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6.0

Overall Score

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Kathryn Robinson Riverton, UT

I love flying Delta! I recently flew on Delta and we experienced delays due to weather. Delta did everything possible to make our flying experience as convenient and comfortable as possible, especially given the circumstances. I will always choose to fly Delta.

6 years ago

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Desi Pleasant Grove, UT

This is a really nice airline. It's very comfortable, but it's quite expensive. I guess it's worth it though, cause you just feel really relaxed and nice there. There's good entertainment, the flight attendants are amazing, and the plane looks quite nice too.

7 years ago

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Ellen Morris Potomac, MD

I love Delta! Their service is fantastic and reliable and I love the in-flight entertainment they provide. I wish it was cheaper to check bags but I guess we cant have it all. The rewards program is also good and I always try to fly Delta so that I can get miles on my account.

7 years ago

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Miles Strother American Fork, UT

Delta is definitely the best Airline I've used. Although the ticket itself is usually pretty pricey, they avoid extra fees and add-ons, which is always appreciated. They usually provide more leg room as well as in-flight movies and wi-fi, which is always nice to have. Definitely reliable and probably the safest way to avoid delays.

7 years ago

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Alyssa Boren American Fork, UT

I love how comfortable the seats are no matter how long your flight is. The flight attendants are always kind when bringing you things that you ask for. The movie and show choices are incredible and I am always entertained the whole flight.

7 years ago

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Ted Johnson Pleasant Grove, UT

Delta Airlines are safe and secure. I know what I am getting every time and it stays the same. The are very reliable and I trust them completely. They have friendly and helpful people working there that make my trip always very comfortable and they have good deals.

7 years ago

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Krystal Taylor Pleasant Grove, UT

I was very pleased with the airplane food of all things. I also loved the TV selection that was available. I've flown several times with Delta both domestic and internationally, and I've had great experiences every single time.

7 years ago

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Breanne Stanko Logan, UT

Love flying through Delta. Such a great airline company. The planes were always clean and new. Flight attendants were so nice and helpful. The planes were reliable and on time. Never had any maintenance errors. I love you Delta!

7 years ago

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Rachel Ellsworth Gilbert, AZ

I really enjoy flying Delta airlines. I find that they have cheaper prices than a lot of the other major airlines, which I appreciate because I am a poor college student who likes to fly home to see my family pretty often. Thank you Delta!

7 years ago

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Jennifer Smith Salt Lake City, UT

Hands down, Delta Airlines is my favorite. They are reliable - flights are rarely cancelled. Their customer service is great. The planes have individual screens for personal entertainment. There aren't hidden costs in their services and they provide snacks for almost every flight.

7 years ago

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Isaac Kaysville, UT

I try to only fly delta whenever I go because of the great benefits and customer service. The first time I missed a flight, I was scared of what I was going to do and if I would make it. But they helped me find another flight within an hour.

7 years ago

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Natalie Prestwich Taylorsville, UT

I have flown with Delta several times. Each time has been amazing! They have always been on time, staff is very friendly and the airplanes are clean. I do feel like they are a little more money than some other airlines, but I’ve never had a bad experience with them yet!

7 years ago

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Claudia Soto Park City, UT

Delta has superb customer service. From small to big issues, the staff has always helped me resolve any issues. Furthermore, taking flights with Delta is always satisfactory, with good quality airplanes and service. Delta is my go-to airline!

7 years ago

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Beth Farmer Pleasant Grove, UT

Just flew with Delta for a sisters trip. They now make you pay to check a bag. Seriously? I can't take a bag for free? The ticket to fly is already so expensive I can't believe you have to pay extra to take stuff with you!! On top of that we had to pay if we wanted to pick our seats! They have just found ANY way to get an extra buck out of you. When we paid extra to pick our seats they told us we'd be first to board since we had paid extra. Our zone was the very last zone. We were literally the last ones on the plane even though we paid extra. There's very little room on the airplanes but I think that's any airplane unfortunately. I gave them a 3 star only because I was so happy to have a screen with the newest movies and they also had movies for children on there! Just hook up your ear phones and you could watch anything you wanted. That was so nice!

7 years ago

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Kelcee Young Pleasant Grove, UT

In my experience delta is one of the nicest airlines you could go on!!! They have great customer service and are always really friendly!! They always make sure that you are being taken care of and you are having a great trip and flight!!

7 years ago

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Dean Ogden, UT

We love Delta! I have yet to have a flight late while flying on Delta. The prices are a little high but the flight options, a ton of direct flights, make it very convenient. I love the customer service and have genuinely never had a single problem while flying Delta.

7 years ago

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Jennifer Ogden, UT

Delta has always been great to me. They have a ton of flight options, their prices are low and their customer service is great. Whenever I look for a flight, I always check with Delta first. If you haven't flown on Delta you will be so happy with the flight attendants and flight services.

7 years ago

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Reese Pleasant Grove, UT

I love Delta Airlines. I have flown many times on Delta and they have more space and the quality is always better. I am treated as a person, and not as cattle and the flights are more pleasant. They are convenient out of Salt Lake City and go where I want to go.

7 years ago

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Katie Salt Lake City, UT

I recently flew with Delta and it was a wonderful experience. Using their app was extremely helpful as it kept me updated about my plane schedule (which ended up changing twice because of the weather). I would definitely recommend flying with Delta!

7 years ago

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Erin Lindon, UT

We’ve only flown Delta for the past seven years now. They offer competitive rates compared to other airlines. We’ve had great experiences on their flights and found their flight attendants to be very friendly and accommodating. We haven’t experienced any problems. We are and will remain loyal customers.

7 years ago

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Helen Thompson Bountiful, UT

WE HAVE FLOWN WITH DELTA MANY YEARS AND FEEL LIKE THEY REALLY DO TRY AND PLEASE THEIR CUSTOMERS.WE LOVE IT BECAUSE WE CAN USE OUR FREQUENT FLYER MILES WITH THEM , WE CAN FLY WITHOUT HAVING TO PAY FOR OUR LUGGAGE . THEY HAVE ALWAYS BENT OVER BACKWARDS TO HELP WITH OUR NEEDS WHETHER IT WAS 35 YEARS AGO ADOPTING A BABY FROM COSTA RICA OR GETTING A BETTER SEAT WITH A HIP OR BACK INJURY. THEIR STAFF ON THE PHONE IS ALWAY READY TO HELP YOU IF THEY CAN .

7 years ago

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Brennan Orem, UT

I fly Delta very frequently and can honestly say that I have never had a negative experience. Their prices are always competitive and flights are very much on time. I would recommend using Delta if at all possible. Flight attendants are very nice and helpful as well.

7 years ago

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JAKE American Fork, UT

We fly Delta all the time and have had mainly good experiences. When booking online it is frustrating though because I feel like the prices are always changing as you are booking. It showed the price then we looked at a couple other airlines and when we came back within the hour the price had raised by about $50 for the same seat so that was frustrating.

7 years ago

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Ann Bailey Lehi, UT

While flying on a flight to Las Vegas, we had to overshoot the runway because of the heat and turbulence. It was a little scary, but the pilot calmly came on and notified us shortly after as to why he did what he did. It helped put my mind at ease knowing he was safely getting us on the ground.

7 years ago

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Lauren Jorgensen Salt Lake City, UT

Delta Is definitely my fiance and I's go to Airline. The service is just unmatched. The price may be a little bit more then competing airline's but so worth it. I have never had a delayed flight and the flight attendants are so nice.

7 years ago

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Lindsey B Orem, UT

Reliable, Great Prices, great customer service! I love Delta and look for their availability when flying everytime! I have never had a bad experience and would recommend their service to absolutely anyone! Their selection of flights always seems to have the best options.

7 years ago

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janalee sanders Valley Center, CA

we fly Delta all the time. We have never had a problem. reservations are always easy and there are almost always sales. there have been a couple of times when we needed to make changes and they were able to accommodate those with no issues.

7 years ago

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Hannah Thompson South Jordan, UT

Delta is a very reliable airline. From my experiences, the flights are very organized and professional. When I fly delta I rarely have flight anxiety because I feel calm and reassured by the flight attendants. I would choose delta over most airlines.

7 years ago

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anonymous Pleasant Grove, UT

We used Delta when we fly back from Hawaii. The flight was on time, and we enjoyed the screen on the seat to watch a variety of movies. They also asked if anyone wanted to check in the carry on luggage at the gate for free, and it was sent all the way to the destinations. It was nice to be able to fly light.

7 years ago

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Shayla Hankins Lehi, UT

Delta airlines use only the nicest, most advanced airplanes with top of the line equipment. They offer free movies and meals, and their snacks are delightful. I have enjoyed every flight with delta and intend to fly with them again in the future.

7 years ago

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Hailey Nilson Salt Lake City, UT

I travel a lot with my job and almost every trip is taken with Delta. And if it's not, I always wish it was with Delta. The overall experience that Delta airlines provides is out of this world. I always feel safe, secure, and satisfied on every flight.

7 years ago

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Katie Howard Pleasant Grove, UT

Of the regular airlines (not discount), Delta is one of the best. We often find decent fares through them, and they have lots of flights available, although that might be because our closest airport is one of their hubs. We end up using them more than any other airline. They seem to be a little more reliable and more flier-friendly than most of the other large airlines, although they have cut services and space along with everyone else.

7 years ago

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Jaime American Fork, UT

Delta is our favorite airline. We love how helpful the employees are, and we love to earn miles each time we fly. We've been able to use those miles to help purchase flights, and it is always so nice when we have enough miles saved up to do that!

7 years ago

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Lindsay Fritts San Diego, CA

Delta has really stepped up their game lately. They used to be one of my least favorite airlines, but now they are one of my favorites. They upgraded their planes and the seats are pretty comfortable and the extra room seats are great. Definitely look for Delta now when I search!

7 years ago

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Lydia Arnold Alpine, UT

I like to fly Delta Airlines because it's a bit nicer than some of the other discount airlines. Of course, you sometimes pay a bit more. But you're not being nickled and dimed for your luggage like some other airlines. Services like movies, music, internet access, etc. are good. Employees are nice.

7 years ago

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Kevin Nelson

After over 6 years as a frequently flier on United, I switched to Delta after moving to the Salt Lake area (one of Delta's hubs). I have flown Delta exclusively for the past 4 years since making that move. I has definitely been a good move because Delta provides the best direct flight options out of SLC, and their website is really easy to use. On the downside, United's economy plus seating had more leg room and was much more comfortable on long flights, and I would have to say that United employees definitely gave me better service than I have received on Delta. Price has all been about the same.

7 years ago

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B Wasilla, AK

Its always a pleasure flying with delta. Why? Because its got more luxury than southwest or Alaska airlines (the other 2 I fly on because of pricing). I would much prefer them, and they are usually really good when you ask for stuff or need help.

8 years ago

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Tate Tomlinson Pleasant Grove, UT

The best part about Delta is the movie selection. Sitting on a plane for multiple hours can get boring but with the entertainment system you never get board. And the staff is always willing to help with a smile on their face. Delta also has really good rewards/sky mile programs for their frequent flyers.

8 years ago

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Cheyenne Pleasant Grove, UT

I fly standby with Delta and i have to say they are the nicest airlines ive been on. They want to provide you with the most comfortable flight as possible. Whenever I fly alone i dont have to worried because i know that the flight attendants are looking out for me. If you ever have a choice between airlines CHOOSE DELTA.

8 years ago

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Nerissa Pineda Provo, UT

I've almost always flown with Delta Airlines. It's easy to accumulate miles, their credit card makes it easier, and I love that you can check one bag for free on each flight. The only problem that I have had is that you can't cancel or transfer flights. It's so hard to plan ahead in life when there are so many changes. I've had to cancel or change flights because life happens, things change; but I either can't or have to pay a huge fee to do so.

8 years ago

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Karlee Schramm Pleasant Grove, UT

Delta Airlines is a very happy environment. I have taken a 4-hour flight before and was very entertained while on it. They have screens on the back of the seats that help little kids be distracted. The service on the plane was more than expected.

8 years ago

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Sarah Ava Salt Lake City, UT

We love flying Delta! They have the best routes and their layovers are never ridiculously long as with other airlines. The tickets can be a bit more expensive, but in our experience it’s worth it. Comfortable seats and plenty of options for in flight entertainment. Delta is definitely our preferred airline.

8 years ago Edited September 14, 2021

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Amber Saratoga Springs, UT

Delta is the best airline option out there in my opinion. They are a large airline so there are a tons of different flights to choose from. They fly into nearly every airport needed. Their prices are competitive and their customer service is great. I have a sky miles card which is a nice option to get free flights and upgrades.

8 years ago

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Tori Miller Draper, UT

Delta airlines outweigh any other airline by far. The service they provide and on board services are certainly the best and like airlines used to be. They make your flight enjoyable and comfortable. It is the only airline I like to fly with.

8 years ago

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Sepi Salt Lake City, UT

Their services are very good and a lot of us customers are very satisfied with their hospitality and customer services ! Even thise who use body pass and use the airline it is very comforting to everyone to know the workers care for the customers ! I love delta !

8 years ago

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Ellinor Gray Orem, UT

Only airline I fly. It is more expensive but you get bang for the buck. Rewards are generous and they always are quick to recompense any issues that arise when flying. All staff are helpful, they have many hubs and partners which makes it so you can get more places. Never had an issue getting tickets or refunded when appropriate.

8 years ago Edited September 14, 2021

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Joy Henry Pleasant Grove, UT

The best airline out there! We have been sky mile members for 30 years and have always been taken care of and our flight have been smooth comfortable. I feel at ease flying with Delta and the crew is always helpful and friendly.

8 years ago

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wanda Saint George, UT

first class is the best when flying with Delta Airlines. Plenty of space to move around and relax your feet. i flew from Virginia to Atlanta and then Atlanta to SLC, i am so glad i chose first class. the ONLY negative review is the food was gross. i love that they gave me free ear phones and watched a movie for free. excellent service.

8 years ago

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J Paul Wright Central, UT

I have flown Delta or its partners quite a bit, mostly because I have their rewards program with my AMEX. I have generaly been please with their service and timeliness. I have been lucky to not have been cancelled or even very late on a flight. I love that my AMEX allows me to get a free bag, which is beneficial in todays flying world. They are a little more expensive, so I have to be careful to fly at the right time.

8 years ago

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Carolynn West Jordan, UT

It has been years since I have flown and I was not looking forward to it. Searching for tickets, Delta had the best price and the better flights. Our flights were good, comfortable and the crews were great. Besides weather delay, it was a great experience.

8 years ago