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LuckyVitamin

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6.3

Overall Score

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Bizzle 99 Camden, CMD

I once had an issue and too resolve it I went to the live chat. The customer service was amazing and they dealt with the situation great. I felt comfortable and respected. Amazing customer service.

5 years ago

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Alexis Preciado East Wenatchee, WA

I appreciate the fact that the site is filled with an immense amount of vitamin and supplement options from various brands. The site is also easy to navigate and the payment process is efficient.

5 years ago

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Erin GoBragh Barrie, ON

This is my go-to site because I get deals on items I otherwise would be paying a lot more for. I have health conditions so it is pretty much amazing that I have a company, such as yours that helps me save money.

5 years ago

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B Webb TX

It had fairly decent products. I like the fact that all the ones I needed had free shipping at $25 instead of $50 like other sites. Some products that I needed were still cheaper on Amazon, but overall I could find the majority of what I needed today here at good prices.

5 years ago

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Kevin Sommers Strasburg, VA

I don't buy a lot of things thru lucky vitamin but I do really like the sufficience C it is superior in the fact that it contains no added sugar and is added to water which makes you drink when you are sick and need the fluid

5 years ago

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Norma Valverde ,

I liked that the company was from the USA. Also, they had a variety of papaya extract vitamins on hand and was so happy for that because my last order I placed it at Amazon & it was made in India.

5 years ago

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Patricia Cesare West New York, NJ

Family owned business and from my old neighborhood in Eagleville PA. Variety of items to choose Points and Discounts Easy Shipping Dislike trying to get a consultant on website for 30 minutes :( never did connect

5 years ago

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T-Money Santa Cruz, CA

It's almost always 100% positive. Easy to navigate, I love that you save my purchases for quick reorder, etc. I had trouble returning an item once, but that's my only complaint!

5 years ago

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Catherine Constantine Somerville, MA

Great service and always great prices, despite my being in Canada. Your prices are better than any I have found here at home, and also, you carry products that I am unable to obtain in my country ☺

5 years ago

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Deidre Byers Tucson, AZ

Good. I would like to see the last 4 numbers of my credit card, And expiration date removed from any transactions ie. All orders. I don’t think this is safe for me and all customers. Name, address, and order number should suffice. Thank you

5 years ago

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HighlyCritical Newton Center, MA

FRUSTRATING. Why have to play games with orders and pricing?! For example, placed a $237 order but because only 2 of items was in stock, forced to buy even more products so wouldn't be charged a shipping fee -- wholly unfair, since order WAS over minimum amount for free shipping & PAY for an annual membership, too!

6 years ago

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Kristin Prendergast Collierville, TN

My order shipped quickly and without errors. I also received amazing prices on everything I ordered, especially in comparison to other online ordering platforms. Will continue to shop here

6 years ago

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jo Littlestown, PA

I have been ordering for about six months now and have been so pleased with the speed and handling of the product from LuckyVitamin that I subscribed for auto ship. I highly recommend them!

6 years ago

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Annalisa Jose Danville, CA

I am happy with the selection of items that are available. I often see a product I like at Whole Foods and will order directly from Lucky Vitamin because the prices are consumer friendly!

6 years ago

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Shelbi Westerhouse Mission Viejo, CA

Easy purchase experience. The only issue I had was that my tracking wasn’t registering in the system. So I thought my package was lost for a few days. It showed up, thankfully!

6 years ago

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Tegan Harpainter Cottonwood, CA

I love the name. I also love the fact that you offer a great selection of vitamins and other products for reasonable prices. I just ordered some water bottles from you, and I'm waiting to see how I like them when they arrive.

6 years ago

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Jana Elk City, OK

I absolutely love lucky vitamin! I buy all my supplements here! Great selection, great quality, great experience every time! And by far the best prices I have found Anywhere!!!

6 years ago

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Sonya Stephens Berkley, MI

Today was my first time purchasing anything from Lucky Vitamin. I have to say you have a great selection of products at a great price. I'm glad I found this site to help me take care of my healthy lifestyle needs.

6 years ago

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Cozette Jeanneret-Davis Orlando, FL

my order had everything i ordered but it took 10 days for delivery, I looked at the chart of how long delivery is supposed to take and it says 3-5 days . i know covid-19 has effected a lot of things but this is the longest delivery has taken.

6 years ago

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John Agosta Whitestone, NY

They had what I was looking for, but the "extra 10% off with your first Subscribe with Autoship order" never automatically applied to my order like it said it would... This was my first order ever on the site. The item I bought, could benefit from an subscribe and autoship but it was annoying that the 10% didn't automatically apply like it should have. Now, I'll have to contact customer service to fix the issue.

6 years ago

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Julia Garrett Houston, TX

I’ve been ordering from this site for a few years and the products have always been delivered on time and of the best quality . I’ve recommended them to my friends and family.

6 years ago

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vane j Houston, TX

Fun products, limited availability of useful things. Lots of products seem like scams with limited actual science behind them. Also frequent price changes. There's no way I'm going to pay $17 for something I bought for $14 two months ago. Also they offer you a 30-day trial of LV+ which includes a discount but don't send a reminder of when it will be charged. Predatory tactic to use on dummies like me.

6 years ago

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Dan Gagliardi Ottawa, ON

Living in Canada, it can be challenging to order from the US. I was surprised how easy the ordering process was at luckyvitamins.com. I just ordered and I'll add another review once I receive my items but so far so good.

6 years ago

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Cindi Honey Kathleen, GA

My experiences with Lucky Vitamin have always been positive. I like that you can find products that are otherwise challenging to find and are much more reasonably priced too. Shipping has been quick and easy

6 years ago

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Susan Ehrenfeld El Cajon, CA

Vitamins arrived in a timely matter. Also, the brand of vitamins I ordered I had a hard time finding in stores, so I was happy to find them on your website, and all went smoothly.

6 years ago

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Debbie Duckworth Alexandria, VA

Great. next time I will order 4 items rather than 2 because the box they came in was rather large and had a LOT of packaging materials. Now that I know, I will order enough for that size box. Thanks.

6 years ago

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Yivv Tunkhannock, PA

Great prices and selection of things I needed. But quantity of items in my cart would randomly increase on their own or autoship would be selected on its own. I had to inspect the items in my cart very carefully through the whole checkout process to make sure I was getting only what I wanted.

6 years ago

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Bill Frankenfield Lawrenceville, GA

Experience was Good Considering With The Virus Going On And You Were Shorthanded Getting It Out Faster. It Was Good. The Only thing I Am Sad About Is You Stopped Having The PURE & BASIC Deoderant Soap. The Small Round Bar Soap. I Use It All The Time And When I Went To Order It It Wasn't Listed. PLEASE GET IT BACK IN OK !!!

6 years ago

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Blanche Jamail Austin, TX

I was able to search for vitamins that fit my vegan diet with ease with the side bar selection. I was glad some items I bought in bulk I was able to get a discount on even though I don't have a membership

6 years ago

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Patricia Springfield Gardens, NY

Excellent customer service. Communication and text a #10 out of 10 Product info and details available. Hard to find and quality products a rare online with being most out of stock with other companies. Thanks

6 years ago

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Dee Ann Bellmore, NY

I just ordered for the first time and it was quick and easy. My item is backordered but I am hopeful it is just a shipping issue and not truly backorder. I will update when I receive item.

6 years ago

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Jean Correa Philadelphia, PA

One of the best companies for Raw Honey!! My friends goes crazy her package arrives and that makes me just as happy! She was so impressed with how much care went into the packaging as to protect containers.

6 years ago

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Denise Castillon Millbrae, CA

I like the great discounts on excellent brands & the good variety of products available. Sometimes shipping takes longer than anticipated. I've been a customer for years & very happy!

6 years ago

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Ricardo Casimiro Lisbon, 11

No great, I've tried to contact the costumer service whitin 48hr of having my order placed as I would like to add more items to my order and although the website said my order was "open" the costumer service agent said they couldn't cancel it as the system had locked it already, I found it very annoying as I had to order some other items separately and pay extra for delivery.

6 years ago

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Paula Moore Corona del Mar, CA

I've order a few times from LuckyVitamin and have always had a great experience. I think prices are reasonable and shipping is pretty fast. I will continue to shop at LuckyVitmain.

6 years ago

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K Archer Marietta, OH

Outside of a backorder wait for my one product I still haven't gotten, my other order arrived promptly. I realize there is a lot going on right now, so I don't have any complaints. I'm glad I can order whatever I need

6 years ago

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Samantha Costley North Charleston, SC

I love the products and customer service at Lucky Vitamin! I love that I can have my vitamins auto shipped straight to my door when I need them! I do wish that Lucky Vitamin would ship in smaller boxes. We received a small shipment in a very large box just yesterday and felt that the packaging was super wasteful. That is our only complaint!

6 years ago

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Richard Montemurro Port Saint Lucie, FL

Seems as though too much info comes on screen when comparing prices. Sometimes seemingly contradictory. Example: the "65% off" immune builders was only for a bundle purchase, not individual items. While not "false" advertising, close to deceptive advertising.

6 years ago

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Leslie Doughty Charlottesville, VA

Joseph is an asset to your company. He stays in contact with me, answers specific product questions and often helps me find items when needed. Overall, excellent service overall.

6 years ago

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Amie Hammer St Louis, MO

The prices were great. I was looking for Honey Gardens Elderberry syrup specifically and then was surprised to see my favorite chapstick brand and MadeGood products that my kids love.

6 years ago

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Joan Cutlip Madison Heights, MI

My friend Jeanne turned me on to Lucky Vitamin. I've found a lot of products I love and love to share with family and friends. The grocery store sees a lot less of my money since I've been shopping with Lucky.

6 years ago

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Deborah Croft South Portland, ME

The service was great. I purchased a salt lamp. I was surprised that it did not come with a light bulb and nowhere on or in the box did it state light bulb not included or tell you what kind of light bulb to purchase. So I emailed and got a prompt reply and then had to search several stores in my area for the right bulb. I could have ordered from you but then it would have been another week plus more shipping charges and I am the type of person that when I purchase an item I want to use it right away.

6 years ago

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Kathryn

I have been ordering from Lucky Vitamin for years and have never been disappointed! I love the prices, customer service, packaging and delivery! Thank you Lucky Vitamin for being so awesome!

6 years ago

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Mazdak Sarehkhani Tarzana, CA

Received in timely manner and I love the service and return instructions. Not that I do return anything, but compared to other companies, they even include return label would you want to return something. Great service!

6 years ago

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Carah Paige Takahashi

My overall experience with LuckyVitamin was a 10 out of 10 however i dont believe i ever got a conformation email about my order being finalized or any shipping info, but I wasnt in any rush so it was no big deal.

6 years ago

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Patricia Blaskowski Waterford, WI

I am still waiting for part of my order after that part of the order was damaged in transit.,I did not like trying to get customer service and especially having to communicate by typing my problem instead of being able to talk to someone. The first part of my order I was happy with.

6 years ago

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Connie Conestoga, PA

I love Lucky Vitamin! Great selection and prices. Delivery is fast. I once had an item damaged during delivery and customer service was great! They shipped me a replacement right away.

6 years ago

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Angie

I dislike the new program with paying money to get an extra discount. Lucky vitamin used to have amazing prices and now everything is more expensive. Sometimes the website gets really slow and keeps loading. The slow navigation caused me to spend less than I normally would. It made it frustrating to search for products. I also wasn’t able to add something to my cart because it wouldn’t stop to processing I like the selection and large variety of products lucky vitamin has to offer! 😊 Many sites don’t have such an extensive selection

6 years ago

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Georgi Matakov

I wonder what to write. I've been getting recommendations for out of stock products for a while. I did not receive the price match of the products, I did not receive a birthday gift. It must be different on a larger scale, or at least I want to believe it.

6 years ago

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Greg Spyker Tucson, AZ

Nice selection of products, competitive pricing, shipping is by FedEx. Flow of screens on website can be choppy but everything loads eventually. Auto-Ship for monthly products works well.

6 years ago