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Southwest Airlines

Is This Your Business?
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6.2

Overall Score

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Carol russo Carlsbad, CA

Always fly Southwest, never have issues, flights are always on schedule and generally arrive ahead of schedule

11 years ago

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Peggy Cardwell Ridgedale, MO

Southwest experiences always top rate. Our family has been flying them for many years. No complaints! :)

11 years ago

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Kathy Walker Cumberland, RI

I have always had good service with Southwest. I wouldn't use anyone else unless Southwest did not fly there.

11 years ago

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Robert Bear Spokane, WA

If SW flies to where I am going there is no question of which airlines that I will be using. Best prices, best service!

11 years ago

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Lori McBride Fort Worth, TX

We loved our trip to Atlanta this past May traveling Southwest and will definitely be traveling again with them!

11 years ago

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Joe Smiga New Boston, NH

I always fly Southwest unless they do not go where I need to be. I have been flying them for decades.

11 years ago

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Tammy Indianapolis, IN

We always try to use Southwest when flying. They don't always fly to the airport we want to go to and that's when we do have to use another airline.

11 years ago

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Sharon New Baltimore, MI

I prefer to fly Southwest when ever possible!! Feel more comfortable and like the fact no charge foe luggage. So far I've not had any issues.

11 years ago

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Sharon Braymiller Payson, AZ

I try not to fly with anyone but Southwest. They are on time reasonable prices and employees are pleasant!

11 years ago

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May Eisenstadt Framingham, MA

I have flown with Southwest a million times (well, almost a million) and they were excellent every single time.

11 years ago

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Minnie Baker Albuquerque, NM

Love Southwest! I am going to Pittsburgh, PA next month to see my Son! so glad it it so Affordable! :)

11 years ago

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Patricia Waldo Kirkland, WA

I love south Western pleasant helpful, great deals. Only Airline I will Fly. Going back East Sept.3. excited to go

11 years ago

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Diana San Antonio, TX

Fly Southwest all the time, even back in the days of hot pants and go go boots!! Never had a bad flight!!

11 years ago

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Felicity Knoxville, TN

It was always good to fly South West, Till moved to Knoxville Tn. And they do not fly into here. Sure wish they did. They were awesome!

11 years ago

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James Sanders Ballwin, MO

SW had direct flights from St. Louis to Birmingham, AL that took about 1 hour. Now the flight makes a connection either in Chicago or Houston and takes over 6 hours. They also advertise cheap flights but never has a flight been less than $125 one way. I can drive from St. Louis to Birmingham in about 9 hours and it only cost about $60 in gas.

11 years ago

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Jan Seattle, WA

I have never had a bad experience with Southwest. My best recommendation: Fly Soyuthwest - Baggage is free!

11 years ago

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Carrol baker Warsaw, NY

all my flights have been good. Everyone is courteous and helpful . Loved the flight attendants especially the young man that rapped.

11 years ago

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James Sanders Ballwin, MO

It was great to have direct flights between St. Louis and Birmingham and it only taking 11/2 hours. Now it takes over 6 hours with stop overs in either Chicago and / or Houston. Those direct flight were always full. Southwest get the hint reinstitute the direct flights between St. Louis and Birmingham.

11 years ago

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Carol Franklin, WI

Not Good … they left us stranded in a 3rd world country, no internet, no cellular service … costing us an additional $1000.00 for 1 nite stay longer,not to mention dangerous territory : ( Completely shocked as Southwest was "always" our -go-to … note "was" !

11 years ago

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Brandon San Diego, CA

Cheap flights with great customer service and a variety of flights to select. The only down side is the leg room is very limited, so tall people be aware.

6 years ago

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Ellie American Fork, UT

The plane was safe, clean, and spacious. The flight attendants were beyond helpful and sincere, flying is an easy experience with southwest.

6 years ago

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Ali Clark-ElSayed Broomfield, CO

Southwest is a great airline. For what you pay you really cannot beat that. The flight attendants are always friendly and I always feel safe while traveling on this airline.

6 years ago

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Haley Nemmers Boulder, CO

I have never had a bad experience with southwest airlines. I love their seating arrangement and that fact that I can get 2 checked bags for free!

6 years ago

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Amalia AMLU5848 Boulder, CO

The staff is always helpful and the flights are comfortable. The complimentary food and drink are always a plus as well.

6 years ago

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Erin Glendening Pearl River, LA

I love flying with Southwest, because they make the overall experience very stress-free. And I think they have the best flight times.

6 years ago

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Brayden Ibert Covington, LA

Southwest always has the best promotions. Thwir website is up to date and the prices are fair. Their customer service is the best in the industry.

6 years ago

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Phabie Tallahassee, FL

The flight was comfortable! The pilot was welcoming and there was great service! I would recommend to friends and family.

6 years ago

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Azrienne Tallahassee, FL

southwest has great deals! amazing experience with them and the seats are so comfortable. highly recommend for a long distance flight

6 years ago

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Trey Farner Norcross, GA

Southwest Airlines always have the best customer service and comfortable seats. My flight from Mississippi to Atlanta was super easy and relaxing.

6 years ago

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Pekeiydra Williams Tallahassee, FL

It is a delight to fly with Southwest, I was scared because it was my first flight but the staff made me feel comfortable and the ride was smooth.

6 years ago

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Rocio Diaz Jacksonville, FL

They’re good if you’re looking for a quick cheap flight. Do not purchase for long trips. The staff can be very unprofessional and they sometimes don’t even give snacks on the plane.

6 years ago

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Fay Falatea Kaneohe, HI

Southwest Airlines gives you 2 checked luggage for free! We will fly SWA again. Flight attendants are friendly and helpful as well.

6 years ago

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Fife32 Managua, MN

I would say that Southwest Airlines is a quality airline company. They care a bout the customer and they have worthy priced flights.

6 years ago

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Cole Bailey Houston, TX

I have personally been flying Southwest for at least 5 years. The flight attendants are never a problem and they are always looking for ways to make your flight better.

6 years ago

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Melanie Johnston Las Vegas, NV

This airline allows bags and snacks with the price of ticket. They have great sense of humor. They also have good leg space.

6 years ago

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Clay Magee Dallas, TX

Southwest is my go to any time I have to fly. The wonderful flight attendants and the ability to select my own seat really makes a difference.

6 years ago

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B. Scott Midvale, UT

Southwest Airlines is always professional and at the same time relaxed. They work hard to keep flights coming and going on time.

6 years ago

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Brenda Thomas Sandy, UT

It was the best airline to travel with when you have a family. All of the workers were friendly and made the flight very enjoyable.

6 years ago

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Shalyn Bagley Cedar City, UT

I do a lot of business traveling and Southwest is my go to! They are always so accommodating and friendly. I love their rewards system as well.

6 years ago

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Hallieford West Valley City, UT

Southwest is an outstanding airline! Traveling can be stressful but Southwest always makes it easy. Great customer service!

6 years ago

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AveryRex , UT

My experience on Southwest is usually pretty good but highly stressful. The boarding process gives me a lot of anxiety, and usually takes a long time.

6 years ago

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Kun Hong Bae Poolesville, MD

Like the ease of boarding and disembarking the airliner. Great value considering airline food is awful to begin with so gladly give that up for a cheaper flight.

6 years ago

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Celeste Treanor Orem, UT

I have always really enjoyed traveling with Southwest. They always seem to be the most affordable and the easiest airline to travel with.

6 years ago

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Cim Carver Cheyenne, WY

Fares were fair, usually at the lower end for what we were looking for. Boarding process is always a bit crazy, but the employees are typically great!

6 years ago

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Joseph rex Nampa, ID

I like to fly Southwest, and I don’t mind the boarding process until it gets down to the last couple of seats. Then it’s annoying to have to force your way into some middle seat.

6 years ago

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Lori Fletcher Saratoga Springs, UT

Purchasing plane tickets was a breeze to do online. Having 2 bags allowed without extra fees keeps my business with you!

6 years ago

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Danielle Parry Wylie, TX

Loved flying with this airline. I felt right at home and they made the trip as comfortable as possible. FLight attendants are always so nice

6 years ago

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Roche American Fork, UT

Flying with Southwest is convenient and affordable. They have destinations to Hawaii and Puerto Rico, as well as throughout the U.S.

6 years ago

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SavorTheGlory Baytown, TX

We fly this airline all the time and have had only one problem that’s was resolved on the spot I would recommend this airline to anyone who is traveling.

6 years ago

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fernandopessoa Cheyenne, WY

Southwest is great. When we fly to oakland we try to always fly southwest. Free checked bags, and the flight is consistently on time and staff helpful and friendly.

6 years ago