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United Airlines

Is This Your Business?
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4.4

Overall Score

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Linda Hays Pocatello, ID

United Airlines has good customer service and reasonable prices. Their flight attendants are friendly.

6 years ago

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AGenes Eagle Mountain, UT

Always have a positive experience with United. Great prices and lots of destinations!

6 years ago

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Adria Riverton, UT

I fly often and use this airline on occasion. It has been reliable and haven’t had any negative experiences

6 years ago

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AveryRex , UT

United is one of my least favorite airlines. It seems that every single time I am on United then there is something mechanically wrong.

6 years ago

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Syl North Port, FL

The problem with United is the price are so high. You can flight with other airlines at the same destination for better price.

6 years ago

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Mickey Wilson Sacramento, CA

I used to really enjoy flying with United, but after having a bad experience with their customer service department I probably won’t fly with them again.

6 years ago

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terryjamison Madison, MS

United airlines is a great way to travel . Always great service and very pleasant staff

6 years ago

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Danielle Powell Long Beach, MS

Great flight. Great seats easy online process. Kind employees. Patient explaining the luggage rules

6 years ago

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valerie reed Gulfport, MS

I always have a great experience flying with United. Staff is friendly and accommodating

6 years ago

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Gabriel Chappell Luling, LA

Liked it customer Service was good had a long flight which is never fun but they helped and it was good over all

6 years ago

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Amanda Montebello, CA

I recently flew with United Airlines from Chicago and have a neutral outlook on the company. The flight was delayed and also overbooked.

6 years ago

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Jon Robinson Riverton, UT

Flight was on time. Staff was friendly. Nothing really fancy about the experience, but they got me there.

6 years ago

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Kathryn Robinson Riverton, UT

I have flown on United Airlines numerous times. They provide good customer service and their flights are reliable.

6 years ago

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Eric Smith Riverton, UT

United has always provided great service and kept us informed and comfortable while flying.

6 years ago

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bailey jo Orem, UT

Not the best amenities but I've never had a problem with them or their service. Not my first choice but I've got no problem flying with them.

7 years ago

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Madison Scott Pleasant Grove, UT

United Airlines has always come through with good service and on time flights. We will most definitely fly United again.

7 years ago

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Hunter Hambrick Provo, UT

Terrible service. Flights always seemed to be delayed or cancelled. Unfortunately have to use this company for flights to my home airport. Otherwise I would use a different company

7 years ago

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Brody B Orem, UT

Do not fly United!!! I have had a horrible experience time and time again. Lost baggage, cancelled flights and delays are just to name a few. Use another airline at all costs!

7 years ago

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denver robinson Pleasant Grove, UT

always have good movies to watch, they have wonderful staff all the time, they also take care of you and help you to get where you need to go.

7 years ago

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Dave Brinton

If you are flying to Denver or Chicago United seems to be the best alternative. Seems too big to care. Flight crews that are old and grumpy.

8 years ago

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Bella Houtz South Jordan, UT

United Airlines has comfortable and spacious seats that everyone can enjoy. We like what United Airlines has to offer.

8 years ago Edited September 14, 2021

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Ashley Pleasant Grove, UT

The Last time I flew on United my luggage was lost but they were very accommodating in getting my bags to me.

8 years ago

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Maryayb Draper, UT

This airline has the best routes to Central America. Lots of flight options! Not always a he cheapest though.

8 years ago

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Nathan Layton, UT

They seemed very nice on our flight from SLC to Chicago. I would totally fly with them again.

8 years ago

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amycray Bangor, ME

We had a great experience on our united airline flight - great customer service

5 years ago

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Becky Nuffer Gresham, OR

We took several flights over seas and were very uncomfortable in the crowded seats

5 years ago

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Ronald Valente Cape Coral, FL

Very good airline treats you like a human should be treated!

6 years ago

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Anonymous

My business flight was delayed and I arrived late. The onboard service was terrible and I will not use them again...!

6 years ago

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Ellen

Negative in every way. Unfriendly, expensive, and in accommodating. The staff on ground and in air are surly and downright rude

6 years ago

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Marla Eich

Good airline, for all travel will take care of you and has extras!

6 years ago

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RoseMary Toigo

Luggage arrived on every flight, crew was personable.

6 years ago

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Ellis Nishimoto Vacaville, CA

Good customer service and quality aircraft.

6 years ago

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eunj ,

I hope you like the middle ages because modesty is key with United Airlines! Make sure those shorts arent *too* short.

6 years ago

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Carla S

Very friendly staff. Clean. Food is good.

7 years ago

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Maria Spring, TX

I like that Houston is a Hub for United so they have good option of flights

8 years ago

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Kristin Pleasant Grove, UT

The last time I flew United airlines I felt like they had made the seats actually smaller .

8 years ago

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Thomas Craig Missouri City, TX

I am at their highest level and get frequent upgrades

8 years ago

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Marge Hansen Birch River, WV

Almost always on time; friendly & professional staff

8 years ago

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C R Bernville, PA

I had a good experience, flights were good. Overall I was satisfied

8 years ago

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Anna Bartalis Sacramento, CA

Small legroom, other than that not worst than other airlines

8 years ago

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Jim Swift Wayne, NJ

Not only was the flight delayed but also the passengers were forced to get off with all there bags and re-board hours later.

9 years ago

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Edward Providence, RI

I don't want a United voucher for poor service I want the cash so I am done with them I will not use United unless it is the choice of last resort.

9 years ago

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Michelle Zapata, TX

Friendliest staff ever

10 years ago

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Celine Mill Valley, CA

Always have had a positive experience flying United, not so with other airlines.

11 years ago

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Marco Bound Brook, NJ

Trash airline,trash services,worst airline in america. Terrible customer service, They are habitual abusers of tikets pricess

11 years ago Edited September 14, 2021

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Alex Manners Washington, DC

I Love United Airlines

11 years ago

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Frank Hucke

Just 4 words: CA-TAS-TRO-PHIC It was a shared flight with Lufthansa - I will ignore EVERY connection with United for the future if ANY possible!

11 years ago

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Karina Aguilar Managua, MN

on my flight to united they lost my bag and when I went to the counter they just gave me a number to call and told me to move so they could help the next customer!!

6 years ago

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Myken American Fork, UT

Our family has enjoyed our flights with United. We felt like valued and important customers

6 years ago

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Holly Brown Saint Amant, LA

A comfortable flight with welcoming staff and good customer service when I had to move seats

6 years ago