Name: MobileHelp
Rating: 4.6

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Verified Customer

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Judy Oak Harbor, WA

They always take care of what they say they're going to take care of.

7 years ago

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Verified Customer

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Carol Fresno, CA

I tested the MobileHelp device this morning and it works fine.

7 years ago

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Claire Delray Beach, FL

My medical alert device is perfect. I like the fact that there is a magnet.

7 years ago

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Barbara

They are so prompt when answering your call. I don't like the black string on the necklace.

7 years ago

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Verified Customer

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Major Piedmont, SC

You can really tell the employees of MobileHelp care about you.

7 years ago

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Verified Customer

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Anonymous Laurinburg, NC

They are very professional and they explained how the equipment works to me.

7 years ago

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Verified Customer

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Rifka Austin, TX

I have called customer service a couple of times and they have been helpful. I dislike the device quite a bit, it is not comfortable to wear.

7 years ago

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Verified Customer

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Sammy Keithville, LA

I have used it three times and they have come along and been pretty prompt.

7 years ago

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Verified Customer

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Rod Renton, WA

The device is very easy to use and the response time is immediate.

7 years ago

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Jimmie Poteau, OK

Customer support has taken care of everything I have called them about.

7 years ago

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Dawn Minneapolis, MN

They have good service, I don't have to worry about being able to get through the phone.

7 years ago

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Carl And Linda B

The device is very easy to use and the setup was very simple.

7 years ago

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Verified Customer

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Samuel

It works great, but sometimes the fall button goes off a little too easily.

7 years ago

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Anonymous

I can always know that if I call, they will answer immediately.

7 years ago

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Betty Rockledge, FL

The customer service is great because they answer all of my questions.

7 years ago

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Anonymous

When I have called, they always have excellent service and answer my questions.

7 years ago

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Teresa Jackson, MS

I like MobileHelp because they always respond quickly when I need them.

7 years ago

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Victor Town Creek, AL

I like the device a lot, but I have scheduled 3 appointments with them and they have never shown up.

7 years ago

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Elsie Mae Baltimore, MD

The price of the device is very cheap and you get what you need.

7 years ago

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Clyde Fresno, CA

When you call, there is someone at your house within 5 to 10 minutes.

7 years ago

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Donald Baker, LA

The one time I used it, it went very smoothly and I have no complaints.

7 years ago

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Lori

I dislike having to carry the piece from the button but overall I am very satisfied.

7 years ago

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Rosanna Weyauwega, WI

It is rather expensive but it works and it's loud and clear.

7 years ago

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Mary Lou Wilmington, DE

I like it the device. I tested it the other day and it worked very good.

7 years ago

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Wilbur

The device seems to sensitive. I tested it once and they said they dispensed the EMS to the house.

7 years ago

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Hildegard Conway, AR

I like everything and customer service is always there for me.

7 years ago

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Margaret Connor

Curtious, patience and very knowledge in what is important to the customers

7 years ago

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Verified Customer

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SHAREN KELLER

no problems If i need help i get it.Individual i talk too are very helpful

7 years ago

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Althea Lorey

Quick response, equipment easy to use, friendly people when called for info

7 years ago

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jan

My Mom accidentally pushed the button and they responded right away.

7 years ago

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Connie Van Cleave

only used one time to call squad & was pleased with their quick response

7 years ago

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Omer

Works very well, used it and response time was great. Family informed

7 years ago

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Alta Harmon

Great company-!!! Excellent customer service and reliable products.

7 years ago

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Susan Kostielney

Every thing was easy to set up and any questions I had were promptly answered.

7 years ago

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Betty Klausing

When I talked to someone, they were really nice and I was impressed.

7 years ago

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Judith Blank

The fall button is so sensitive, you bend over and it sets off everything.

7 years ago

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Carol Krogh

Clear instructions re product use; very helpful Customer Service reps

7 years ago

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Bertha Roberts

Products and services are as advertised. Was happy to go wireless.

7 years ago

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Gerri Burgess

Dependable equipment and fast responses from operators to check on you.

7 years ago

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Freida Cruze

Representatives are very helpful in sales and in customer service.

7 years ago

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Odette

Necessity to charge the mobile unit. I don't like the flashing light on the unit

7 years ago

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5 Williamsport, PA

They are there when you need them and they are very quick to respond.

7 years ago

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4 Zeeland, MI

The device is high quality, but sensitive so I have had a couple of false alarms.

7 years ago

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Millicent Grayslake, IL

I get good service with MobileHelp. They answer my calls, and care about me.

7 years ago

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Anonymous Russell, PA

The device is pretty easy to use. They answered all of my questions.

7 years ago

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M & G Golden Valley, AZ

When my husband drops it, it takes a while for the voice to come through on it.

7 years ago

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Walter And Diane Dunbar Grand Rapids, MI

It's gone off twice by accident and they had a prompt response.

7 years ago

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Alonzo Belgrave The Bronx, NY

This is a good unit. It's handy that you can take it outside.

7 years ago

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Jewel Westmoreland De Leon, TX

It is easy to use. They are very polite and answered all my questions.

7 years ago

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Michael Hayti, MO

The device is very handy and their customer service is good.

7 years ago