Name: Candid
Rating: 4.8

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N Gutz Brooklyn, NY

Easy, fun technology, helpful associates!

5 years ago

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Taylor Akron, OH

Patrick was very personable and pleasant to work with.

5 years ago

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Anthony Lyndhurst, NJ

Walked me through step by step! Great job!

5 years ago

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Ss Brooklyn, NY

I like that there's an orthodontist involved and that it's affordable.

5 years ago

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Ken Mesa, AZ

Simple, fast, professional, convenient, great price point

5 years ago

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Jemaine New York, NY

Amazing and friendly staff, the environment is warm

5 years ago

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Jessica Colwell Dallas, TX

I liked how easy the process was and how affordable it was.

5 years ago

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Jordyn Giddens Wichita, KS

There was solid support throughout the process.

5 years ago

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Mary Jackson Orlando, FL

Professional, friendly, cost effective!!

5 years ago

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Patrick Henning Montpelier, VT

Great people. Very nice. Well explained.

5 years ago

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Jon A Denver, CO

Easy. Simple. Affordable. Quick and efficient

5 years ago

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Mia San Rafael, CA

Professional and clean appearance. Great customer service.

5 years ago

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joel pickens Austin, TX

Excellent customer service and very open and helpful

5 years ago

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Paris Ingram New York, NY

Malcolm provided a thorough consultation Great service!!!

5 years ago

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Ty Washington, DC

Sales people are competent and confident

5 years ago

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Jackie Lee Pittsburgh, PA

Jared was knowledgeable about the company and very helpful!

5 years ago

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Karl Washington, DC

Knowledgeable staff, able to explain in detail the process.

5 years ago

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Ostin , CO

Shayla was great and super friendly!!! 10/10

5 years ago

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Martha Washington, DC

Excellent! Very informative and professional.

5 years ago

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Robert Tanney Mundelein, IL

Effective treatment at a reasonable price

5 years ago

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RC Lakeland, FL

Excellent customer service. Excited to try aligners.

5 years ago

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Alejandro Ladines Macias ,

I like that they are there every step of the way.

5 years ago

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renee cotton Acton, MA

Answered all my questions. A pleasure to work with

5 years ago

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Amanda Parker Leesburg, FL

Patrick was amazing and very informative.

5 years ago

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Ethan Yang Lawrenceville, GA

Customer service was great! All my questions were answered

5 years ago

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Brant Jones Sidney, OH

Very good customer service from Josh M.

5 years ago

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Amber Johnson Hobbs, NM

Kind fast response clear direction courteous service

5 years ago

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Melissa Finn Ogdensburg, NJ

Very insightful and helpful. Can’t wait to get started.

5 years ago

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Marco Salas Jacksonville, FL

Josh was a great help with completing my application

5 years ago

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Robert Shipman Huntersville, NC

Very responsive and very great customer service

5 years ago

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Danielle Worthy Austin, TX

Very nice and informative. Also helpful .

5 years ago

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Juan Calderon Napa, CA

Customer service and easy step by step process

5 years ago

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Samantha South Richmond Hill, NY

The process was very easy. Love the customer service!

5 years ago

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Leslie Welch ,

I appreciate the thorough communication.

5 years ago

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Jocelyn Nicole Foxborough, MA

Very easy to coordinate with, that help out a lot!

5 years ago

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james griffith Albuquerque, NM

Answered all my question right from the start

5 years ago

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TJ ,

He was patient and helpful. He did a great!

5 years ago

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TRACI RODGERS University Park, IL

He was very helpful . Also very informative

5 years ago

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Dustin Bell Chula Vista, CA

Knowledgeable, friendly, thorough! Thanks

5 years ago

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Kennedy Andrews Hollywood, SC

Communication and friendliness! Emma was super helpful

5 years ago

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Khadijah Bhutto Ramirez, PsyD Escondido, CA

Josh was informative, easy to reach, and super helpful!

5 years ago

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Nicrich26 Aliquippa, PA

Very nice. Personable and willing to help!

5 years ago

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Skixy Cleveland, OH

Emma was wonderful to work with and easy to talk to :)

5 years ago

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Juvon Carmichael Schertz, TX

I like the convenience and the overall effortless processes.

4 years ago

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Andrey Aleksandr Geydebrekhov CA

Has been great so far, although I do think that accepting care credit would help.

5 years ago

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Elisa Toral Birmingham, MI

Super friendly team! I’m already in love with this treatment

5 years ago

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Darcy Caperton Dallas, TX

Very thorough. Very helpful. Quick and knew exactly what they were doing!

5 years ago

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Verified Customer

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Anjelica Thompson

The aligners that I paid $1,500 for do not fit.

6 years ago

Reply from Candid

Hi Anjelica. Thank you for your feedback. Candid and its affiliated orthodontists seek to provide high quality services. Because of privacy concerns, we can't comment about patient care on public channels. However, our customer care team is available at 1-844-295-6915 or via LiveChat. We do contact any customers with public complaints (whom we can identify) in order to address their concerns directly. If a complaint or concern is missed by our support team, we apologize!

Feb. 14th, 2020

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Joe Raine Houston, TX

The new Candid has orthodontists that refuse to do their job and send new aligners to straighten your teeth.

5 years ago

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Precious Moore KY

I like everything. Nice staff, perfect services

5 years ago