Zenernet: Read 1,814 User Reviews From Real Homeowners

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Ryder Thangchaipinyokul Pomona, CA

Michael was very informative and easy to work with. Non pressure selling and he always followed up and worked around my tight schedule.

5 years ago

Reply from Zenernet

Thanks for the review, Ryder! We're thrilled to hear that Michael's presentation was so informative. We know that your time is valuable and so strive to deliver an excellent customer experience on time.

Jul. 1st, 2021

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Brian Tachibana Danville, CA

Mike M. did a fantastic job in preparing and presenting our solar proposal. He was well prepared and answered all of our initial questions.

5 years ago

Reply from Zenernet

That's great, Brian! We're glad that Mike could answer all your questions. Don't hesitate to reach out to us if we can help you with anything.

Jun. 25th, 2021

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George Hernandez Phoenix, AZ

Spokesman scott was professional answered my questions about mobile home solar and pointed me in the right direction thx 👍

5 years ago

Reply from Zenernet

We're are glad that Scott was able to answer your questions, George! Our team of Energy consultants strives to provide the best experience you could have in solar.

Jun. 25th, 2021

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Bob Gray South Hamilton, MA

Michael was very efficient and informative. Knows all the details of the product and could answer all of my questions in understandable layman terms.

5 years ago

Reply from Zenernet

That's awesome, Bob! We follow a knowledgeable-first approach here at Zenernet - we aim to help you understand what it means to go solar with us. We're glad that Mike gave you all the details of the product.

Jun. 25th, 2021

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Heather Vargas San Diego, CA

Rob H was very informative, thorough and I found him to be very genuine. I look forward to having my solar install done my Zenernet.

5 years ago

Reply from Zenernet

Thanks for leaving us a review, Heather. We're glad that Robert's presentation was comprehensive and informative. We look forward to helping you go solar!

Jun. 9th, 2021

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Joseph Zontok New Hartford, CT

Scott was very patient with us. He answered all our questions and made sure that we understood all the aspects of our Zenernet proposal.

5 years ago

Reply from Zenernet

That's awesome, Joseph! We're glad you enjoyed Scott's presentation. Thanks for the feedback.

Jun. 7th, 2021

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Chris Alexander Citrus Heights, CA

He was very professional, answered all my questions, very knowledgable, polite, and thorough. Great interview all my questions were answered.

5 years ago

Reply from Zenernet

Thanks for leaving us a review, Chris! Our energy consultants are knowledgeable about solar and always ready to answer any questions you may have. We're happy that you enjoyed working with us.

Jun. 8th, 2021

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mchore Tucson, AZ

Mike M did an exceptional job of explaining the photovoltaic science and ZENERNET financing process. I give him five stars😎👍

5 years ago

Reply from Zenernet

Thanks for leaving us a review! We're thrilled to hear that Mike did such a great job explaining solar and our financing options here at Zenernet.

May. 28th, 2021

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Laura K Redondo Beach, CA

Zenernet explained everything really well and took the time to make sure I understood. They have been great to work with!

5 years ago

Reply from Zenernet

We're glad to hear that Laura! Thank you for leaving us a review.

May. 27th, 2021

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Noor Chowdhury Tempe, AZ

Enjoyed talking with Mike. He is very knowledgeable about the system and very friendly to talk to. Wish him all the success in life.

5 years ago

Reply from Zenernet

We're so happy to hear that, Noor! Mike and the rest of our energy consultants are knowledgeable about solar and are always ready to provide you with the information you need.

May. 28th, 2021

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Lisa P

Horrible customer service. Was being pressured into the battery and was threatened there would be additional fees and delay in install and in fact there were not. Then install team put holes in my ceiling because they were not told that my house does not have an attic in living room. Nobody called me, I have called yesterday and all morning today and still I am being treated like this isn’t a big deal, must happen all the time.

5 years ago Edited September 14, 2021

Reply from Zenernet

Hello Lisa - we're sorry to see your concerns here and regret the rockiness in the installation process. As previously noted, we were able to complete the panel installation as scheduled because it was covered by the original permit. The minor cosmetic damage from the installation was covered under warranty and we made arrangements to repair as soon as it was brought to our attention. As of now the holes have been repaired and will be painted over as soon as we're able to order matching paint. We appreciate your cooperation and patience and look forward to completing your installation process on a positive note.

May. 21st, 2021

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Tom Broomfield, CO

Michael’s presentation was very detailed without being overly long. We have all the information to make an educated decision.

5 years ago

Reply from Zenernet

That's awesome Tom! We're glad that you enjoyed Michael's presentation. Thanks for leaving us a review.

May. 5th, 2021

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McKinley Thompson San Rafael, CA

Brian efficiently laid out all the components of The system that Zenernet recommended. He answered all my questions and was super polite.

5 years ago

Reply from Zenernet

That's great McKinley! We're glad that you were so impressed with Brian's presentation. Please don't hesitate to reach out if you have any more questions.

Apr. 29th, 2021

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Michael Muller Stockton, CA

I worked with Brian B. on this quote and he did a really good job of helping me out. Brian was patient with me and worked with me on price.

5 years ago

Reply from Zenernet

Hi Michael - we're glad to hear that you enjoyed working with Brian! We are dedicated to delivering the best customer experience In solar. Thanks for leaving us a review.

Apr. 30th, 2021

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David Camp Verde, AZ

I had a really good salesperson who followed through as fast as he could with everything, but I didn't actually buy Zenernet because it's overpriced.

5 years ago

Reply from Zenernet

Thanks for the feedback, David! We're happy to hear that you enjoyed working with our Energy Consultant. We offer competitive pricing on the market - we would be glad to discuss pricing with you.

Apr. 20th, 2021

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Ray Cash Petaluma, CA

Scott was knowledgeable, friendly, and answered all of my questions. I liked the online experience: I could see the graphs and details clearly.

5 years ago

Reply from Zenernet

That's great Ray! We're glad that you had an enjoyable experience with Scott. We take pride in our 100% virtual consultations and we're glad that you enjoyed it. Thanks for the feedback.

Apr. 7th, 2021

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Angie Seguin, TX

Amazing Sales rep! He gave us all the information we needed, in a way we could understand, to see if solar is the right choice for us.

5 years ago

Reply from Zenernet

Thanks for leaving us a review Angie! We're glad that you enjoyed your experience with our energy consultant. Here at Zenernet, we make it a priority to help you figure out what is best for you and your home.

Apr. 6th, 2021

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Carmen Imperial, CA

So far, in every phone call I've made, they've always been available to answer me or get back to me within a few minutes.

5 years ago

Reply from Zenernet

That's great Carmen! We always strive to provide an excellent customer experience and we're glad that you've had such a good experience with us.

Apr. 5th, 2021

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Alan Price Vallejo, CA

This is only based on my meeting with Robert Healy. You are lucky to have someone as professional as Robert on your staff

5 years ago

Reply from Zenernet

Thank for the feedback Alan! We're proud to have Robert on our team and we're glad that you had such a good experience with him.

Mar. 29th, 2021

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Jennifer Moran Quail Valley, CA

Robert was very thorough and professional during our virtual presentation. We were very impressed with the information he provided.

5 years ago

Reply from Zenernet

That's awesome Jennifer! We're glad that you were so impressed with Robert's presentation. Please contact us if we can help you with anything else.

Mar. 16th, 2021

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Brandie Michelle ,

Ryan was accommodating and patient during both consults. He answered all our questions and we really appreciated his understanding of our situation.

5 years ago

Reply from Zenernet

Thank you for the feedback Brandie! We're happy to hear that you enjoyed your consultations with Ryan. Our team is committed to understanding the homeowner's needs and determining a solution that is best for you. If you have any more questions, please don't hesitate to reach out.

Mar. 10th, 2021

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Tyyna Bailey Fulton, MO

Rob does such a great job explaining things he‚Äôs very patient and knowledgeable the company sounds very quality based.

5 years ago

Reply from Zenernet

That's awesome Tyyna! We're glad to hear that you had such an enjoyable experience with Rob. We are dedicated to delivering an excellent customer experience and quality solar products at competitive pricing in the market.

Mar. 1st, 2021

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Anthony Wilson ,

Scott was very knowledgeable and pleasant to talk with. He did not pressure us into anything. I would highly recommend Scott, you will not regret it.

5 years ago

Reply from Zenernet

We're happy to hear that Anthony! We follow a no-pressure approach of delivering reliable information to each homeowner. We're glad that it stood out to you. If you have any questions, don't hesitate to reach out to us.

Mar. 1st, 2021

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Rickie Davis Mayer, AZ

Easy to talk with and excellent in knowing solar equipment offered and needed KW for return of investment, No high pressure sales.

5 years ago

Reply from Zenernet

Hi Rickie - great to hear that you were so impressed with your chat with our Energy Consultant. Our team is dedicated to delivering reliable information while meeting the needs of the homeowner. We're glad to hear that you picked up on our no-pressure approach as that is a top priority for us.

Feb. 19th, 2021

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Vince Las Vegas, NV

I loved that there was no pressure and Scott was very informative. He was able to answer most of my questions right on the spot.

5 years ago

Reply from Zenernet

We're so glad to hear that Vince! Our team strives to deliver an informative presentation while ensuring that you feel no-pressure throughout the process. It's great to hear that your questions were answered - we would be happy to answer any more questions you may have.

Feb. 15th, 2021

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Dan Shamburek Temecula, CA

Greg did an excellent job of walking me through the process from A-Z, answering my questions, and providing multiple options and viewpoints.

5 years ago

Reply from Zenernet

We're happy to hear that, Dan! At Zenernet, we prioritize the individual needs of each homeowner - we'll always give you multiple options so we can guide you in making the decision that's right for you.

Feb. 11th, 2021

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Kumili Phoenix, AZ

Provided detailed explanation of the services. The sales person was very detailed in giving the information and knowledgeable.

5 years ago

Reply from Zenernet

Thank you for the feedback! We take pride in our team of professional energy experts and in the service they deliver. If you have any more questions, reach out to us and we would be glad to help.

Feb. 2nd, 2021

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Peter Winter ,

Michael was very informative, factual and personable. Answered all my questions and started the process with no problems.

5 years ago

Reply from Zenernet

Hi Peter! We are happy to hear that your experience with Michael was so informative. We are committed to making the process of going solar as smooth as possible for the homeowner. Thank you for the feedback.

Jan. 28th, 2021

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James Massey Mill Valley, CA

Michael and Brandon were super informative in our decision making process. We are looking forward to using new solar in the future.

5 years ago

Reply from Zenernet

That's great to hear, James! If you have any additional questions, please don't hesitate to reach out.

Jan. 11th, 2021

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Peter Ritz

The representatives I've worked with have been very diligent. They are extremely knowledgeable and I really like this company's equipment.

5 years ago Edited September 14, 2021

Reply from Zenernet

That's awesome, Peter! We feel very lucky to have Robert on our team of energy experts, and we're glad you think so too! We're glad you picked up on something that's very important to Zenernet - honesty. If your home is not a good fit for solar, we'll tell you. We never want to persuade a homeowner into going solar if it doesn't make sense for them. If there's anything else we can do to help you in making your decision, please don't hesitate to reach out.

Dec. 22nd, 2020

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Anthony Weldt Normal, IL

Relatability and personal bonding between the customer and the service representative made the conversation simple and safe.

5 years ago

Reply from Zenernet

That's awesome, Anthony! At Zenernet, we think it's incredibly important to develop a strong relationship with each homeowner we meet, so we're glad you enjoyed our approach.

Nov. 23rd, 2020

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Dave John III Tucson, AZ

Robert answered all my questions! The process and presentations were well thought out. I'm ready to purchase my solar system!

5 years ago

Reply from Zenernet

That's good to hear, Dave! We're excited to guide you through the rest of the process of going solar.

Nov. 23rd, 2020

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David K. Burlingame, CA

Greg and Rob are very friendly and clearly take us through the whole process of solar energy and the battery back system most suitable for our needs.

5 years ago

Reply from Zenernet

That's great, David! We're happy you enjoyed working with Greg and Rob. Please let us know if we can help you with anything else.

Nov. 10th, 2020

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Carmen Rivera Willingboro, NJ

5 years ago

Reply from Zenernet

We're glad to hear it, Carmen! At Zenernet, we prioritize solar education, and we'll never make you feel pressured. We always want you to make decisions you are 100% confident in!

Nov. 10th, 2020

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Rodrigo Rivera Temecula, CA

Mike M was very thorough and answered every question in a professional manner. I found his presentations very informative and educational.

5 years ago

Reply from Zenernet

That's awesome, Rodrigo! We're always here to answer your questions - if you find yourself having any additional questions, please reach out.

Oct. 30th, 2020

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Alex Perez South Gate, CA

Staff member Greg was extremely professional and prepared for our meeting. Very happy with our meeting and companies propsal.

6 years ago

Reply from Zenernet

That's great to hear, Alex! We strive to provide our homeowners with the best customer experience in solar, so we're glad you enjoyed your consultation.

Sep. 30th, 2020

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Tony Balian South San Francisco, CA

GREAT EXPLANATIONS OF THE OPTIONS AVAILABLE. ALWAYS CONSIDERATE OF THE TIME CONSTRAINTS OF MY TIME, AND CONCERNS. THANK YOU.

6 years ago

Reply from Zenernet

That's awesome, Tony! We never want to waste your time at Zenernet, which is why we make sure our consultations give you all the information you need without taking too much time out of your day. It was a pleasure working with you!

Sep. 29th, 2020

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Shrikant Sathe Saratoga, CA

Mike is very straightforward and knowledgeable. He explained things well and covered different options I should consider before finalizing.

6 years ago

Reply from Zenernet

That's good to hear, Shrikant! Please let us know if we can help with anything else.

Sep. 23rd, 2020

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Linda Suisun, CA

VERY pleased he took the time to answer All of my questions in as much detail as I could absorb. Knowledgeable. Patient. Pleasant. Thx.

6 years ago

Reply from Zenernet

That's great, Linda! At Zenernet, we pay attention to detail, so we'll never leave your questions unanswered. Thanks for working with us!

Sep. 23rd, 2020

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Robert L Ellis Phoenix, AZ

Mike was absolutely great. He did a great job of explaining solar, the process and what things to look for when shopping for solar.

6 years ago

Reply from Zenernet

Great to hear, Robert! Please let us know if we can answer any additional questions for you.

Sep. 15th, 2020

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James Jerpseth Oceanside, CA

Zenernet "lost" my paperwork and project for over three weeks making me almost miss the deadline to submit paperwork for the tax breaks. The roofer was horrid and needed to come back 4 times to fix basic items, lied to me about the building code violations and the roof leaked twice needing repairs. Zenernet is merely a program management company out of state sub-contracting with local companies -- I should have called them instead. Overall, poorly run, poorly executed and only the installers saved the day.

6 years ago

Reply from Zenernet

Hi James - we're sorry for the rocky experience you had with us awhile back. We pride ourselves on delivering a great customer experience and regret that we fell short of that mark in your case. We hope that your system has been running smoothly - please feel free to reach out to us for support at any time.

Sep. 21st, 2020

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Kate Orangevale, CA

Jamila T provided an excellent overview and presentation of solar options for my household, super professional and knowledgeable!

6 years ago

Reply from Zenernet

Thanks for your review, Kate! We're glad to hear you had an educational experience with Jamila.

Sep. 11th, 2020

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Lotna Marina, CA

Mike is very thorough on giving informations. He made sure that we have all the info we need to make the right decision.

6 years ago

Reply from Zenernet

We're glad you learned more about going solar, Lotna! If you need any additional help in making your decision, we're here for you.

Sep. 8th, 2020

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Darryl Panzer Carver, MA

Mike was not pushy and very straight forward. He answered all my questions truthfully and the initial experience was great!

6 years ago

Reply from Zenernet

We're very happy to hear that, Darryl! We can assure you that the remaining stages of your solar experience will be nothing short of excellent.

Sep. 2nd, 2020

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Chris Anderson Union City, CA

Michael, was very knowledgeable and explained everything in detail. He was patient with all our questions. Nice guy with a great smile, lol.

6 years ago

Reply from Zenernet

That's awesome, Chris! Michael, and the rest of our team, are always here to answer your questions if you ever need help with anything else.

Sep. 2nd, 2020

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Robert Lindsay Turlock, CA

The following apply to the consulting staff I visited with - knowledgeable, punctual, professional, courteous, patient and practical.

6 years ago

Reply from Zenernet

Thanks for your review, Robert! We take pride in our team of solar energy experts and we're glad you had a great experience with us.

Sep. 2nd, 2020

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Chris Creighton ,

I had a great consult with Mike. Really clearly explained the process and options available. Looking forward to working together in the future.

6 years ago

Reply from Zenernet

That's great news, Chris! We look forward to working with you in the future and becoming your energy partner for life!

Aug. 19th, 2020

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Mark Pacifica, CA

My experience today with Jamila was extremely informative she answered all my questions and I rate her knowledge and ability to explain solar to be exceptional

6 years ago

Reply from Zenernet

Glad to hear it, Mark! We're lucky to have Jamila on our team of solar experts, and we're happy she could give you the Zenernet experience!

Aug. 19th, 2020

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ROGER CARDOZA ,

Mike did an excellent job of presenting the subject matter. He was patient and knowledgeable. He was very easy to work with.

6 years ago

Reply from Zenernet

That's awesome, Roger! It's good to hear you enjoyed your presentation with Mike.

Aug. 12th, 2020

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Susan Z Alhambra, CA

Very patient, fully explained our concerns, provide 3 options with different number of panels. We really appreciate Michael’s presentation.

6 years ago

Reply from Zenernet

That's wonderful, Susan! We're happy to hear you enjoyed the presentation and that all of your concerns and questions were addressed.

Aug. 10th, 2020

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