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Southwest Airlines

Is This Your Business?
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6.2

Overall Score

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BLF Pleasant Grove, UT

I live that you don't have to pay baggage fees with Southwest. They also allow you to choose your own seat with is nice.

7 years ago

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Jeremy Mesa, AZ

They always get the job done for good prices comparatively and the flights are nothing and at all as far as comfort goes.

7 years ago

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Dominic Cervantez Salt Lake City, UT

I have used Southwest more the last year or two and feel that they have great customer service and good reasonable pricing.

7 years ago

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Jenny Alpine, UT

We love the fact that we don't have to pay for our first piece of luggage with Southwest, and their prices are good.

7 years ago

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Cici Paskett South Jordan, UT

I tend to fly with southwest, mostly because the prices are reasonable. There’s nothing special about it, but it’s safe and affordable.

7 years ago

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Valarie Heaps Lehi, UT

We love their affordable prices and the sense of humor on board of the aircraft. Thank you Southwest!

7 years ago

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Linda Quach Gilbert, AZ

Great prices and great customer service. Any issue I have had they always fix immediately- prices are great

7 years ago

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Jaime American Fork, UT

I like that we can find good deals on flights through Southwest! I do wish we could pick our seats before getting to the airport, though.

7 years ago

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Kate Gregson Gilbert, AZ

Southwest is a great airline that provides reliable and comfortable service for a fair price. I would recommend the airline.

7 years ago

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kiley Gilbert, AZ

Southwest is a great company, because you get great deals for a great price and the flights are very enjoyable.

7 years ago

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Cruise Myers Gilbert, AZ

While the flights themselves are enjoyable, the treatment of my luggage was horrible. On multiple occasions my musical instrument was mistreated, leaving it destroyed from the rain and busted up being dropped.

7 years ago

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oallred Gilbert, AZ

I flew on Southwest Airlines and the flight was on time and they had great customer service to help me get my ticket easily.

7 years ago

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Rachel B Eagle Mountain, UT

Southwest is always an affordable option, but the flights sometimes don’t go where you want. I feel like they only service certain airports.

7 years ago

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Angela Pyrah Willard, MO

Always a good airline. No issues at all ever. Love the free checked bags and how well you are treated on the flight.

7 years ago

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Lisa Hanson Calabasas, CA

Prices are usually good. Appreciate free checked luggage. Don’t like paying for early bird and it’s often not very early. Planes could be neater.

7 years ago

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PolyanaL Salt Lake City, UT

I wold never travel on southwest airlines again. They do not assign seats to you so when you board, it felt like black friday to me being pushed around so they can get seats that they wanted.

8 years ago

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Anne Radcliffe Pleasant Grove, UT

i have flown southwest many times. the value is great, customer service has been awesome, i just wish they went more places i want to go!

8 years ago

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Kristin G Pleasant Grove, UT

We enjoyed flying Southwest out of Salt Lake City Utah. Their flights usually run on time which is very important to us.

8 years ago

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Boston Whipple Provo, UT

The prices are generally pretty good and my flights have always left on time. There isn't much leg room I'm the normal seats though.

8 years ago

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Sadie Scoville Pleasant Grove, UT

I always expect to pay a little bit more for Southwest, but I get a free bag and they give you snacks and stuff

8 years ago

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Kristin Pleasant Grove, UT

Southwest seems to be consistent with its prices and flight schedules. I don’t See as many sales go on Southwest as other airlines.

8 years ago

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K Robison Layton, UT

Had a long flight with Southwest and they were especially accommodating. I appreciate there friendliness

8 years ago

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Michelle Hawker Las Vegas, NV

Truly the best airline to fly with. Friendly, helpful and their cancellation policy can't be beat.

8 years ago

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Madelyn Grossarth Herriman, UT

The flight attendants were nice. They also have good refreshments.

4 years ago

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Laurel Dalton Herriman, UT

I love flying with this company! They make traveling so easy and convenient!

4 years ago Edited January 26, 2022

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Anoushka Ahuja Orlando, FL

Southwest Airlines is a great airlines with good customer service and good deals

4 years ago

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Emily D Herriman, UT

Southwest Airlines is affordable and provides great service!

4 years ago

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Jaelynn Florence Tallahassee, FL

Southwest has great customer service and the rates of flights are affordable.

5 years ago

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Mary Ella Hardy Charlotte, NC

Friendly staff in airport and on plane. I love how they don't charge for bags.

5 years ago

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Zoe Stein Cincinnati, OH

Such a good value, love using the points! Easy to book, the app is easy too!

5 years ago

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Linda Patterson Amarillo, TX

Great service..free luggage..would like more direct flights out if Texas with less stops

6 years ago

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Kain Lytle, TX

by far the best boarding process of any airline. i will always fly southwest given the option

6 years ago

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Emmalie Norwalk, CA

Southwest Airlines is a very reliable, honest and overall great company! 10/10 would recommend

6 years ago

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Andtrw Safarik

southwest is one of my favorite airlines, It has great prices and compatant, friendly people.

6 years ago

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MaryAnn Hagblom Salt Lake City, UT

Very small leg room. My flight was canceled. But they did put me on a new new flight which was good.

6 years ago

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Tiffany Barney Salt Lake City, UT

Good prices, good service, lots of flight options. Bring back the honey roasted peanuts.

6 years ago

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Dwight R Moore Inman, SC

Great the very best on time Always friendly n courteous attendants

6 years ago

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Donald Beyer La Mesa, CA

Always been good. Prices are great. We like it simple and easy.

6 years ago

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Barbara Cornell Woodbine, MD

Everything went smoothly in spite of a brief winter weather delay.

6 years ago

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Chip

Low fares. Lots of flights. Flexible with flight changes. Usually on time.

6 years ago

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SnowballH Salt Lake City, UT

We like to use southwest when we’re flying to closer locations. Costs less than the majors.

6 years ago

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Ralph Degraff Chandler, AZ

On time and friendly employees. Was able to get on board in the first group.

6 years ago

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RONALD REED Indianapolis, IN

Southwest is a discount airline but unfortuntately is becoming far too expensive to what they are offering.

6 years ago

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SHENA LALLY Dayton, OH

Comfortable. Pleasant. Cordial staff. Timely departure and arrivals.

6 years ago

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Rita J Aurora, CO

I use this airline because bags fly free. They still serve drinks in a small cup at no cost.

6 years ago

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Marilyn Slavin Frankfort, IL

Just EASY! No hassle flying. The people, the lines, check in and everything.

6 years ago

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Marlene Carr Trenton, NJ

Flight was good. Stewardess were helpful and check-in went well.

6 years ago

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Jacquelyn Taylor Robinson Garland, TX

price comparison and availability options always on point if you purchase in advance

6 years ago

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Calse

East you check in, first come, first serve seating and free baggage

6 years ago

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Denise Miller

Flight cancelled and they didn't want to compensate me only gave $75. after I missed a days work,had to spend additional hotel and rental car fees.

6 years ago