Name: Candid
Rating: 4.8

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Natassia Gray Brooklyn, NY

Bri was amazing and explained everything clearly for us understand . We enjoyed our Candid Visit . Thanks Bri !

5 years ago

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Kendra Pollock San Jose, CA

Great experience. Everyone was so nice and friendly. Great style and everything was so clean and organized!

5 years ago

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Tiana B Pawtucket, RI

Everyone was very friendly, especially Patrick! And it's was easy and comfortable to do from my home

5 years ago

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Chase A Iowa City, IA

I like the whitening kit offered at a low price and Patrick was very good at communicating everything I needed to know

5 years ago

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Janeen Baxter ,

The staff was amazing, friendly, and very efficient. Special Shout out to CC and Kait you ladies rock!

5 years ago

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Hadi jaber Union City, CA

Jordan was super helpful and answered every question I had. Her explanation was very clear. Would recommend!

5 years ago

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Klodiane Camaj ,

My experience in the Upper East Side Candid was amazing. Bri explained and answered all of my questions.

5 years ago

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Laura L Alexandria, VA

Excellent. From the moment I step into the office, clean, professional. everything excellently. I would recommend.

5 years ago

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Tiffany Smith ,

It’s been amazing !!! The prices and care are incredible !!! Super convenient, and so far so good !!!

5 years ago

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Sarah Garden Grove, CA

Annalisa did such an incredible job! Thank you so much for explaining everything to me. I can’t wait to get started.

5 years ago

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rowan cassius Union City, CA

San was very friendly and accommodating. Additionally, covid safely protocols were followed the entire time.

5 years ago

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Caleb Banks Stow, OH

Very informative and friendly. Emma made my experience enjoyable and easy. Customer service far above and beyond!

5 years ago

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Tae Min ,

Very good so far, the representative was knowledgeable and thoroughly explained the product, process, and timeline.

5 years ago

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Ian davis Dallas, TX

Quick, easy, understandable and Dan at the upper east side studio did an amazing job before i came in and after I left.

5 years ago

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David Cleves Alexandria, VA

It was awesome! Very easy to find. Great staff and employees that are very knowledgeable and helpful.

5 years ago

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David Browne Hull, MA

I love the website, technology and do it yourself fitting. Patrick was very informative and was a please to deal with.

5 years ago

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Dylan Brooklyn, NY

Very friendly super helpful. Provided so much information and explained it in a way where it was all understandable.

5 years ago

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Katie ,

I like that there is orthodontist oversight of treatment but with virtual consultations. The price is right too!

5 years ago

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daniel shen Garden Grove, CA

Friendly and quick. Covid protocol made easy, I can only imagine how much easier it will be post pandemic!

5 years ago

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Kyleigh Hurst Fort Lee, NJ

Molly was great. The process was very quick and easy, which is very important to me. Thanks, everyone!!

5 years ago

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cambridge cambridge ,

Awesome service and Patrick explain everything extremely well. Thank you again guys for all the help!

5 years ago

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Shawn Schwarz Broomfield, CO

5 years ago

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L Rockville, MD

Went to the Rockville office and had a great experience. Helpful and knowledgeable staff and clean office.

5 years ago

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Sean Rockville, MD

Rockville location was clean, professional, and friendly. They did a great job explaining the process.

5 years ago

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Koleiter Rockville, MD

Great service! Answered all my questions in a polite but educational way. Overall good vibes from staff and office.

5 years ago

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Alt123 New York, NY

Had a great experience in the UES studio with Brooke! Feeling very confident and excited to begin my treatment :)

5 years ago

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Deena Luks Brooklyn, NY

Everyone was very nice. Very clean studio. Answered all my questions. I am excited to start treatment!

5 years ago

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nicole estupinan Passaic, NJ

my experience was great and very well explained. Emma walked me through all my options and was super kind.

5 years ago

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Andrea Union City, CA

Smooth experience! Isabella did a great job walking me through the whole process and answered all my questions.

5 years ago

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Kathrina New York, NY

It was a great experienced Dan is so professional and detailed..candid upper east side nice location as well

5 years ago

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Kiandra Powhatan, VA

This is my first time trying it so i want to see how it works but it looks like it works really well.

5 years ago

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Arson Ngo Sebastian, FL

I appreciate the hard work and service they did to take care of my payments to get me set up with Aligners.

5 years ago

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Lailani Groff ,

Even though I haven't continue my aligners I'm satisfied with the customer service to answer and solved my questions!

5 years ago

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SHANNON White Fernley, NV

It was easy to use online and had great instructions. Plus the caller Shayla F was great!!! Very pleasant!

5 years ago

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Sandra Jonesboro, AR

I like that I can do it all remotely. It saves time and money for me. Less time off to do these thing more I save..

5 years ago

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Helen Fernandez Los Angeles, CA

Morgan and Luke were great and patient throughout the entire process. My visit was super painless and thorough!

5 years ago

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Carlisle P Manhasset, NY

I had an excellent appointment at the NOMAD location. Molly was extremely informative and a pleasure to work with!

5 years ago

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Cyndi Snyder Syracuse, NY

Zou was so friendly and helpful! He made the process of purchasing my aligners at the sale price super easy.

5 years ago

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Kelly Hurley Bloomfield, NJ

Very informational. Was easy to follow and understand my treatment plan exactly. I look forward to starting my treatment plan.

5 years ago

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Mikaela niemasz-cavanagh Randolph, MA

The company has good customer service, however, after over a year of treatment, and a lot of movement in my teeth, I'm still not convinced that Candid actually works to straighten teeth.

5 years ago

Reply from Candid

Hi Mikaela. Thank you for your feedback. Please know that Candid and its affiliated orthodontists aim to provide high quality services. However, because of privacy concerns, we can't comment about patient care on public channels. Our customer care team is available at 844-295-6915 or via LiveChat from 9 AM to 7 PM EST. We also contact any customers with public complaints (whom we can identify) in order to address their concerns directly. If a complaint or concern is missed by our support team, we apologize!

Mar. 1st, 2021

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Fabio Ramirez Las Vegas, NV

Analisa Was very helpful and process was really great! And kind Hoping the best for my teeth Tahnk you!!

5 years ago

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Zachary Bonfilio San Antonio, TX

Service was very helpful and my representative was friendly and took care of all my needs in a timely manner.

5 years ago

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Erik English, IN

So far, my experience with Candid has been great. Candid has made my dream of having clean and straight teeth easy.

5 years ago

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rajiv Rockville, MD

It was easy to locate, really great professional staffs. Felt amazing, left no questions unanswered. Great service.

5 years ago

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CJ Rockville, MD

Excellent customer service from Leem and Lee in the Rockville office. Very friendly, knowledgeable and patient.

5 years ago

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Ben Rockville, MD

Came to the Rockville location...Saleem was great. Very courteous. He clearly and methodically explained the process.

5 years ago

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Nicholas Nortz ,

My representative Shilp was amazing! Super friendly and helpful. Definitely put my mind at ease. Thanks!

5 years ago

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JJ ,

Excellent consultation from Justin at Candid in Brooklyn. Very impressive knowledge & explanations of the process.

5 years ago

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Trace Durham San Antonio, TX

Great experience. Very easy and affordable. Patrick was extremely helpful and informative through the process.

5 years ago

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Olivia LaFlamme New Haven, CT

They’ve made it so easy for me to get the smile I wanted! Can’t wait to complete it and see the final results!!

5 years ago Edited September 14, 2021