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Southwest Airlines

Is This Your Business?
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6.2

Overall Score

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Kari Staheli

I like Southwest- my flights were on time, even arrived a few minutes early, but I do wish that you could choose your seats.

9 years ago

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Woody Hatchett

Best airline around. Still give a crap about their customers when most airlines today do not.

9 years ago

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John Price Las Vegas, NV

Flown on SWA since the mid- 90's. Never have had a Complaint. Flew 2 - 3 times a week for years

10 years ago

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Laura Parker, CO

excellent experience both ways. if Southwest flies where I need to go, I always book them!

10 years ago

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Dona East Berne, NY

Absolutely LOVE SWA!! They have wonderful staff and service! Never disappointed.

10 years ago

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Joyce Van Hoorebeke Ocala, FL

Love Southwest Airlines! Never had a bad flight and love the 2 free bags. Flights on time and good customer service.

11 years ago

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Kathy Beaverson Sarasota, FL

I love Southwest Airlines. I fly with them every time. I rate it #1 in air travel. 11 Stars.

11 years ago

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Angela Warren Cropwell, AL

Thanks so much for being the best Airline!! Go Southwest The New Leader In The Air!

11 years ago

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Barbara Broach Mableton, GA

Very Pleased with Southwest form curb check in, to arrival at my destination....

11 years ago

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Cheryl Hawes Sacramento, CA

I always fly SW between Sacramento and Portland, OR. I think they are just dandy.

11 years ago

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Rita Macedonia, OH

Southwest is the best. It's the only airline I fly. Looking forward to my trip in October.

11 years ago

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Doris Davila Kissimmee, FL

This is my favority air line very nice personal I dont have to pay for my lugage I recomend 100%

11 years ago

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Betsy Scottsdale, AZ

Southwest used to be a low cost airline with spectacular service. Now their fares are high and often higher than other airlines. Service is so-so, not like the old days. Flying is just not fun anymore.

11 years ago

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Dorothy Johnson Memphis, TN

I fly to Houston Hobby, its such a please trip. everyone is so nice. my daughter lives there.

11 years ago

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Tricia Ann Seymour, CT

I have flown SW for over ten years without any negative occurrences. I will continue to fly SW with confidence.

11 years ago

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STEPHEN TODD Frederick, MD

I flew from BWI to Nashville in July for my birthday, and the crew treated me great....

11 years ago

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Donna Crane Scottsdale, AZ

Can't beat the prices. I'm not a frequent flier. Seats are not comfortable but the peanuts and cookies are good.

11 years ago

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Pamela Gomes Gilbert, AZ

just flew across country and changed planes both ways. Still the best airline ever

11 years ago

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Shirley Stone Baldwin, WI

We have been flying with Southwest for 15 years to Ariz. They have been so good to us.

11 years ago

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Judy Stigers Edinburg, TX

Southwest has always been my choice when I fly. Never ever had a bad experience with them.

11 years ago

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Kathy B. Wilhelm Saint Louis, MO

Is there any other airline? Only way to go! Won't fly on any other!!!!!!!!!!!!

11 years ago

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Lisa Schenectady, NY

Love South west, love the free baggage check, early bird check in, non stop flights, never one complaint on a trip.

11 years ago

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Mary Curry Demotte, IN

Love Southwest ! Friendly Employees ! Great Fares ! Even GREATER when they have Specials !

11 years ago

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Barbara Vacaville, CA

I have flown South West Airlines for ever! Always a good experience. No frills but most of the time very courteous service.

11 years ago

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Tony Turek Saint Petersburg, FL

Awesome customer service, great rates...and the flight attendants are awesome!!! Best airline out there!

11 years ago

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Helen Sinclair Stockton, CA

I love flying with Southwest!! They're fun, considerate, friendly, and less expensive!!! Can't beat that combination!!

11 years ago

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Veronica El Paso, TX

I love to use Southwest I have never had any issues and really love the free luggage policy.

11 years ago

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Brenda Elam Brentwood, TN

Would love to have direct from Nashville to Ft. Meyers all year instead of seasonal! PLEASE and THANKS!

11 years ago

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janis Villa Rica, GA

My favorite Airline-----always on time and friendly service. Will always be my first choice

11 years ago

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Linda Reno, NV

Have never had a bad flight on Southwest. It is by far my favorite of the airlines I have flown on.

11 years ago

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Joe Roman Holbrook, NY

The best in the industry. I love their service, and crews. Never a problem.Hope they never change.

11 years ago

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Tyhofer San Diego, CA

Fly southwest whenever I can. Love their laidback approach to flying. Also really like the seating methods they use.

6 years ago

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Steve Jones Riverton, UT

I enjoy flying with Southwest Airlines. Their prices are great, I love getting free checked bags and you can't beat their customer service.

6 years ago

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Myken Salt Lake City, UT

Southwest provides comfortable travel at reasonable prices. The amenities and accommodations make it a great choice for our family.

6 years ago

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Seth Boudoin Long Beach, MS

Very comfortable flight at a great price. Lots of legroom and the attendants and food were as good as you get.

6 years ago

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Jakob barre Norcross, GA

Love this airline quick boarding lots of legroom great stewardess. Did sit next to a crying baby though kind of an aggravating stereotype.

6 years ago

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Tyler Jenkins Jackson, MS

Low-cost airline with very friendly staff! My flight was delayed slightly due to weather, but I was accommodated well!

6 years ago

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Corey Smith Tallahassee, FL

They had amazing customer service. I truly appreciated the way that the the employees kept me calm and collected during my first flight.

6 years ago

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Kimsreview Atlanta, GA

Great airline. Flight attendants are friendly. Flights tend to be on time also. Have flown SW for personal and business travel.

6 years ago

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kaylee Salt Lake City, UT

I like that they allow 2 checked bags, however I don’t like the way seating is arranged on the flights. Pretty good overall though.

6 years ago

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Teagan hickman Salt Lake City, UT

I love southwest. Their prices are always so reasonable... and we love their new flights to Hawaii...

6 years ago

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Tyler Salvesen Logan, UT

Overall I really liked riding southwest! The seats were a little cramped but the price was fair and the captain seemed really confidant.

6 years ago

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Randi Nelson Managua, MN

Southwest was a pretty good experience! They had really yummy free snacks and the staff were so nice!

6 years ago

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Janessa Whatcott Los Angeles, CA

They are ok. My husbands luggage was open and his toiletry bag was missing. They wouldn’t reimburse us and it had his cologne and other items we had to replace.

6 years ago

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Cara Shumway Mesa, AZ

Love traveling and southwest is dependable and affordable!!! Love the friendly flight attendants!!!

6 years ago

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Ioana Asiata Herriman, UT

Southwest is awesome. The staff are friendly and helpful. The seats are comfortable and I had plenty of legroom on my flight.

6 years ago

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Rosson Shumway Phoenix, AZ

I love Southwest Airlines. Only small complaint is you don’t get to choose your seat- it’s first come first serve

6 years ago

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Zachary Simpson Norcross, GA

Flying with southwest is always a comfortable experience. I almost never experience any delays with them. A good choice for flying

6 years ago Edited September 14, 2021

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Megan Johnston West Jordan, UT

The thing that I like about Southwest Airlines is that you usually get to take a bag on board for free and they have awesome prices.

6 years ago

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Lil' Savage New Orleans, LA

I’ve flown from NOLA to New York and Southwest Airline took care of me. I will be a returning customer

6 years ago