Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Nancy Douville Battle Creek, MI

I've only had this for almost two months. I accidentally hit the button and they answered promptly. I let them know it wasn't an emergency.

5 years ago

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Verified Customer

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Sharon Burlington, VT

It's working fine. I like the fact that I can take it anywhere I go. I have the watch, so that I don't have to have a pendant dangling around my neck.

5 years ago

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Verified Customer

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Marilynn Excelsior Springs, MO

I like the size and that is can hold a charge for a couple of days. The sound is clear. I told a friend about it and she is very excited to get one.

5 years ago

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Verified Customer

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Elreda Osseo, MI

When you have it on it is small and unobtrusive. I also like that it is rechargeable. It has worked exactly as we expected. It was great.

5 years ago

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Verified Customer

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Lorraine Harvard, IL

I like it very much. My son in law’s mother highly recommended it so I got it. I’ve found nothing to dislike about it. They are very nice.

5 years ago

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Verified Customer

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Petronila Bronx, NY

The main person who answers was concerned and validated that I was okay. The responses time is the best feature. The unit is too big. It could be smaller.

5 years ago

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Verified Customer

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John Grand Island, NY

The support team is knowledgeable and quick to answer questions. The person was also very nice to my father when we tested it.

5 years ago

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Verified Customer

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James Charlotte, NC

When I had a fall, they sent someone immediately. Every time I have used it, I have had help within five minutes. It is very simple and easy to use.

5 years ago

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Verified Customer

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Doris Yee San Diego, CA

reliable and easy to use for 85 year old single female living independently alone. Provides peace of mind to family members.

5 years ago

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Verified Customer

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Avelina Haynam Westfield Center, OH

we had trouble with the unit, we bumped it a lot by accident weather around our neck, or belt, we still do a lot, and we hated causing the alert, i guess it will just take time.

5 years ago

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Verified Customer

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Sharon Belko Gold Canyon, AZ

I was hoping it would be truly "waterproof (pool)" like others I'd seen advertised since I am in my pool every day! I was NOT consulted before it was purchased!

5 years ago

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Verified Customer

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Alice Keziah Charlotte, NC

We removed "the fall alert" after 4 BIG falls and no detection. Then when we have pushed the button it rings 6 -10 times before someone picks up. They are helpful when you speak with someone

5 years ago

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Verified Customer

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Catherine Naples, FL

We have had no problems and no emergencies, but the set-up process , including the customer service during purchase and set-up, was very good.

5 years ago

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Verified Customer

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Sally Sun City Center, FL

Although I have not had to use the device yet, it seems very convenient. Their customer service team seems very experienced.

5 years ago

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Verified Customer

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Karen Midland Park, NJ

Medical Guardian's device is very convenient. Whenever I use it, they are here within 10 minutes. I'm very satisfied with my device.

5 years ago

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Verified Customer

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Anonymous Danvers, MA

I like it because it's small and I can carry it in my pocket. I am certain it is a good device and will help me if I need it.

5 years ago

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Verified Customer

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Camilla Dobson, NC

This has worked out nicely for me, thank goodness! I tested the device with my daughter and son in law and it worked fine.

5 years ago

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Verified Customer

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Gail Ashburn, VA

Convenient to carry around with me everywhere. I haven’t found anything wrong with it in the six months I’ve had it.

5 years ago

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Verified Customer

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Donald Saint Clair Shores, MI

Not too heavy around my neck. Easy to use. I push a button and I am connected with someone. Everything seems really easy to do.

5 years ago

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Verified Customer

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Jerralle Taylors, SC

I like it a decent amount. It is working fine. There is a problem getting it to recharge but other than it is fine. When we have questions, they answer everything.

5 years ago

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Verified Customer

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Don Houston, TX

Y’all are courteous and helpful. I call the number and you answer right away. It is easy to charge and wear around my neck and it works fine.

5 years ago

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Verified Customer

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Vera Beachwood, OH

It is small enough to wear around my neck. I feel safe with it. When I tested it, they answered me and wanted to know if I was okay.

5 years ago

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Verified Customer

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Karen Chicopee, MA

I did some research. The value is pretty good. I have tested it three times and it has worked fine. I do dislike the bracelet it is hard to get on and stay on.

5 years ago

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Verified Customer

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Anonymous Milton, FL

I tested it and t's been fine. I don’t wear it around my neck because I can’t wear anything around my neck because it bothers my neck.

5 years ago

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Verified Customer

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Dolores Zephyrhills, FL

As soon as I call in, they get me set up. I have only had positive experiences with them. It gives me a sense of well being.

5 years ago

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Verified Customer

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Joelle Coos Bay, OR

The lady was so nice and understanding. I appreciated that she said she would pray for my mom. The people on the phone are nice and it came quickly.

5 years ago

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Verified Customer

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Philip Sparta, IL

The response was close to immediate. It was quick and they were polite, courteous, and supportive. It gives me peace of mind.

5 years ago

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Verified Customer

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Anonymous Ponca City, OK

I dislike the high cost but they were able to answer in slightly over a minute when I tested it. I don’t know if that is good or bad. I don’t wear it much so it seems useless.

5 years ago

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Verified Customer

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Mary Riverhead, NY

When I tested it they answered immediately and they were very accurate because they knew my name and where I lived. It is simple and easy.

5 years ago

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Verified Customer

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Anonymous Rockton, IL

I like that it works far away from the house you know with the G.P.S. Rather than just in the home. What I don't like about it is the battery life. It's five days at best that's not even using it.

5 years ago

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Verified Customer

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Dale Cincinnati, OH

I like the idea that it's cellular and that makes me feel safe with my dad having it because he's forty minutes away from me.

5 years ago

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Verified Customer

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Anonymous Prescott, AZ

It works with Verizon. All tests have come back positive and an accidental drop got an immediate call and cleared it really easily.

5 years ago

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Verified Customer

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Sarah Arcadia, LA

When I accidentally tested it, the person that came on was very nice and courteous. She was very prompt too. I wear it all the time.

5 years ago

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Verified Customer

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Anonymous Erie, PA

It's fine except a couple of times it has fallen on the floor on the carpet and it doesn’t do anything. It doesn’t react if it is on a soft surface so I am not sure if it working correctly.

5 years ago

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Verified Customer

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Mary Lou Valenta Hellertown, PA

I had to call because I slipped in the tub. Got help in a few minutes! Thank God I got the Medical Guardian system. It saved my life!

5 years ago

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Verified Customer

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Michael Casey Duluth, MN

The people that answer the call are vey professional and concerned. I do wish that the volume could be higher for my dad.

5 years ago

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Verified Customer

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Françoise O. Grab Mount Vernon, NY

I never had to used it yet but I am satisfied as is, easy to charge, people always there and pleasant even when I push the button by error.

5 years ago

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Verified Customer

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Colleen Kearny, NJ

Simple quick and easy set up. My mom is 82 years old and feels safe with the watch and necklace. Not intrusive on daily life

5 years ago

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Verified Customer

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Janet Cartersville, GA

Prompt responding to calls. Very good customer service. Products arrived in a timely manner. Information and products easy to understand and use.

5 years ago

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Verified Customer

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Virginia Goff Chesapeake, VA

Pleasant representatives on the phone; explained everything clearly; system setup was easy so it's up to me now to keep the necklace handy.

5 years ago

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Verified Customer

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Beverly V. South Elgin, IL

I have not yet had to use this device. I hope I never do. It does give me peace of mind knowing you are just a touch of the button away. I also chose this device because I can take the base with me when traveling.

5 years ago

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Verified Customer

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Aldina H East Providence, RI

It is very simple to understand and easy to use. I just hang it around my neck and I don’t have to worry about anything

5 years ago

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Verified Customer

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Lynn Goosen Temecula, CA

My mother fell and pushed her button. The call to my house from Guardian read...”potential spam” from florida. I did not answer it. Please show Guardian as the caller in the future.

5 years ago

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Verified Customer

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Joan Muncie, IN

My mom accidently dropped her Guardian necklace one day and they called her right away to see if she was OK. That was pretty great.

5 years ago

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Verified Customer

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Judith Maciag Vernon, NY

Small and feel safe with it...thank God, I have only used it to test it about every two weeks..every one is very friendly.

5 years ago

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Verified Customer

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JoAnn Nashville, TN

He had immediate help when he fell. I was just down the hall asleep and he climbed over the chair arm instead of lowering the foot rest

5 years ago

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Verified Customer

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Cathy Shotz Lake Worth, FL

Medical Guardian has given me security that I didn’t have before. It’s a great comfort knowing that help is moments away should I need it.

5 years ago

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Verified Customer

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Christa Mount Dora, FL

Easy set up, great customer service, affordable pricing. Thankfully I haven't had to call them for an emergency yet so can't review this important area.

5 years ago

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Verified Customer

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Nancy L. Byrd Valdese, NC

I have not had an actual emergency yet, but have accidentally alerted them twice and they were right there if I had needed them!

5 years ago

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Verified Customer

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Marsha Wadsworth, OH

5 years ago