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MobileHelp

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7.5

Overall Score

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Mary Fergus Saginaw, MI

My children insisted that I get Mobile Help after I fell a couple of times, so I got the in device that's for your house and the one that works away from home. I already had to use it a couple of times and it works out well. They were very good to work with, and using it is very easy. I am definitely satisfied with it.

9 years ago

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Faye Pippert Jacksonville, FL

My previous service only took $3,300 of my money over the course of 6 years and they never did a test nor did they call me, so I decided to get Mobile Help. It's kept me very very happy. I've fallen 2 or 3 times and this service helped me, I know I wouldn't buy it from another company.

9 years ago

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Sandi Welch Orwell, OH

After watching a Television Advertisement I decided to get Mobile Help, considering I live alone and fall frequently. I'm very satisfied with the service so far and it makes me feel more comfortable to have it with me. Their sales team was excellent and everything was very easy to open, set up and use. The only problem I had is that I asked them not to charge my Credit Card for one of the payments because I was going to write them a check and they did it anyway. I was not very happy about it.

9 years ago

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Barbara Barondeau Escalante, UT

My son nagged at me till I got something that would help in case I had an emergency. He lives in another state and I like to travel a lot, so it makes him happy to know that I have help with me anywhere I go. I've only had to use it once and the response was quick for the small community I live in. Although it's a little expensive, Mobile Help makes me feel safe, given the fact that I live alone in a big house with no family around at all. Their service just keeps me satisfied.

9 years ago

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Beth Sheridan Smackover, AR

I live alone and I'm always having problem with my heart and passing out, so I decided Mobile Help would be a very good option for me. Their service has been excellent so far. I've had to use it a couple of times already and I feel like they've saved my life. I'm very satisfied with everything.

9 years ago

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Kenneth Brown

My husband is disabled and I needed some type of help for when he was alone at home. We haven't had to use it so far but it gave us a little more security at home. Everything was very easy this whole time and it all works just fine. I am definitely satisfied with their service.

9 years ago

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Leona Bark Houston, TX

I'm not alone every day, however I was worried that something would happen to me at my age and nobody would be around. So after doing some research, I found Mobile Help. I spoke to a couple of young men and they were absolutely splendid and answered all my questions! When the subject comes up with older people I refer them to Mobile Help and that I am happy with their service! I have nothing to be dissatisfied with.

9 years ago

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June Ritchie Hanover, IN

The sales team and everybody in general has been very nice to me! They make me feel that if I did need help, they would be here for me. I really needed that because I am 87 years old and live alone. I know that wherever I'm at, at home or not, somebody is going to help me, unlike the other one I had before Mobile Help.

9 years ago

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Frances Hopkins Mt Airy, GA

Everybody is very courteous and very nice! I purchased Mobile Help for my mother because she tends to fall a lot, and the salesman I spoke to was terrific! He explained everything I asked and did not ask about. Sometimes she presses the button by accident and there's always somebody there to make sure she is okay.

9 years ago

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Wyla Beatty Springfield, MO

I purchased Mobile Help because I am 72 years old and living alone. It was very easy to set up and the sales team was just perfect. They gave me a little GPS unit and somebody knows where I am all the time, that just keeps me satisfied!

9 years ago

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Pamela Young Elk Grove, CA

I had about 5 falls already so I decided to purchase the at home and away from home service from Mobile Help. Their wireless capacity is what I like the most, however my only concern would be that it takes them a long time to respond when I push the button.

9 years ago

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Rose Straccialini Sicklerville, NJ

I figured I should have something in case I get sick and can't move, considering I'm 71 years old. Their service is very good and fast because the one time I used it, they were here within 2 or 3 minutes. I would definitely recommend it to anyone.

9 years ago

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Jermoe Hall Clinton, MD

Mobile Help is a great option in case an emergency comes up, specially because I am a Senior Citizen and have a health issue on top of that. Their sales team answered all my questions and it's wonderful when I'm by myself, I feel protected.

9 years ago

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Dera Jones Texarkana, TX

Every time I call them they are right there and doesn't take too long to answer. This helps a lot because I live alone, besides I can be anywhere and know that all I have to do is push the button and they'll be right there. Their service deserves a 10 out of 10 stars.

9 years ago

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Harry Watkins Jonesboro, GA

My brother recommended Mobile Help because I live by myself and have a lot of medical problems. I was very satisfied with their sales team and it was not hard to set everything up; I honestly think they're an outstanding company because they take care of people.

9 years ago

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Audrey Biernbaum Rochester, NY

I fell several times outside my house before so I decided to purchased the system that comes with a GPS. I pressed the device accidentally a few times before and they call right away to ask if there's a problem, plus their sales team was very good on the phone! They answered my questions and gave me the quote I requested. I am definitely satisfied with their service.

9 years ago

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Seymour Doctor Eustis, FL

I first heard about Mobile Help through some advertisement, and so I figured they would not be selling something that was not reputable, so I decided to give it a try. Their service is very good and knowing that I can call them whenever I want in case I have a problem with their devices keeps me satisfied. I did not have any trouble setting it up.

9 years ago

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Mary Sappington Palm Coast, FL

Whenever I've had to use it, they have been right here, so you could say I am very satisfied with Mobile Help. I purchased this service in the first place because I am a great faller, and so far everything has been great! It wasn't hard to set up and their sales team was just fine.

9 years ago

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Debbie/Melvin Mercer Alba, MO

We decided to purchase Mobile Help because I fall frequently and my husband is not home most of the time. I can say I'm satisfied with their service because anytime I accidentally hit something, they automatically come online and ask me if I need help. Besides, setting it up was not hard.

9 years ago

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Stephani Garlow Belleville, MI

The service I had was out of business so I decided to get Mobile Help instead. They have been really good and explained everything to me. Sometimes I'll accidentally hit something and the automated fall button activates, so they call right away and are really polite; plus, they also ask if there's anybody else in the home that needs help. I just haven't had any problem with them.

9 years ago

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Donna Dyke Waverly, IL

I purchased the home and away device because I have a medical condition that does not allow me to speak sometimes, therefore, I cannot call for help when I am alone. Their sales team was very informative when I had a problem with my machine and the person on the line helped me out. I would definitely recommend it to anybody.

9 years ago

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Robert Dawson NA

I'm very satisfied because of their customer service. I purchased the Mobile Help duo and I called about 4 or 5 times when we were setting it up and they were very helpful. They speak clear English and they fix my problem every time. It just gives me great peace of mind and all that I have it with me.

9 years ago

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Marcia Harris Marysville, OH

I'm satisfied with the service because it makes me feel peace in my mind, knowing that somebody will be there if I fall or get hurt when I'm by myself. The sales team was really good and the experience itself, using the equipment, is really good as well.

9 years ago

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Alan Eggleston Abilene, TX

Previous to getting Mobile Help I had a heart attack, so I decided to purchase the upper level one that included the fall button. There have been a couple of times I have accidentally set off the emergency response and they immediately called, therefore, I am very satisfied with their service.

9 years ago

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Drake Wells Kaunakakai, HI

I'm a very active person and do a lot of hiking in remote areas, so it's very handy when I need help or when people with me need help because sometimes there's no phone coverage where I go. Setting it up was simple, the devices work well and the team was very helpful. I'm very satisfied.

9 years ago

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Betty Malesky Green Valley, AZ

My body was shaky after I had a back surgery so I decided Mobile Help would be a good option for me. I've had it for a long time and setting it up was very easy, so they've kept me satisfied so far, specially because I am confident it will work in case of an emergency.

9 years ago

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Loretta Stark Tomahawk, WI

Everybody kept telling me I should get something that could help me out in case of an emergency because I have a balance problem and live alone, so I decided to purchase Mobile Help. I am satisfied with it; nothing has gone wrong with the devices

9 years ago

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Ida Simmons Red Oak, TX

I purchased Mobile Help because I still have a lot of time by myself. I can say I am satisfied because I've used it a couple of times already and I thank God for it! The Sales Team is excellent and using the product at home is right on spot.

9 years ago

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Patricia Rawlison Newport News, VA

I'm home alone most of the time and I'm satisfied with it because I pressed the button a couple times by mistake and I got a response right away to see if I needed any help. Their Sales Team provided a good service and setting everything up was not hard.

9 years ago

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Linda Whiteley Alamosa, CO

My son got Mobile Help for me after I had a stroke. Setting it up was very easy because I did it myself and since I like walking my dog outside, I got the one that works in home and away from home. It makes me feel very confident every time I leave my house.

9 years ago

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Walter Hubbard New Rochelle, NY

I got the duo system for my parents because my father has a bad heart and kidneys and my mother is 72. Their sales team was excellent and I didn't have a bad experience setting up the product, however I don't like that when I call to get an ambulance, they don't send one right away.

9 years ago

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Sharon Keenan Franklin, WI

I live alone, so I purchased the home base and the one I can take with me anywhere I go. It makes me feel comfortable and secure when I have the GPS with me; I know somebody is there. Their sales team is excellent and I had no problem with setting it up.

9 years ago

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Robert Anderson NA

My loved one died so I decided I needed a service that could help me anywhere I go. Besides, the service I had before only offered help inside my home. It makes me feel comfortable knowing they're available no matter where I am and that's why I'm happy with it.

9 years ago

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Vada Pennington Gettysburg, PA

I purchased the duo a couple of years ago because I fall a lot and have other health issues. I'm basically satisfied, except that they need to make sure they call the closest ambulance service possible. I had to wait 20 minutes for an ambulance to get to me once, and they didn't take me to the hospital I wanted to go to. Overall, their sales team is great and it wasn't hard to set it up. I would give it a 9 out of 10 stars.

9 years ago

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Saul Weinstein New York, NY

I'm satisfied with Mobile Help because it makes me feel safe when I'm outside. The only time I used it, they stayed on the phone until the ambulance came over and explained to the doctors what had happened to me. Definitely a 10 out of 10 stars.

9 years ago

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Mary King Columbiana, OH

My daughter purchased the duo for me after I was diagnosed with cancer in case I fell. I am satisfied with the service because I accidentally set up an alarm once and they called me immediately, plus the sales team was excellent.

9 years ago

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George Brown North Bend, OR

I have a heart condition and I'm disabled, so I decided to get the duo. So far I haven't had to use it but it's good to know that I got it available. I am 100% satisfied with their sales team very satisfied with the equipments setup.

9 years ago

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Idella Koch Nixa, MO

I was already using a home service but I have a tendency of falling and I felt like it would be safer if I took something else with me in case I have a problem away from home. I'm really satisfied with the service even though I haven't had the chance to use it.

9 years ago

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Cathy Beard San Benito, TX

I tend to pass out without a moment's notice, so I purchased the fall pendant, the one that has the home based station. I'm very satisfied with the service so far, the sales team is excellent and it was very simple and easy to set up. Other than the fact that it's a great and reliable service.

9 years ago

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Ann Martin Camden, SC

I heard about this company when I was in rehab. I have fallen and broken my hip before and if somebody had not come to see me I would have been on the floor for a really long time. Now I have this service so if I fall again I can get help immediately. Any time I call the people are very courteous and kind. I would recommend this service to anyone.

9 years ago

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Doris Perlmutter Boynton Beach, FL

I am getting older and I felt it would be a very worthwhile service to have, just in case.A friend told me about Mobile Help. I have had to use the button a few times and it worked very well. I love that if I take it with me, they will be able to find where I am.

9 years ago

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Rebecca Rastkar Columbia, MO

I fell and broke my leg and my husband is gone a lot so he wanted to make sure I could get help if I couldn't get up. I have the pendant and 2 different receivers I can use. I am so satisfied. the company is very responsive. Everything is very easy to use.

9 years ago

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Sybil Toney Chicago, IL

A good friend of mine was found dead in her house. An autopsy showed that she had been dead for a few days. My kids were really scared about this and didn't want it to happen to me because I live alone.I have been more than satisfied with it, and I haven't had any issues.

9 years ago

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Eva Holley Wooster, OH

I am 87 years old and I live with my daughter, but she works crazy hours and is also in school. I don't like being alone so this helps give me peace of mind in the event that I fall or anything like that. I accidentally pushed the button once and they called me immediately.

9 years ago

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Paula Hessenius Kissimmee, FL

My husband was falling a lot and I was worried that he might take a fall while I am out and about. He saw an ad on TV for this service so we decided to go with it. I now use the service because my husband passed away. the company is very excellent to work with also. I would definitely give them a 10 out of 10 across the board.

9 years ago

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Robert & Yvonne Avon Park, FL

My wife fell and broke her hip. After that we decided to her something like this. The service is affordable. I am satisfied because everything works. We haven't had to use it but every time I test it everything works fine and what I like best about it is that its affordable and that we're not restricted

9 years ago

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Shirley James Decatur, AL

I found Mobile Help online. I have the product that has the fall indicator and the GPS unit built in. I have a lot of stairs in my home and I have fallen before so I decided that I had better get something to help out. I am extremely satisfied with everything about this process, it is easy to use and the customer service has been great.

9 years ago

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Doris Picker Deerfield Beach, FL

I live alone so this seemed like a smart service for me to invest in. I looked up a bunch of different companies. The product works fine and does what it supposed to do, though I haven't had to use it yet. I have had no problems with it at all.

9 years ago

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Marcia Lillanthal Alamogordo, NM

I live alone and wanted a sense of security in my life, so I decided to get mobile help. I fell and couldn't get up, just like those commercials. I pressed the button on my arm and they were there within 5-10 minutes. I am very satisfied.

9 years ago

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Bob Pann Delray Beach, FL

I have a fall button and a system that works both inside and outside my home. I live alone so my daughter said that it would be a good idea for me to get something like this. The system is extremely responsive, so I am happy with that. And the sales team is just super.

9 years ago