Zenernet: Read 1,814 User Reviews From Real Homeowners

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Verified Customer

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Keith Rocklin, CA

You were very helpful and and I appreciate that type of thing. I picked Zenernet after comparing different options, and I liked their company the best.

6 years ago

Reply from Zenernet

Thank you for your review, Keith! We're happy Zenernet stood out to you - we promise you won't be disappointed with your decision.

Aug. 7th, 2020

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Verified Customer

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James Jefferson City, MO

Installation went very well. Customer support was very intersted in making sure my needs were addressed and my questions were answered.

6 years ago

Reply from Zenernet

Great to hear James - thanks for going solar with us!

May. 4th, 2020

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Verified Customer

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Rebecca Brown

Excellent customer service, quick response time with calls and emails. Their presentation was honest and my questions were answered happily.

6 years ago

Reply from Zenernet

Awesome Rebecca - thanks for working with us!

Nov. 13th, 2019

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Verified Customer

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Rebekha Neu

Excellent customer service time I courteous and scholars camera rapid turnaround time. Have already recommended this company.

6 years ago

Reply from Zenernet

Great to hear Rebekha - thanks for your business and review!

Nov. 14th, 2019

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Verified Customer

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Kerry sharif

Honest and personal sales person , good equipment however the price is on the high side, I will consider installing the system with you if your price goes down.

6 years ago

Reply from Zenernet

Hi Kerry - glad to hear you've had a positive experience during our consultation process. Our pricing reflects the quality of our equipment, warranties, and installation process. I'll have your consultant reach out to discuss your pricing options in further detail.

Nov. 4th, 2019

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Verified Customer

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Lisa Scarborough Kansas City, MO

I was very knowledgeable about solor panels. We felt that we would receive better customer service since that are a local Company.

6 years ago

Reply from Zenernet

Hi Lisa - we love working in Kansas City! Glad we were able to help you go solar.

Oct. 29th, 2019

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Verified Customer

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Mark Lenexa, KS

Their focus is always on delivering for their customers. They are always transparent through the process and offer a great product.

6 years ago

Reply from Zenernet

That's definitely our top focus Mark - glad you enjoyed your experience with us!

Oct. 29th, 2019

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Verified Customer

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Alex Munyard Kansas City, MO

They were better than many competitors in managing expectations, but they were still way too ambitious. I am very frustrated that my install has still not happened.

6 years ago

Reply from Zenernet

Hi Alex - we understand your frustration. Since your installation is complete, we're currently waiting on permission to power on from KCP&L, which is not a process we have direct control over. We're doing our best to obtain permission to operate quickly. We appreciate your feedback and patience!

Oct. 29th, 2019

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Verified Customer

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Estevan

Everything that was brought to my attention was explained and any questions that I had, they answered it right away, on the spot.

7 years ago

Reply from Zenernet

Good to hear Estevan - thanks for your review!

Oct. 23rd, 2019

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Verified Customer

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Beth

Just about any time there's a question, it gets satisfactorily answered. If they don't have the answer, they get back to you with something.

7 years ago

Reply from Zenernet

Hi Beth - great to hear! We want to be sure to get you complete and accurate info every time.

Oct. 23rd, 2019

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Verified Customer

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David Kansas City, MO

The installation was easy. The technicians were professional and they worked and were clean and efficient. That's all you can ask for.

7 years ago

Reply from Zenernet

Thanks for your review, David - it's good to hear our team made the installation easy on you!

Jul. 22nd, 2020

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Verified Customer

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Bren Sheriff

At this time I am still waiting for the installation of panels on my home. I would like to think that the delay in installation is attributable to the rainy weather, but this has not been confirmed by Zenernet.

7 years ago

Reply from Zenernet

Thank you for the review Bren and thank you for hanging in there with both the weather and the engineering phase of your project. Please let us know if you have any questions or need anything as we move forward. We're here to help in any way!

Jun. 11th, 2019

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Verified Customer

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Lucas Independence, MO

It looks great and was installed rather smoothly. Zenernet has been there every step of the way and provided a lot of information as they go.

7 years ago

Reply from Zenernet

Thank you Lucas for the wonderful feedback! We're so excited to see your system get installed and go live!!

Jun. 7th, 2019

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Verified Customer

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Pamela Oakland, CA

We're about halfway through the solar process. Zenernet is really hearing what I say and taking things as slowly or quickly as I want to go

7 years ago

Reply from Zenernet

Hi Pamela, thank you for the great feedback! Let us know how we can continue to support you during your solar installation - we're here to help!

Jun. 7th, 2019

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Verified Customer

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Mike Peraza

Easy process and great communication. Everything was done in a timely manner as agreed from the beginning. Im extremely satisfied.

7 years ago

Reply from Zenernet

Thank you for the review Mike!

Feb. 12th, 2019

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Verified Customer

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Monica Lake Elsinore, CA

It's not saving any money, it's very little. I've had problems with customer service trying to read and understand the graphs they sent. I was told we wouldn't have to pay anything for our bill, but we are paying a ton, so I was kind of disappointed.

7 years ago

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lynn buffington Alturas, CA

Scott M was quick to contact me. We discussed the difference between generators and solar. It was decided that what I was really looking for was just back-up in case of black outs. I appreciated his honesty and would recommend him to any one. He help but did not force selling me something that I did not need.

4 years ago

Reply from Zenernet

We're glad Scott was able to help you make a good decision based on your needs, and we appreciate you taking time to leave us a review.

Apr. 11th, 2022

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I. Forster Ladera Ranch, CA

The solar system pricing was very competitive. Maverick H was informative, prompt, and courteous throughout our search for a suitable solar system (he sized it appropriately, unlike another potential supplier who constantly oversized the system and ended up with the most expensive bid- and lost for that reason). The company we went with just had better technology and had been in business quite a bit longer.

4 years ago

Reply from Zenernet

Thanks for your consideration and for taking the time to leave your review.

Apr. 6th, 2022

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Garrett Kitahata San Francisco, CA

Phenomenal customer service. Michael, the solar sales consultant that came to us, was convincing yet rational and not pushy. Although the house I’m working with didn’t finally go with this company, on a pure experiential basis I was thoroughly impressed with the professionalism and genuine care and time from every process. Bravo Zenernet!

4 years ago

Reply from Zenernet

Thanks Garrett, we really appreciate you taking time to leave us feedback even though you ultimately didn't go with us.

Apr. 1st, 2022

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Michael Harris Chula Vista, CA

My experience with Zenernet was a good one I received timely phone calls or emails responding to any questions I had about the process and estimates on my specific home proposal. Even though I ultimately went with another provider due to an issue with an installed thermal system needing removal I would recommend them to others with a simpler install.

4 years ago

Reply from Zenernet

Thanks Michael, we appreciate the feedback.

Mar. 30th, 2022

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Dave P Castle Rock, CO

Knowing of their craft. Highly professional. No pressure approach to guiding consumers to a sound conclusion. Full spectrum of industry-leading hardware and software for customized home solar solution with competitive pricing.

4 years ago

Reply from Zenernet

Looks like that just about covers everything! Thanks, Dave.

Mar. 24th, 2022

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Lon Peaslee Rifle, CO

Michael M was amazing! no pressure just the facts, send us a great proposal, we had just purchased the home we had be renting for years., as it turns out Sunsense solar in Carbondale is in our Neiborhood and we want to stay local! thanks, sincerely Lon

4 years ago

Reply from Zenernet

We understand, Lon. We're glad you enjoyed the consultation and we appreciate the review just the same. Thanks!

Mar. 18th, 2022

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Brian Salamon San Jose, CA

He designed the system while we were on the video call, and myself being from the computer industry, was not a value add for me. This is not the first or last company I will review. For a purchasing decision and commitment such as this, the last impression will mean much more than the first. It doesn't have to be the very best system, or the least cost, but has to provide the best long term value. This seems to be the marketing trend, but I am not a fan of first impression reviews.

4 years ago

Reply from Zenernet

Hello Brian. We absolutely encourage homeowners considering solar to "shop around." Don't hesitate to reach out any time if there are questions we can answer. We want you to be able to feel confident in your final decision. Thanks for your feedback.

Mar. 18th, 2022

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leroy kritz Lone Pine, CA

Very interesting to talk to had a world of information for me to think about, did not pressure me which was appreciated. Have not looked at the info sent but that will be next. He was able to answer my questions and gave me additional info to consider.

4 years ago

Reply from Zenernet

Hello, Leroy. Good to hear you found the talk worthwhile. Take your time looking at the info and don't hesitate to reach out if you have any more questions. Thanks for reviewing.

Mar. 11th, 2022

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Jack B Fairfield, CA

Very pleasant video experience with Tara, using "Meet.google" was quite a positive experience, asking questions, seeing the items being discussed and Tara is very knowledgable in the solar industry. I would recommend to potential customers to call Tara for any solar project for the home or business.

4 years ago

Reply from Zenernet

Thanks Jack. If you go solar with us, don't forget to ask about our referral program that can reward you for recommending us to family and friends.

Mar. 5th, 2022

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Gita Palo Alto, CA

Robert H impressed me with his professionalism and demonstration of Zenernet's tool on realtime design of panels to be put on the roof. very impressive. The reason I chose Tesla is because SolarCity installed my first set of solar panels, so I think having them install the new set of panels would ensure they are compatible. Also the price is much lower with more capacity, which is a surprise.

4 years ago

Reply from Zenernet

Fair enough Gita, we always encourage homeowners to shop around and find what they think is the best deal. We appreciate your consideration and you taking the time to review.

Mar. 1st, 2022

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My blessed Life

Robert H was amazing!, He really stuck with me during this process as I was getting quotes from different solar companies .Very knowledgable and was never pushy ,He answered all my questions and felt very comfortable moving forward with Zenenet

4 years ago

Reply from Zenernet

Thanks! We're looking forward to working with you.

Mar. 1st, 2022

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Jorge Fuentes Sicairos Anaheim, CA

It was a great experience, Brian was always in constant, without been a pushy guy. Also I loved that everything was via video call, which in this times is awesome. He worked with me in order to get the best deal available and we sign everything really fast.

4 years ago

Reply from Zenernet

Thanks very much, Jorge. We're very excited to have the opportunity to help you go solar!

Mar. 1st, 2022

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R H Sunnyvale, CA

Robert was very informative and concise. Alway checking to see if I understood the information that was be provided. Able to answer my concerns and questions. Best of all was not being pushy with trying to sell the product. Giving me time to think and decide on my own terms.

4 years ago

Reply from Zenernet

Nice to hear, we appreciate you taking the time to leave a review.

Jan. 17th, 2022

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Dorrine Nay Palos Verdes Estates, CA

On Dec 21, 2021, I wrote a review regarding my experience with Zenernet. I received the following reply through this site: Hi Dorrine - we're sorry to hear that you're not satisfied. Our team is in communication with you now to work through your concerns. We look forward to resolving them to your satisfaction and appreciate your cooperation. As of today, January 7, 2022, I have not been contacted by Zenernet. I realize that may be impacted by the Holidays and by Covid. I think I should have received some sort of response.

4 years ago

Reply from Zenernet

Hi Dorrine, apologies for the delay. I see our team has been in touch with you about the cleanup this week. We look forward to getting this resolved so you are totally satisfied, and we thank you for your patience.

Jan. 11th, 2022

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Marlon Salgado Round Rock, TX

Mike did a very informative presentation on solar when I was looking for a solar company. He answered all my questions and got me involve in the process of choosing the right panels based on our needs and priorities and he did’t made any “pressure pitch“ during the consultation.

4 years ago

Reply from Zenernet

Thanks for taking time to leave the review Marlon, we always appreciate this encouraging feedback.

Dec. 28th, 2021

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David Gardner San Diego, CA

Mike M. Was outstanding! He was super flexible with scheduling our appointment, I had to change a couple of times due to my schedule. Once we had our video chat Mike was supremely well prepared and answered all of my questions. If we get solar it will definitely be from Mike M!

4 years ago Edited December 28, 2021

Reply from Zenernet

Thanks David! We're glad you found the consultation so productive. Get in touch if you have any more questions, we'd love to work with you!

Dec. 22nd, 2021

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Toni Corwin San Diego, CA

I've only just started the process but my interactions with Maverick H have been first rate. He is patient and answers every question thoroughly. Most important, he inspires confidence. Part of the reason I chose Zenernet is because of my interactions with Maverick and that he will continue to be involved in the project.

4 years ago

Reply from Zenernet

Thanks Toni, we're looking forward to working with you!

Dec. 20th, 2021

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Jeremy Dudik Fort Worth, TX

Tara E provided outstanding customer service. She met me where I was at in knowledge of Solar Energy and with a no hassle environment she provided details of cost and system performance. She was great to speak with, answered my several questions, and she ensured my success in making the most informed decision.

4 years ago

Reply from Zenernet

Great to hear that we could help you make a decision on solar you feel confident about. Thanks for reviewing!

Dec. 14th, 2021

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John Kozlowski Lake Zurich, IL

The representative was very patient with me and honest as to the financial payback of my project. Made practical suggestions as to how my property could be made more attractive for solar. Explained well the practical payback for different solar panel options and gave me several better/best options..

4 years ago

Reply from Zenernet

Thanks for reviewing, John. We always want to arm homeowners with information so they can make a decision on solar that makes the most sense for them.

Nov. 30th, 2021

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Rich Hong Westminster, CA

4 years ago

Reply from Zenernet

It's great that you're looking at ways to get more out of your solar system with upgrades! Thanks for posting your review, Rich.

Nov. 19th, 2021

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Paul Rubel Reading, MA

Brian B went over Zenernet’s proposal with me. The presentation was thorough and when he didn’t know something he admitted it and went to find an answer (which actually came back while we were still talking.) The proposal was competitive. While we ultimately didn’t use his plan I think it would have been a fine choice.

4 years ago

Reply from Zenernet

Thanks for posting your review, Paul. While we would have loved to win your business, we always want homeowners to do their homework and pick the option that's best for them, and we're glad to hear you had a positive experience with Brian.

Nov. 19th, 2021

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Dave Edmonds Santa Rosa, CA

Brian B was the best solar guy I've talked to yet, and that's saying a lot because I've got lots of quotes before him. But he gained my confidence and trust, and I like his quote, so I'm done fishing and intend to make this purchase from him. Thanks much. Dave

4 years ago

Reply from Zenernet

Great to hear, Dave! We're excited to work with you. Thanks for posting!

Nov. 19th, 2021

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Welshie Redondo Beach, CA

Brian B gave an excellent presentation that really went in-depth and explained the entire process to me. He outlined all the steps and was able to answer every question I asked clearly and concisely, demonstrating a great depth of knowledge of the solar industry in general.

4 years ago

Reply from Zenernet

Our energy consultants are the best at helping homeowners understand the key concepts in going solar! Thanks very much for posting your review.

Nov. 19th, 2021

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Faustine Ross Encinitas, CA

Super knowledgeable and took the time to explain details I may have missed. Alex was not pushy and over top with his sales pitch so it felt less forced than other competitors. I really appreciated the zest for his company and the product. It actually felt like the deal was too good to be true. I kept asking what the catch was.

4 years ago

Reply from Zenernet

We love hearing about these great experiences homeowners had with our energy consultants! Thanks for posting, and feel free to reach back out to Alex at any time if you have more questions.

Nov. 18th, 2021

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William Hughes Lodi, CA

Very informative non pressure representative of Zenernet. Responding to all of my questions and concerns in a timely manner. Extremely knowledgeable in solar products and installation. Really enjoyed the professional experience.

4 years ago

Reply from Zenernet

We're very proud of the informative, low-pressure experience our energy consultants deliver. Thanks for the review and don't hesitate to follow up with any other questions!

Nov. 15th, 2021

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Robert Fonnesbeck Castro Valley, CA

Researching home solar installation. Met on a virtual call with Michael M. He was well prepared and answered each question in a thorough manner. Provided bids to compare installation options. I would highly recommend Michael as we consider solar for our California property.

5 years ago

Reply from Zenernet

Thank you for taking time out to leave us a review Robert! At Zenernet we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you.

Oct. 21st, 2021

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Rich Phoenix, AZ

Most transparent about costs of installation. Stays with quality products. Willing to provide cost breakdowns for different equipment or options. Asks the right questions and ready to find answers to questions they may not know.

5 years ago

Reply from Zenernet

We appreciate your feedback Rich! We are glad you found our presentation fulfilling. We cant wait to see you go solar.

Oct. 19th, 2021

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Chris Esch Independence, MO

It felt like Tara E. and were in a partnership. She could have upsold on several occasions but talked about my needs as a customer instead. Super friendly and easy to work with. I will be recommending Zenernet to anyone thinking of going solar.

5 years ago

Reply from Zenernet

Thanks for leaving us a review Chris! We are very happy you found Tara's presentation informative and we look forward to working with you.

Oct. 19th, 2021

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Steven Yang Sunnyvale, CA

Michael M. was responsive and informative in going over solar basics with me and outlining detailed next steps. He was approachable while being clear and offered design and product advice that made sense for my needs, without trying to oversell yet making sure I had the info I needed to take full advantage of going solar.

5 years ago

Reply from Zenernet

Thanks for your review Steven! We are glad you found Michaels presentation insightful. At Zenernet we have well trained staff to help you make concise decisions. We look forward to seeing you go solar with Zenernet.

Oct. 15th, 2021

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Mindy Cheng Porter Ranch, CA

Darlene was wonderful, super informative and attentive. She responded quickly to all my questions, giving me multiple quotes as I wanted to see my options. In the end, they were even able to match a lower bid I got from another company. I have so far had a great experience and look forward to getting everything installed and working.

5 years ago

Reply from Zenernet

That's awesome, Mindy!
We're glad that you were so impressed with Darlene's presentation. We're thrilled that you chose to work with us.

Sep. 29th, 2021

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Rachel Hayes Murrieta, CA

Mike was friendly, professional and knowledgeable. He answered all of our questions and even provided some extra info we had not considered. The price and service as it was laid out seems to be pretty good. The video chat was also a convenient way to go through everything.

5 years ago

Reply from Zenernet

Thanks for the feedback, Rachel. We're happy that you had such an enjoyable experience with Mike! You picked up on some of our top priorities here at Zenernet - our excellent customer service delivered at competitive pricing on the market.

Sep. 29th, 2021

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Valerie Raps San Jose, CA

Tara was an excellent representative for Zenernet as she has excellent communication skills. Tara let me ask questions first and then proceeded into her presentation. I am glad to have choices in solar panels. Tara gave me information about each panel, it’s performance and cost. Tara gave a thorough presentation and answered all of my questions.

5 years ago

Reply from Zenernet

That's great, Valerie! We're glad to hear that you enjoyed working with Tara. Our team here at Zenernet follows a knowledge-first approach to get you the reliable information you need to make your solar decisions. We'd be happy to answer any more questions you may have.

Sep. 29th, 2021

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Irma Hynes San Dimas, CA

Rob H was very informative and provided a clear understanding of the product and the process involved. He took his time in explaining costs of the project and the benefits of using solar. He was very professional in his presentation.

5 years ago

Reply from Zenernet

We're so glad to hear that, Irma! During each consultation, we strive to give you all the information you need to make your confident solar decisions. We're happy that you were impressed with Rob's presentation.

Sep. 27th, 2021

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Carol Hee Pueblo, CO

Tara was very informative and thorough in her presentation. I appreciate having the opportunity to hear what Zenernet has to offer without feeling as though I'm being pushed into a quick decision. Thank you Tara and Zenernet!

5 years ago

Reply from Zenernet

We're glad you picked up on something we believe in at Zenernet - our knowledge-first approach to help you make an informed solar decision without the pressure.

Aug. 20th, 2021

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