Name: Southwest Airlines
Rating: 4.4

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Ervin O Ristau

I fly First Class at Coach Rates on Southwest! They are so accommodating.

6 years ago

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Allen

I fly frequently and the crew(s) are wonderful. Friendly and fun.

6 years ago

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Charlene Noblick

Rude check in people. Dirty airplane. Unfriendly. Very disappointing for a family trip to Florida. Family could not sit together.

6 years ago

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Maria Colorado Springs, CO

Flew to Boston and was smooth, uneventful and pleasant crew.

6 years ago

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Brian Personett

They do what they say they'll do, flights are on time, it's exactly what I expect.

6 years ago

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Leland Fincher

No change or baggage fees. Always on time. Friendly and professional employees.

6 years ago

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Anonymous

Employees super courteous and I don't have to pay for my suitcases.

6 years ago

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Janice Mowry

I can usually find reasonable price seats times I want to fly

6 years ago

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K Hall

Friendly staff, accomodatingwith my foot injury for pregnancy boarding.

6 years ago

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Carla fruner

Exceptional customer service, especially the flight attendants

6 years ago

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Arlene Ga;llie

Have always had great service, the price of tickets are the best

6 years ago

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Daniel

Always the best experience. I fly no other domestic airline.

6 years ago

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JR

SW is very reliable, good fares, good baggage policy. Always know what I'm getting with SW.

6 years ago

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Gabriela Velasco

The delays sometimes and that causes domino effect on next flights

6 years ago

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Elizabeth Phillips

Good price. Helpful staff at the gate. Excellent service from the stewards!

6 years ago

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elaine

Excellent service, reasonable fares, 2 free checked suitcases, safe

6 years ago

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Debbie

we have received excellent and friendly customer service and great employees

6 years ago

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Lynne Oak Creek, WI

On Time, Baggage Fees (mostly free) are great, Service is very good

6 years ago

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Laurie Ziegler Hilliard, FL

Outstanding service, always on time. Never have I missed a connection flight

6 years ago

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kerry pardye Chandler, AZ

always respectfull and safety conscious, employees friendly and caring

6 years ago

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GeeGee Freeport, TX

Consistent with customer service, cleanliness and helpfulness

6 years ago

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Luz Lopez

it's very affordable and convenient, service it's very good and friendly

7 years ago

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BarbS

Excellent customer service. Easy boarding. Alway a pleasant experience.

7 years ago

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S Logan, UT

Thanks we’re good the service was great could’ve had a much better selection for watching flight Internet terrible

7 years ago

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Cheryl Parmely Phoenix, AZ

Timely, good pricing, like the open seating, passengers behave better

7 years ago

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Jack

I like that they always have competitive pricing and you can more than likely get a good deal on a flight.

7 years ago

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Brian McCurry

Helpful! Courteous! Flexible! Priced reasonably and comfortable.

7 years ago

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Joyce

Love them!!! They are great! More flight times would be great.

7 years ago

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Lorry Sorgman,EA,MST,USTCP

Easy of purchase, great service, reliable. Maybe the way they load their plane.

7 years ago

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Katie San Diego, CA

I love Southwest and fly with them all the time! Great service and fares.

7 years ago

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Joan

Have always been able to get dates, times, & seats requested.

7 years ago

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Melissa Velsor

great service only airline i will fly with when i choose to fly

7 years ago

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Allison Buchtien Galveston, TX

This is a great airline that consistently gives great service in all aspects.

8 years ago

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Lawrence

Easy to rescedule flights without penalty. And no bag fees.

8 years ago

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Jimmy Whitson

I have no complaints with them and consider their service very good for the costs.

8 years ago

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Mohan Upadhyaya

great simple service, simple boarding and no assigned seating, on time

8 years ago

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Mimi

I love their courtesy and professional and friendly customer service.

8 years ago

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Jocelyn E Lehi, UT

Love the prices, flexibility, and free luggage. Don’t love not having an assigned seat!

8 years ago

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Carter Lehi, UT

South west is super cheap which makes it good for anywhere flying.

8 years ago

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John zupancic Edmond, OK

Courteous & friendly.. check in was great! Luggage was speedy and good

8 years ago

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Mike Quirk Thornton, IL

Great customer service, try to get everybody seated and off on time !!

8 years ago

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5 Austin, TX

The staff were helpful and attentive their boarding procedures could be improved.

8 years ago

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Rose Mission, TX

Prices are really fair for seniors. Wheelchair people are very caring

8 years ago

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Monai West Queen Creek, AZ

Love choosing my own seat, love the prices and places they fly.

8 years ago

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Charlotte Ash Sandy, UT

I haven't liked flying on Southwest. They may have good prices but are lacking on their customer service.

8 years ago

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Sarah Coats Sandy, UT

Wonderful airline! And it's a great price for what you receive!

8 years ago

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Derrick Martinez South Jordan, UT

affordable but full of perks. While south west might not be the best airline it is full benefits. Some of these include cheap WiFi and 2 free bags.

8 years ago

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Kaylee West Jordan, UT

Not having an assigned seat is a drawback and the snacks are sub-par. Checking a bag is free which is nice but the planes are usually dirty.

8 years ago

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Raquel Sandy, UT

The flight was smooth and the service was great. Not a fan of first come first served seating.

8 years ago

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Greg Kamp Valencia, CA

Straight forward on all details Including seating, ticketing, Boarding .

8 years ago