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Southwest Airlines

Is This Your Business?
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6.2

Overall Score

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Lyssa Eagle Mountain, UT

I love the ease of flying with Southwest Airlines. It's easy to check-in, boarding is quick and it's so easy to change a flight if you ever need to.

6 years ago

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Juliann Mecham Managua, MN

I would say that Southwest is a quality airline. They are focused on their costumers, reasonable pricing, and stick to the schedule.

6 years ago

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Jarrett Ingram Elkridge, MD

The flight attendants were extremely friendly. Leg room was sufficient, and the flight was smooth. I will definitely be returning to SW for my next flight.

6 years ago

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Jmecham Antioch, TN

The flight attendants were pleasant. I am interested in working there. They helped me learn about the company and how to apply ...

6 years ago

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Chase.Freestyle Danforth Saratoga Springs, UT

Awesome place and I was respected. One time I was talking to a worker and they really wanted to know more about my life and I felt appreciated

6 years ago Edited September 14, 2021

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Reckholdt Magna, UT

I always have a great experience when flying Southwest. Their flights are always on time and you can’t beat their fares.

6 years ago

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Asia Bui Norcross, GA

My family always travels with southwest airlines! We feel safe and always know that we will make it to our destination alive. Great customer service!

6 years ago

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Ethan Mitchell Cantonment, FL

The service was quinine when I went I was served with great hospitality and kindness. I was also boarded fairly quickly so that is a bonus

6 years ago

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Zoe Bruinius Clovis, NM

Super reliable and helpful. They always are super helpful when flights needed to be rescheduled. I only fly with southwest.

6 years ago

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skylar ladner Houston, TX

I have recently flew to se family for christmas and it was a really good experience. the flight attendants were very nice.

6 years ago

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Luke Blake Pleasant Grove, UT

Southwest is an awesome airline that me and my family trust very much. We love to fly with them and always feel safe and taken care of.

6 years ago

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Adrianne murray Brigham City, UT

I’ve used this airlines a lot. I hate how you don’t have an assigned seat but the price makes it worth the hassle. They are super friendly

6 years ago

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Wendy Leatham American Fork, UT

I always choose Southwest when flying because their employees are always kind and thoughtful and their pricing is lower than most.

6 years ago

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Monica Zurawsky Pittsburgh, PA

I've been very happy with my experiences flying Southwest. Their staff is very friendly/helpful and I've never had any issues flying with them.

6 years ago

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Myra Howes Provo, UT

I flew Southwest for my Honeymoon. We were pleased with our service and that we got to sit together on the flight. We felt taken care of on the flight.

6 years ago

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Roberson Salt Lake City, UT

SouthWest Airlines seems to continue to be one of the more reasonable airlines, letting you bring one carry on and also checking baggage at the gates. Prices are reasonable regarding tickets.

6 years ago

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Missy Mamros Warrendale, PA

My favorite airline. Always reliable and the best price. The staff is always so friendly and personable on every flight I take.

6 years ago

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Kimmi Riverton, UT

Overall the experience is good. This is a great family friendly airline. I don't like that the seats are not assigned. If I traveled alone I wouldn't mind as much.

6 years ago

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Sara Smith Riverton, UT

I have taken my kids with me and we always have had a great experience with boarding and the flight attendants have been great to them.

6 years ago

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Kreed Trane Pleasant Grove, UT

I love Southwest. They had great snacks and great service. I flew to Denver and had a great time it was very comfortable.

6 years ago

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Shelly Riverton, UT

I love that they provide cheap fares, but don't like not having an assigned seat. The worst part is lining up before you board. The quality of the seats and cleanliness doesn't compare to other airlines either. For sure not my top choice for an airline.

6 years ago

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KC Riverton, UT

I like the no baggage fee and the fact that you can change your flight. I hate that I feel like I will get stuck in a middle seat! The prices are always competitive.

6 years ago

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Jeremy Brown Riverton, UT

I love the flexibility and the cheap prices. But I wish the prices weren't so high for the last minute flights I have to take or adjust.

6 years ago

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sydney clark Gilbert, AZ

I love flying southwest! There is no better airline to fly for the price, and comfort and quality of the flight! Love their staff as well!

7 years ago

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Zac Marx Brighton, CO

Southwest Airlines is efficient and has low prices. I often choose Southwest because of the lower prices. I like the extra leg room available on each flight.

7 years ago

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Jami Howell Farmington, UT

I love their pricing and that they let you fly with bags for free. They are easy to work with from a customer service standpoint.

7 years ago

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bailey jo Orem, UT

I love how easy they are to work with and that they allow you to fly with bags for free. If I have the choice, I fly Southwest every time.

7 years ago

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Sarah Watters Quinlan, TX

Always a pleasure to fly Southwest. Since there are no luggage fees, they are my go to airline out of Dallas Love Field.

7 years ago

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Don Boren American Fork, UT

I always liked that they were more laid back and humorous during their pre-flight routine. They also had lower fees for baggage.

7 years ago

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Barry Henline Logan, UT

Southwest in now flying to Hawaii. Love southwest, love their employees and their customer friendly approach to air travel.

7 years ago

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Lindsay Clabaugh Wichita, KS

Southwest has a great customer service, very rarely have I dealt with delays, and their rewards program is easy to use.

7 years ago

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Darrin Henry Pleasant Grove, UT

The best airline to fly on in my opinion. Great customer service and cancellation policy if needed and easy on easy off.

7 years ago

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Keeli Hansen San Jose, CA

Love this airline never have a problem and they are always greeting guests with a smile and wanting to make sure everyone is accommodated

7 years ago

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Sierra Beck Herriman, UT

I flew Southwest a couple of months ago to Colorado and it was a great experience. The plane was clean. The staff was attentive and nice to all of us.

7 years ago

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Maryn skinner Gilbert, AZ

I recently flew with Southwest. The flight went smoothly, and staff was very helpful and friendly. Free baggage is a major perk too!

7 years ago

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Isaac Kaysville, UT

I’ve never been on a plane as dirty as this one. There were crumbs in my seat I’m guessing from then flight before and there was garbage in the pocket in front of me. I wasn’t impressed with this plane.

7 years ago

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Alyssa skinner Gilbert, AZ

I’ve flown southwest multiple times and have always loved it. They have really good customer service and the planes have always been clean. Would recommend this airline.

7 years ago

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Evon Manwaring

As a parent who has college age kids I love how Southwest has affordable air fair sales, makes it easy financially to fly my kids home at the holidays.

7 years ago

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Jada Scott Provo, UT

I always use Southwest when I fly to visit my family. Their prices are great and their flight crews are courteous and attentive.

7 years ago

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Mauri Brewer Lehi, UT

I like that you get 2 bags for free when flying but I'm frustrated with the price increase. Southwest usually was the cheapest by far. Not that is not the case.

7 years ago

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Madalyn Johnson Provo, UT

Southwest Airlines provides flights at an affordable cost. I also know i will always have a good experience working with their agents.

7 years ago

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Cori Jacobsen Ollerton Alpine, UT

Personable staff and so friendly. I loved that I could ask for extra treats and not feel embarrassed. They are so chill and made my trip relaxed.

7 years ago

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TyGuy Sandy, UT

This is probably my most frequently flown airline. Prices are usually reasonable. Unfortunately I'm usually one of the last on the plane to be able to pick my preferred seat.

7 years ago

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Janae Arnold Pleasant Grove, UT

The way they board is different than other airlines, but i like it!! They are so much more flexible and that is worth everything!! So friendly!!

7 years ago

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Shane Alpine, UT

Southwest always provides me with nice airplane rides. I am always comfortable, and they employees are very kind and helpful!

7 years ago

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Justin Alpine, UT

I have enjoyed rides on the Southwest planes. They are comfortable, clean, and easy to sleep on which is important to many people.

7 years ago

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Grace Christensen Gilbert, AZ

I've always had good experiences with Southwest Airlines. I appreciate the two free checked bags per person. The employees are usually friendly.

7 years ago

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Lauren Allen Gilbert, AZ

I've flown southwest with my family a number of times, and our flights have been delayed a couple times. That being said, the customer service is good and the planes are nice.

7 years ago

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Kathie Bowman Lakeside, CA

I have flown multiple times with Southwest and it has always been a breeze. The attendants were very nice and helped when needed

7 years ago

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Cody Enslow Pleasant Grove, UT

I’ve had no problems with them as I’ve flown. They don’t have all of the bells and whistles, but they get the job done.

7 years ago