Name: American Airlines
Rating: 3.3

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Mary Haring Sandy, UT

It was just an ok flight. There was no entertainment available and the seats were not great.

6 years ago

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Nicholas Genes Los Angeles, CA

This airline deals in tiny seats and big prices. When you do get on, they are packed full.

6 years ago

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T

Like most airlines high cost to travel without any luxuries, but that is the normal.

7 years ago

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Dane robertson Provo, UT

I liked the flight but the peanuts weren’t very good. If your looking for food go to a restaurant

7 years ago

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Linda Quach Gilbert, AZ

Good prices- just wish the cancellation process was better- overall good customer service

7 years ago

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Brady Hanson Orem, UT

I have had very many mishaps with American Airlines - misplaced luggage, high prices, and terrible customer service.

8 years ago

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A Craw Draper, UT

Poor customer service. Poor quality airplanes. Not impressed. I'd rather fly Delta or even United for that matter.

8 years ago

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Stacy Anderson La Cañada Flintridge, CA

seat area and restroom cleanliness was poor. more gluten free choices

8 years ago

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KP Fruita, CO

Flights were on time, airplane was clean, neighbors were friendly, the food was sparse.

8 years ago

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Jeffrey Foutz American Fork, UT

Never had a flight on time. Delays of 4+ hours for non-weather related issues. The attendants were sub-par. Plane was dirty. Wifi didn't work.

8 years ago

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Michael Ogden, UT

American Airlines is very safe and clean

8 years ago

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Jeff Martin Layton, UT

I enjoyed my flight to Chicago, and then onto North Dakota.

8 years ago

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Ernestine

Small and cramped seats. Flight Attendants not friendly.

6 years ago

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Anonymous La Verne, CA

Poor Customer Service in Miami International Airport coming home from vacation in Belize.

6 years ago

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David berk

Surly staff, slow luggage handling, disorganized, decent long haul planes

6 years ago

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5

My last experience was the worst. I felt I was treated unfairly because of my race.

6 years ago

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Howard and Suzanne Davis

Missed two connecting flight due to delays

7 years ago

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Faraz Naqvi

Always delayed and service have gone down hill. Your 500 mile upgrades are absolutely useless

8 years ago

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Siddharth Jain Philadelphia, PA

Rated 3 because it's pricier than other airlines

8 years ago

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Peter Harris Milford, DE

Many of the flight attendants appear to be unhappy in their jobs

8 years ago

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lori Philadelphia, PA

No charge for first bag or carry on happy with that

8 years ago

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John Brack Tallahassee, FL

High Cost, lack of comfort, limited schedules and very poor customer service.

8 years ago

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Jody Danbury, CT

Overbooked a flight. Left us stranded in Nassau in a disgusting falling apart hotel room

8 years ago

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Ed Adame Tampa, FL

Promptness, Service, flight attendant attitude

8 years ago

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Barry Crouse Milton, WA

The seats are cramped to close causing back problems

8 years ago

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B.S. Corpus Christi, TX

Delays, missed a connection flight...waiting in the tarmac

8 years ago

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Andy r

Theee was trouble with the plane on the way back home

8 years ago

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Beverly Newport Beach, CA

Rude flight attendants. Nasty planes and can NEVER use my Advantage miles... No flights available.

11 years ago

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Carol Hanson Lansing, IL

The most rude ,nasty and overall uncaring personal across the line of any U.S. carrier .

11 years ago

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Mike Horan San Antonio, TX

Stopped flying with them many years ago. Has to be the worst airline in the world.

11 years ago

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J. S. Meridian, ID

I don't like American Airlines. Their product is subpar and their prices are usually higher.

7 years ago

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whitewolfowner

always late and destroys yout stuff and won't replace or fix.

6 years ago

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pj

Cramped seating. Not enough legroom for average adult.

6 years ago

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Yelena Wilmer Spokane, WA

The customer service is terrible. No one at the check in booth want to help.

7 years ago

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Matt Schaumburg, IL

Terrible service, liars, impossible to work with if there's any issue.

7 years ago

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Cynthia El Paso, TX

They did not let my son board and make it to his duty station.

8 years ago

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Jason New Hope, PA

The internet (goginflight) doesn't work consistently or at all.

8 years ago

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Kevin McLaughlin Edmond, OK

Poor service, rude staff. Lost count of the times they have left me stranded

8 years ago

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BETH F. ALLEN Sandpoint, ID

American Airlines doesn't get it as far as customer service.

11 years ago

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Cynthia Austin, TX

The planes are always dirty. Staff looks tired.

11 years ago

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nestor Tallahassee, FL

No room in seats, no food, terrible.

11 years ago

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Clay Magee Dallas, TX

I dislike American Airlines because they are constantly late and have bad customer service.

6 years ago

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Dave Brinton

The flight crews seem burned out and grumpy.

8 years ago Edited September 14, 2021

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Bobbi P Saint George, UT

Worst service ever, not on time, inconvenient routes

7 years ago

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Kevin Gibson San Diego, CA

It is really US Airways with American Airlines name.

11 years ago

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Robbie Coffman Port Isabel, TX

Flight delays and missed connections are the worst.

11 years ago

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ALCHARLY Pompano Beach, FL

old planes

11 years ago