, Dany. We apologize for the breakdown in communication that occurred. Hopefully the rapid progress we've been able to make on your install over the past couple of weeks has left you with a better impression of our company. We're looking forward to getting your system up and running after the inspection scheduled for 3/15. If you have any questions before then, please don't hesitate to contact your project manager.

Mar. 10th, 2022

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Conner Eitner Palmdale, CA

My Zenernet consultant Michael M was awesome and made the entire process very simple.

4 years ago

Reply from Zenernet

Glad we could help, Connor. We appreciate your feedback.

Feb. 22nd, 2022

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Paul Raine Redlands, CA

Very Informative. Presentation was NOT a hard core sells pitch. Refreshing Good Job

4 years ago

Reply from Zenernet

No high-pressure sales tactics here Paul, only information. Thanks for the review.

Feb. 18th, 2022

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Newell Besendorfer Brighton, CO

Very Friendly, non pressure and seems to be a good start in looking into Solar options.

4 years ago

Reply from Zenernet

Thanks Newell. We encourage homeowners to shop around and look at different companies so they can ultimately make a decision they're confident about. Let us know if we can answer any other questions that come up.

Feb. 15th, 2022

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Robert Bell New York, NY

Tara was extremely knowledgeable and presented a great solar and Generac solution for our home.

4 years ago

Reply from Zenernet

Thanks Robert. Let's stay in touch so we can answer any other questions and help you make a decision on solar you feel good about.

Jan. 26th, 2022

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Al Acuna Walnut Creek, CA

Factual information that I can use to determine if I want to pursue additional solar panels

4 years ago

Reply from Zenernet

Thanks for reviewing, Al.

Jan. 17th, 2022

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raul neira Orlando, FL

Mike was extremely knowledgeable and clear when answering all the questions I posed to him

4 years ago

Reply from Zenernet

Thank you for your review, Raul.

Jan. 17th, 2022

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Bin Zhou San Jose, CA

We have a great time with Mike M today. He explained and answer all our questions today

4 years ago

Reply from Zenernet

Glad to hear it, thanks for reviewing.

Dec. 31st, 2021

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Reid Morgan Arvada, CO

Very open, positive and helpful sales consultation. Gets me excited about the possibilities!

4 years ago

Reply from Zenernet

Thanks Reid, get in touch if you have any more questions!

Dec. 23rd, 2021

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Charlotte Olmstead Tucson, AZ

Tara was great....explained everything in a way I ( as a 70 yr old widow ) could understand...

4 years ago

Reply from Zenernet

Great to hear, Charlotte - thanks for posting your review!

Nov. 29th, 2021

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Gary Dorchak San Francisco, CA

Colin did a great job of explaining the proposal. Very knowledgeable, to the point.

4 years ago

Reply from Zenernet

Great to hear this, Gary! Let us know if you have any more questions.

Nov. 1st, 2021

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Bob Thorpe Los Angeles, CA

None so far - was impressed with the presentation and the knowledge of the sales representative

4 years ago

Reply from Zenernet

Our team strives to provide a full-value experience for our valued clients. Hence, we are delighted to know that we have delivered this commitment to you during the presentation with our top-notch sales representative as the highlight.

Oct. 28th, 2021

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Donovan Chicago, IL

Michael was incredibly patient and helpful guiding me through the design and quoting process.

4 years ago

Reply from Zenernet

Thank you so much for your kind words, Donovan. We really appreciate you taking the time out to share your experience with us — and we agree, Michael is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Oct. 27th, 2021

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William Bornhoeft Golden, CO

Friendly, well informed, courteous. I enjoyed my experience with this gentleman.

5 years ago

Reply from Zenernet

Our team is knowledgeable about solar and always ready to give you the information you need to make well informed decisions. We look forward to working with you!

Oct. 15th, 2021

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Al Regis Vallejo, CA

Excellent service. Answered all questions. When asked for contact his response time great

5 years ago

Reply from Zenernet

We appreciate you taking the time to leave us a review, Al! Our team is always ready to answer any questions you may have - we're glad that you were happy with our service.

Sep. 9th, 2021

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Jose Quintanilla Lancaster, CA

Thank you thank you Darlene is the best salesperson I have talk to in a long long time,

5 years ago

Reply from Zenernet

Thanks for the feedback, Jose! Darlene and our team of energy consultants are knowledgeable about solar - we are always ready to help ease your road to energy independence.

Aug. 24th, 2021

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Carole Carithers CA

Very thorough presentation for solar system by mike m. Have not made a final decision yet.

5 years ago

Reply from Zenernet

Thanks for the feedback, Carole! Don't hesitate to reach out to us if you have any more questions as you make your solar decision.

Jul. 30th, 2021

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Linda Grady La Verne, CA

Brian did a great job helping me understand all my options for installing solar on my home.

5 years ago

Reply from Zenernet

Thanks for taking the time to leave us a review, Linda! We're happy that we could help you understand your options for going solar.

Jul. 30th, 2021

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Megan Pagan Peoria, AZ

Easy to talk to, explained well. I liked watching the system be built in front of me

5 years ago

Reply from Zenernet

Thanks for taking the time to leave us a review, Megan! We're glad to hear that you enjoyed our virtual consultation.

Jul. 29th, 2021

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Tony Affuso Austin, TX

Scott, dud a fabulous job of explaining the system, has great relationships skills!

5 years ago

Reply from Zenernet

Thanks for leaving us a review, Tony! We're glad that you received the information you needed to make your solar decisions.

Jul. 29th, 2021

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Jeanne Gardner Fall City, WA

Online meeting format was excellent. Michael was informed and gave a good presentation.

5 years ago

Reply from Zenernet

That's great, Jeanne! We appreciate you taking the time to leave us a 5-star review.

Jul. 26th, 2021

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Thomas Marshall Laguna Niguel, CA

Mike was knowledgeable, forthright, and a pleasure to deal with throughout the call.

5 years ago

Reply from Zenernet

We're happy to hear that, Thomas! Thanks for taking the time to leave us a review.

Jul. 26th, 2021

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echo lee Yuma, AZ

The solar consultation was informative and most important not a high pressure sales feeling.

5 years ago

Reply from Zenernet

Thanks, Echo! We're glad to know that we could provide you with quality information without getting you out of your comfort zone.

Jun. 25th, 2021

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Tushar Shah Cupertino, CA

Professional, very easy to work with. Promptly setup an appointment when contacted, etc

5 years ago

Reply from Zenernet

That's great Tushar! Thanks for leaving us a review.

Jun. 1st, 2021

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John Taylor Jr Riverside, CA

Great experience. Very informative, Mike educated us and answered all our questions

5 years ago

Reply from Zenernet

That's awesome John! We're happy to hear that Mike answered all your questions and that he could give you the information you needed.

Jun. 1st, 2021

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Polly Warner Denver, CO

Very professional and organized. I am looking forward to getting this project rolling.

5 years ago

Reply from Zenernet

That's awesome Polly! When you go solar with Zenernet, you gain an energy partner for life - we look forward to working with you.

May. 5th, 2021

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amy mao Huntington Beach, CA

Good presentation. Brian had provided us with the information we need to make our decision

5 years ago

Reply from Zenernet

That's awesome Amy! We're glad that Brian's presentation provided the information you need to make your confident solar decisions. Don't hesitate to reach out to us if you need any help!

Apr. 7th, 2021

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Fuad Rohnert Park, CA

Zenernet has good customer support. I like the salesman who was helping me with the service.

5 years ago

Reply from Zenernet

Thanks for the feedback Fuad! We aim to deliver the best customer experience in solar and we're glad that you picked up on that. We're happy to hear that you enjoyed working with our energy consultant.

Apr. 1st, 2021

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Ira San Rafael, CA

Easy to deal with. Customer support is very responsive, attentive, well informed.

5 years ago

Reply from Zenernet

That's great Ira! We're glad that you were so impressed with us - we always strive to offer the best customer experience in solar.

Mar. 24th, 2021

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Eduardo Campista Menifee, CA

I love how detailed and straightforward their presentation is, and Scott was super knowledgeable.

5 years ago

Reply from Zenernet

We're glad you enjoyed the presentation, Eduardo! Our energy consultants are well informed and always prepared to help you. Thanks for the feedback.

Mar. 24th, 2021

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Julian Hunn San Bernardino, CA

Knowledgeable and very very kind!!! Mr. Robert H. is a true man and a scholar! Thank you sir.

5 years ago

Reply from Zenernet

We're glad to hear that Julian! Robert is a valuable part of our team - it's great that you had such an enjoyable experience with him. Thank you for leaving us a review.

Mar. 18th, 2021

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Michal Bujakowski Marion, IA

Quickly set up meeting, very clear communication. A lots of information and valuable advices.

5 years ago

Reply from Zenernet

We're glad to hear that Michal! We value your time and so we strive to provide the clear and concise information you need to make confident solar decisions on time.

Mar. 16th, 2021

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Steve White Menifee, CA

I have been comparison shopping solar providers. Zenernet appears to be very competitively priced.

5 years ago

Reply from Zenernet

Hi Steve - thanks for leaving us a review! Here at Zenernet, we offer competitive pricing on the market and we strive to deliver an excellent customer experience. If there is any help we can give to make this decision easier, please let us know.

Mar. 10th, 2021

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Les McLaggan Folsom, CA

Very helpful and informative, also available on the weekend which many companies are not.

5 years ago

Reply from Zenernet

Thanks for the feedback! We're glad that you were so impressed with us - our team is always ready to help you on any day of the week.

Mar. 8th, 2021

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mike a Fair Lawn, NJ

Very professional presentation that allowed client input All options clearly explained

5 years ago

Reply from Zenernet

Thank you for the review, Mike! We make it a point to deliver information clearly while factoring in the homeowner's needs - we're glad that you picked up on that.

Mar. 3rd, 2021

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marko El Cajon, CA

Estimator was friendly and informative. Understood my needs and didn't try to oversell.

5 years ago

Reply from Zenernet

Hi there - Thank you for leaving us a review! We take a no-pressure approach during our consultations and we aim to understand your needs and how best to help you achieve them. We're glad that you had such a good experience working with us.

Feb. 25th, 2021

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Ron Aumua Livermore, CA

Scott was great! He had a great presentation and answered all the questions I had.

5 years ago

Reply from Zenernet

Hi Ron - we're happy to hear that you were so impressed with Scott's presentation. Our team of professionals is always happy to answer any questions you may have about Solar and about Zenernet.

Feb. 22nd, 2021

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Patrick Uwizeye ,

Excellent presentation. Easy to understand. Very knowledgeable consultants. Thank you Scott

5 years ago

Reply from Zenernet

That's great, Patrick! We're very proud of our team of energy experts, so we're glad to hear that you enjoyed working with Scott.

Feb. 11th, 2021

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Joe haxuka ,

My experience was very good. Straight to the point and truthful about the product.

5 years ago

Reply from Zenernet

We’re so glad that you had a really good experience with us Joe. Our team is dedicated to ensuring that you are well informed about going solar with Zenernet. Thank you for the feedback!

Jan. 29th, 2021

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doug still Nixa, MO

Scott was great and explained everything very clearly. His follow up was also very good.

5 years ago

Reply from Zenernet

That’s really great to hear Doug. We’re dedicated to making every homeowner’s experience with us memorable.

Jan. 28th, 2021

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John Mejia Los Angeles, CA

Taylor did a great job on the presentation. Provided all the information I needed

5 years ago

Reply from Zenernet

Hi John. We’re happy that our team could provide you with all the information you needed. Thank you for the feedback!

Jan. 28th, 2021

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Mary Hialeah, FL

Pleasant. Nice and very helpful to walk me threw with what I was looking for.. Thank you 🙏

5 years ago

Reply from Zenernet

Hi Mary! It’s great to hear that you had such an informative and enjoyable experience with our team. Thank you for working with us!

Jan. 28th, 2021

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Al GP Richmond, CA

The meeting was very informative and Michael M was very patient with my many questions.

5 years ago

Reply from Zenernet

Great to hear you found our consultation enjoyable - thanks for working with us!

Jan. 28th, 2021

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Jacob Fett Hillsboro, IA

very polite, informative, well prepared, and was very impressed with the presentation

5 years ago

Reply from Zenernet

That's wonderful, Jacob! It's great to hear that you were impressed with your energy consultant's presentation.

Jan. 19th, 2021

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Steve New Baden, IL

The person I worked with in customer service was very courteous and got back to me promptly.

5 years ago

Reply from Zenernet

That's great to hear, Steve! We take pride in our ability to provide each homeowner with the best customer experience in solar, so we're happy to hear you picked up on that.

Jan. 19th, 2021

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Tamara Tubac, AZ

The rep I worked with answered all of my questions and encouraged me to do more research.

5 years ago

Reply from Zenernet

Thanks for your review, Tamara! We're glad you got all of your questions answered - if you have any additional questions, please feel free to contact us.

Jan. 19th, 2021

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Eli Maldonado La Verne, CA

Michael was very informative and friendly, thank you for taking the time to set up our solar plan.

5 years ago

Reply from Zenernet

That's great to hear, Eli! We're glad you enjoyed working with Michael. Please don't hesitate to reach out to us if you have any additional questions.

Jan. 14th, 2021

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