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LuckyVitamin

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6.3

Overall Score

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RHWofPA Mohnton, PA

I had an idea of what I wanted to buy and just happened upon your site after visiting GNC. Seems like the prices are better with you. I was very happy to find you, and checkout was a breeze.

7 years ago

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Vicki L Garland Sapello, NM

Lucky has gotten better recently with faster shipping. The website has some issues that seem to slow it down and even stop all action at times. Generally the selection, prices and sales are great!

7 years ago

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Wendy McDonald Cincinnati, OH

Was able to buy products alot less in cost at Lucky Vitamin. Web site is user friendly and the order was shipped and received as promised. I will continue to use LuckyVitamin and recommend it highly

7 years ago

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Elizabeth A Witherspoon Salem, OR

I have not received my order yet. It was scheduled to arrive on the 15th but now the tracking shows its coming on the 19th. Don't know what the problem is , maybe weather in the midwest. I am satisfied with the price of the product however . Your price was better than the vendor I was using before.

7 years ago

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Lan Anh Cambridge, MA

When I was about to pay, the total payment included a 10% discount. However, when I checked my bank account, the discount was not included. I was a bit upset due to the lack of transparency. I still give LuckyVitamin a 4 star because I have wonderful experiences with the company before.

7 years ago

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Dave Collegeville, PA

The product name said 1,000 mg. The photo of the product bottle said 700 mg. Customer Service could not confirm what i was getting as he said the photo may not be representative of the actual product and that he would put a note in to management plus refund my purchase if necessary.

7 years ago

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edward nelson New Smyrna Beach, FL

it was a new find and garden of life was getting crazy, keep it simple and if possible keep giving the best prices, and i am not into the amazon experience so if you can stay on your own thanks

7 years ago

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flchic Sebastian, FL

Lucky Vitamins carries a wide variety of supplements and beauty products and food that I use. Their prices are very competitive. Shipping could be faster. And the site seems to be bogged down by ads or content. It moved very slowly. But otherwise, always happy with the service they provide.

7 years ago

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AJ Wheeling, IL

Ordering was easy peasy. The delivery was fast and accurate. The items are good quality. The pricing was less expensive than other companies. I would not hesitate to order again.

7 years ago

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Tabitha Goshen, IN

I love the large selection of healthy items Lucky Vitamin offers! Each product has great detailed descriptions for comparison shopping. I also love that reordering favorites is super easy!

7 years ago

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Rubén Lugo

Good experience. Easy to select the products from a variety brands with fabuolous prices. No problems to place the order. But at this time I have not received my order. I think is much time.

7 years ago

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Matthew Markwalder Clearwater, FL

Large selection of quality products at prices 20% less (or more) than my local health food store! Very glad I found you folks, have recommended you to several friends. Thanks much!

7 years ago

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Gary Seelye Bath, MI

We have always loved Nugo Bars and found them on LuckyVitamin. They are always in stock and we purchase 3 boxes to get the free shipping. They always arrive on time. You can't do better than that.

7 years ago

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Mary D Robinett Tulsa, OK

1. I received a coupon on 1/6/2019 offering me free shipping for 3 days only with any order over $35.00 and given the following code: FREESHIP35 When I tried to use the code on a $40.75 order, your system would not take the code. I called your customer support and was told you didn't have that code for 1/6/2019. I said, well I have an email here and the representative asked if I could forward the email to her, then she hung up. I called back to ask who to forward the email to and guess what???????? Customer Support was closed for the day. IMAGINE THAT!!!!!!! Convenient, HUH???? 2. I called back on 1/7/2019 and spoke with Cheyenne E in customer support. I sent her a copy of the email. Once she received it she asked If I had used any other promotions, I said No and I asked her to look at my cart that was still there from 1/6. Round and round we went until I said I wanted to speak with a manager. That I was GOING TO GET FREE SHIPPING whether I had to talk to a manager or the president of the company. She finally said she would email me a code for free shipping. I said no, just read me the code so I can get the order finished that I had already spent 25 minutes holding and talking to her and an equal amount on 1/6 with the lady who clearly didn't care whether I gave Lucky Vitamin any business or not. Management should really listen to my call on 1/6 and this one today on 1/7 and make up your own mind as to what's going on in your email marketing department and your customer support department. I placed this order, but there may not be any future orders considering what you are putting your customers through. Should you care enough to call, I will gladly give you more details.

7 years ago

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Michele Rockledge, FL

You have a lot of products and since this is my first order, I can't comment on the quality of any. Prices seem reasonable. The website seems to have some flaws. It is a little clumsy when doing comparison shopping. In particularly when trying to review the labels. The interaction from looking at an item and getting back to where you were is also a pain. Searches are rather vague. I get a lot of things I'm NOT looking for in them even when it's for a specific item so I have to dig for the ones I am interested in. Overall, not bad but could use some improvement.

7 years ago

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Labrielle Baylor Scooba, MS

Lucky Vitamin is an awesome place to order your healthy essentials. This company does a great job with their sales and offers. When I place an order, I know that it will be on time.

7 years ago

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Patricia Hope Gloversville, NY

It is easy and quick to place an order. Your products are excellent. I appreciate your overall costs for your products. They are not cheap, but reasonable and of good quality.

7 years ago

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Parkecar Austin, TX

LUcky vitamin has a wide variety of healthful items. Ordering is very easy, customer service is always excellent, free shipping is a plus, and delivery is a breeze and within a good timeframe.

7 years ago

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Kathie Belz Elma, NY

Everytime I order, I get everything I ordered and in a very timely manor. I love this company. Even one time I had a problem with a shipment, it spilled and they replaced all the product that was ruined. Thank you

7 years ago

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Slone Aiken, SC

I love Lucky Vitamin. I shop here all of the time. My only problem is that the Lucky Reward Points expire every 100 days, and you cannot use them until 45 days after a purchase, which gives the customer a very small window to use points before they expire.

7 years ago

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Maureen Colorado Springs, CO

This is my first order with Lucky. I was looking for Lily’s chocolate chips and found that they were far less than I could find them on Amazon. I will return for other items as needed.

7 years ago

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Ellie Camarillo, CA

Lucky Vitamin is easy to order and communicate with. I have had questions on my past purchase and they are quick to answer. Account isn't charged until product is on it's way. Lucky makes me feel Lucky with great prices!

7 years ago

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Daniela Wever Orting, WA

Like the pricing, but it's still hard to maneuver from one page to another or continuing to shop from the "view cart" screen. It also takes quite a bit of time to check items and move on. Slowly getting better, though, as the system would go blank in the past and not always be recoverable !

7 years ago

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JenniLee Camp Hill, PA

I would give 4.5 stars but that wasn't an option =-) I like your variety, but there are some products that I really like that I can't find on there. For example, Garden of Eaten products and some Gratify products. Otherwise, I am very satisfied.

7 years ago

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lori The Villages, FL

so far so good. No complaints. Lover the "no shopping in the stores, no gas" and can shop at home any time and delivered to me. " Customer service is excellent. Nice pople and knowledgeable.

7 years ago

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C. Lee

International shipping is fast and great. The Lucky Vitamin team package the items up wonderfully. Making it sure that all liquids will not escape. Good pricing for the items.

7 years ago

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Sanna Mabe Morristown, TN

The price of the products is unbeatable. Also returning customers get coupons and discounts. Just used my extra 15% off coupon. One time my package was lost in the mail and they sent me a new product immediately no additional charge. Excellent customer care!

7 years ago

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Diane Lilly

I always order from Lucky Vitamin as they have good prices and are very meticulous in packing and shipping the items to me. Thank you Lucky Vitamin many years of great service for me and my family.

7 years ago

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Regina G. Putnam Valley, NY

We've been long time, very happy customers of Lucky Vitamin for years now. they have the best prices on our favorite brands, a website that's easy to navigate and shipping is quick and economical.

7 years ago

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Betty Gaylord, MI

Their customer service is great. The site is very easy to navigate and has a great selection. I enjoy their discounts. I really appreciate their hemp products for dogs. The shipping is fast and low cost and sometimes Free!

7 years ago

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nita r. wadley Inverness, FL

usually i can navigate the order without any problem..but one time i changed my mind and could not correct the order...finally i canceled everything...otherwise i am satisfied with your company and love the products that i order from you

7 years ago

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Sandra Minneapolis, MN

They have some of the best prices out there and they have a wide variety of products. I love all the organic vitamins. Shipping is prompt and well packaged. Customer service is great.

8 years ago

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Mary P Buffalo, NY

This was my first purchase with Lucky Vitamin. Easy website to navigate ,reasonable prices and quick delivery of my purchases. Will be ordering from this company again in the near future.

8 years ago

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Ancient Herbs Jacksonville, FL

When my orders are placed they are sent out within the designated time. If I have an issue I contact the NUTS and it is handled immediately. My orders are always on time and I really appreciate that as a small business.

8 years ago

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Atoth Bremerton, WA

I have had trouble finding our favorite bar soap but was able to find it at Lucky Vitamin at less than half the price we paid at the store. I have been very satisfied with all of my orders.

8 years ago

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Karen Troglia

I've been very happy with all of my orders with Lucky Vitamin so far. There is a nice range of choices and my orders always come quickly. Customer service has been very good.

8 years ago

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Alex Ashland, OR

Just placed my order, didn't receive a confirmation email right away which always makes me nervous. However i trust it will come sooner or later. The website was set up well and check out was easy, the prices were also very good. Its been incredibly hard to find a vitamin dealer that i can trust and that has good prices, so i'm holding my breath hoping this shipment arrives on time and with everything in it.

8 years ago

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Jackie Essex Fells, NJ

Whey protein was not working with my skin, so I decided to try organic, plant based protein. There was a great selection here, and I absolutely loved the protein I ordered. I haven't even finished my first protein tub yet, and I just placed my second order! I definitely recommend.

8 years ago

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claudia halaby Manhasset, NY

Extremely slow website - difficult to place an order online. When you place an order it prompts you to "auto ship" order, and if you are not careful you end up with a tea box every month that cost $4 and pay $6 for shipping. It happened also a few times, when I received an order, one of the items was missing. The customer service was very nice, and the missing item was shipped later.

8 years ago

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Bob Calvert Colorado Springs, CO

Lucky Vitamins that I have purchased have All been great products. Also I am able to find more sugar free food items at Lucky Vitamin than any other site. With Stage4Cancer this is very important. Thank You Bob Calvert

8 years ago

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Kathy Albrecht Goliad, TX

Great prices and products, with extra savings on special promotions! Easy to find just what you need with fast delivery. Your health is worth looking into the items Lucky Vitamin offers.

8 years ago

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P Talbert Bennett, CO

We have used Lucky Vitamin for our supplements for several years now and have been very happy with the pricing and prompt delivery service. I would recommend giving them a try.

8 years ago

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Loubna Knanbi Jacksonville, FL

I love shopping at Lucky Vitamin. My shipment always comes early, and my items are always packed nicely and carefully. Also the prices are unbeatable. I a, and will continue to be a loyal costumer of Lucky Vitamin for life.

8 years ago

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Diana L Hoover Dixon, IL

You need to fix the fact that you can't change an address for a credit card, or put a sentence on that page of your web site that says something like: "Old addresses cannot be changed on credit cards; please re-enter your card with your new address and delete the old one." Otherwise, I love the product that I ordered (Garden of Life Chocolate Fudge Protein Weight Loss Bars).

8 years ago

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Nancy Musgrave Tucson, AZ

Website needs to be fixed!!!! I was unable to update my billing address (but was able to update my shipping address). Tried 5 times. Sent an email yesterday for help and am still waiting for a reply. The online chat didn't work either. Finally called and after waiting 14 minutes on hold, got a woman who helped me. You should thank me for persisting rather than going to a competitor to order my vitamins!

8 years ago

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Leah Charlotte, TN

I was very pleased with the website, website layout, and the products offered. I have been searching for a specific item for a while and was SO happy to find it on the Lucky Vitamin website. THANK YOU!!!

8 years ago

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William Paczkowski Tuckerton, NJ

Have ordered in the past for all our protein powders. This order we noticed a sharp increase in price. We suggest you hold or lower your prices in you still want our business. Free shipping is great but it seems everyone is offering it now. Please get back to me and let me know how you feel.

8 years ago

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Sherry Echeman Bradenton, FL

Love Lucky Vitamin for quality products, often with better prices than retail. Always quick shipping, if in stock. Would like a better break in shipping, if just a few items needed! Only complaint!

8 years ago Edited January 26, 2022

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Fritz Walter

Easy to navigate, to find and purchase. Prices are competitive. Unfortunately you do not have all the products my wife and I need. I have to find it at another online retailer.

8 years ago

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Rose Flanders Brunswick, GA

I was trying to place this order on Amazon & it was a disaster. So glad I came back to you. It took me 4 minutes instead of 45. And I can see what I am ordering. Very pleasant experience.

8 years ago