Name: MobileHelp
Rating: 4.6

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Verified Customer

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Rosa Leon Phoenix, AZ

I had heard a lot about them and thought it would be great to have in case of an emergency. It's a pretty valuable service.

8 years ago

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Verified Customer

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Lena Leach Essex, MD

All the magazines that I read said they were the best ones. They have treated me well over the phone so far, but I haven't received the equipment yet.

8 years ago

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Verified Customer

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Caroll Hoose Mancelona, MI

This is for my mother in law, she wears the necklace all the time. It's doing pretty well and they do a good job with the calls.

8 years ago

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Verified Customer

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Carl R Yochum Sebring, FL

I picked it after reading their advertisement on the back of a magazine. The lady that I talked to when I ordered it was very helpful.

8 years ago

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Verified Customer

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Bill Stonecipher East Syracuse, NY

We tried other services and were not satisfied with them, so we switched. Everybody has been very courteous and helpful.

8 years ago

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Verified Customer

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Jaisun Martinea Boerne, TX

So far I'm completely satisfied. Customer support gave me all the information that I needed and I have quite a few options with just one device.

8 years ago

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Verified Customer

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Eleanor Roberts Buffalo, NY

We picked it for my wife because she falls quite a lot. This can provide service both outside and inside our home, so it works anywhere. It does its job.

8 years ago

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Verified Customer

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Delores Emmons

Their customer service people were very nice and helpful when I talked to them. The unit is a good quality product and it's very convenient.

8 years ago

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Verified Customer

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Sean O'Connor Sunnyvale, CA

My wife bought it for me because I have Parkinson's. I wear it every day in case I fall. It worked nicely when I fell, I got a quick response.

8 years ago

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Verified Customer

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Pamela Smith Greenville, SC

I most appreciate the great customer service, the easy installation of the machine, and the care they provide. They were very well-trained.

8 years ago

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Verified Customer

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David Bryant

I haven't had to use it yet, but I take my device with me when I go out somewhere. I put it in my pocket when I leave. I think it's a good thing that I have it.

8 years ago

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Verified Customer

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Roy Allen Tempe, AZ

I knew several people that had this, so I went with it. It seems to be a reliable company and the device works nationwide.

8 years ago

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Verified Customer

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Julia Cleaver Jensen Beach, FL

I picked it mainly because it is waterproof, so I can use it in the bathroom while I shower. My daughter tried calling them when she had a question, but no one was available to answer.

8 years ago

Reply from MobileHelp

Dear Julia,

Thank you for your feedback. We are sorry we were not available when your daughter called. Customer Care can be reached at 877-827-6207, M-F 8am-8pm EST & Sat 9am-6pm EST.

Best Regards,

MobileHelp

Apr. 18th, 2018

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Verified Customer

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Helen Perry Thomas Harris

I saw it on television and thought I'd give it a try. They have been very caring so far and explained everything about how things worked.

8 years ago

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Verified Customer

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Kay Bliss

Just talking to the salesperson on the phone was enough for me. He was very professional and explained everything I needed to know.

8 years ago

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Verified Customer

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Thomas A Manning

I work all alone at home, so that's why I needed to get it. It works good, and you can always get ahold of their customer service.

8 years ago

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Verified Customer

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Lawrence Conklin Port Jervis, NY

I like the product because they have many different options. So far I haven't have to use it but its a comfortable design.

8 years ago

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Verified Customer

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Neila Dewitt Wyoming, MI

I was just looking at the price, and liked MobileHelp's the best. They were very nice, and explained everything to me really well.

8 years ago

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Verified Customer

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Angelina Romano Tappan, NY

I wear the thing they sent to me to make sure that if I fall, I had something to help me out, because I live by myself. I feel secure with it.

8 years ago

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Verified Customer

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Linda Hayes McDonough, GA

I accidently hit the button by mistake and instantly it was letting me know that they were being contacted. Then someone started talking to me.

8 years ago

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Verified Customer

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Ms. Pat from Fort Worth Fort Worth, TX

If you push the button, the response is immediate. The responders identify themselves to your contacts and explains what is going on.

8 years ago

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Verified Customer

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Roger Bowman Derry, PA

Mobile help explained everything in a way that once they explained it you can rest azure that your loved ones will be safe and sound

8 years ago

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Verified Customer

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Juliana G. Cerritos, CA

Your customer service representatives are friendly, kind and helpful. My questions are quickly solved. I highly recommend MobileHelp.

8 years ago

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Verified Customer

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Kathy Daniel Dunedin, FL

We are new customers so we have not had much interaction yet but so far we've had great customer service and we love the equipment! Great value for the money!

8 years ago

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Verified Customer

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Charlotte Williamson Burnsville, MS

I fell and my Life Alert couldn't protect me outside of the house. I'm real happy with MobileHelp. I like it, and I just feel safe with it.

8 years ago

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Verified Customer

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Rosemary Franco Mira Loma, CA

I had used Life Alert before, but this one is much less expensive, and i haven't had any problems with it. It's been pretty good.

8 years ago

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Verified Customer

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Anonymous Valley Park, MO

I got this device because another one I had wasn't working and I couldn't use it. This one works; I fell once, and used it to call them. They came to pick me up.

8 years ago

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Verified Customer

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James And Ruth Gause Port Charlotte, FL

MobileHelp called me and made an appointment; that's how I ended up with them. The device and service are fine, but the cost is a little high.

8 years ago

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Verified Customer

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Carl Hadley Cumberland, MD

I bought this in case I fall. I've seen that they'd be here for me. I haven't had to use it yet, but I wear the watch every day.

8 years ago

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Verified Customer

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Phern Eubank Guthrie, OK

My niece referred me to MobileHelp when I needed it for my mother. They've been good so far, by responding really quick.

8 years ago

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Verified Customer

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Joanne Welch North Versailles, PA

I just decided to call someone who would provide that type of a service. Anyone I talk to at MobileHelp is always polite and very informative.

8 years ago

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Verified Customer

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Yvonne Clay Cleveland, OH

I had it before, and it goes anywhere in the country that I want to go. I like their customer service because they answer right away.

8 years ago

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Verified Customer

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Troy Garner Port Saint Lucie, FL

I haven't used the system yet, but I believe it will work for me. The medical alert device is very much appreciated. It provides the mobile support that I need, and the price is right.

8 years ago

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Verified Customer

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Anonymous Lexington, NC

This was the best company for me because I did not have a contract. It's affordable, and everybody I've dealt with has been fine.

8 years ago

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Verified Customer

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Elizabeth Sherling

Response time is wonderful. Responders r polite & helpful. Plastic band on wrist alert is a cheap, ugly piece of junk. Won't stay fastened. Very poor design. Needs to be a sturdy waterproof metal band. Don't like it!!!

8 years ago

Reply from MobileHelp

Dear Elizabeth,

Thank you for your review. You can change the wrist band on your wrist help button to any band that you like. Any standard watch band could be used. Please contact customer care at 877-827-6207 if you need any further assistance.

Best Regards,

MobileHelp

Apr. 17th, 2018

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Verified Customer

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Michael Williamson

It's ok,but if you could wear it around your neck,like a pendant it would be excellent. Got this info from another company that have it up dated technology !

8 years ago

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Verified Customer

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B J

Customer service was curtious, helpful, answers my question without pressuring me. Gave me time to think about it before making my decision.

8 years ago

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Verified Customer

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Beth

Choices in regard to service, great customer service through the set up process, very responsive to follow up questions.

8 years ago

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Verified Customer

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Iola Henderson McKinney, TX

MobileHelp has been really good. I push the button and they answer me all the time. They do what they say they're going to do.

8 years ago

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Verified Customer

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Susan Wright Fort Lupton, CO

We compared MobileHelp with others and checked the reviews. It's easy to use, and he wears it around his neck all the time.

8 years ago

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Verified Customer

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Jw "Billy" Moricle Jr Summerfield, NC

My son went through several different ones they've got, and determined that this was was going to be the best for me. I haven't had to use it, but I carry it with me. I would recommend it highly.

8 years ago

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Verified Customer

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Anonymous Kennett, MO

I checked the prices to see what there was, and others were double what they charged or more. They've been there for us, and everything's been great.

8 years ago

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Verified Customer

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Elena C Hampton

Someone made a recommendation of MobileHelp to me. I just wear it. They answer quickly, right away, and they take care of you.

8 years ago

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Verified Customer

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Bonnie Wheeler

MobileHelp's equipment is more advanced. It's more updated, more accurate, and much easier to use. It works fine, and I've recommended it to others.

8 years ago

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Verified Customer

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Susan Langdon

I researched them on the internet before deciding on them. They have a rapid response, but the fall alert is too sensitive.

8 years ago

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Verified Customer

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Ora Brown Edmond, OK

I saw it advertised on TV, and I knew that it's what I wanted, because when I walk by myself or driving around on my own, I definitely need the mobile unit.

8 years ago

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Verified Customer

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Beverly Wooldridge Coos Bay, OR

I like the fact that you can take it with you anywhere you go, like outside, and use it wherever you are. It looks helpful.

8 years ago

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Verified Customer

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Robert F. Scott Humboldt, TN

I'm getting a good service. It's a good, trustworthy company and I think it would definitely be better to have one of their devices.

8 years ago

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Verified Customer

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D. B.

I just saw an ad on TV and I decided to call. I had no problems. All my questions were answered and I appreciated the help. The equipment functions.

8 years ago

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Verified Customer

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Shirley And John Mcgee

Mobile Help had the fall button, and I needed that. I do wear it, and every time I called they would answer. It's been positive.

8 years ago