Name: LuckyVitamin
Rating: 4.6

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Amelie Appetiti

I would like you find a way to reduce the taxes and fee for European people. I really love your company but it is so expensive for European people so that I can't really order all what I would like...

6 years ago

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TROY SIMS Bowie, MD

They always have a great selection at reasonable prices. I have been ordering from them for like 10 years and continue to appreciate their quick delivery, selection, prices, and packaging. RECOMMENDED

6 years ago

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Jane Stillman Valley, IL

Lucky Vitamin service was easy and timely. Only issue was that over half of my order was backordered for a more than a month before I received it,,,, the good news was that LuckyVitamin did not charge for the back ordered portion until the back ordered portion was shipped to me.

6 years ago

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VJO Saint George, UT

Product ordered is less expensive than ordering directly from manufacturer. Shipping time arrived 5 days earlier than time promised. All in all, quality of service exceeds average of other companies with online sales.

6 years ago

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Dawn Butternut, WI

Lucky vitamin is great, because you all have everything I need right here. Don’t have to keep searching. Everything is right here. Love that! It was very easy. See you again soon!!

6 years ago

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Catherine Avon Lake, OH

I was very pleased with your service and promptness with keeping me updated as to my order when it was back ordered. I am not in need of anything more at this time, but definitely will check in with you if I do. Thank you.

6 years ago

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Michelle Danville, IL

The products we purchase are a great price. Cheaper than what we normally pay at our local store. We can find the same brands, too. I appreciate how easy it is to order and save money.

7 years ago

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Donna, Schenectady, NY Schenectady, NY

prompt service, good pricing. one product on backorder, but notified quickly. love that it is a family owned company. love the back story. American company. that all means something to me.

7 years ago

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Beverly J Wheeler Winterset, IA

I have ordered from Lucky Vitamin for several years. I like Lucky Vitamin because they offer products that are Organic, Vegan, Gluten Free & NGMO! My biggest complaint is when they discontinue products that I like & use, and/or are back-ordered. Most of my orders have arrived quickly & in good shape.

7 years ago

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alan k. New York, NY

I love LuckyVitamin.com, however, the ONLY problem I have, is that sometimes the item I order (every month), is on backorder. This means, that I have to make sure to re-order EARLY, so as to ensure that I get it on time.

7 years ago

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Janeylu Emmet, AR

Delivery was slow. I ordered on 8/16, & didn't receive my order until 8/28. I regretted ordering the Lily's chocolate chips, they were completely melted together. This was a first for me, I'm usually very happy with your products and your service.

7 years ago

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Ray Fayetteville, NC

Good product selection. I like that it’s tax free. Sales could be more often. I worked in this industry for 40 years and know that mark ups and and additional manufacturers promos.

7 years ago

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Martha J. Lamey Ocean Springs, MS

I love the variety of brands and the prices are very good . Have never had problem with any item I have ordered . The shipping is very fast and love the deals I can get on the Items that I purchase.

7 years ago

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Brad Alpharetta, GA

I’ve been looking fir Kiss My Face body lotion everywhere! You guys are the only ones who carry it. Thank you! I have so many allergies. This is the only lotion that works for me.

7 years ago

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Lily Elk Grove, CA

Company is only good when there isn't a glitch in the order. Once there is a glitch, it is painfully difficult to get efficient customer service to resolve an issue. I had ordered 12 kitty litter treatment and immediately 3 was backordered. The original shipment of 9 was damaged in-transit and FedEx shipped that back to Lucky Vitamin. The 3 backordered ones arrived. After calling for a replacement on the original 9, only 3 was shipped. After the 4th call I was told that the remaining 6 was backordered. First they said estimated delivery on 7/28 and on the 4th call (made today on 8/2) I was told it would be 2 weeks. After calling the manufacturer directly (Ecos who makes the Earth Friendly Products Kitty Litter treament) they said they no longer manufacture it. On the 5th call to Lucky Vitamin I asked for a refund of the remaining 6. He told me it would be a refund of $49.30. Well, Paypal automatically sent an email stating a refund of $24.65 arrived from Lucky Vitamin. That was only half the refund. called a 6th time and the female representative re-confirmed a refund of $49.30 and said to wait 3 business days to call back again. Now, why would Paypal show $24.65 if Lucky Vitamin keeps saying it's $49.30? That means I will be calling a 7th time to get this all straightened out. It's almost as though Lucky Vitamin deliberately wear you down so you stop calling. Beware their customer service is not set up to help you resolve an issue in a quick and efficient manner. That is where they lose customers. Updated 8/5/19 - Lucky Vitamin actually credited a separate credit card for the other half of the $49.30 which caused my confusion. The customer support person did not mention that other than a total of $49.30 would be refunded. As a result I've changed the overall rating from 1 star to 2 stars. They did honor my refund, but their customer service needs improvements in their inventory updating, especially when what is shown onine for purchase. If they don't know when an item will be back for sale their website should indicate that and not lead buyers to think it's backordered and will be shipped in a few days when the product is no longer made by the manufacturer.

7 years ago

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Alexandra Missouri City, TX

Using LuckyVitamin allowed for an easier way to determine what I need to be healthy. An an incoming college student, I am trying to pay more attention to my health overall. Finding LuckyVitamin was a blessing.

7 years ago

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Daniel Vogt Franklin, WI

My larger order was fine, however when you ship Almased make sure it is in a complete unit box versus a complete unit box and two individual containers. The two extra containers were smashed in a little and open but I was able to deal with it on my end just for future reference. Thanks for asking.

7 years ago

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Carl Tallmadge, OH

Lucky Vitamins delivers. I can find all the same products that are carried in our local health food stores, at much better prices, in stock, and delivered to my door promptly.

7 years ago

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Janet Magargee Port Orange, FL

Lucky Vitamin has good prices and has made access to the products easy. My Natural Health Practiciner confirms the Protein Powder I have regularly shipped is good for my body. Selection and good service keep me coming back.

7 years ago

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Georgia Nashwauk, MN

I'm quite satisfied and will be ordering more and different products. Thank you for asking me for my opinion that goes a long way on making up my mind to keep using a company. Georgia Bentley Nashwauk,Mn

7 years ago

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Britty Wit Scott, AR

I had a great first experience with LuckyVitamin. My order arrived quickly and well packaged also. The best thing is, the products are made with safe ingredients, that I can use for my whole family!

7 years ago

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Dana Soquel, CA

The quality and prices are fantastic! I would recommend this site to anyone. Many brands to chose from and I love the free shipping and auto shipping--not having to remember to reorder is great. You really can't beat their prices.

7 years ago

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Rachel18 Kingston, PA

Lucky Vitamin is a great source for health products. They stock great products, offer free shipping and their web site is easy to navigate. I appreciate the 'quick reorder' option - it makes online shopping even faster

7 years ago

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Lindsey Centerburg, OH

I started ordering my Desert Essence shampoo and conditioner here after my local store closed shop a few years ago. The prices were much lower than even the store, and the quality is great.

7 years ago

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Candace Apex, NC

Lucky Vitamin did a fabulous job packing my order so that everything was delivered to me in pristine condition! My large order was correct and the products are amazing! Thank you!

7 years ago

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Emmi Fredericksburg, VA

I really enjoy shopping with Lucky Vitamin! Selection is clear and straightforward. Applying coupon codes is simple and checkout is fast and easy. Thank you so much for being so terrific!!

7 years ago

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DianeG Arlington, TX

They have high quality products at very low prices. Shopped with LuckyVitamin for years and excited to continue shopping with them. Delivery is always on time and all the items are always there in one piece.

7 years ago

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Alice P Wichita, KS

Lucky Vitamin carries some of the supplements I use at the best price and I have never had an out of stock issue. Now I will be having them direct ordered and shipped twice a month. Thanks Lucky Vitamin. Alice P

7 years ago

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EARL Saint Augustine, FL

I got exactly what I ordered and was very pleased with the quick response to my order. Although the syrup was in glass bottles you did a great job packing it and nothing got broken. Good job. Thanks

7 years ago

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Joey Elgin, IL

Easy to search items. Fast loading. User friendly site. Great selections & prices! I also love the points you get & the free gift with each purchase! My favorite store fur everything!

7 years ago

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Craig B

90% of the time Lucky Vitamin has the best price. Always some kind of coupon as well. I always check Luckyvitamin when buying supplements. Much cheaper than Amazon. Delivery is quick as well.

7 years ago

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Deidre M Haines

Lucky vitamin has been one of the best online vitamin stores I've used. They have all type of products from vitamins, foods, beauty products, animal products and anything else health related.

7 years ago

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Dave Kisor Pahoa, HI

I can't say it was an orgasmic experience. I found what I was looking for, I ordered it and it arrived. The shipping was reasonable, and when you live in Hawai'i, that is a real plus! What more do you want?

7 years ago

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Vikki Rozier Naples, FL

The 1st time I placed an order from Lucky the order was received in a timely fashion. The 2nd order was back ordered and there was no follow up information. I was unable to get any info online. When I called customer service on 2 separate occasions I was given expected delivery dates. Neither 1 was accurate. I finally received my order after over 1 month.

7 years ago

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Susan Brown

Four stars because shipping has been terrible the last 2 times I've ordered (in 2018), with a very long wait and damaged items. I decided to try Lucky again because I do like the selection, rewards program, information, and prices.

7 years ago

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Kathy Schmitt Elkridge, MD

I am generally pleased with the selection and prices of items at Lucky Vitamins. I purchase four products from four different companies, and it is very convenient to get them all in one place, at good prices, and have them shipped to my door.

7 years ago

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Rob Prescott, AZ

A gym acquaintance told me about Lucky Vitamins. Placing my first order was fast and simple. Delivery was prompt. Good service and quality supplements are what I want and Lucky Vitamins seems to be the answer. Thank you.

7 years ago

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Rebecca Denny Georgetown, KY

I've been ordering from Lucky Vitamin for several years. Always quick shipping and always a great selection of top quality organic products. Thanks for keeping our family healthy!!

7 years ago

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Jen A West Palm Beach, FL

so far so good. ordering seems easy and user friendly.. my first shipment was a tad longer than i expected. I do use the coupon codes so recommend you continue to incent return orderers with your mail promo codes as well as instant on line promo codes.

7 years ago

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MamaToEleven Mount Clare, WV

I like to order from Lucky Vitamin for a few of my basic natural living items. I loved to see some more items like Protein Plus peanut flour, a wider variety of sprouted flours, and Trim Healthy Mama products. Overall, I really like the site and it's easy to use.

7 years ago

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Rebecca I Spiezer South Beloit, IL

Easy ordering. I ordered a ketokrate and qas given a sample of smart cakes and nugo bars. How great that I was able to find them both at one site. Easy ordering and plenty of size options.

7 years ago

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Denise A Malayeri Bloomington, IN

The web site was easy to use, the pricing was the best on the Internet, the vitamins arrived very promptly and they included a $10 coupon for future products in the packaging. Can't get any better than that!

7 years ago

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Rick Grand Blanc, MI

There have never been any issues or concerns when ordering from Lucky Vitamin. The product quality is top notch and everything usually arrives within the predicted time frame.

7 years ago

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Colleen Newport Beach, CA

Lucky Vitamin has everything that you need! Love that the site is easy to navigate through and love the sales, discounts and coupon codes! Keep doing what you're doing!! PS Delivery is always on time!

7 years ago

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Phaet Farmingville, NY

Placed my order tonight. It was easy and I even received a discount code for my first purchase. With an order over $50 shipping was even free. Thrilled to find the Just for All product line as well a good vegan chocolate selection to start preparing for Easter. :D

7 years ago

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Brenda Benitez

My experience with Lucky Vitamin has been excellent. I received exactly what I ordered. Prices are reasonably for its quality. Delivery was really fast. And all the products are of excellent quality.

7 years ago

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NatureGirl Waterman, IL

Placed an order 2/7/19. received shipping confirmation 2/8/19 that the order has shipped. Haven't received the order yet on 2/21 so i checked the tracking info & shows scheduled for delivery 2/23/19. That's rather slow shipping.

7 years ago

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acoolbee

Website is so slow to load. Frustrating as your trying to scroll through to search items. You need a filter that includes a vegan option. Right now your vegan search brings up vegetarian Quick re order option is nice. Would be great to see a auto shipment option. Delivery has always taken more time than disclosed and as per tracking it has not been a customs hold up. Detailed Tracking often lost once it hits Canadian soil. Items are well packed.

7 years ago

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Cathy Valley Falls, NY

The site it very hard to navigate. I have been looking for the Radius toothbrushes on your site and was excited to find them. Initially when I saw them, it said buy one get one free, so I ordered 2 and took auto refill. At the payment screen, I was charged for 4. On top of that, it took forever to ship yet, the money was taken out upon ordering. However, I love these brushes and you have the best prices.

7 years ago

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Laurie Burkett Springdale, AR

I have watched (and ordered) as Lucky has worked through some issues on the website itself and with the account management on the website. I appreciate all the generous natured employees whom Lucky employs. If you could change the irritating loop while on hold I would be even happier. Listen to it yourselves ;)

7 years ago