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Zenernet Reviews

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7.3

Overall Score

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Review Source

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Jersey Lynch Santa Barbara, CA

Colin E was extremely helpful and knowledgeable and had a gift for explaining things clearly and thoughtfully.

5 years ago

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Reply from Zenernet

We're glad to hear that you were so impressed with Colin's presentation, Jersey! Thanks for taking the time to leave us a review.

Oct. 4th, 2021

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Marquis Dionson Elk Grove, CA

Scott explained the product well. He was easy to understand and didn’t make me feel like I was in a car dealership!

5 years ago

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Reply from Zenernet

That's great to hear, Marquis! We follow a no-pressure approach here at Zenernet - our energy consultants strive to give an informative presentation tailored to each homeowner's needs.

Sep. 27th, 2021

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Norma Miller North Hills, CA

Darlene was informative, patient, kind and detailed my estimate in a way that really helped me understand next steps.

5 years ago

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Reply from Zenernet

We're thrilled to hear that you found Darlene's presentation so informative, Norma! Please don't hesitate to reach out if you have any more questions.

Sep. 16th, 2021

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Mike E. Norwalk, CA

Mike was very knowledgeable and very helpful in picking out a system that would achieve all my energy needs!

5 years ago

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Reply from Zenernet

Thanks for the feedback, Mike! We're happy to hear that Mike played such an incredible role in building a system that meets your needs.

Sep. 16th, 2021

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John Kalandjian

Michael lessened my concern and gave me option I hope I will work with him soon by I wanted better price.

5 years ago

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Reply from Zenernet

Thanks for the feedback, John! Please don't hesitate to reach out to us if you have any questions.

Aug. 20th, 2021

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Hal Allis Anaheim, CA

Very helpful and explained everything, I was comfortable with the presentation and had my questions answered

5 years ago

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Reply from Zenernet

We're happy to hear that we were able to answer all your questions, Hal! Don't hesitate to reach out to us if you have any more questions.

Aug. 19th, 2021

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Paula Tochen-Bell Denver, CO

Very through and clear presentation. It was one of the most informational. We talked with 3 different companies.

5 years ago

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Reply from Zenernet

We're thrilled to hear that your experience was so informative Paula! We always strive to deliver the best customer experience in solar.

Jul. 30th, 2021

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Martha Rowe Petaluma, CA

Comprehensive, well-rounded, good value. Able to schedule work in a timely fashion. Personalized presentation.

5 years ago

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Reply from Zenernet

We appreciate you taking the time to leave us a review, Martha! We're glad you picked up on one of our top priorities here at Zenernet - a timely and informative consultation that is tailored to your needs.

Jul. 30th, 2021

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Thomas Avery Tempe, AZ

Michael M was very helpful in his presentation of the advantages and costs of solar installation. Well done.

5 years ago

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Reply from Zenernet

Thanks for leaving us a review, Thomas! Our energy consultants follow a knowledge-first approach during each consultation. We're glad that you got the information you needed to make an informed solar decision.

Jun. 7th, 2021

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Daniel Varosh Livermore, CA

Set up a phone meeting to discuss possibly using Zenernet. Representative was totally unprepared. We had sent our PG&E bill prior to the meeting. Rep did not have our bill, then found a bill but was not ours and quoted pricing based on someone else usage numbers ave

5 years ago

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Reply from Zenernet

Hi Daniel - we apologize for the poor impression and we're sorry we were unable to help you go solar. We'd love to help you reconsider this opportunity and leave you with a better impression of our company. Please let us know if we can be of assistance.

Aug. 12th, 2021

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Jack Eddy Peoria, AZ

Robert was very informative and answered all of our questions. He did not pressure us, just explained everything.

5 years ago

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Reply from Zenernet

Thanks for the feedback, Jack! We're happy to hear that you picked up on one of our top priorities - our no-pressure approach. We value the opinions and needs of homeowners and strive to help you meet them.

Jun. 1st, 2021

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Chris Garza Peoria, AZ

Very knowledgeable and patient explained everything and was clear. Great guy! Great customer service and friendly.

5 years ago

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Reply from Zenernet

That's awesome Chris! We strive to deliver the best customer experience in solar - we're glad to hear that you were impressed with our energy consultant.

Jun. 1st, 2021

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David Cafferata Clarendon, TX

Their prices aren't competitive and when you tell the sales representative he gets an attitude. They add excessive financing fees that they say the Lender is adding, but when you ask the lender about their fees, they tell you they don't have any. So you catch the company in a big fat LIE

5 years ago

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Reply from Zenernet

Hi David - our financing partners do assess fees on some loans, depending on term and interest rate. We're sorry our prices weren't in line with your expectations. We attempt to offer the best products and service in solar at a great value, but we understand that in some situations, the numbers don't add up. We wish you luck on your solar decision making process.

Aug. 12th, 2021

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Robert Mirkin Grass Valley, CA

Robert H. was great! He was extremely pleasant and informative. Represented Zenernet extremely well.

5 years ago

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Reply from Zenernet

That's awesome, Robert! We're happy that you were so impressed by Robert. Thanks for leaving us a review.

Jun. 1st, 2021

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Mark Ankrom La Palma, CA

Only received a quote and did not purchase. The quote process was professional and complete. Costs were competitive.

5 years ago

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Reply from Zenernet

Thanks for the feedback, Mark! We're happy to hear that you were so impressed with our quote process. We offer competitive pricing on the market while delivering the best customer experience in solar.

May. 19th, 2021

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Horace Reynolds Berkeley, CA

Ian was excellent in every way. Knowledgeable , clear, friendly and not pushy. 5 star experience all the way.

5 years ago

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Reply from Zenernet

We're thrilled to hear that, Horace! We follow a knowledge-first approach here at Zenernet - we will not pressure you into making any decisions. We aim to give you all the information you need to make confident solar decisions.

May. 5th, 2021

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Kari Napa, CA

Brian was friendly and answered all of my questions and went over the details clearly. Good experience.

5 years ago

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Reply from Zenernet

We're glad to hear that, Kari! Brian and the rest of the team are dedicated to delivering reliable information to each homeowner. We're happy that you had such an enjoyable experience with him.

Apr. 27th, 2021

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Charlie Smith Cambridge, IL

The salesman Scott was extremely easy to work with and knowledgeable. No pressure and made everything extremely easy to understand.

5 years ago

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Reply from Zenernet

That's great Charlie! We're glad you found Scott's presentation so informative. Thanks for leaving us a review.

Apr. 20th, 2021

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Jeff Blanchard Chula Vista, CA

Ryan was awesome, Was able to set me up with a solar system the was personalized and tailored to my home's need.

5 years ago

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Reply from Zenernet

That's awesome Jeff! The homeowner's needs are important to us and we ensure that each solar system is tailored to your needs. We're glad that we could help you.

Mar. 22nd, 2021

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Kevin San Anselmo, CA

Very professional and knowledgeable. I appreciate the honesty and pricing was better than competition.

5 years ago

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Reply from Zenernet

That's awesome Kevin! We aim to deliver the best customer experience in solar at competitive prices and we're glad that you received that. Don't hesitate to reach out if you have any more questions.

Mar. 18th, 2021

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Kay Ingle San Pablo, CA

The proposal was first contact I’ve had with Zenernet The proposal was thorough and informative. Scott was great in answering questions

5 years ago

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Reply from Zenernet

That's great Kay! We're glad that you had an informative and thorough consultation with Scott. Our team is always ready to help you as you go solar - please reach out to us if you have any further questions.

Mar. 16th, 2021

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Anthony Stephens Camarillo, CA

Scott was a knowledgeable patient professional which made the entire experience pleasant for me. -Thanks

5 years ago

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Reply from Zenernet

That's great Anthony! We're glad that you had such an enjoyable experience with Scott. Don't hesitate to reach out to us if you have any more questions.

Mar. 8th, 2021

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Annette Cook Paganelli Novato, CA

Scott was very knowledgeable. Made me very comfortable. I felt that I had received enough information to make my decision.

5 years ago

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Reply from Zenernet

Hi Annette - we're happy that our team was able to deliver the information you need to make the solar decision that suits you. Delivering an excellent customer experience is our top priority and we're glad that we could do that with you.

Feb. 25th, 2021

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Erika Trevaskis Clayton, CA

Scott was super knowledgeable and walked us through the entire process. It was great working with him.

5 years ago

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Reply from Zenernet

Awesome, Erika! Feel free to reach out to us if you have any additional questions.

Feb. 12th, 2021

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Freda Oppenheim Riverside, CA

Customer Review Video

5 years ago

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Reply from Zenernet

We're glad you enjoyed your consultation with Robert, Freda! If you have any additional questions, please don't hesitate to reach out.

Feb. 8th, 2021

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Jimmy Grand Prairie, TX

He is friendly, well informed, answered all my questions. He is a great asset to zenernet. He deserves a raise.

5 years ago

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Reply from Zenernet

That's awesome, Jimmy! We are very proud of our team of energy experts and we feel very lucky to have them - we're glad you think so too.

Feb. 8th, 2021

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DrU Prescott, AZ

Mike is very knowledgeable on solar priducts and goes over-and-above to provide a great customer expeimrience.

5 years ago

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Reply from Zenernet

Thank you for the feedback! Our energy consultants are committed to providing the best customer service in the industry.

Jan. 28th, 2021

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Timothy White Hall, IL

The sales rep who met with me was very knowledgeable and helpful in answering all the questions and concerns I had.

5 years ago

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Reply from Zenernet

That's wonderful, Timothy! If you have any additional questions in the future, please feel free to reach out to us.

Jan. 19th, 2021

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taylor werkmeister Fayette, MO

Did everything she could to keep my monthly payment low, while offering the best solution she could!

5 years ago

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Reply from Zenernet

Thanks for your review, Taylor! At Zenernet, we make it a priority to provide each homeowner with the best quality solution possible with competitive pricing. Please let us know if we can help with anything else.

Jan. 11th, 2021

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Steven Coumparoules Whittier, CA

Had a great experience with sales rep Mike M, answered all my questions and provided me with quote in record time!

5 years ago

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Reply from Zenernet

That's great, Steven! We're here to answer any additional questions you have - please don't hesitate to reach out.

Dec. 4th, 2020

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BILL MCLAUGHLIN California City, CA

MIKE WAS EXCEPTIONALLY HELPFULL AS WE TRIED TO ASSERTAIN OUR ENERGY NEEDS AND SRRIVE AT SOME SOLUTION.

5 years ago Edited September 14, 2021

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Reply from Zenernet

That's great, Bill! If we can answer any additional questions for you, please let us know.

Nov. 24th, 2020

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Paul Ricci Lake Forest, CA

Mike was very knowledgable about Solar and was able to explain the options clearly, helping to make my decision easier.

5 years ago

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Reply from Zenernet

That's good to hear, Paul! We always want to make your job easier at Zenernet, which is why we prioritize solar education to all of our homeowners.

Nov. 10th, 2020

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Cesar Alzaga San Antonio, TX

Michael walked me through the process and provided all the details needed to be make an informed Decision!

6 years ago

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Reply from Zenernet

We're glad to hear that, Cesar! It's our goal to give each homeowner the best solar education possible to help them feel confident in making the decision to go solar.

Oct. 21st, 2020

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Stanley Handel Oak Park, CA

Michael M's presentation was excellent. He answered all our questions. The format was excellent also.

6 years ago

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Reply from Zenernet

That's great to hear, Stanley! We're very proud of our virtual consultation process, so we're glad you enjoyed it.

Oct. 6th, 2020

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Francisco Rivas ,

The representative from Zenernet, was very clear and helpful. He wasn’t pushy and explained everything fantastically.

6 years ago

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Reply from Zenernet

That's great news, Franciso! At Zenernet, we make it a priority to provide every homeowner with all of the solar education they need without making them feel pressured.

Sep. 22nd, 2020

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Ann Rancho Santa Fe, CA

Greg was extremely informative and helpful. He was very clear in explaining the technical issues to me.

6 years ago

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Reply from Zenernet

That's great, Ann! Please let us know if we can help answer any additional questions.

Sep. 17th, 2020

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Nirav Shah Los Angeles, CA

Mike at Zenernet was very prompt at following up on the request. Very professional interaction. Thank you.

6 years ago

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Reply from Zenernet

That's awesome, Nirav! We're happy to hear you enjoyed your consultation with Mike. If there's anything else we can help with, please let us know.

Sep. 10th, 2020

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Anthony Parker Los Banos, CA

Jamila was very knowledgeable when it came time to discuss solar options and the solar system units.

6 years ago Edited September 14, 2021

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Reply from Zenernet

We're glad to hear that, Anthony! Please let us know if we can help you with anything else.

Sep. 22nd, 2020

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CJ Bentonville, AR

Mike M was very professional and respectful. He answered all my questions and was very informative of the process!

6 years ago

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Reply from Zenernet

Thanks for your review, CJ - we're happy all of your questions were answered during your consultation. Please let us know if we can help you with anything else!

Aug. 28th, 2020

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Willa Hayward, CA

Michael M was clear, concise and honest. I like the fact that the company uses high quality equipment.

6 years ago

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Reply from Zenernet

Great to hear, Willa! Thanks for your review.

Jul. 31st, 2020

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Mike Unionville, MO

Very informative, answered all my questions seemed genuine, he could work for me, if I wasn’t retired.....

6 years ago

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Reply from Zenernet

Hi Mike - we're happy we could get your questions answered and that you were happy with the customer experience. Let us know if we can do anything else to help!

Jul. 27th, 2020

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Arlin Pierce San Antonio, TX

Very informative and upfront about what they offer. Haven't made our decision yet but definitely worth consideration.

6 years ago

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Reply from Zenernet

Good to hear, Arlin! Let us know if you have any further questions.

Jul. 22nd, 2020

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Donna Watson Orland Park, IL

Mike was very thorough and friendly. He was able to answer our questions and offered different options.

6 years ago

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Reply from Zenernet

That's great, Donna - please let us know if we can help you with anything else!

Jul. 22nd, 2020

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Spencer Overland Park, KS

Very informative and no pressure sales. Felt like I was talking to a friend about the best way to do something.

6 years ago

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Reply from Zenernet

Thank you for your review, Spencer! Our goal is always to provide you with a welcoming, informative, and stress-free consultation.

Jul. 22nd, 2020

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Doug Smithfield, UT

Very honest, friendly, knowledgeable of product! Very thorough and explained things in a professional manner!

6 years ago

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Reply from Zenernet

Great to hear Doug - thanks for working with us!

May. 4th, 2020

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Kimberly Hanahan Romeoville, IL

Greg was very helpful and courteous. He was able to answer all our questions in a polite and helpful manner.

6 years ago

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Reply from Zenernet

Great to hear Kimberly - thanks for working with us!

May. 4th, 2020

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Jaisree McCormick Vero Beach, FL

Liz was extremely helpful and worked hard to solve my problem. She was also timely and had great communication.

6 years ago

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Reply from Zenernet

Awesome Jaisree - thanks for working with us!

May. 4th, 2020

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Brian Seattle, WA

Mike M. really helped Gina and I understand solar and how it could help us save money and the environment. Thank you!

6 years ago

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Reply from Zenernet

Great to hear Brian - thanks for working with us!

Apr. 8th, 2020

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Randy Blue Springs, MO

Mike gave a great overview of our proposal and was able to answer all of our questions in detail. Great job Mike!!!

6 years ago

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Reply from Zenernet

Thanks Randy - great to hear!

Apr. 8th, 2020

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sam thomas Irving, TX

The salesperson and her managers did not keep the promise they made repeatedly. They can listen to their phone conversation recording. I hope management would rectify the issue but not sure at all. I was going to sign up for their solar product. However, please, please be careful of the deceptive practices from this solar company.

6 years ago

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Reply from Zenernet

Hi Sam - we're sorry our conversations with you were unsuccessful. We offered a competitive proposal and took the time to explain the nuances to you, but ultimately, you decided against working with us. Solar negotiations can be complex, but our practice is to be as transparent as possible with homeowners. Deception is certainly never our intent. Please let us know if you would like to discuss this matter further.

Mar. 25th, 2020