Name: Chewy
Rating: 4.5

star star star star star

Chad Carman American Fork, UT

We love Chewy! We got all of our pet stuff from there, and it is super fast and a good price. My cat loves all of the toys they sell!

7 years ago

star star star star star

Cynthia Carman American Fork, UT

Chewy has been great and super convenient since it comes right to my door. I love that the auto ship option saves me money.

7 years ago

star star star star star

Darrin Henry Pleasant Grove, UT

I had a great experience using chewy for my dogs food needs and it made it a lot more convenient to always have his food on hand.

7 years ago

star star star star star_border

Michael Perez Glenshaw, PA

If I don't need something instantly (a la Amazon Prime) then I'll almost always use Chewy for my pet needs. They have a wide variety of things at hard to beat prices.

7 years ago

star star star star_border star_border

Laurie Litwiler Lompoc, CA

Convenience is a huge plus for Chewy, but you need to be careful about the pricing. It seems the prices that come up when you are searching are only for first time purchases. Kind of misleading.

7 years ago

star star star star star

Ana A. Orem, UT

My experience with Chewy si far has been the bes! I love the fact that I’d does ship as said online. The products are intact when arrived.

7 years ago

star star star star star

Caroline Boardman Akron, OH

Chewy has all of the products I need at a good price and the customer service is amazing!

4 years ago

star star_border star_border star_border star_border

kristipistol Palm City, FL

Chewy has the worst customer service I have seen in a long time. Calling it service is a stretch. I think they hire moody teenagers in that department. I use Petco auto delivery now.

5 years ago

star star star star star

Veronique Sanders Rockwall, TX

Sent ripped dog food and quickly responded to our complaint and sent a new one. Great service!

5 years ago Edited September 14, 2021

star star_border star_border star_border star_border

David Molvin Pompano Beach, FL

I had an autoship set up. It went well for several deliveries. But on the last one, the price doubled. They did not notify me or I would have cancelled the order. That is in my opinion, a pretty sleazy business practice.

6 years ago

star star star star_border star_border

Bernadette Douglas Silver Spring, MD

Prices are good, shipping is not reliable. Packages do not arrive when they say they should and will arrive the day later.

6 years ago

star star star star star

Laurie Massie Gulfport, MS

Great selection of products, food, treats! Quick delivery, super customer service!

6 years ago

star star_border star_border star_border star_border

Louise Mohardt Prince Frederick, MD

The website is very misleading, my order was $144 in cart but came up 217 at checkout. Also price of a bow of litter change from 6.52 to 9.94 in a matter of 5 minutes. I will not be shopping here for my 7 cats.

9 years ago

star star star star star

Ahaviah Philadelphia, PA

Chewy has the most pleasant and helpful customer service I have ever dealt with! Just terrific!

9 years ago

star star star star star

Toniann Minafo Pinellas Park, FL

I love Chewy.com. Chewy has great prices. fast delivery, and great customer service.

11 years ago Edited September 14, 2021

star star star star star

Cathy Frost Lewis Bay City, MI

Arrived within days at the front door ,couldn't be easier and at a great price. Thank you!

11 years ago

star star star star star

cwreath Oklahoma City, OK

I like doing business with chewy.com. They have good products and GREAT customer service

11 years ago

star star star star star

susan robinson Fitchburg, MA

Great service, fast delivery and great return service, pleasant and knowledgable customer service.

11 years ago

star star star star star

Amanda Modenbach New Orleans, LA

Chewy is great!! They have great prices & fast shipping.Great customer service!!

11 years ago

star star star star star

Carol Stamford, CT

Love Chewy - you place an order and BOOM - it arrives. Excellent selection and online chat help.

11 years ago

star star star star star

Kate West Hartford, CT

Nothing but good experiences with this company. They're really thoughtful and kind.

11 years ago

star star star star star

Kathy Concord, MA

I am in love with this company. They have even reimbursed me for a mistake I made.

11 years ago

star star star star star

Cathy Quinn Ashburn, VA

I ordered dog food, treats, and toys late evening and they were here the next day w/ free shipping

11 years ago

star star_border star_border star_border star_border

Heidi Mueller Tucson, AZ

They promised us to install a link on our Sanctuary page,so we would get a 20$ donation from them for every new customer.They never did,even after bothering them with many emails and phone calls.

11 years ago

star star star star star

Regina Frederick Libertyville, IL

Love Chewy and my dog's love Chewy too and the products and customer service is excellent.

11 years ago

star star star star star

Phil Ragusa Verona, NY

Excellent prices, excellent customer service and on time delivery. Great selection of products too.

11 years ago

star star star star star

Judy Horn Lehighton, PA

Very much satisfied and service is prompt and courteous. Products always available.

11 years ago

star star star star star_border

Jo C Gaylord, MI

Love this site. Friendly helpfull customer service and a huge inventory of quality products at reasonable prices.

11 years ago

star star star star star

Ashley Bleiweiss Lindsey Rockwall, TX

Chewy.com has unbeatable customer service, return policy, and prices. I love them!

11 years ago

star star star star star

Maria Zucco Pleasantville, NY

Excellent service....help available 24/7....reasonable prices....great company! Highly recommended!

11 years ago

star star star star star

Joe Smith North Las Vegas, NV

Prices are fantastic, fast delivery, and they back you up if something is wrong with a product.

11 years ago

star star star star star_border

April aphe8493 Castle Rock, CO

I love chewy. There is so much to buy on here. I usually buy my dog sweaters for when its winter because my dog doesn't have a lot of fur.

6 years ago

star star star star star

Linda Hays Layton, UT

Chewy is my favorite online pet store to shop from. They ship it to you fast and the products are good.

6 years ago

star star star star star

Kimi Bayles Sandy, UT

So impressed with the quality of the dog bed I bought! It is soft and has been very durable with 2 puppies using it!

6 years ago

star star star star star_border

Theresa Bour Little Rock, AR

I have used Chewy for dog food and dog toys. The prices are great. We had a package stolen from our door and Chewy replaced it.

6 years ago

star star star star star_border

David T Ogden, UT

Chewy.com has a great selection for my pets and the orders show up very quickly. So much easier to use than going to a store.

6 years ago

star star star star star

Johanna Hughey Long Beach, MS

Fast free delivery with better prices than you can find in your local pet store. More variety of products. Good value.

6 years ago

star star star star star

Pam Robello Marysvale, UT

I order all kinds of cat stuff from Chewy. The shipping is almost as fast as Amazon and usually free, which I like

7 years ago

star star star star star_border

Dasha Directo Provo, UT

Chewy has a great variety of dog toys that I haven't seen on most online websites. There's always a good deal going on as well.

7 years ago

star star star star star

Adam B Eagle Mountain, UT

Easy online ordering and we received the medicine we needed for my pet quickly. Will use them again.

7 years ago

star star star star star

Teresa N. Abston Conway, SC

I love using this service. Great prices. The people are so nice.

5 years ago

star star_border star_border star_border star_border

Jamie Newbury Center, OH

They charged my bank account with numerous bogus charges and it took my hours and several phone calls to sort out. Buyers BEWARE!!! I will NEVER buy from them again!!!

7 years ago

star star star star star

Landrew Yorkville, IL

We had a problem and Chewy solved it with outstanding customer service.

7 years ago

star star star star star

Don Chambers

Excellant, selection, with very good prices. Very quick deliveries

7 years ago

star star_border star_border star_border star_border

Josie’s Mom Alexandria, VA

Chewy uses FedEx. I have had multiple problems with FedEx, and despite numerous complaints to Chewy and FedEx, the problem continues. I have canceled my Chewy account.

7 years ago

star star star star star

Ralph Robinson

Great fast and friendly service always on time mistakes are corrected promptly

7 years ago

star star_border star_border star_border star_border

Gary Fujii Streamwood, IL

No padding in box. Bag of dry cat food was torn open about 3 inches and had ants in the box. Don't know how many in the food since I threw it out immediately.

9 years ago

star star star_border star_border star_border

Cindy West Linn, OR

They don't have a very big selection of cages or really anything else... And they're not a REAL store so that's a downer...

9 years ago

star star star star star_border

Cherie Tibbs Ormond Beach, FL

I meant to order from Small Pet Select. Was rerouted to Chewy.com. Service was quick

10 years ago

star star star star star

Jude Gunter Fresno, CA

Without a doubt, Chewy has THE BEST customer service available anywhere!

11 years ago