Name: MobileHelp
Rating: 4.6

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Verified Customer

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Leslee Hall Wesley Chapel, FL

My sister lives alone, and we were worried about her falling, so we decided this would be a great option for her. So far, the service has been excellent, and the sales team was great. Besides, the instructions for setting up the system were easy to follow.

9 years ago

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Verified Customer

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Al Holmes Brookhaven, MS

I purchased the Duo System for a family member that's developing dementia, and so far, it's been very good. Dealing with their representatives was satisfactory, and the equipment itself is just fine. It's been a positive thing so far.

9 years ago

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Verified Customer

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Ruby Herrington Birmingham, AL

A few friends of mine went online and searched for a system for me. The agents were fantastic with my friend. They were very helpful, and walked him through the set up. The system did go off one night, but I didn't know it, and within minutes, the paramedics and my friends were here.

9 years ago

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Verified Customer

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Cathy Milne Portland, OR

After falling frequently, I decided MobileHelp would be a good option. The sales team was superb, and the equipment was better than satisfactory. When I had questions, everybody was always helpful. I really enjoy the freedom of knowing that I don't have to worry about falling outside of my house anymore, and that's wonderful!

9 years ago

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Verified Customer

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Billie Riebling St. Louis, MO

I don't know which exact system I purchased, but I like it. My daughter decided this for me because I had fallen a few times already; even my neighbor had to pick me up and bring me in the house once. Melissa, one of their representatives, was great! She helped me install the system, which was simple to do.

9 years ago

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Verified Customer

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Kenneth Raynor Emery, SD

We heard about MobileHelp from a friend, and decided to get it because of our age and my wife's medical conditions. So far we haven't had to use it, but it's really great. It's easy to use, and the sales people are okay, too.

9 years ago

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Verified Customer

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Sabrina Gamble Mobile, AL

I ordered one for my Mom; she's 75 years old and she began to have problems walking, and she had fallen twice. I've tried different products for her and for me too. MobileHelp provides a good service and their salespeople are very good, too. I love it, I love it. It really helps. It's been working very well as we've used it in our home.

9 years ago

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Verified Customer

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EK Youngstown, OH

The people I spoke with were very pleasant and helpful. Besides, it was easy to open the packages and set up everything. I purchased The Pendant and The Watch, so that I could get help with the press of a button. I just liked it very much.

9 years ago

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Verified Customer

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L.S. Lewisburg, WV

My mother kept falling down, and we decided MobileHelp would be the best option for her. The representatives were great, and it was pretty easy to setup the whole thing. Plus, my mother seems to be very happy with it. I think this is one of the best systems out there.

9 years ago

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Verified Customer

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Adrienne Irish Palm Bay, FL

We had a landline phone because of my son's special needs, but after getting a lot of nuisance calls, he was afraid of going near the phone. With Mobile Help, all he has to do is push the button on his watch, and help will arrive. I thought the GPS would be great, but you have to carry the bulky unit on your belt, and my son doesn't like that, so I'm going to cancel it. Besides that, the home thing is great, it's really convenient.

9 years ago

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Verified Customer

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J.R. Leslie, MI

The people I spoke with were helpful, and the service has been fine so far. I would say that the setup process was excellent, my mother set it up herself. We already had a false alarm, and although they couldn't get a hold of her, Mobile Help was able to let me know, so it worked just fine.

9 years ago

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Verified Customer

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C.H. Sacramento, CA

We've had the system for a little bit, and so far, it's been pretty good. I dealt with an outside vendor from Mobile Help, and I was very satisfied with the entire purchase process. He helped us with the set up process, and it was all quick and easy. That was very nice.

9 years ago

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Verified Customer

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Barbara Kirk Fort White, FL

It's excellent! Their representatives have always been very helpful, and are there when you need them. On top of that, the system is very easy to use. I would recommend Mobile Help to anyone considering a similar service. I'm 100% satisfied.

9 years ago

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Verified Customer

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Judi Poiroux Grand Bay, AL

We ordered Mobile Help for my father after he broke his hip, and so far, we've been very satisfied. The system was very easy to use and understand, plus, the representatives were just fine. Mobile Help has offered a very positive experience.

9 years ago

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Verified Customer

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Jewell Dupont Springfield, MO

Everybody has been real nice to me! I'm an 85-year-old person that lives alone, and so far, I've been very satisfied with it. They've answered every call, and I've fallen several times. I haven't had any problems with them at all.

9 years ago

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Verified Customer

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Sandra Wilks Anza, CA

Their representatives are great! About everything they've done has been excellent. They always help me! I've set off my alarm multiple times by accident, and they're always very nice. They never get mad at me, and have been very tolerant.

9 years ago

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Verified Customer

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Robert Steen St Paul, MN

The system we purchased works at home and away from home. It's a small unit I can put in my pocket, or in my car, and I'm very satisfied with it. They didn't even have to sell it to me; it was already sold to me when I called. Plus, it was easy to install.

9 years ago

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Verified Customer

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Martin Masar Montrose, PA

So far, so good. I haven't had to use it, but I bumped it once, and it went off. Plus, their sales team was excellent, and I have no problems with the service, because they're on the phone with me constantly. I do have to say that the wrist watch was too small for my wrist, so they sent me another one without a problem.

9 years ago

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Verified Customer

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James Santee Wilmington, NC

I don't know exactly which system I have, but it's the one that works at home, and away from home as well. Their sales team has been excellent, and the equipment is very good. I haven't had to use it, but it's definitely been a very positive experience.

9 years ago

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Verified Customer

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Joyce Donnely Cleveland, OH

My mother said she didn't feel safe when I was away on a trip, so I decided this would be a good option for her. We've had it for a short period, but it seems good so far. Also, it was easy to install. I do have to say that my mother is a little deaf, so I'm afraid she'll press the help button while it's in her bag, without her being able to hear it. Besides that, it's all been just fine.

9 years ago

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Verified Customer

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Herman Franklin New Orleans, LA

As of now, I'm extremely satisfied with Mobile Help. The representative, Josh I believe, was great, and very helpful! We've tested it, and the response is quick. We told the guy that came online that we were just testing the device, and he was very understanding. It's for my mother, and this puts her mind at ease.

9 years ago

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Verified Customer

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Karen Burkhart Overland Park, KS

I got the classic duo for someone else following an internet search. She'd had open-heart surgery, and was gonna be home by herself for recovery. We're extremely satisfied about every aspect of it- the people we spoke to, their service, and the device itself- all very easy.

9 years ago

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Verified Customer

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David Hieronymus Portland, OR

I've been mostly satisfied with the service and the sales team, since I learned about it on the internet, and using the equipment has been excellent. The only thing is that I've set it off accidentally. I have the fall detection and I've set it off twice because I was wearing it to bed. I guess I rolled over or something and that was enough to set the thing off, I didn't fall out of the bed or anything like that, but I have to be kinda careful with it; I don't want to move too quickly.

9 years ago

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Verified Customer

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Marilyn Curle Waverly, NY

I've been feeling awful after I had an open-heart surgery, so I decided to purchase the bracelet and the necklace, in case something happened. It was very easy to set up the system, and their representatives were very good. This just makes me feel very comfortable.

9 years ago

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Verified Customer

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Margaret Caraway Vidor, TX

We're extremely satisfied with the service so far. The person we bought it for has Parkinson's disease, and I think Mobile Help goes further than the previous company we had. The devices are easy to use, and they provide a tag that you put on your door to remind you to take the pendant with you. It's good for my him, because his memory is bad.

9 years ago

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Verified Customer

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Frances Adams Paducah, KY

Thank goodness, I haven't had to use it, but I like that I can go out for walk without a problem. I called them to request information first, and I thought it was something good to have, considering I started to stumble a lot. They've offered a very positive experience so far.

9 years ago

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Verified Customer

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Wilhelmina Martin Chicago, IL

I've got like 5 major illnesses and part of it includes falling frequently and blacking out, so my family thought this would be good for me. Their representatives have been excellent! I'm satisfied with the service; however, the fall button is very sensitive. It tends to go off on its own.

9 years ago

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Verified Customer

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Anonymous Plummer, ID

I haven't used the device outside my apartment building yet, but it's worked alright. The system has worked pretty good, and it wasn't hard to install. I tested my device already, and somebody came online right away. They said they would take care of everything, so they were very helpful.

9 years ago

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Verified Customer

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David Dolbee Norwalk, OH

A customer of Mobile Help referred me to this service, so I purchased a Wrist Band and a base unit. I'm very satisfied with them; I got a great service from their representatives. Plus, it was very easy and simple to use and install. So far, everything with them has been wonderful.

9 years ago

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Verified Customer

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Charlotte Jackson Sun City West, AZ

The service has been fine. I always had help whenever I had a question, so that's very good. Actually, I already had Mobile Help before, but it was an away from home system. Now I only have the one that works at home and in my yard. My daughter set up the system the first time, but this second time was my turn, and it wasn't hard at all.

9 years ago

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Verified Customer

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Olivia Viramontez St Clair Shores, MI

If you ask me about the service, I have to say I'm very satisfied! I feel safer with it. My son took care of everything, so I didn't speak to anybody, but he seemed very happy. I can go out without a problem now, and thank God, I haven't had a problem with it, but I'm very content with Mobile Help.

9 years ago

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Verified Customer

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Betty Mckinnon Fayetteville, NC

It works for sure because when we tested it, they automatically came on the phone. I'm very satisfied with it because now I know that if something happens, or if I have shortness of breath, I can always just press the button and help would be here. Plus, the sales team was excellent! I'm just glad that I have it; it makes me feel comfortable.

9 years ago

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Verified Customer

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Lois Moore Milwaukee, WI

I didn't have any problems with the system at all. It wasn't difficult to set up, and it works quite well! I also like the fact that I can put that mobile device in my purse and take it with me when I leave my home. That was the main thing that made me decide to go with Mobile Help, so I'm very satisfied with them.

9 years ago

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Verified Customer

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Willie-Mae Timothy New York, NY

I live alone; that's why I got Mobile Help after learning about it online. I got the system that works both at home and away from home. It's very easy to set up, and the sales team members have been very helpful. I just recently got it and everything seems to be going fine. So far so good!

9 years ago

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Verified Customer

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Geraldine Mccullock Guilford, VT

I'm 80 years old, so my kids insisted I have Mobile Help. I saw it on TV and I got a notice in the mail. Their sales team is fine; I got the wristband, and one that stands on the counter. So far it's great; I haven't had to use it.

9 years ago

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Verified Customer

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ML Orlando, FL

I'm usually by myself, and with my condition, sometimes I'm not able to talk and call somebody for help. So far, I haven't had to use it, but the equipment is good. It wasn't hard to set up; plus, their representatives were great.

9 years ago

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Verified Customer

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J.A. Indianapolis, IN

I just activated my Mobile Help device a couple of days ago. My brother told me about them, and I've got the one that I can take anywhere. I'm really satisfied with it and with their sales team, because they work with me on my free days.

9 years ago

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Verified Customer

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Georgianna Kennedy Boise, ID

We already had a similar service before, but unlike Mobile Help, it proved unreliable because it was connected to our landline. So far, I would say I'm satisfied with it. Actually, the equipment was really good. It was easy to open and set up, we really appreciated that.

9 years ago

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Verified Customer

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William Borten Key Largo, FL

My wife has certain cognitive deficits, which make it important to me to be able to know that she's safe. Mobile Help is one of the devices that allows her to get help, in the events that would require it. Using it was simple and straightforward, plus, they have a very good customer service. I've used it in a test mode a couple of times in the last month, and the response time has been acceptable.

9 years ago

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Verified Customer

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Rebecca Little Nashville, TN

My kids convinced me to get this service due to the risk I have of falling. They purchased the device that has a GPS, and it's worked great! I'm pleased with it; it's easy to use and pretty straightforward to use. Their representatives were wonderful! This has given me more security, and of course it gives my kids more security.

9 years ago

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Verified Customer

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Veronica Elson

I had have a stroke years ago and I live alone so you know I felt you know I needed something to you know in case of emergency so no body finds me just laying on the floor. Then I saw MobileHelp in my AARP monthly news letter. So far so good. Only feedback is when you go out, you have to keep charging the small unit you know that you take with you when you're far.

9 years ago

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Verified Customer

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Lee Hardy Statham, GA

We haven't use it yet, but its seems to be fine. However, their Sales Team was excellent. The equipment was very good as well. It was packaged very well, and the instructions were very clear. There was no problem setting up and doing the test. Plus, it came very quickly in the mail.

9 years ago

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Verified Customer

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Carol Ceniceros Running Springs, CA

My granddaughter figured out how to install the equipment for me. Everything with MobileHelp is fine, however, the Fall Detector button is too sensitive. I'm supposed to wear it outside my clothes, but it goes off when I'm not falling.

9 years ago

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Verified Customer

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Larry Bostwick Salem, OR

I'm very happy with MobileHelp. They helped me from the beginning. I couldn't decide what I wanted, and the representative gave me all the options that were available. After that, they came up with the one they thought is best for me. I was really impressed with how quick I received a call when the alert went off.

9 years ago

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Verified Customer

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Reuben Tull Killeen, TX

I've only dealt with their representatives a couple of times, and they've been really professional. The equipment was pretty self-explanatory as well. I set everything up within 10 minutes. When I tested it, they called me right away, so I'm 100% satisfied with it.

9 years ago

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Verified Customer

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Vickie Green Lathrop, CA

This service is actually pretty satisfactory. I have talked to several other companies, and I can say he was very nice. He was very kind and considerate, and even knew what I needed in order to help my loved one. It's been such a positive experience.

9 years ago

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Verified Customer

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Matthew Cunningham Porterville, CA

I can't always be there for my mother, so I purchased MobileHelp for her. Now that she has it, I don't worry so much for her because it's worked out pretty good. Plus, their representatives were excellent. It just gives me the confidence that she's always safe.

9 years ago

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Verified Customer

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Gretchen Colton Gasport, NY

I'm very happy with it. The people I spoke with were very good and it was pretty easy to install and use. My roommate has a life of his own, and considering I was diagnosed with coronary artery disease, I decided I needed MobileHelp. I'm happy to be with this

9 years ago

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Verified Customer

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Marianne Drayton Gobles, MI

As far as I know, the units have worked just fine. I really didn't speak to anybody because I ordered it online, but the system itself was easy to set up. All I had to do was plug it in. I'm happy to have it here just in case I need it.

9 years ago

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Verified Customer

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Linda Sortino Pearl River, LA

MobileHelp was half the price of another company that I was using, and it was easy and quick to put together. Plus, their salespeople were excellent and very helpful. That's a good thing for a person that lives alone like myself.

9 years ago