Name: MobileHelp
Rating: 4.6

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Verified Customer

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Judith Visalia, CA

because I can wear my wrist band all the time and just forget about it. When I leave, I take the gps. At night I simply alarm the house. Easy breezy

9 years ago

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Verified Customer

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Sharon Barre, VT

When I tested the system for the second time the call was unable to get through but it got through enough for them to call me on my landline to be sure I was OK

9 years ago

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Verified Customer

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Jeannie Monterey, CA

The representatives and technicians are always polite, knowledgeable and courteous. My mothers devices are very reliable and works!

9 years ago

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Verified Customer

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Keith Cocoa, FL

Have concerns about false notifications. When person monitoring system responds to false notification (even though I greatly appreciate the contact) it scares the consumer.

9 years ago

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Verified Customer

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Klara

I had a test few weeks ago.The phone ringed 5 times. They told me I am on Pico, but Pico Blvd is very long and I was in the Collage running track from Pico Blvd.4:30A.M.

9 years ago

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Verified Customer

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James Florence, SC

They have performed exactly as they said they would and if we need them again, I am confident they will be there for us.

9 years ago

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Verified Customer

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Theresa Jeffersonville, IN

Great service; easy to follow instructions for setup; very friendly customer service reps; makes me feel comforted to leave my Mom alone.

9 years ago

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Verified Customer

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Margaret Los Angeles, CA

Responsive to the customer, are understanding if alarm is accidentally tripped and are willing to answer questions with patience and professionalism.

9 years ago

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Verified Customer

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Jacque Arlington, TX

I think your whole situation is confusing particularly for an old person. One company to pay and another to provide service. Life is hard enough for us. Please don't complicate things for us. Seems like I'm getting double billed. Others gave expressed same.

9 years ago

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Verified Customer

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Fred Woodside, NY

Could not rate it a 10 because,thankfully,have not actually had to make use of the service,but I believe they are the most comprehensive service available !!!

9 years ago

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Verified Customer

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Ann Albuquerque, NM

They are right here calling even when I mistakenly touch the pendant. Very thank ful I have this because I do live alone

9 years ago

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Verified Customer

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Coleen

Very good customer service and support. Friendly and helpful staff. The equipment is easy to use and the buttons are large which is good for older customers.

9 years ago

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Verified Customer

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Janet Columbia, MD

There needs to be a way to shut off the call if it is placed by accident. It takes too long for a call to be answered. The representatives are all very nice and helpful.

9 years ago

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Verified Customer

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Barbara Chandler, TX

I haven't had to call for help yet. When I have called to test my system the response has been very good except for one time I didn't feel comfortable the the representative.

9 years ago

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Verified Customer

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Billy&Louise Austin, TX

I would rate higher but sometimes they don't answer the page instantly but there is sometimes a 30 second or more delay. I'm assuming this is only because of the high call volume on the 1st of the month

9 years ago

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Verified Customer

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Pat Ohagan Fort Myers, FL

The sales team was unbelievably great, and the service has been fantastic! I would recommend it to anybody; their customer service is excellent.

9 years ago

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Verified Customer

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Roger and Kim Mier St Johnsbury, VT

Setting up the equipment was easy. Plus, the representatives were very helpful when I installed it. They've been very nice.

9 years ago

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Verified Customer

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Sue Watkins Nicoma Park, OK

I'm satisfied with the service so far. It's easy to use, however, the wrist band they sent me broke, so I haven't been able to use it.

9 years ago

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Verified Customer

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Michele Towne Beverly Hills, CA

I think the service has been excellent. Everything has been going good, and the sales team has been pretty good with answering questions.

9 years ago

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Verified Customer

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Randi Van Leer Marana, AZ

So far, it's been working fine. Their sales team has been excellent, and the system was very easy to set up. We did it pretty quickly, and I'm just happy with the product.

9 years ago

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Verified Customer

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Sue Cline Waukee, IA

It's easy to install the system, and their people are good. I haven't had to use the service yet, but I'm overall satisfied with it.

9 years ago

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Verified Customer

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Judith Faidiga Painesville, OH

It was very simple to set up, plus, it's worked just fine. On top of that, everybody was very professional; the system is working great!

9 years ago

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Verified Customer

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LK Hummelstown, PA

It's been great! Their representatives did a good job; they're very professional. Plus, installing the system was simple and straightforward.

9 years ago

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Verified Customer

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BB Myrtle Creek, OR

The service has been excellent, and so has the sales team. I purchased the Mobile Unit, and the base station. It was actually very easy to setup and use.

9 years ago

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Verified Customer

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Margaret Wright Commack, NY

I've been falling and they got me the system which I have and I'm using and it's very good, it's very effective. I give them an A+.

9 years ago

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Verified Customer

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William Stewart Rockville, MD

I heard about MobileHelp from an online search and looking at their ratings. I had several falls and decided I needed something. The equipment is satisfactory.

9 years ago

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Verified Customer

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Carla Dearth Branson, MO

So far, the service has been really good. Their agents were good as well; very informative. It's been a very positive experience.

9 years ago

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Verified Customer

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Anonymous Norfolk, NE

My wife passed away, and I work outside, so I needed something for protection. I haven't had to use it, but it's satisfactory so far. Every time I tested the system, it seemed to operate correctly. On top of that, their representatives were very helpful.

9 years ago

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Verified Customer

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Rosemarie Mundy Palm Coast, FL

I feel safe having it with me. I got the system that works at home and away from home as well. Their people was very nice, and it was easy to setup and use.

9 years ago

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Verified Customer

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Josephine Destasio Stuart, FL

Going out a lot at my age could be a little risky, so I figured a service like this could keep me safe. I'm not really sure what devices my son bought for me, but it goes around my neck, and it has a charger. Either way, I don't like the system. It's been an average experience.

9 years ago

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Verified Customer

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William Overman Kenly, NC

It's very easy to set up, and it's worked just fine. Although I haven't had to use it, I can definitely say that I'm very satisfied with Mobile Help.

9 years ago

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Verified Customer

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Bruce and Sonia Allman Roscoe, IL

They were very easy to talk to, and very responsive to my questions. On top of that, the equipment was easy to use. Luckily, I've been fine so far.

9 years ago

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Verified Customer

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Virgie Polk Lancaster, TX

They were very helpful in the beginning. Everything worked out perfectly when we used it. The only thing I'd say is that it's worth some money.

9 years ago

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Verified Customer

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Isabel Morton Louisville, KY

The equipment was satisfactory, and the Sales Team was very good as well. We've only had it for a bit, but I'm glad it's there if we need it.

9 years ago

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Verified Customer

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Rosalie Messick Baltimore, MD

Although I haven't used the service, I can say that their representatives were just fine. Also, it was not hard to install the equipment. I'm very satisfied with them.

9 years ago

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Verified Customer

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Linda Poole High Point, NC

MobileHelp is Excellent! It was easy to install their equipment, and they're always willing to help. They're there when I need them.

9 years ago

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Verified Customer

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Walter Craig Baton Rouge, LA

I'm satisfied with the way it's operating. The idea of being able to test units is great. Plus, the system works quite well. All I can say is that I like MobileHelp.

9 years ago

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Verified Customer

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Dan Dion Millis, MA

I haven't had to use it yet, but when I called, the representatives were very helpful. Plus, it was very simple and easy to set up and use the equipment.

9 years ago

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Verified Customer

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Myrtle Troy Flowery Branch, GA

The devices are easy to use, and I've been happy with it so far. Overall, my experience with them has been very positive.

9 years ago

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Verified Customer

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Barbara Slyter Troutdale, OR

The Sales Team was very helpful. It wasn't hard at all to use the system either. Everything with MobileHelp is all good.

9 years ago

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Verified Customer

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Jennie Boney Westminster, CO

Other than how long it takes them to respond, they're fine. It wasn't hard to install the equipment, and the service is great.

9 years ago

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Verified Customer

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Barbara Leland Placerville, CA

It's excellent! The people I spoke with were very good. I recently purchased it, so I haven't used it, but I think the service is fine.

9 years ago

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Verified Customer

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Donna Trent Jefferson City, TN

It's easy to use. I had another system before, and all I did was push the button that I was wearing on my pendant and I could talk to them, but you can't do that with MobileHelp. The device works fine for me, however, I'm worried that it won't go off if I fall. I already dropped it a few times, and nobody came online.

9 years ago

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Verified Customer

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Marie Racz Pasadena, MD

So far, I haven't used it, but I'm happy that it's there if I ever need it. When it came to the Sales Team, they were good. They gave me all the information I needed.

9 years ago

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Verified Customer

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Amelia Massimino Pittsburgh, PA

The service has been fine, except that it was going off when everything was okay. Besides that, they're very good. It's been a positive experience so far.

9 years ago

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Verified Customer

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Donna Pool Reno, NV

I'm very satisfied with it. I've had to use it a couple of times already and they're really fast. It's been a very positive experience.

9 years ago

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Verified Customer

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Mary Jansen Rapid City, SD

We had no problem with the equipment at all and the Sales Team was wonderful. I didn't like my previous provider, but I'm very happy with MobileHelp.

9 years ago

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Verified Customer

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Jeanne and Frank Warsheski Inman, SC

The service was extremely good. I didn't have a problem with the Sales Team either and it even saved my father-in-law's life one time.

9 years ago

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Verified Customer

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Barbara McDonald Bellaire, TX

I'm quite happy with MobileHelp. It wasn't hard to set up the equipment. Although I haven't had to use it knowing that it's there makes me feel good.

9 years ago

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Verified Customer

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Anonymous Memphis, TN

So far, the service has been satisfactory. My daughter set up the system here in the house, and she was very pleased with them. The equipment works well and the system is well set up. It does what it says it's going to do.

9 years ago