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6.0

Overall Score

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Schon Smithfield, UT

It was a good experience. Nothing was extremely special but it wasn’t ever negative.

8 years ago

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Jeff Martin Layton, UT

Multiple good flights with Delta. Nice staff and good flying experience.

8 years ago

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Stephenie Spangler Draper, UT

Main cardholder and spouse should get free checked bags. Otherwise great service

8 years ago

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Brette Draper, UT

I have never missed a flight and I am always pleased with their service

8 years ago

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Khu Yang

flight attendants are sensitive with the customer.

6 years ago

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Ed

luggage could be faster waited for 35 monutes for bag

6 years ago

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Robert Hay

Not good......charged $ for baggage then others had bags for free

6 years ago

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David L Coulthard

spent a night sleeping in terminal due to plane for our flight not getting in

6 years ago

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Mike Tierney Minneapolis, MN

Delta doers a great job on both ends, boarding and baggage.

6 years ago

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Anita New York, NY

Delta is reliable; of course, seats are too small.

6 years ago

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adele vanisky Scranton, PA

Good customer service and find flights generally on time

8 years ago

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Myron Slater

More room in seats, like personal and professional attention by staff

8 years ago

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Charles Hallam

Good airline. On time. Crowded seats in coach.

8 years ago

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andrea Salt Lake City, UT

it was good and the people were helpful the family had fun

8 years ago

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Leah

Always a poor CX with delta. Had to give up a 1st class upgrade because they don’t know how to run a business

8 years ago

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Jim Irwin Canton, MI

Predominant carrier at airport and have great service

8 years ago

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Karen McLean Cleveland, GA

They are really trying, from all sides of service

8 years ago

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Chad Pedigo Denver, CO

Clean airline and good value, timely departure and arrival.

8 years ago

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Neil Tippens Dahlonega, GA

Schedules and service reputations safety plan

8 years ago

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Eugene True Syracuse, NE

My wife died while vacationing, they had 2 week notice to fill her seat. I got half the money money back.

8 years ago

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Christina DiTore

Flight was canceled with 6 minutes warning. Flights never board or depart on time. Garbage airline. Avoid at all costs.

9 years ago

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Alexa Pitre New Orleans, LA

Delta is alright. Like not bad but not the best. Customer service was okay. Overall meh.

6 years ago

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Jacqueline Andrews Tampa, FL

Typically decent customer service and a good flight experience.

6 years ago

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Luna Brooklyn, NY

The flight experience is overall good. However, the seat is tight and sometimes not as clean.

6 years ago

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Clay Magee Dallas, TX

I love delta because I frequently fly in and out of Atlanta which makes delta flights cheap and easy.

6 years ago

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Allison Campbell Jackson, MS

Delta airlines customer service isn't great. I had gotten my ticket's late and almost lost my flight.

6 years ago

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Jason gourley Lehi, UT

Delta crew is s always courteous,planes clean and comfortable. Price is decent.

6 years ago

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Scotlynn Blair Phoenix, AZ

Pretty pricey but also you get way you pay for. Delta is very kind and nice and pretty clean

7 years ago

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Kim Miller Lindon, UT

We try to fly Delta whenever possible. Reliable and great customer service!

8 years ago

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jordan cummins Gilbert, AZ

Seats need to be more room for legs. I am 6 feet tall and my knees hurt by end of just a 2 hour flight.

8 years ago

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K Robison Layton, UT

Staff is friendly. Good flights with Delta

8 years ago

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Michael Ogden, UT

Been flying with them since i was little. Love this airline

8 years ago

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Kedric Kitchens Provo, UT

Always really helpful as someone traveling with a wheelchair.

8 years ago

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Kakoli Worley Salt Lake City, UT

Delta is awesome. I have flown with them many times!

8 years ago Edited September 14, 2021

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Don Chambers

On a non-code share flight, seats are cramped, no leg room.

6 years ago

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Reginald Young

expensive to say the least.. way too much for a simple flight

6 years ago

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Stanley Shatsky

Very poor on-time reliability, most especially compared with others flying same route

7 years ago

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Bill

Can be very impersonable. Treat customers like cattle.

7 years ago

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Celestine Welcome

Seats are smaller; the policy of no seat selection really sucks!

7 years ago

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Tracy R.

they are good. cheaper flights would be appreciated.

7 years ago

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Frene Ignacio

I like to see more legroom and better seats.

8 years ago

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Jeff Livonia, MI

Seats are too small and uncomfortable. Food is average

8 years ago

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Luke Salt Lake City, UT

High rates, uncomfortable economy seating, mediocre service

8 years ago

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Lonnie King Mcallen, TX

Florida airport personnel were rude and indifferent

8 years ago

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Paul West Valley View, TX

Just a shadow of it former self - now in the hands of bean counters. Avoid if possible.

11 years ago

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TAYLOR Minneapolis, MN

DELTA BROKE MY TUMI BAG AND REFUSED TO FIX IT. VERY BAD CUSTOMER SERVICE... JUST SAYING

11 years ago

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Madison Kneiss Long Beach, MS

i HAVE TRAVELED THIS AIRLINE NOT HAPPY SEATS ARE SMALLLUGGAGE HAS BEEN LOST AND NOT ALWAYS ONTIME

6 years ago

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Jill B Eagle Mountain, UT

They lost my luggage, and I had to go a whole day of my trip without all my clothes. Will not fly with the again.

7 years ago

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THANH NGUYEN

very helpful . answered all my questions with my flights.

8 years ago

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Spencer Hodgson Salt Lake City, UT

You get good service on these flights and I feel safe.

8 years ago