Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Marjorie And Stewart Field Watkins Glen, NY

It was the first one I contacted to receive information about, they had a special offer and I accepted it. So far we haven't used it other than to test it. They have an excellent support system. They're always there when you need them and I've never had a time when they weren't there. They pick up fast and answer all your questions.

8 years ago

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Verified Customer

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Anonymous Miami, FL

We've research the best we could and we thought that Medical Guardian would be the best one. I've never had to use it only tests, thank goodness. I wear it all the time especially at night because it relieves that fear that anything might happen in the night. Whenever I test the device, I immediately get a response. That's really good to know.

8 years ago

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Anonymous Arkansas City, KS

I decided to get Medical Guardian after seeing the ratings and comparing different ones. It's for my mother and she need it ever since she fell and couldn't get up. They advertised on how they could take care for their patients.

8 years ago

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Brenda Wall Collinsville, VA

My children decided to get Medical Guardian for me. I wear it everyday, in the morning and take it off when I go to bed and put it in it's charger. I need it since I do fall a lot I like Medical Guardian, but you have to watch out since it's very sensitive.

8 years ago

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Dolly Joiner

I've never had a particular reason to call. I found the and decided to go with medical guardian for the offer they have. My pendant is light weight and isn't too big, but perhaps a better chain would be better. I feel confident that if I should fall out alone, I know that somebody will be there to come get me.

8 years ago

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Anonymous

The deciding factor on getting Medical guardian was the economical price. I've used it several times to call the medics. They've stayed with me and they didn't abandon me until the Medic's come. I like that the wristband can tell me the time, date and temperature.

8 years ago

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Dennis Garrett

This was the best one I could find and so I went with it. I've never had to use it, but I have it with me all the time. I'm wearing the wristband on right now. I do checkups all the time and I don't call them, they go ahead and call me to make sure that everything is okay.

8 years ago

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Anonymous

I looked it up online and I thought they provided a great price. We haven't used it yet. We've only called maybe twice and they've always been prompt and courteous. He wears the necklace everyday and we also like the lock box. It's a good feature to have.

8 years ago

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Richard Anderson

The price range was good, very economical. My father wears it on his wrists whether it's on the shower or around the house. One thing I do wish they did is contact me to let me know whenever Medical Guardian is going off. I'd like to know if they're going to take him the hospital or not.

8 years ago

Reply from Medical Guardian

Thank you for reaching out regarding your father's account. We're happy that your overall experience with Medical Guardian has been a positive one. Regarding your request to be contacted when an emergency is occurring, we can have you added to his emergency contact call list if that has not already been done. So we can help you out with this request, would you be willing to help us locate your father's account? Any information shared in your response will not be posted publicly. If you could provide us with his full name, address and phone number, we will reach back out. Thanks again for reaching out and we hope you have a lovely day!

Jun. 1st, 2018

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Verified Customer

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MM

My children are the ones that made the decision for me. They made the arrangements to get me Medical Guardian. Fortunately I haven't had to use it. I've had a few times it's went off by accident. They call me to know that if everything is okay.

8 years ago

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Verified Customer

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Wanda Orr

I needed to have a medical device that was reliable because my daughter works twelve hours shifts so I'm by myself for most hours. I've never had to use it, but I have had some false alarms. The staff are very alert and always ask me if I'm alright before they hang up. I've very satisfied with Medical Guardian.

8 years ago

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Anonymous

You know I've sent my wrist watch back and they haven't given me my money back. So far I haven't had to use it, but I'm happy I can wear it as a necklace. It's very easy to use and if I do have a problem all I have to do if push a button.

8 years ago

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Mary L Callahan

I called in to learn more about it and talked with a representative and I liked what they said. I've only had to use when I felt I couldn't get up and they were able to get me the help I needed. Any questions I had they were able to help me out.

8 years ago

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Mary Myers

Well I looked at all of them and we're at the age where we should be looking out for ourselves, for our family. I like what services they offer. I'm very happy with it. Every female adult needs this. It certainly works out and you get the medical attention you need.

8 years ago

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Anonymous

The representative I've talked too answered all my questions and gave me all the information I need to make up my mind. I fortunately have never used it. I have no problems with the device or service. I've found it very comfortable wearing it.

8 years ago

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Verified Customer

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Mildred Bixel

It was for my mother. They were very considerate and understanding if she accidentally hit the button or it goes off. I like that it has detection so if she falls and isn't able to press the button, it would activate regardless. So that's what really like.

8 years ago

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Delores Vassallo

We saw it on the AARP and it was highly rated. We've seen the ratings and the customer service was great. They were very friendly with all the questions as of far. Very knowledgeable indeed. Whatever it took, they were able to answer any questions I had.

8 years ago

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Mary Wagner

My son bought Medical Guardian for me. The only time I've used it was just for a checkup. I pressed the button and had hoped to be contacted within 4 to 5 minutes, but I an instant response and things were taken care of immediately.

8 years ago

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Carol Carraway

A representative called me and I truly felt like it sounded right for me. I haven't used it. I would rather have something else than the necklace and wristband though. Though I don't really need it as much since I'm living with my daughter now.

8 years ago

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Deann Pilch

We decided to go with Medical Guardian since they offer a complete wireless device that works. Anywhere that there's service of course. I haven't had to use it, I just wear it. The representatives and staff at Medical Guardian are very friendly and responsive. I like the size of it, it's not too bulky or too large.

8 years ago

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Wanda Zulch

I bought it for my mother and she hasn't really used it. It's just there for safe guarding. It's the ease of use in which I decided to get it. The set up was pretty easy and the only interaction I've had with customer service.

8 years ago

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Ruth Schottman

Whenever I use it, I've gotten a response. I haven't used it but I've tried it out for when I was country skiing by myself to make sure it works. They always respond, they sound friendly and polite. It's worked satisfactorily when I've tried it out.

8 years ago

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Barbara Gay

I had another company before and I just wanted to check on some others to see if there was anything better. In the end I switched to Medical Guardian. I take it with me when I go out and put it back on its charger when I return. I call in every so often just to test it. It doesn't seem to have any problems.

8 years ago

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Verified Customer

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Chuck Harris

I answered an advertisement online and I received information on it. I wear it every day, I've fallen twice this year so I decided to get something to feel more secured. I've tried it in different areas to test the range it covers. Medical Guardian treats you well. Though I don't like how much it costs since I'm on a strict budget.

8 years ago

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MN

Well I needed something. I'm in an assisted care home and you have your call buttons in the room, but I kept falling so much and I would never be near those buttons. In one incident I fell on the patio and I just pressed the button and help would be on it's way.

8 years ago

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William Holmes

I looked it up on the internet and it's rated pretty high so I decided to get one. My husband has had a stroke in the past so that's why we have Medical Guardian. The customer support answers right away and within ten minutes we get the help we need. I haven't had any problems.

8 years ago

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Anonymous

I seen advertisements for it and one of our family members grandmother has one. So she had some experience on it. The watch my mother wears did break and when I called them, they've sent her a free replacement right away. It's not very comfortable to wear.

8 years ago

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Verified Customer

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Marlyis Nicoletti

I looked online and decided to try it. What the website said of the company convinced me. My mother is the one who uses it. She lives downstairs from me and uses it when my wife leaves. So all she'll need to do if she needs help is just push a button.

8 years ago

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L.H.

I checked around and they just seem just like what I needed. They were cheaper at that time too. I had to use it twice when my husband was still alive. He had a brain disease that cause him to fall a lot. Now I use it for my mother and I feel safer leaving the house to go to do grocery shopping or any outside activity. It's very easy to use.

8 years ago

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Anonymous The Colony, TX

After talking to a customer service representative, I decided to get it. Thank goodness I've never had to use it. I have pushed the button a couple of times by accident, but thankfully I've never used it for an emergency. I was quite impressed by how quickly they did respond and they genuinely sounded concern to know if I was okay.

8 years ago

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Anonymous Forest Hill, MD

I saw an advertisement on an article for Medical Guardian. I haven't used it, but I wear the watch all the time in the shower. When I called to check the device it does take a minute or two, perhaps even longer. That does make me concern. My concern is that if I were to have a medical emergency that it might take a long time for help to arrive.

8 years ago

Reply from Medical Guardian

Thank you for the feedback. Regarding response times for your device, we would like to look more closely at your situation given what you detailed. Would you be willing to help us locate your account? Any information shared in your response will not be posted publicly. If you could provide us with your full name, address and phone number, we will be in touch to troubleshoot. Have a great day!

May. 29th, 2018

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Mac McPherson Caddo Mills, TX

It was recommended to me. So far I haven't used it, but I do get calls and emails so that shows me that Medical Guardian is involved. I've tested it multiple times and I always get a response from an operator. I like the idea behind Medical Guardian.

8 years ago

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Verified Customer

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Louise Deary Honolulu, HI

I saw an advertisement on my TV about it and my doctor also recommended I should get it since I keep falling. I've used it a long time ago, they came right away when called. I'm doing fine now, but I'll continue to use it just in case.

8 years ago

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Sharon Overbeek Zeeland, MI

It was suggested to me after a bad car accident. I've had to use it thankfully, I'm very grateful for that. It does make you feel safer. They've always answered us and I truly appreciate that. They're very knowledgeable and tell us everything we need to know.

8 years ago

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Lynne Oakley

My children discussed and my son decided that Medical Guardian would be best for me. I haven't had any problems with it. The only time I recall having a problem is when I accident and they had to remove the bracelet and they sent me another. I don't particularly like the bracelet, but it's easy to put on. It's not glamorous, but I've accepted it.

8 years ago

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Anonymous Albany, NY

My family and I looked at several different and Medical Guardian seemed to be the best one. It gives my children and I peace of mind, knowing I won't be laying down somewhere needing help. I wear it all the time especially when I go out. They're very prompt when you call. So I haven't had any problems.

8 years ago

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Larry Sensabaugh Bradenton, FL

Our children bought it for us. I've only used it once by accident. They came out right away and they knew where I was and who I was, I was really impressed by that. I haven't used it yet, but I know that if I need it they'll be there.

8 years ago

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Linh Banh And Seng Heng Banh Elk Grove, CA

I bought the system for my parents. I just did some searching and their guy offered us the option with the best price. They have been very knowledgeable when we call, including when we do our monthly call to check the system. When I check it seems to be very efficient, someone comes on the line and answers my call.

8 years ago

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Merenda Arnold Lansdowne, PA

I'm still trying to see if it's really the best service around. My plan is to see how it works and see if there's anything better. I keep it with me all the time and so far it has been good. They call me to let me know whenever the charge of the thing gets low, which is good. It makes me feel good knowing that I have some protection.

8 years ago

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Ila Granlund Spokane, WA

I looked in the phone book and came up with them. I looked them up online and just signed up. I've called just to test it and they have been very courteous, I've really appreciated that. It's available for me in case I need it.

8 years ago

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Can't say. Memphis, TN

We got them because it seemed like we couldn't get anyone else. I've used them before and they don't really care about you as much as they used to. They checked me out real well and with this one they are not really concerned about the patient. They just give you a turn and you need to wait. You might die waiting for your turn.

8 years ago

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Anonymous Stockton, CA

I needed it for my wife so I checked out a couple of services and they seemed to have the best product for us. They were very good in the beginning and helped us with the set up. They were very competent. She wears it every day.

8 years ago

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Veronica Gutleber Garden City, NY

They were the only service I knew about at the time. A friend of mine had it and recommended it to me, so I got it. It has gone off sometimes when I'm wearing it. Maybe I just turn the wrong way or something, I don't know. It's too sensitive. They always come pretty quickly to the phone when that happens. I imagine that in an emergency, they'll do just what they're supposed to do. The other day the machine was just flashing a light, so I tried pushing the button. It didn't work so I called them today to check it and they helped me straighten it all out.

8 years ago

Reply from Medical Guardian

Veronica, we're happy we were able to help you straighten out the issues you were having with your Mobile Guardian. Please don't hesitate to reach back out if you have any additional questions or concerns.

May. 29th, 2018

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Barbara Mccane Reading, PA

The biggest reason I picked them was that I can take it anywhere with me. I have one piece I can take out and another piece that I can only use in my house. It's not too expensive. I set it off by mistake once and I probably annoyed the people that responded but they have done well so far.

8 years ago

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Jack Bakelman Boca Raton, FL

I chose them because it can be used in places other than your home. I check on it to make sure that the communication is good. They are very helpful and always on alert. I never have any problems contacting them. Price-wise they are in the ballpark of what other companies charge. There are cheaper ones, but you can only use those in your home.

8 years ago

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Anonymous

I needed a service and Medical Guardian looked reliable. I've never had to use it fortunately. It seems to be an excellent company and every time I do checkups, everything goes fine and I have no problems. It's a good device and I think one day it may come in handy.

8 years ago

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Eva Hapanowich

I compared plans from other companies and medical guardian was the best one for me. This device is for my mother who's a senior citizen. She has yet to use the device, but she has unintentionally set it off a few times. Medical Guardian seems to do exactly what we needed.

8 years ago

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John Burks

I've talked with people who've used different systems and found out that most people were impressed with Medical Guardian. I've never use it for any medical emergencies, but occasionally when I've gone to a new area. I've used it to make sure it works every time.

8 years ago

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Bela Bartha

Browsing the internet and found that Medical Guardian would be the best for me. Luckily I've never used it yet. I always get prompt answers and very quick answers. Changing to a smaller unit has really been helpful. I truly appreciate it.

8 years ago

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Carl Winterwerp

My sons were the ones that looked into it and decided that Medical Guardian was the best service for me. They are the best. I always get a quick response from them. Last weekend I had a stroke and had to use the button. They came on right away and took me to the hospital. I'm very satisfied with it.

8 years ago