Name: MobileHelp
Rating: 4.6

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Verified Customer

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Donald Stephenson Yorkville, IL

I saw it on TV and decided to get it. I can take it with me all the way down to Kentucky. I actually did that after Christmas.

8 years ago

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Verified Customer

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W.R. or Anonymous Ontario, OR

I just needed something and I liked the idea of it, so I got it. I haven't had to use it but it has gone off on its own. That's a bit of a downside...

8 years ago

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Verified Customer

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Lynn Martin

I got it for my step mother because of the price. Their customer support is very nice. They got the product to my step mom in a timely manner. Everything went fine and as far as I know it works alright.

8 years ago

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Verified Customer

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James Dawson Deep Run, NC

I found it through advertisements and decided to get it. I've used it twice so far and it has just been there when I needed it.

8 years ago

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Verified Customer

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John Hudson Harper Woods, MI

I just looked them up and called them, that's all I did to get them. I've just got it about three weeks ago, but it seems to be good.

8 years ago

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Verified Customer

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Henry Conner Claremont, NC

The thing is working alright. Whenever I go somewhere all I have to do is take it with me. It just goes on my wrist and it works.

8 years ago

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Verified Customer

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Anonymous Lincoln, NE

I got it since I needed one and after seeing their ad on TV I decided to go with them. I haven't had to use it yet, but it seems to be ok.

8 years ago

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Verified Customer

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PeterPearce

The concept is good, however, the nuisance factor having to either attach the transponder unit to my belt or find a pocket for it is a big negative. I am currently looking at the alternatives. The John Walsh idea is interesting me, I will probably drop Mobile Help in favor of the alternative.

8 years ago

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Verified Customer

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RobertEderer

I expeted MH would answer a test ring within two rings. My most recent monthly test took about eight rings to secure a response. That is a long time if I am in a bad situation.

8 years ago

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Verified Customer

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Mary JoBerry

Ordering was very uncomplicated and response to my emergency call was immediate and agent very curtious. Would reccomend to all.

8 years ago

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Verified Customer

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AudreyKing

I found everyone very helpful and they knew their product. Responded promptly when I had a problem with the gps not charging.

8 years ago

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Verified Customer

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I.H. Los Alamos, NM

I got an offer for it and decided to try it. I haven't actually had to use it, but I've had a couple of false alarms. The thing is very sensitive and it goes off if I move too fast or if I lean over things.

8 years ago

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Verified Customer

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Linda Marin Rockford, IL

I went with it since it was inexpensive. I use the device every day. Whenever I call customer service there's always somebody there to help me.

8 years ago

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Verified Customer

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Wayne And Francisco Macioszczyk And Trujillo Palm Springs, CA

I haven't had to use it yet, I've just done calling tests. They have always been there for me and they have good equipment though.

8 years ago

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Verified Customer

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Phil Few Heyburn, ID

I haven't had to use it yet, but they are very responsive when I call in to check on the devices. They were very helpful.

8 years ago

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Verified Customer

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Anonymous Stow, OH

My daughter is the one that decided I should have one and she did some research before getting it. I haven't really had to use it, but when I had to contact customer service they were very rude. I've also given up on wearing the one that automatically detects your fall because it keeps going off.

8 years ago

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Verified Customer

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Barbara Fick Lakeland,FL

The only device I have is the one that I hang around my neck and I think it works ok. I haven't had to use it yet though.

8 years ago

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Verified Customer

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M Tubac, AZ

Great in emergency if you need help. This is a must if you live in a rural home where there are very few people living nearby. By

9 years ago

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Verified Customer

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richardgraydonfriend@yahoo.com Eugene, OR

electrical contact charging problems with the portable base station with its charger. I've found it uncharged several times when I was ready to leave home with it.

9 years ago

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Verified Customer

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satisfied customer. San Francisco, CA

It's satisfactory and easy to assemble and use. It delivers what it describes to do for the customer as a safeguard in an emergency like falling down when nobody is around and there is help with just a push on the buttom.

9 years ago

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Verified Customer

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Ken Tucson, AZ

Trouble free for the time I have had it. I have not had any problem with it at all. I have not been required to use any of the service up to now.

9 years ago

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Verified Customer

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Lee1523 Chicago, IL

Nice system but base unit seems large.Hard to find the best location for this unit if have a two story house and not in the same room to hear the responder

9 years ago

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Verified Customer

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Carol bagel Cambridge, MA

Security, peace of mind. Operates anywhere and is small and compact. We cancelled another service that operated only in the house.

9 years ago

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Verified Customer

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Mable Maitland, FL

They were very helpful and very kind! I feel a little safer being alone now, and it's just been a very positive experience.

9 years ago

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Verified Customer

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Esther Franklin, WI

It's really comfortable to wear, and their agents are very good. I think all senior citizens should have their own medical alert system.

9 years ago

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Verified Customer

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Dan Paso Robles, CA

I like the whole setup. It's ideal and well designed. It gives me a sense of security, plus, the representatives were very helpful.

9 years ago

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Verified Customer

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David&Linda Monticello, IN

Customer support's been helpful so far. Any defective equipment I received was quickly replaced. I now feel more comfortable when my parents are alone.

9 years ago

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Verified Customer

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Bob Oakland City, IN

They have really experienced agents with them. Plus, They're very helpful, and they answered all my questions. Everything was positive.

9 years ago

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Verified Customer

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Anonymous Winston, GA

I had a really good bond with the representative I spoke to. I haven't had to use the service just yet, but it makes me feel secure.

9 years ago

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Verified Customer

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Dave&Audrey Williamsburg, VA

We haven't had the system for long, but it definitely makes us feel safe. My wife uses it because she has mobility problems, and the little experience we have with it has been positive so far.

9 years ago

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Verified Customer

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James Milwaukee, WI

The bracelet is a little too sensitive. I've set it off when I was just putting it on. Now, every time I'm about to put it on, I pray it doesn't go off. Besides that, the people I spoke to were all very courteous and helpful.

9 years ago

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Verified Customer

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Betty Three Rivers, CA

I purchased it for myself because sometimes I'm kind of unsteady on my feet, and I'm just using it as a precaution. The device goes off when it shouldn't, and it happens frequently, but besides that, it's made me feel safer.

9 years ago

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Verified Customer

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Sylvia Cupertino, CA

We weren't aware that you need to carry card deck sized package with you all the time, and that it needs charging and so forth, so we're thinking of returning it. It's a little more complicated product than we expected. The people We've spoken to have been very helpful and so forth, but I think it's not going to be useful for us.

9 years ago

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Verified Customer

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Peggie Palm Desert, CA

They're wonderful! I feel great with the system, and their agents are excellent. I wear the watch and everything has been very positive.

9 years ago

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Verified Customer

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John

Everything's perfect, and I'm just glad I have Mobile Help. We haven't had to use it yet, but They've been very professional when I've called.

9 years ago

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Verified Customer

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Vicki

So far, everything has worked just fine. I've talked to a few representatives already, and They're great! They help in any way they can.

9 years ago

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Verified Customer

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Chainey Hampton, VA

The representatives I spoke to were very nice. They took care of everything and I just wear the device around my neck every day. It goes off sometimes when I'm taking it off, but besides that, it's been really nice.

9 years ago

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Verified Customer

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Jeanne Albertville, AL

At this point, having Mobile Help has been a very positive experience, They helped me set up the system and all, so it's been great!

9 years ago

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Verified Customer

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Larry Warner Robins, GA

So far, I've only had to test it, and the people I speak to are good. Now I know that there's a possibility that if anything happened, I could get help/

9 years ago

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Verified Customer

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Constance Farmington, MI

My mother just wears it in case she falls, and I now feel like she has a way to contact me if something happens to her. Besides, their agents did a fine job helping me out.

9 years ago

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Verified Customer

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April and Ross Fresno, CA

Everyone that I spoke with was very helpful, knowledgeable and professional. The system seems to be doing just what they said it would do.

9 years ago

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Verified Customer

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Anonymous Spokane, WA

As the caretaker of an elderly person, I can say that They've offered an excellent customer service, and we feel very comfortable having Mobile Help.

9 years ago

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Verified Customer

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Randy Mooresville, NC

Everything has been a great experience so far. I feel safer, and although I haven't used it yet, I liked that their people are very informative.

9 years ago

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Verified Customer

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Corrine Miami, FL

It's given me a little more security, especially when I'm out driving. I'm still a new customer, but I can say that They've been very courteous and nice to me.

9 years ago

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Verified Customer

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Mickey Bethesda, MD

Everything's been good so far. Their representatives were very helpful, and although the person that uses it hasn't had an emergency, she wears it all the time.

9 years ago

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WL Bristol, IN

So far, it's all been a very positive experience, although We've had it for a short period. We spoke to some very kind and courteous people.

9 years ago

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Rose Long Beach, NY

They've been very good, exceptionally good I'd rather say. I definitely feel safer, and everything with them has been great.

9 years ago

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Steven Longmont, CO

I haven't had a chance to use the system, but I've spoken to their representatives, and They've been pretty helpful. The device itself works pretty well, and I've even triggered a few false alarms, but it's all been good.

9 years ago

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Verified Customer

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Taletha Longview, WA

It's a fine service to me. Fortunately I haven't fallen down lately, but I have the button with me at all times, just in case.

9 years ago

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Verified Customer

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Jeannie Monterey, CA

The representatives and technicians are always polite, knowledgeable and courteous. My mothers devices are very reliable and works!

9 years ago