Name: Candid
Rating: 4.8

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Rose Kee Chicago, IL

So far it's been great just on tray #3 ! And can already see a hugh change. So excited

4 years ago

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JM Lacorte

Bryson gave me confident and realistic answers. Helped me understand the plan and changes.

4 years ago

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Jennifer Gless Westland, MI

Laurin was so nice and cared about my health and my case. I’m so grateful for the team.

4 years ago

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Andrianna Goshen, IN

So far my experience with Candid has been great. Noah has been very helpful during this journey.

4 years ago

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Jessica Chattanooga, TN

It was a great experience all around and Bo was very helpful in walking us through the process.

4 years ago

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Sara Beverley FL

Super professional and informative! Seems like a much better experience than smile direct club!

4 years ago

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Giselle Washington

Great in store assessment and staff. Very thorough and looking forward to my treatment plan

4 years ago

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Brittany Oglesby Los Angeles, CA

Very personable staff member, was thorough and informative & made the experience enjoyable.

4 years ago

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Becky Lannan Orlando, FL

My rep Zou was great. He explained the process and was helpful with getting things squared away financially

4 years ago

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Carrie Rogers Baltimore, MD

It was pleasant and I wod recommend to others hopefully the results are just as good

5 years ago

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Micah Lumpkin Austin, TX

KB was amazing! She went over all my treatment options and explained everything thoroughly.

5 years ago

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Greg Lopez FL

Staff was very sweet and courteous. Very knowledgeable and friendly. Suzie and Theresa.

5 years ago

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Cammy Wan Newark, NJ

Brooke is super nice and very professional. She is patient and answered all my questions!

5 years ago

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Patricia Estrellado San Francisco, CA

very friendly and informative staff. always providing assistance with every question.

5 years ago

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Jessica Cavazos Houston, TX

Every body i talked too was great an very kind . cant wait to start this journey

5 years ago

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Jorge FL

Everything was amazing, very friendly staff Susie ad Edith were phenomenal. Definitely recommend.

5 years ago

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Jalen Houston, TX

Everyone was so nice and polite. They really explained everything in great detail.

5 years ago

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jazmine galvan CA

Customer Service was Exquisite and clean facility zack was so informative and nice

5 years ago

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Wen Ma Concord, CA

The dental office was really nice!! And the staff was very nice and efficient and informing!!

5 years ago

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Anderson Liu Sacramento, CA

Christian was helpful in explaining everything during the consultation as well as the process afterwards.

5 years ago

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Dan Esguerra Plano, TX

Great experience with Leo!Hands down! Super helpful!!!im so excited to have my aligners soon!

5 years ago

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Amber Longview, TX

Leo was very informative about the procedure and what to expect throughout the process.

5 years ago

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Laura Plano, TX

Kerrington, Vanessa and Brian were really great and patient with me the entire process.

5 years ago

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Sade Sims Houston, TX

Great and fast experience! The staff is friendly and knowledge. Can’t wait to receive my kit!!!

5 years ago

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Jamie Klein

The Rockville, MD location staff was very friendly and clearly communicated the process.

5 years ago

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nikelda Chicago, IL

Corey was great. He was extra informative and very friendly. Hope was helpful as well also.

5 years ago

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Diane McLean IL

I was very happy with the professionalism of this visit at the Washington, DC location.

5 years ago

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Jesse Porter III Houston, TX

5 years ago

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Dorwin Spencer Dallas, TX

The DA Amber was awesome! She was knowledgeable, nice and cute which made my appt more enjoyable

5 years ago

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Raven Candeo Baltimore, MD

Super great, clean, professional. Saleem was very knowledgeable, thorough, and pleasant.

5 years ago

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Marvin Bradshaw Fort Worth, TX

Amber was so professional and made my visit a great experience. Thanks Amber! #URock

5 years ago

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Karen Trzcinka Fort Worth, TX

Easy and painless. The staff was amazing, knowledgeable and fun. Raise was terrific.

5 years ago

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Jason Thompson Washington, DC

She was excellent, thorough, kind, and left is without any questions. This process was excellent!

5 years ago

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Michael Anderson Baltimore, MD

Daphne in Rockville Md was very friendly and gave clear information. Service was awesome!

5 years ago

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Beth Fulton New York, NY

Fabulous. Loved the people (Bri especially) and the space on upper east side NYC

5 years ago

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Bijan Matin New York, NY

Mackenzie was polite courteous and thorough. She explained the entire process in seamless manner.

5 years ago

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Morgan Rockville, MD

Daphine at the Rockville location was really nice and very informative.I appreciate her

5 years ago

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Saksham Bhalla San Jose, CA

I like the use of AI to significantly reduce costs from more expensive alternatives

5 years ago

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Jonathan Peter Washington, DC

Efficient process, friendly knowledgeable staff, thorough examination. Great experience!

5 years ago

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Diane Whitmer Martinez, CA

Great so far except bottom edge flattens out and sticks in the middle of my mouth cutting up my tongue.

5 years ago

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Jason Akron, OH

Daphne was very pleasant ab made my experience with candid very welcoming and educational.

5 years ago

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Elmer Ellicott City, MD

Easy process, great people helped me understand more about the process and it’s pretty simple.

5 years ago

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Sujata Sullivan Greenbelt, MD

Excellent, knowledgeable and personable staff! Lee was excellent! This is the Rockville location.

5 years ago

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Kris Cas Washington, DC

He was very informative and knowledgeable. Answered all my questions. Great experience.

5 years ago

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Jake Vargas

Causing damage to the apex top and underside of my tongue. Followed all remedies such as sanding thr sides of the tray. Both 1 and 2 are causing me so much pain and cutting into my tongue.

5 years ago

Reply from Candid

Hi Jake. Thank you for your feedback. Please know that Candid and its affiliated orthodontists aim to provide high quality services. However, because of privacy concerns, we can't comment about patient care on public channels. Our customer care team is available at 844-295-6915 or via LiveChat from 9 AM to 7 PM EST. We also contact any customers with public complaints (whom we can identify) in order to address their concerns directly. If a complaint or concern is missed by our support team, we apologize!

Jul. 14th, 2021

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Ava Gadon Ellicott City, MD

The team in the office were super informative and friendly! Everything was really transparent.

5 years ago

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Kayla Scholle Royal Oak, MI

Super easy and I can already see a difference!! I’m on stage 3 of 16 right now!!

5 years ago

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Trey Baltimore, MD

DC location. Staff were excellent at explaining improvements to candid since the last time I came

5 years ago

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Donna Harper Tualatin, OR

Shayla is very professional but most importantly very personable. Great to work with.

5 years ago

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Jeanna Contino Queens, NY

Mackenzie at the upper east side location was so nice and friendly and made the process super easy!

5 years ago