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Zenernet Reviews

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7.3

Overall Score

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Lily Surprise, AZ

I got a quote from Mike M. He was very professional and kind. No pressure at all and very educational. Since I was interested in solar as a technology and an industry, he entertained all my questions very thoroughly.

6 years ago

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Reply from Zenernet

Hi Lily - thank you for your review. It's good to hear you felt no pressure throughout the entire process and that all of your questions were answered!

Aug. 11th, 2020

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Helen Schwartz Sun City, AZ

Called to get information on installing solar. The sales representative Jillian was very helpful. She took the time to ensure that we understood all aspects of the process ( costs and installation).

6 years ago

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Reply from Zenernet

That's great news, Helen! At Zenernet, we prioritize our customer experience and educational consultations, so we're happy to hear you picked up on that.

Aug. 7th, 2020

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Bob Gaudreau Brockton, MA

This representative was extremely patient with us as we walked through the process. He knew Solar power advantages and explained each one thoroughly. A credit to the company.

6 years ago

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Reply from Zenernet

Awesome, Bob! We pride ourselves in our team members and their ability to deliver the best customer experience in solar.

Aug. 7th, 2020

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Regina Chicago, IL

The presentation was very informational and complete. We understood the layout of panels due to the graphics and the financial terms of the loan. We were glad to see the 25-year warranty.

6 years ago

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Reply from Zenernet

We're happy to hear that, Regina! At Zenernet, we always want you to understand your solar system and everything that comes with it, so we're glad we could help you do that!

Aug. 3rd, 2020

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Joshua Eckhoff Chicago, IL

I was totally blown away by the outstanding consultation I was given when I used Google Meeting to work with Mike. At no point did I feel pressured or uncomfortable with the experience.

6 years ago

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Reply from Zenernet

That's awesome, Joshua! Our remote consultation process is something we are very proud of. We're happy to hear you noticed our no-pressure approach!

Jul. 31st, 2020

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Gabriel Valenzuela Cumby, TX

Very informational, with great customer service. He was very knowledgeable, and was able to answer all my questions. I was even happier that he wasn't pressuring me into making a decision. Will definitely recommend.

6 years ago

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Reply from Zenernet

That's great to hear, Gabriel! We never want you to feel pressured at Zenernet, so we're glad you noticed our no-pressure approach.

Jul. 30th, 2020

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Heidi Dunbar Davenport, FL

I had suffered through many solar consultations, but the one I just had with Mike M. and Zenernet was a pleasure. It was very low pressure and insightful. I feel comfortable giving Zenernet my business.

6 years ago

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Reply from Zenernet

Hello Heidi - thank you for your review. We are happy we could make the consultation process low-pressure, easy, and educational! Please reach out if you need anything else!

Jul. 27th, 2020

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Matthew Snyder Granada Hills, CA

I really enjoyed the time Jamila spent with me. She was extremely helpful and informative. My choice to go with another company was in no way due to my interaction with her. She was outstanding.

6 years ago

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Reply from Zenernet

Hi Matthew - we're happy to hear you had a good customer experience with Zenernet! We're happy to help if you ever need any assistance from us in the future!

Jul. 28th, 2020

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Irina Reykhel Burlingame, CA

It was a pleasure speaking with Gillian. She prides herself in excellent customer service, is very informative, answers all questions and creates a perfect customer experience.

6 years ago

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Reply from Zenernet

That's great, Irina! Delivering the best customer experience is something our team is very passionate about.

Jul. 24th, 2020

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Sharon Voges Napa, CA

Greg was totally awesome! He is very informative, takes time to explain every aspect of Solar, and answered all of my questions in a timely manner. I would highly recommend Greg for any Solar project.

6 years ago

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Reply from Zenernet

We're happy to hear you had a great experience going solar, Sharon! Thanks for taking the time to let us know what stood out to you.

Jul. 22nd, 2020

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Julie Mann Los Angeles, CA

Jillian answered all of my questions and always made herself available. I would definitely recommend working with her and Zeneret. Their customer service is top notch and they stay apprised of emerging solar technologies.

6 years ago

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Reply from Zenernet

Thanks Julie - we always prioritize delivering the best customer experience possible at Zenernet. Congrats on going solar!

Jul. 22nd, 2020

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Dean Buford Liberty, MO

Our solar consultant did a nice job of answering our questions as she tried to build a system to fit our needs. We did not purchase a system but we would Highly consider Zenernet should we purchase in the future

6 years ago

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Reply from Zenernet

That's great, Dean! We always want to give you the option to customize your system based on the factors that are important to you. Let us know if we can help with anything else in the future!

Jul. 22nd, 2020

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Alyssa Killeen, TX

Very down to earth, low pressure virtual meeting with Mike M @ Zenernet. Very happy with his educational proposal presentation. I feel a lot better and clearer about going solar after spending time with Mike.

6 years ago

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Reply from Zenernet

We're happy our fully remote consultation process made you feel comfortable, Alyssa! Thanks for working with us.

Jul. 22nd, 2020

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George Nashville, TN

Spent a little bit of time talking to Mike M. about the possibility of going solar. It was a hoot! We believe solar makes sense for us after our consultation and we believe Zenernet is the best fit for us!

6 years ago

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Reply from Zenernet

That's wonderful, George! We're always happy to guide you through the process and help you figure out what's best for you and your home.

Jul. 22nd, 2020

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KarenH Katy, TX

We are looking at solar panels and met with Mike M from Zenernet. He was knowledgeable, tailored the meeting to my existing knowledge (focused on info I needed), and designed the system with me. It was a great experience.

6 years ago

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Reply from Zenernet

That's awesome news, Karen! We understand that every homeowner has different needs which is why we always make sure to personalize our consultations to best assist you.

Jul. 22nd, 2020

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Kenneth Graham Leavenworth, KS

Had a great and well executed solar design experience with Mike M this afternoon. He was very knowledgeable, quick in declining viable solution and answered all my questions. Like Zenernet turn-key approach.

6 years ago

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Reply from Zenernet

We're glad you had a good experience with us, Kenneth! Let us know if there's anything else we can help with.

Jul. 22nd, 2020

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Sinera Chau pech Porter Ranch, CA

Mike gave me details of the project, answered to my questions and concern. We went through the financial And he was very straight forward and upfront. I have learnt more about solar systems

6 years ago

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Reply from Zenernet

Great to hear Sinera - thanks for working with us!

Jun. 4th, 2020

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Celestnaz Phoenix, AZ

Elysia is fantastic. She is very open and responsive. No hard sales tactics which I appreciate a lot. I chose Zenernet because they offered the solar package I wanted at a reasonable price.

6 years ago

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Reply from Zenernet

Great to hear - thanks for going solar with Zenernet!

May. 27th, 2020

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Cash New York, NY

Had a really nice educational conversation with Mike M and Zenernet recently. We are in the process of gathering bids, but Mike M. really gave us some confidence in Zenernet and going solar with them very soon!

6 years ago

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Reply from Zenernet

Awesome Cash - we look forward to helping you go solar!

May. 15th, 2020

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Ruben Amancio Ontario, CA

My presentation with Mike from Zenernet was awesome. He answered all of my questions and explained all the benefits of solar, so clearly that it made it easy to choose Zenernet solar.

6 years ago

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Reply from Zenernet

Great to hear Ruben - thanks for working with us!

May. 15th, 2020

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Brent Cowden Hannibal, MO

Mike did a great job of explaining everything and answering my questions. There was no pressure and a thorough explanation of the process should I decide to have solar installed. Thank you!

6 years ago

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Reply from Zenernet

Great to hear Brent - let us know what else we can do to help!

May. 4th, 2020

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Heather Atlanta, GA

Enjoyed our conversation with Mike M. last week regarding solar. It was very educational and informative. We are leaning towards Zenernet as we decide on who to go solar with.

6 years ago

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Reply from Zenernet

Awesome Heather - let us know what else we can do to help!

May. 4th, 2020

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Frederick Tallahassee, FL

Hi has seen the offer over FB. Greg L. phoned me back and explained all details and even on my difficult questions he could explain in an understandable manner. Very nice to talk to him. Kind regards F.

6 years ago

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Reply from Zenernet

Awesome Frederick - glad you had a great experience with us!

Apr. 8th, 2020

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Tim Crain Atlanta, GA

Had a nice conversation with Mike M. about solar last week and are considering Zenernet. We are sure glad our meeting was over the phone and not in person. Thank you Mike and Zenernet Solar. God bless.

6 years ago

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Reply from Zenernet

Our consultation process is perfect for social distancing - thanks for working with us Tim, stay safe!

Mar. 25th, 2020

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Danny Robinson Nampa, ID

Liz was very knowledgeable about solar process and was able to answer all of my questions. She was professional and address my specific concerns. Liz represents your question at the highest level.

6 years ago

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Reply from Zenernet

Great to hear Danny - thanks for working with us!

Mar. 25th, 2020

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Clemente Canyon Country, CA

For someone like Elysia who's really new in the company, I would say that she's good in answering all my questions and concerns which is a major factor in earning people's trust and confidence.

6 years ago

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Reply from Zenernet

Great to hear Clemente - thanks for working with us!

Mar. 25th, 2020

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Paolo Basilio Hollister, CA

Isa was an awesome sales rep, he walked me through the design, and adjusted things based on my request. Was well informed, and helped answer many questions i had. Hands down awesome.

6 years ago

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Reply from Zenernet

Great to hear Paolo - our consultants are the best in the business!

Mar. 17th, 2020

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Katherine Miller Great Barrington, MA

Fabulous service, Mike was friendly and informative, the whole process was very transparent, no pressure, with lots of options that are clearly explained. Zenernet has been the easiest solar provider to work with so far!

6 years ago

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Reply from Zenernet

Great to hear Katherine - we work hard to make things easy and informative for our customers. Thanks for working with us!

Mar. 2nd, 2020

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Xavier Ramirez Bolingbrook, IL

Michael explain everything in detail so I can understand what my options are. Also very professional and talked with me not at me or down to me. It was a pleasure speaking with him.

6 years ago

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Reply from Zenernet

The pleasure is ours! Great to hear about your positive experience. Thanks for working with us!

Mar. 2nd, 2020

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Paul Mill Valley, CA

Very informative and patient in answering all of my questions. Many different options discussed——different panels, their costs, size, roof placements. Done on line, I n real time.

6 years ago

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Reply from Zenernet

Thanks Paul - glad you had a great experience with us!

Feb. 26th, 2020

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Juan franco Chicago, IL

Mike explained all the contract terms, panel location on roof , warranty, finance, answered all questions, great attitude, friendly, patient, we had a great experience while getting informed about solar.

6 years ago

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Reply from Zenernet

Awesome, Juan - glad to hear you had such a great experience!

Feb. 26th, 2020

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Dave Hayward, CA

The reps are great, Like Heather. She is an expert and great resource of info. Heather provides info on the latest tech, sound system design and is very responsive to questions.

6 years ago

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Reply from Zenernet

Awesome Dave - glad you've enjoyed your experience with us!

Feb. 26th, 2020

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Thomas Davis Bakersfield, CA

Consultant Greg was very informative, knowledgeable and was able to answer all my questions. Wasn't sure what to expect or exactly what to look / ask for. Greg made the process simple.

6 years ago

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Reply from Zenernet

Great to hear Thomas - we specialize in making solar simple!

Feb. 26th, 2020

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Declan Wyrick Richmond, CA

Great sales/qualifying process with good questions about current usage, motivations for purchase with transparency about the best solution for the moment. A consultative approach instead of a transactional hard sale.

6 years ago

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Reply from Zenernet

Glad you had a great experience Declan - we pride ourselves on being pressure-free!

Feb. 14th, 2020

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Tibor North Hills, CA

So far I have a great experience with Zenernet. my contact person Heather is a very knowledgeable, professional. She is very easy to talk to. She had answered all my questions no matter how many times I have called her.

6 years ago

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Reply from Zenernet

Hi Tibor - glad to hear you've had a great experience so far! We're always happy to take your calls and answer your questions. Thanks for working with us!

Feb. 11th, 2020

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Steven Carpenter San Antonio, TX

Looked at solar panels from multiple companies and found Zenernet to be the best. Greg was patient with all of our questions and gave my family the best deal by far. So glad we are getting solar panels from Zenernet.

6 years ago

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Reply from Zenernet

Great to hear Steven! We work hard to give our customers the best experience in solar. Thanks for working with us!

Feb. 11th, 2020

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tom c Rockland, MA

Very informative and accommodating. Greg went above and beyond to address my concerns and even considered unique configurations/challenges for how best to suit my needs. Hoping to work with them in the future.

6 years ago

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Reply from Zenernet

Awesome, Tom - we'll always help our customers find an ideal solution! Look forward to working with you.

Feb. 5th, 2020

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Michael Altobelli Murrieta, CA

Mike was extremely professional, he explained the process of buying a solar systems vs leasing, which it was more cost effective to own. I appreciate the details he presented. Much thanks. Mike Altobelli.

6 years ago

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Reply from Zenernet

Glad we were able to provide useful information - thanks for working with us!

Jan. 29th, 2020

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Margaret O Rockford, IL

Andrew was super informative and easy to talk to. My husband and I are still discussing the idea of going solar but I couldn’t have asked for a better person to explain the benefits then Andrew.

6 years ago

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Reply from Zenernet

Great to hear, Margaret - let us know how else we can help in your decision-making process!

Jan. 29th, 2020

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Julia Hayes Kansas City, MO

Thank you for your great service. I spoke with Heather, who went over all of the options available for me. She spent time and care helping me decide which would be the best value for my situation. Thanks again!

6 years ago

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Reply from Zenernet

Glad you enjoyed your experience Julia - thanks for working with us!

Jan. 25th, 2020

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Eric McCleave Washington, MO

I was fortunate to work with Heather, who was very helpful providing honest information, even when not to the benefit of the sale. Would definitely recommend to anyone who is considering solar.

6 years ago

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Reply from Zenernet

Awesome Eric - we always shoot our customers straight. Thanks for working with us!

Jan. 25th, 2020

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Karen Tewes Martinez, CA

Ryan was very professional and answered all my questions to my satisfaction. He walked me through everything, step by step, and made me feel very comfortable about my decision to utilize Zenernet as my solar provider.

6 years ago

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Reply from Zenernet

Awesome Karen - congratulations on going solar and thanks for working with us!

Jan. 20th, 2020

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Lawrence Rozas Sunset, LA

The information provided was exhaustive and extremely useful to me. The many options for choosing the best solar system were explained in detail, which helped me decide which system best suited my needs.

6 years ago

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Reply from Zenernet

Glad we could help Lawrence - thanks for working with us!

Dec. 4th, 2019

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harold adams Goodyear, AZ

So far everything has been explained very clearly to my satisfaction and understanding. Ryan G answered any questions I had and was very pleasant. I would definitely recommend them to friends and relatives.

6 years ago

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Reply from Zenernet

Great to hear Harold - thanks for considering Zenernet!

Nov. 20th, 2019

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Michael D Porter Ranch, CA

Posted 2019 review stating that I was still waiting for Zenernet to set me up with internet connectivity, which they still weren’t able to do so that I can use Solar Edge and allow their company to monitor my solar panels. I even recommend my neighbors to them, and one bought a solar system set up, but their promotional referral service bonus thing that they swear by never happened and it was all fake. There has been high employee turnover at Zenernet in the past two years. I’m finally having to deal with Muzala K, who has tried to do absolutely nothing about my lack of internet connectivity issues. I’ve waited over 1.5 years after they sent Meyers Electric to come out to try to run a simple internet cable from my solar panel receiver to my internet box. Zenernet has exposed my family to possible COVID-19 and in the end, I still have no internet connectivity to use Solar Edge and the company still isn’t able to see and monitor the performance of my 30 solar panels.

6 years ago Edited October 26, 2021

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Reply from Zenernet

Hi Michael - thanks for letting us know about the connection issues. We're working on a resolution and will keep you posted on our progress.

Nov. 7th, 2019

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William Owen Kerrville, TX

Ryan was great on the initial call. He said he would check back with me a week ago but I have not heard from him. I sent an email asking a couple questions.modifications to the proposed system and have not heard back as of yet. Not sure what is happening but no problem I can look elsewhere.

7 years ago

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Chris Wagner Prairie Village, KS

Mike laid out a well-designed plan for our needs; explained options, funding, and timelines in a clear fashion; and easily fielded any questions we threw at him. Follow-ups were timely and with a similar attention to detail. I expect to get panels on the roof well before the end of 2019.

7 years ago

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Reply from Zenernet

Great to hear Chris - glad we could help answer your questions and make you feel comfortable moving forward. Thanks for your review!

Sep. 25th, 2019

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Jeanne Antrim Fresno, CA

Heather was committed to getting me the best information for my situation, even if it meant referring me to a different company. I wouldn’t consider dealing with anyone but her, she won my loyalty!

7 years ago

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Reply from Zenernet

Good to hear Jeanne - the best interest of our customers is always our top priority. Thanks for your review!

Sep. 23rd, 2019

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Ron Glen Carbon, IL

Really appreciated the attention to detail and how Jarrett was able to provide complete information on the phone. Did not require callbacks and such. Gan and Jarrett were both very personable and took the time to listen.

7 years ago

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Reply from Zenernet

Hey Ron - great to hear. We're always ready to answer your questions and help out however we can. Thanks for considering Zenernet!

Aug. 13th, 2019

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Osvaldo Shorewood, IL

Very informative great service I spoke to them and all my questions were answered I was even informed of things I did not think of. Very good indeed I would definitely recommend them to many of my friends.

7 years ago

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Reply from Zenernet

Osvaldo, thanks for the stellar review! We really appreciate the great feedback so keep it coming and let us know how we can help with your solar project.

Jun. 12th, 2019