Zenernet: Read 1,814 User Reviews From Real Homeowners

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Bettie J Reina Egg Harbor, NJ

Easy to work with, always polite and helped get things started.

7 years ago

Reply from Zenernet

Thanks Bettie, glad to help!

Oct. 2nd, 2019

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Dip Schaumburg, IL

Very good customer service, quote, detailed information and explanation.

7 years ago

Reply from Zenernet

Thank you for the great review!!

Jun. 14th, 2019

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Richard Manwaring Temecula, CA

Overall, very pleased with company abd staff. Decided on different provider, but it was very close.

7 years ago

Reply from Zenernet

Thank you for giving us the opportunity to earn your business. Congratulations on going solar, you're going to love it!

Apr. 6th, 2019

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Keith S Manhattan, KS

The presentation was very professional and Mark answered all of my questions

7 years ago

Reply from Zenernet

Thank you Keith! Let us know how we can support with your solar decision - we're happy to help!

Mar. 28th, 2019

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David Faulk Menifee, CA

Deanna, knowledgeable and very helpful. Pleasant to speak to you.

7 years ago

Reply from Zenernet

Thank you for the review David!

Mar. 20th, 2019

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Nilesh San Jose, CA

It was good and knowledgeable sales rep to talked about solar

7 years ago

Reply from Zenernet

Thank you Nilesh, we appreciate you giving us an opportunity to earn your business!

Dec. 4th, 2018

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Verified Customer

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John Wolf San Jose, CA

Extreme lack of communication. Length of time to even get project started.

4 years ago

Reply from Zenernet

Hi John - we apologize for the lack of progress and we appreciate your patience and understanding in regards to the complexities that arose with your installation. We will continue to update you and look forward to completing your installation to your satisfaction.

Dec. 21st, 2021

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Verified Customer

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Robert Chauls Westlake Village, CA

Haven't yet heard of our installation date.

4 years ago

Reply from Zenernet

Hi Robert - we are working to secure an installation date and will notify you as soon as we can. Thank you for your patience and we look forward to proceeding.

Dec. 21st, 2021

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Verified Customer

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Robert Gutshall Vernon, AZ

Unresponsive, lied about product, couldn't even get the address right

4 years ago

Reply from Zenernet

Hi Robert - we're sorry we were unable to help you go solar after extended communication, and we regret any hard feelings. Please let us know if we can be of assistance in the future.

Dec. 21st, 2021

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Verified Customer

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K K Chula Vista, CA

I have been trying to get them to preform as they changed the system on me.

4 years ago

Reply from Zenernet

Hi there - we're sorry to hear about this and would love to help resolve your concerns. Please feel free to reach out to our team at any time and we'll do our best to turn your experience around.

Dec. 21st, 2021

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Verified Customer

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Richard Sjoberg Whittier, CA

Slow. Failure to complete project. Irresponsible. Do not fill promises.

4 years ago

Reply from Zenernet

Hello Richard, we're sorry for the delays in completing your project. As soon as we have an update on ETA for the permits we're currently waiting on, we'll let you know. Thanks for your patience.

Dec. 14th, 2021

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Verified Customer

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Simon Methuen, MA

Hard to reach the other side of line, no response within time frame

4 years ago

Reply from Zenernet

Hello Simon, we apologize we haven't been as responsive as we should be. Thanks for letting us know so we can work on doing better.

Dec. 14th, 2021

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Verified Customer

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Marty Orange, CA

Great sales experience poor follow through

5 years ago

Reply from Zenernet

Hi Marty - we're sorry to hear about the lack of follow through after your consultation. We take pride in delivering an excellent experience throughout the solar journey. We'd love to improve upon your impression and leave you with a more favorable opinion of our company - please feel free to reach out so we can take a closer look at your case and ensure you receive prompt attention.

Feb. 12th, 2021

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Verified Customer

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Dan Silva

Salespeople keep coming and going and will call/text/email 5+ times a day

6 years ago

Reply from Zenernet

Hi Dan - we apologize for the inconvenience. We only contact people who reach out to us about going solar, and we understand when people no longer wish to hear from us. We'll remove you from our contact list.

Oct. 6th, 2020

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Verified Customer

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Ted

they used a bait and switch tactic with me

6 years ago

Reply from Zenernet

Hi Ted - we pride ourselves on being transparent and ethical in our consultation process. We would like to hear more about your experience and look more closely into the case. Please let us know how we can reach out to investigate your concerns.

Oct. 6th, 2020

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Verified Customer

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Edd Bockman West Chicago, IL

Was unable to provide a cost effective solution

6 years ago

Reply from Zenernet

Hi Edd - we're sorry to hear your experience with us was less than stellar. Unfortunately, we can't always guarantee savings from Day One, and we're always transparent when that's the case. However, we'd love to take another look at your proposal and see if we can extend a more attractive bid. I'll reach out to you personally to discuss further.

JP Gerken
CEO

Nov. 15th, 2019

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Verified Customer

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Abed Abusneineh

Bad customer service and I can't get a reply for email or phone calls

6 years ago

Reply from Zenernet

Hi Abed - we're sorry to hear you've had issues with communication from our team. We'll look into your case and ensure you receive a response promptly. We appreciate your feedback and are working on this and will get your issue resolved.

JP Gerken
CEO

Nov. 15th, 2019

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Carl Vance Modesto, CA

Mike was very knowledgeable on different options.

4 years ago

Reply from Zenernet

Thanks for your review Carl, glad you found the talk informative.

Apr. 14th, 2022

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Kevin Bradley Columbus, OH

High energy presentation. Waiting to review the quote and options.

4 years ago

Reply from Zenernet

Let us know if there are any questions we can answer as you consider alternatives, Kevin. Thanks for reviewing.

Apr. 8th, 2022

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K Lai

Very help, the explanation is very clear.

4 years ago

Reply from Zenernet

Thanks for your review.

Apr. 1st, 2022

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abid rizvi Montclair, CA

Maverick was extremely helpful and professional

4 years ago

Reply from Zenernet

Good to hear. We appreciate the feedback.

Mar. 15th, 2022

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Nerrad Eelmulp Tehachapi, CA

Michael did a great job, we were pleased with his pricing

4 years ago

Reply from Zenernet

Thanks for your review.

Mar. 8th, 2022

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Javier Amezcua Los Angeles, CA

initial call was informative, knowledgeable customer service.

4 years ago

Reply from Zenernet

Thanks for your nice feedback, Javier.

Mar. 5th, 2022

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Mike Shackelford Bullhead City, AZ

Maverick was very informative and helpful!

4 years ago

Reply from Zenernet

Thanks for the review, Mike.

Feb. 23rd, 2022

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Kim Britt Glendora, CA

Great consultation. Very Helpful as I research .

4 years ago

Reply from Zenernet

Thanks Kim, take as much time to research as you need and let us know if we can answer any questions.

Feb. 18th, 2022

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Cliff Mueller Hillsboro, IL

MAVERICK WAS VERY HELPFUL AND EASY TO WORK WITH.

4 years ago Edited March 7, 2022

Reply from Zenernet

Thanks, Cliff. Contact us any time if you need further info.

Feb. 17th, 2022

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Richard Knott Fountain Valley, CA

Scott was great, he answered all of my questions

4 years ago

Reply from Zenernet

Thank you, Richard.

Feb. 7th, 2022

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jerry donegan Los Angeles, CA

Quick. Clear. Efficient. And thorough. Much appreciated

4 years ago

Reply from Zenernet

Thank you, Jerry.

Feb. 1st, 2022

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allan jacobs Woodbridge, NJ

Jack was great, He answer all questions and was though.

4 years ago

Reply from Zenernet

We appreciate the review, Allan.

Feb. 1st, 2022

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Roy Benson Walnut Creek, CA

Thanks Mike M for you informative presentation.

4 years ago

Reply from Zenernet

Thank you for the review, Roy.

Feb. 1st, 2022

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Danny Nguyen Livermore, CA

Rob was excellent. He was very helpful and patient

4 years ago

Reply from Zenernet

Thanks Danny, stay in touch so we can answer any further questions you have.

Jan. 25th, 2022

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James Harris Edison, NJ

Robert was very informative, precise, understanding.

4 years ago

Reply from Zenernet

Thanks James, glad you enjoyed the consultation.

Jan. 19th, 2022

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Loren Lee Swearingen Lake Charles, LA

top rated - very good - good presentation

4 years ago

Reply from Zenernet

Thanks for the review!

Jan. 17th, 2022

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Chintan Gala Milpitas, CA

Mike was very knowledgeable and answered all my questions.

4 years ago

Reply from Zenernet

Glad to hear it, thanks for reviewing!

Jan. 6th, 2022

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Donald OHair Glendale, CA

Good explanation of the system and how the process works.

4 years ago

Reply from Zenernet

Thank you for your review, Donald.

Jan. 6th, 2022

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Bernard Gomez Katy, TX

Very informative, detailed consultation.

4 years ago

Reply from Zenernet

Thanks for reviewing!

Dec. 14th, 2021

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Lorelei Fields Scottsdale, AZ

Brief but thorough. Answered all questions in detail.

4 years ago Edited December 8, 2021

Reply from Zenernet

Thanks for the brief but thorough review, Lorelei!

Dec. 9th, 2021

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Carrie Dyer Littleton, CO

we talked about solar and awswered my questions

4 years ago

Reply from Zenernet

Thanks for posting your review!

Dec. 3rd, 2021

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James Dizon Long Beach, CA

Brian B has been great. He is very informative.

4 years ago

Reply from Zenernet

Thanks James!

Nov. 23rd, 2021

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Art A. Tracy, CA

Mike was patient, polite and professional.

4 years ago

Reply from Zenernet

Good to hear - thanks for posting!

Nov. 22nd, 2021

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Rosing Mann Azusa, CA

Mike explain everything very detail he is very professional

4 years ago

Reply from Zenernet

We appreciate you taking the time to review!

Nov. 23rd, 2021

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Justin Wayland, MA

Mike was great!! Knowledgeable and helpful.

4 years ago

Reply from Zenernet

Good to hear, Justin - thanks for reviewing!

Nov. 19th, 2021

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moe mo Minneapolis, MN

The guy I talked to explain everything very good

4 years ago

Reply from Zenernet

Great! Thanks for the review.

Nov. 15th, 2021

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Jeff Z San Diego, CA

Brian B was very honest and professional .

4 years ago

Reply from Zenernet

Thanks for the review, Jeff!

Nov. 15th, 2021

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bruce shick Wilmington, MA

Scott was straight forward, knowledgeable and helpful.

4 years ago

Reply from Zenernet

Bruce, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you go solar with us. Until then, we’re here if you need anything.

Oct. 28th, 2021

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Bubba Hartman Merced, CA

Colin was great and knew the answers to all my questions.

5 years ago

Reply from Zenernet

We strive to deliver the best customer service as Zenernet. We are glad that you found Colin's presentation exceptionally good!

Oct. 19th, 2021

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Quyen Huynh West Covina, CA

The proposal is great . Very clear plan and instructions.

5 years ago

Reply from Zenernet

Thanks for the feedback, Quyen! We're glad you got a good idea of what it means to go solar with us.

Sep. 20th, 2021

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Jon Powell Green Valley, AZ

Knowledgeable, helpful and easy to talk with

5 years ago

Reply from Zenernet

Thanks for the feedback, Jon! We're glad you enjoyed talking with us about your needs and how we can help you achieve your solar vision.

Sep. 16th, 2021

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Paul A Lavigne Hemet, CA

My initial consultation with Chris was perfect.

5 years ago

Reply from Zenernet

That's awesome, Paul! Thanks for taking the time to leave us a review.

Sep. 16th, 2021

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nayvin gordon Oakland, CA

Brian B was very helpful and polite

5 years ago

Reply from Zenernet

That's great to hear, Nayvin! Thanks for leaving us a review.

Aug. 30th, 2021

Zenernet Reviews