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6.0

Overall Score

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Cim Carver Cheyenne, WY

I’ve been flying Delta for almost 20 years. Every time I try another airline I’m reminded why I fly Delta. They are a little more money sometimes, but well worth it for the on-time reliability, service, and quality.

6 years ago

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Brent Robbins Orem, UT

Are recently flight with our family was a great experience. The crew was very nice and it our children were so entertained with the great movie/TV selection that was provided.

6 years ago

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Annie Robbins Pleasant Grove, UT

Delta customer service has gone above and beyond helping my family get a decent rate and to accommodating us to site together. I recommend flying Delta when you have children. They have made it such a pleasant experience!

6 years ago

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Joseph rex Nampa, ID

I like flying Delta, they go a lot of places out of Salt Lake City where I’m from. The only thing I don’t like about Delta is that they price gouge as it gets closer to your date to fly. A lot of times I don’t know when I’m going to fly until last minute.

6 years ago

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Randy Rhodes Pleasant Grove, UT

Just flew to Dallas last week. On time, accommodated me on an exit row since I am 6’ 6” and really appreciate the extra room for my long legs. Always seem to have a good experience with Delta.

6 years ago

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C. Horne Lindon, UT

Favorite airlines to fly on. Everyone is very friendly and very willing to be problem solvers. I really don’t appreciate the comfort animals that are on the planes. Very annoying.

6 years ago

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Mariana Linares , NC

I have flown Delta multiple times over the last year. They have excellent customer service and will work with you on any travel difficulties such as flight delays or cancellations.

6 years ago

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Jonathan B Wrigley Cedar Fort, UT

I like Delta. I've flown with them many times and it's always been a good experience. I like the personal monitors for each seat and the additional amenities they provide to make the flight more comfortable.

6 years ago

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Whitney Butters Wilde Van Nuys, CA

I fly routinely between LAX and SLC, and Delta flights are always the cleanest. They've always been very accommodating of me traveling with my young son as well. I avoid flying airlines other than Delta whenever possible because Delta has always been the easiest to work with!

6 years ago

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Bryndie Managua, MN

Delta is a phenomenal airline. My flights always depart and arrive on time, their communication with their customers is superb, and their flight staff is so attentive and friendly.

6 years ago

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Erin Farnsworth Pleasant Grove, UT

I have never had a poor experience with Delta. And the skymiles rewards cards are absolutely worth it if you love to travel. Friendly staff, comfortable airline, accommodating to costumers, and delicious in-flight cookies.

6 years ago

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Madison Kneiss Long Beach, MS

Delta is a great airline. I have had only a few issues with staff being rude , but it was 2 different planes and flying inside the us. Flying internationally I have not had any problems. The food was good, the planes were clean, the space was ok, and they turned off the lights so we could sleep. I usually fly Delta/ KLM .

6 years ago

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Allison Hall Gulfport, MS

No matter what glitches may occur, Delta always gets us where we're going and if we have any issues they're always eager to resolve them. Typically, we receive excellent service.

6 years ago

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Katie Valdosta, GA

I have flown several times via Delta. Cleanliness and customer service has always been great from the moment we board. As a military spouse I truly appreciate the respect and service shown to those who serve.

6 years ago

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Debbie Fish Biloxi, MS

Great service, friendly flight attendants. Only compliant is on how the planes are loaded, should do back to front, windows to aisles. The first people on the plane toward the front cause jams and make it take longer to board

6 years ago

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Dayjah Fort Lauderdale, FL

I had an amazing experience flying with Delta. I was a first-time flyer and was very nervous, but the workers helped me to feel comfortable. While in the air they gave out free snacks and also the turbulence was not too bad as well.

6 years ago

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Dawn Grand Blanc, MI

I fly Delta airlines often from Flint to Pensacola. The staff is always courteous and they keep us informed of our flight status. They usually have the best flight times that are convenient for our schedule.

6 years ago

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Angie Burnett Orem, UT

I have always enjoyed my flights on delta. I love their app, and the fact that I can pick my seat and meals through it along with track my luggage and get updates on my flights.

6 years ago

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Sanetta Rigby Riverton, UT

I have had great experience with Delta Airlines. The flight attendees are kind and helpful. They provide drinks and snacks at no extra charge during flights. They also have movies available to watch in most of the planes I've been in.

6 years ago

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Ann Wilkins Riverton, UT

Delta is my first choice when flying anywhere if I can find and option that it competitively priced, especially when flying out of SLC since I can more often find a direct flight. My experience has generally been good, even when my luggage was temporarily lost and I was given an allowance to spend on clothes until my luggage could be located.

6 years ago

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BeauCarl South Jordan, UT

Delta has a terrific skymiles loyalty program which creates loyal business travelers, so many in fact its very difficult for a non business traveler to reserve any good seats, no priority boarding, and luggage fees. However Delta can pretty much get you anywhere in the world if you can handle sitting in the back of the plane with no room between seats and seat cushions that have not been replaced in 15 years.

6 years ago

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Steve Midway, UT

With the exception of one hiccup I had where they canceled one of my legs without telling me and making me pay to rebook that flight, I have had nothing but positive experiences every time I've flown on Delta. Great customer service, great in-flight service. Good destinations.

6 years ago

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Shannon B Salt Lake City, UT

Overall, Delta is the best airline I've flown on. Tickets are typically a little more expensive than other airlines, but it's worth it to have peace of mind knowing that they'll get you where you want to go and on time.

6 years ago

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Michelle W Coraopolis, PA

Delta is a good airline that makes me feel comfortable flying internationally. When I flew over seas to Europe last year, I was extremely grateful for the service and amenities that Delta provided.

6 years ago

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Courtney carlson South Jordan, UT

We only fly Delta we are skymiles members. We love their staff and the service is always outstanding. We love the airplanes and our kids love the tv’s so they can watch movies.

6 years ago

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Jon Robinson Riverton, UT

We are a Delta hub in my city so we have the most options through Delta. It comes at a bit of a premium price though. There is nothing special about the experience so I typically look at discount airlines first, but Delta definitely has more flights and destinations from my city than any other airline.

6 years ago

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KC Riverton, UT

I fly a lot and try to always fly Delta. They go where I need to go - better schedules and I prefer the perks of frequent flier miles here over other airlines. That said, upgrades at even a platinum level are really difficult.... it didn't used to be that way. Still, this is my go-to airline.

6 years ago

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Jon Posey Riverton, UT

Delta is easily the best airline out there domestically. Skymiles program is the best. Service is unmatched. Their planes are clean, have all the tech you can handle. You get what you pay for here.

6 years ago

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AK Riverton, UT

This is our go-to airline (mostly because there is a hub where we live). We're usually able to find competitively priced tickets and several times offered to where we are gong. Sometimes it just depends which plane you get on.... but, I've generally had good experiences with the in-flight entertainment.

6 years ago

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abby becht Pleasant Grove, UT

I always like flying with Delta because the flight attendants are always super nice, and finding and getting onto flights are easy to do. They also have TVs for your entertainment which is a plus!

7 years ago Edited September 14, 2021

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Kate Gregory Pleasant Grove, UT

Although Delta is usually a bit more expensive, they are usually on time and pretty friendly. The last time I flew with them, I had my 7 month old with me. They were very accommodating and helpful throughout the whole process.

7 years ago

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Davis Kartchner Logan, UT

Delta is usually more expensive than the alternative flying options, but they make up for it in value. The seats are very comfortable and the in-flight accessories are of high quality. Although I do not fly Delta very often, it is always a great experience when I do.

7 years ago

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Chad Carman American Fork, UT

Delta Airlines is our main company that we use when we fly places. They are reliable, the customer service is amazing, and we will never go back to Alaska Airlines ever again.

7 years ago

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Tony Gibson American Fork, UT

We have a Delta hub here so I fly Delta a lot. I like the service and they seem to be on time to depart and arrive earlier than I expected. I don't like how I have to pay for every little thing, but their service is professional and good. I will keep flying Delta.

7 years ago

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Ed Clark Mesa, AZ

I don’t fly Delta often because I fly out of an airport that is not a hub for them. However, I have always had good experiences when I have flown on Delta. I have found their crews to be very friendly.

7 years ago

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ave Pleasant Grove, UT

Our family flies Delta whenever we can because it travels to all places all over the world. They are a reliable company and the seats have a tv in the back of them. Who wouldn't want that?!

7 years ago

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Amy American Fork, UT

I have flown on Delta quite a bit. I used to use them more than any airline because of their Frequent Flyer program but they have changed that since so it is not as good. I love that they assign seats. Their planes are generally quite comfortable.

7 years ago

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Garrett Mingus Provo, UT

I've gotten some great prices on delta flights in the past. They do have a fee for checking bags, but on the positive side it is nice that seat are assigned before hand and I love their movie selection on the plane. The in flight experience is always a solid one.

7 years ago

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Sarah Watters Quinlan, TX

Mostly good experiences with Delta. Not a fan of their baggage fees or the fact that they charge extra now for you to be able to choose your seat. But overall, they usually fly where I want to go at a fairly affordable rate.

7 years ago

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Mike Smith Austin, TX

I have alone Delta for 25 years and have always had a positive experience. Obviously there have been delays due to weather or the rare mechanical issue but I have felt they have handled the situations in a professional mater.

7 years ago

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Anonymous

im a milage member for myself my son as well as my mother. there pricing is reasonable and there flights are always on time with no issues. even got upgraded to first class once just cuz. love them. I wish we could fly more with them but like I said they always find a way to get you home safe and sound.

7 years ago

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Sherry Arnold Alpine, UT

Delta is a great airline. I've never had a real problem. Love the Biscoff cookies ;). I don't usually fly for personal travel because they are a bit more expensive, but if work is paying, I love to fly with them.

7 years ago

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Sage Robertson Cedar City, UT

Delta is always well maintained, and super clean! The staff is always friendly, and they have a variety of food choices on board (usually, depending on the flight). I really really like flying with Delta.

7 years ago

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Tracy Womack Cedar City, UT

When I flew on Delta Airlines it was a wonderful experience. My elderly mother accompanied us on the flight. One flight attendant overheard my mothers concerns. She was so kind to her and to us. She felt that everything was going to be okay. She can't wait to fly again using Delta. Thank you Delta!

7 years ago

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Lucy Hyrum, UT

Delta is such an amazing airline, they are so considerate. The plane is so clean and the flight attendants are so helpful. The flight is always on time and there are never any problems.

7 years ago

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Brooklyn May Logan, UT

Delta Airlines is the best airlines out there. The customer service is excellent, the planes are always clean and update to date. The pricing is perfect for what you get when flying with delta.

7 years ago

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Terra Stanko Hyrum, UT

Great airline to fly with! Always so helpful with everything! Planes are super nice and kept well clean. Good pricing for tickets and some baggage included. Flights are always on time and reliable!

7 years ago

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Braden Stanko Smithfield, UT

Favorite airline by far. Always clean and well kept. Can be expensive but worth every penny. Flights are always on time and the flight attendants are great and so nice to help.

7 years ago

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Chloe Adams Morgan, UT

I have flown with Delta for years. The attendants are always helpful and quick to respond. They constantly try to improve their customer care and the overall experience. I’m very impressed with them and continue to be.

7 years ago

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Olivia LeBaron Delta, UT

Delta cost a little bit more, but their service is a lot better than the cheaper airlines. They don’t charge me for little things. The staff tend to be more friendly and more professional than other airlines.

7 years ago