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Chewy

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6.2

Overall Score

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Clay Magee Dallas, TX

Chewy is an amazing way for me to buy items for my dog when I cannot go to a store. I love the variety but having to wait for shipping is inconvenient.

6 years ago

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Kaitlyn Rios Ogden, UT

Chewy is perfect for online pet supplies. I buy pet food, toys, and grooming products for my dog. I always save money and time using their website. I love the convenience!

6 years ago

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Kilee Wagner Bountiful, UT

Recently got a puppy and ordered everything from chewy. One item didn't work for us and their return policy was amazing and got a new one with 1 day shipping!

6 years ago

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Bill Nelson Ogden, UT

Lots of products to choose from. Love having my order come straight to my house. No need to go to the store to pick items up. Always have my brands in stock.

6 years ago

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Zac Cannon Biloxi, MS

My wife recently bought some pet toys, food, and puppy vitamins from Chewy. Everything came like it was supposed to. Prices were reasonable and shipping was very quick!

6 years ago

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Wendy Liu Bethesda, MD

Chewy is awesome !! They stand by their products and their customer satisfaction. The convenience of ordering online and getting free delivery is great. I can find all my pets needs from medication, toys, treats and food.

6 years ago

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Michelle W Coraopolis, PA

Chewy is awesome! You can subscribe to treats and food. You can get your pet toys, outfits, beds and more. Not to mention its so affordable and fast shipping!!!

6 years ago

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Madison Scott Pleasant Grove, UT

There are very few things more convenient than Chewy. I set up the order and it arrives at my doorstep at the same time each month. I never have to concern myself with whether or not the puppy has her needs met.

7 years ago

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Beth Provo, UT

Chewy *was* a fantastic company! They used to send me and my dogs Christmas cards, and even get well soon cards for when I had to buy medicine for my dog. Ever since they were bought out by pet smart or pet co, it’s gone super down hill. 😕

7 years ago

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Jeff B Orem, UT

Great easy to use website. They deliver on time and you get the product you expected. I would just say that the prices could be better. I will continue to use Chewy. Customer service is great!

7 years ago

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Lauren Jorgensen Salt Lake City, UT

Chewy is such a convenient site. All the dog food is a good price for the quality food you are getting. We have ordered our dog food from chewy and a few toys in the past.

7 years ago

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Cayla robinson Sandy, UT

I absolutely love chewy and so does my dog. My dog is very picky about her accessories and everything I get from chewy she loves especially the toys. She is a princess so I give her what she deserves which is good quality!

7 years ago

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meg man Wasilla, AK

Great company for not having to go into the pet stores and lug around the giant bag of dog food. Only thing is shipping can take almost a week depending on where you live. So sometimes the food is out before i get my next order or i have alot of food when the next order arrives.

8 years ago

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Heather Messina

Absolutely best customer service you can find. Quickest delivery speeds. Great prices. I LOVE chewy.

4 years ago

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Tawnia Colorado Springs, CO

My complaint is with inconsistent, and extremely late deliveries. Chewy uses Fed Ex, and every month I endure an unacceptable amount of stress because the deliveries are rarely on time. My elderly dog is a diabetic, requiring prescription dog food. I'm done ordering from Chewy, and any other company that uses Fed Ex to deliver products.

4 years ago

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Kealoha Ward Kea‘au, HI

I live in the United States of America and Chewy WILL NOT SHIP TO Me, My Neighbor, my Neighborhood, My Town, My County, My ZipCode, My AreaCode or My State.. period! 100% BS!!.. IMO..... One Lame US Company..... only for this fact alone! period! Aloha

4 years ago

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crysti gives Dallas, TX

As of late not only are items broken, they are taking more than a week to ship and receive. If you order meds do it about 2 weeks before you need it, I had to wait 7 days for them the last time I ordered I still have two orders that have not shipped yet from 4 days ago.

5 years ago

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Julia UP Southbury, CT

The best! Placing orders twice a month there, they ship immediately and most time delivery next day. 5 * company

5 years ago

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Harven Danelian Glendale, CA

Poor Customer Service ! Lately their delivery takes forever, they charge you for delivery and promise a 1-3 business day, however, never on time !! after several follow ups for 7-8 days on my recent order I had to cancel and deactivate my account. They didn't seem to care ! And that's how you know that they don't value their customers ...

5 years ago

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Ram T Las Vegas, NV

They used to ship within two days and now looks like they closed many of their warehouses and so shipment can take almost a week. Unfortunately I cannot plan so much in advance for pet food. I find everything available on Amazon for the same price and with guaranteed 2-day delivery. Why use Chewy?

5 years ago

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reviewer Toronto, ON

I get junk emails from these guys on a daily basis no matter how many times I unsubscribe from something I never subscribed to in the first place. This is my 3rd 1 star review on the company for this reason. Keep up the great marketing techniques guys!

6 years ago

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Hannah Las Vegas, NV

Chewy is the best. Best products, best prices, best customer service! They make everything easier for you!

6 years ago

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Sandra Diamondhead, MS

We LOVE Chewy.com!! They have always been great on returns, prices and customer service!! Won't shop anywhere else!!

7 years ago

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Joe r Bradenton, FL

Lied about shipping (email and invoice stated one day, arrived different day, asked why discrepancy and answer was it happens because services we use are not including Sunday's. Automatic pet door did.npt work and returned item. Chewy got the package back 4/11, and did not release my refund till 5/2. Stay away from chewy!!!

7 years ago

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Tomi Baird Fairbanks, AK

Well, I don't have an "experience" with Chewy because they won't ship to Alaska. I get everything else from Lower 48, from Philosophy Makeup to clothes from all department stores to, well I'm at a loss to name something I 'Don't' get from the States, except, of course, Chewy!

8 years ago

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Nancy Port Orange, FL

Have ordered from Chewy twice and both times the box arrived crushed. There is minimal packing inside, so fragile items break and the last box had one piece of tape on top and arrived open. They are great selection and prices, but can't pack a shipping box to save their lives!

9 years ago

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Joy LA

Love love love Chewy.com! Great service, can review all products before purchasing. Awesome customer service

9 years ago

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Sheree Harris

Hands down wonderful company. Great customer service very convenient. I will always buy from this company

9 years ago

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Karin

Excellant customer service and fast shipping..will never go back to store as long as they are in business

9 years ago

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Tricia New York, NY

Great customer service. Always a friendly voice at the end of the phone. Their return policies are the best.

10 years ago

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MDavenport Kalamazoo, MI

Chewy's customer service is OUTSTANDING, and their selection includes everything I need for my furbabies. :-)

11 years ago

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Michelle Sanchez San Jose, CA

Chewy. com is an outstanding company!!!!! Every company should learn from them! Impeccable service!!!!!

11 years ago

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Nancy Fort Lauderdale, FL

Great products and prices. Fast shipping. Great customer service. Love this store. Just place another order.

11 years ago

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Beth Deerfield, IL

Great products, great information, fast delivery and friendly available customer service. Chewey is just the best!

11 years ago

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Doris Morrison Wrentham, MA

I love Chewy.com They are prompt,efficient and very friendly company to deal with. I have never been disappointed.

11 years ago

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Lourdes South Ozone Park, NY

Chewy's da best. Can't beat prices; 2 day deliveries; customer service are awesome. They're stuck with us!

11 years ago

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E Hudson Meeker, OK

Chewy.Com has the best customer service of any company online or brick and mortar that I've ever dealt with.

11 years ago

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LINDA Jasper, GA

THE BEST COMPANY EVER...HAVE BEEN ORDERING MY ORIJEN AND OTHER DOG RELATED PRODUCTS FROM THEM...NEVER A PROBLEM

11 years ago

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Judy Scituate, MA

Excellent online company. Great service and fast delivery, excellent products especially dog/cat food.

11 years ago

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Jackie J. Buffalo, NY

I Love ordering from Chewy always the fastest delivery around... And very accommodating... They Are the best...

11 years ago

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Laura Dayton, OH

Love Chewy! I have never had a problem of any kind. I get my dog food delivered autoship monthly. Very convenient.

11 years ago

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sally horner Barnegat, NJ

I am very happy with Chewy. They have a big assortment of food and treats. The orders come quickly.

11 years ago

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Chris Shelley Deer Park, TX

Excellent all the way around...products, pricing and prompt shipping. I just placed my 7th order since November, 2014. Keeping my dog, Sophie, happy!

11 years ago

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SKenney Ellicott City, MD

Customer for three years. Delivery always on time. Agree that their packaging needs to be a bit stronger. Customer service excellent.

11 years ago

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Ashley Roberts Norcross, GA

Chewy.com has a very large selection with reputable brands and great prices. Shipping is always fast and the deals are great!

6 years ago

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Brianna bourgeois Norcross, GA

Prices are always lower on chewy than any other website. Everything is very simple and I have never had a problem with shipping.

6 years ago

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Nichole Hiatt Eagle Mountain, UT

I recently ordered a lightbulb for my aquarium and it arrived in great time. The packaging was sufficient and protected the light from breaking.

6 years ago

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Roman Christiansen Pleasant Grove, UT

Chewy.com is a great website that helped me meet my pets needs. Everything I ordered came on time and in good condition!

6 years ago

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Missy Mamros Warrendale, PA

The best place to order all the things you need for your dog. Everything ships within like 1 day and most of the time we receive free shipping!

6 years ago

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Erin Gross Holmdel, NJ

I love chewy! Everything is so much more affordable than pet stores. And I love that I can keep track of my pets' birthdays.

6 years ago