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Zenernet Reviews

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7.3

Overall Score

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Melissa Dainiak Kansas City, MO

Kassidy did a wonderful job during the presentation. She pointed out a number of things regarding solar installation possibilities and answered all of our questions.

6 years ago

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Reply from Zenernet

Awesome Melissa - thanks for working with us!

May. 27th, 2020

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david denihan Minneapolis, MN

it was a thorough presentation providing info on the company, its products, and costs. In addition, he provided insight on timing and potential issues which may come up.

6 years ago

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Reply from Zenernet

Thanks David - glad you enjoyed your experience with us!

May. 4th, 2020

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Ronald Saur Saint Charles, MO

Mike was able to thoroughly explain how solar would work for our home. He was able to answer the questions we had. He provided us a copy of the proposal.

6 years ago

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Reply from Zenernet

Glad to hear Ronald - thanks for working with us!

May. 4th, 2020

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Joel Whitty San Jose, CA

Awesome experience! Greg was clear and knowledgeable with all aspects of the solar system and carefully explained everything. I would definitely recommend Zenernet!

6 years ago

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Reply from Zenernet

Great to hear Joel - thanks for working with us!

May. 4th, 2020

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Cesar Flores Romeoville, IL

Mike was very thorough and informative with the meeting. He answered all my questions and provided the documents I required to make an informed decision.

6 years ago

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Reply from Zenernet

Great to hear Cesar - let us know how else we can help!

May. 4th, 2020

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Deepak Tucson, AZ

Greg was very easy to work with. He was not a pushy salesman at all. Answered all my questions in detail. Very educated on the solar panel industry and great to work with.

6 years ago

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Reply from Zenernet

Great to hear Deepak - it's important to us to never be pushy and to educate our customers on solar.

May. 4th, 2020

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Gary Anderson Casper, WY

The company was very knowledgeable very helpful and did a great job in taking care of what I was needing in a solar system did a great job in explaining how it worked.

6 years ago

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Reply from Zenernet

Glad we could help Gary - thanks for working with us!

May. 4th, 2020

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Randall Brazelton Navarre, FL

Greg's presentation was on point and professional. He took the time to answer all my questions. I am definitely considering Zenernet for my Solar project.

6 years ago

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Reply from Zenernet

Awesome Randall - let us know how else we can help!

May. 4th, 2020

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Chuck Seattle, WA

Mike M was great on our phone call. He really helped educate me on what it's like to go solar. I am excited to sign up with Zenernet and move forward!

6 years ago

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Reply from Zenernet

Great to hear Chuck - thanks for working with us!

May. 4th, 2020

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Kanger Hayward, CA

Just completed the sales/proposal process. Everything so far has gone well. Greg L , Heather M and Mike B were a great team. Very professional and helpful.

6 years ago

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Reply from Zenernet

Great to hear - let us know how else we can help!

Apr. 8th, 2020

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Rick Phoenix, AZ

Thank you Zenernet and Mike M for the very educational solar phone call. Zenernet has a very big presence in our area and we are excited to go solar with them!

6 years ago

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Reply from Zenernet

Great to hear Rick - we're excited to help you go solar!

Mar. 31st, 2020

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Sarjit Patel Gilbert, AZ

Extremely knowledgeable and courteous. Took the time to explain the different options and the intricacies around my energy company. Easily understood and straight forward.

6 years ago

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Reply from Zenernet

Thanks Sarjit - glad you found our consultation helpful!

Mar. 31st, 2020

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Hari Round Rock, TX

Zenernet is nationwide solar company having done successful installations. Greg provided a good overview of solar and the savings. I wish the interest rate provided for 20 year lean was less as it seems to be on high side.

6 years ago

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Reply from Zenernet

Glad you had a good experience working with us Hari - let us know if there's anything else we can do to help!

Mar. 25th, 2020

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William Butte San Francisco, CA

We had a great experience from start to finish from Ryan G, Energy Consultant with Zenernet. I would highly recommend Ryan and Zenernet for your home solar needs.

6 years ago

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Reply from Zenernet

Thanks William - glad you had a great experience!

Mar. 25th, 2020

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MimieZ Sacramento, CA

I was really happy with Mike, he was very knowledgeable about the product, and I learned a lot from him and I’m excited getting our solar installed..

6 years ago

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Reply from Zenernet

Glad we could answer your questions - let us know how else we can help!

Mar. 25th, 2020

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Wallace Wong Sunnyvale, CA

My experience is great. My consultant did a great job explaining to me the different options available. I appreciate the transparency in the design process.

6 years ago

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Reply from Zenernet

Great to hear Wallace - thanks for working with us!

Feb. 26th, 2020

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Travis Williams Romeoville, IL

Non pushy, took the time to answer all of my questions and walk me through designs and costs. Isa was excellent and I look forward to continuing to work with them.

6 years ago

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Reply from Zenernet

We look forward to working with you too Travis - glad you've had a great experience so far!

Feb. 26th, 2020

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Rebecca West Phoenix, AZ

Really appreciated the low pressure solar consultation from Mike M. We plan on discussing the proposal he created and going solar with Zenernet in 2020.

6 years ago

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Reply from Zenernet

Awesome, Rebecca - we look forward to helping you go solar! Thanks for working with us.

Feb. 5th, 2020

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scoutshouse1@hotmail.com La Verne, CA

Mike M was very informative , gave us a lot of choices to make a good decision, unfortunately we preferred a company from our state. THANKS for everything Mike

6 years ago

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Reply from Zenernet

Glad to hear you had a positive experience with us - congratulations on going solar!

Jan. 29th, 2020

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Kaveh Shahabi San Mateo, CA

I had a consultation with Mike about going solar. He spent more than an hour going over all the details and also designed system for me based on my needs.

6 years ago

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Reply from Zenernet

Glad you enjoyed your experience working with us - let us know how else we can help!

Jan. 22nd, 2020

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CB Grain Valley, MO

Mike M did a great job educating us on going solar. We are still deciding on whether to go solar or not, but we appreciate his low-pressure, comfortable proposal.

6 years ago

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Reply from Zenernet

Great to hear - it's always our goal to be informative and pressure-free!

Jan. 3rd, 2020

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Lisa San Antonio, TX

I'm not sure what to make of the company. They came highly recommended. However, I have reached out twice and received only an email saying they would call me shortly. That was 3 weeks ago. I have begun shopping for an alternative solar provider. In my experience, if the customer service is bad in the beginning, it will be bad throughout the whole process.

7 years ago

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Reply from Zenernet

Hi Lisa - apologies for the slow initial response. We always do our best to contact homeowners on the day they request information. We're sorry that wasn't your experience. Thank you for your feedback, and we hope we can still be of help as you consider going solar.

Oct. 19th, 2019

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Roger Wright Bullhead City, AZ

I've had very little interaction with the company. I clicked a few boxes to get information, and received unwanted phone calls and emails for several days after. Extremely annoying! I need product information and pricing data, not chats with salesmen.

7 years ago

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Reply from Zenernet

Hi Roger - we certainly didn't mean to bug you. When homeowners request information on going solar, we do our best to get in contact to provide that information. Our consultants fulfill that part of the process. Apologies for the confusion.

Oct. 19th, 2019

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Al Surges Austin, TX

Mike was very informative and answered all my questions. I felt very comfortable talking with Mike and would of gone with his proposal if my tax situation was in favor of the fed rebate

7 years ago

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Reply from Zenernet

Thanks Al - we appreciate you considering Zenernet, please let us know if we can be of help in the future.

Oct. 15th, 2019

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M. Elder Scottsdale, AZ

Ryan did a fantastic job explaining and helping me through the process of going solar. Can't speak more highly of this company and Ryan's expertise. Thank you!

7 years ago

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Reply from Zenernet

Great to hear you had such a great experience - thanks for working with us!

Oct. 9th, 2019

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Kara Kansas City, MO

I had an amazing experience! The consultant was very knowledgeable and transparent about the whole process. Overall I am very satisfied with the company as a whole.

7 years ago

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Reply from Zenernet

Awesome, thanks Kara!

Oct. 2nd, 2019

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NYCROS Kansas City, MO

Great folks , walk me through the steps, explain how things works , very professional , made things easy to work and come up great , this Folks are great A#1

7 years ago

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Reply from Zenernet

Thank you! We appreciate the review NYCROS!

Jun. 19th, 2019

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Jill Kansas City, MO

I met with Mike about the possible addition of adding solar to my home. I haven’t decided quite yet but the experience was great and very educational.

7 years ago

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Reply from Zenernet

Hey Jill - great to hear! We're here to help throughout your decision process. Thanks for considering Zenernet!

Aug. 13th, 2019

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Larry Denville, NJ

Heather took the time to answer my questions and was very knowledgeable about the solar process. she explained everything wasn't pushy and was very helpful.

7 years ago

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Reply from Zenernet

Thank you for the review Harry - we appreciate it!

Jul. 24th, 2019

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Susan Katy, TX

Bailey answered all our questions about solar energy. I would enthusiastically recommend Zenernet to others considering green energy options and I did not feel pressured.

7 years ago

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Reply from Zenernet

Thank you Susan for the wonderful review - we really appreciate it! And thank you for choosing Zenrenet!

Jun. 12th, 2019

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Elizabeth Bronzini Salt Lake City, UT

Bailey was kind to answer all our questions along the way. She took extra time to talk through different loan scenarios with us, as well as a cash option.

7 years ago

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Reply from Zenernet

Elizabeth, thank you for the wonderful review!

May. 31st, 2019

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F Rivera Glendora, CA

Mark has been very helpful and upfront. Sent their proposal right away and entertained my questions in a very professional manner. Very honest and transparent in his correspondences. Although we have not come to an agreement yet, he's given very good customer service.

7 years ago Edited January 3, 2024

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Reply from Zenernet

Thank you for the review! And let us know how we can continue to help as you look for the right solar provider for your home.

Apr. 29th, 2019

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Rafael Rojas Walnut Creek, CA

The experience was very pleasant and professional, the seller was a person who knew very well the subject of the solar system, very clear and easy to understand.

7 years ago

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Reply from Zenernet

Rafael, thank you for the review! We appreciate your feedback.

Mar. 20th, 2019

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John Bohannon Mojave, CA

Deanna was very friendly extremely informative answered any questions I had made sure I was completely comfortable .I would feel totally comfortable recommending these guy

7 years ago

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Reply from Zenernet

Thank you for the review John, we really appreciate it!

Feb. 26th, 2019

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Jared MacIntyre Litchfield Park, AZ

I have not purchased my solar system yet but I will use zenernet. The project manager Deborah was very knowledgeable and went above and beyond to help me out.

8 years ago

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Reply from Zenernet

Thank you for the review Jared!

Dec. 4th, 2018

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Ashley Dunn Anaheim, CA

My experience thus far has been fantastic. The informative quality of my conversations with both Mark and Jarret have made my solar search extremely smooth and positive.

8 years ago

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Reply from Zenernet

Hello Ashley, thank you for the review!

Oct. 2nd, 2018

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Ryan La Jolla, CA

Had a consultation with Stan, and he was very informative and to the point.

4 years ago

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Reply from Zenernet

Thanks for your review, Ryan.

Apr. 18th, 2022

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Marilyn Glattly El Cajon, CA

Stan reviewed all the solar material very well which helped me understand what solar is about.

4 years ago

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Reply from Zenernet

That's the goal for us, Marilyn. Hope it will help you make an informed decision. Thanks for reviewing.

Apr. 14th, 2022

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alex rojas Moreno Valley, CA

Stan was courteous, knowledgeable, and didn’t try to hard sell me

4 years ago

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Reply from Zenernet

Thanks for your review!

Mar. 21st, 2022

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Fasteddie fuentes CA

They give very specific with information and answer all of my questions

4 years ago

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Reply from Zenernet

Thanks for leaving your review!

Mar. 15th, 2022

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Ricky Valenica Winton, CA

Stan was Very helpful and transparent about everything we talked about.

4 years ago

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Reply from Zenernet

Glad to hear it, Ricky. Thanks for leaving your review.

Feb. 22nd, 2022

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Jonathan Lee Auburn, CA

Failure to communicate on every level. Poor subcontracting and lack of project management. Unprofessional and dissatisfactory follow once concerns were presented.

4 years ago

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Reply from Zenernet

Hello Jonathan. We apologize for what you experienced. We're revamping our project management processes to speed up timelines and improve communication, and working on standing up more of our own install crews so we don't have to rely on subcontractors. Thanks for your patience.

Jan. 13th, 2022

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iraj dehnow

They were very professional and on time and everyone involved new what they are doing and any problem their response was fast

4 years ago Edited December 14, 2021

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Reply from Zenernet

Thanks for your review! Don't forget about our referrals program if you recommend us to friends and family.

Dec. 14th, 2021

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Julio Gutierrez Apple Valley, CA

Great service, install was quick and easy to understand app.

4 years ago

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Reply from Zenernet

Good to hear Julio, thanks!

Dec. 14th, 2021

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Denise Liseno Oakham, MA

Their follow through and ability to adhere to their commitments is absolutely the worst I have ever experienced. Their customer service skills are below acceptable.

4 years ago

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Reply from Zenernet

Denise, we're sorry for the frustration we've caused you. We appreciate the feedback and we'll review your case to see how we can do better. Thank you for your patience and understanding. We're looking forward to completing your install. Please reach out for any clarifications or questions.

Dec. 10th, 2021

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Robin Lotze Victorville, CA

the initial stop of any communication with us was upsetting. I was UNABLE to get anyone to respond when the initial date for installation was past and I had no notice.

4 years ago

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Reply from Zenernet

Robin, we're very sorry we left you feeling out of the loop. It looks like a member of our team spoke with you this week to let you know where things stand. We're excited about moving forward with your install as scheduled later this month,

Dec. 10th, 2021

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George Macato Stockton, CA

Lake of communities, I had to call and text to find out why to took 5 months. As of Dec 2, 2021, they only placed the panels and have not hook up the electrical system.

4 years ago

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Reply from Zenernet

Hi George - we're sorry to hear this. We will look into the delay and determine the steps we need to take to get your project empowered.

Dec. 13th, 2021

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Robert connors Pittsfield, MA

Everyone has been very helpful so far although nothing is on the house yet

4 years ago

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Reply from Zenernet

Thanks Robert. We'll be working to keep you informed on where things stand throughout the process.

Nov. 18th, 2021

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Jerry Glenn Cambria, CA

Professional people…..friendly…..and with a sense of humor.

4 years ago

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Reply from Zenernet

Thanks for posting, Jerry!

Nov. 18th, 2021

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James Shalaby Richmond, CA

Not good at all. Slow communication, promised me plans in 2 days and never delivered. It's been 2 months now. Thought sunpower was bad but Zenernet is worse.

4 years ago Edited November 29, 2021

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Reply from Zenernet

Hi James - thanks for the feedback. We apologize for the lack of follow up. We hope the member of our team who gave you a call last week was able to bring you up to speed and we'll keep you updated going forward.

Nov. 17th, 2021