Name: MobileHelp
Rating: 4.6

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Verified Customer

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John And Patricia Grass Valley, CA

I like that its mobile but I don't like the shortness of the batteries.

7 years ago

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Verified Customer

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Virginia Coolidge, AZ

Its gone off a couple of times by accident and they were right there.

7 years ago

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Verified Customer

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James And Bernice Vancouver, WA

Tested it about a week ago and they were prompt and helpful.

7 years ago

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Verified Customer

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Paul

I feel a little safer having MobileHelp. When we used it, it tested okay.

7 years ago

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Verified Customer

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Joanne

It's always handy and it goes with you. The people are very caring and helpful.

7 years ago

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Verified Customer

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Tim

Everything is working and I like it so far. It's doing great.

7 years ago

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Verified Customer

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Juanita

I like the it works when I push the button. I've called them twice and they've come right out.

7 years ago

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Verified Customer

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Walter

The company is alright, I haven't had any problems. They've treated me fine.

7 years ago

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Verified Customer

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anonymous

I like everything about it. I tested it and that was very helpful.

7 years ago

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Verified Customer

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Susan

Great customer service. It is very touchy if you bump it the wrong way.

7 years ago

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Verified Customer

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Kimberly

I tested it after we got it set up and everything went perfect.

7 years ago

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Verified Customer

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Barbara Borchers Scottsdale, AZ

Prompt to answer and help me when I was moving apartment locations

7 years ago

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Verified Customer

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Lois West Bloomfield, MI

They seem great and have been helpful. Great customer service support

7 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Eric palmer Genoa, OH

EMS was at my mom's house in 4 minutes after pushing necklaces

7 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Phyllis Dean Hendersonville, NC

good service, good product, reasonable price, great customer service.

7 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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juanita smith Dudley, NC

definitely has responded when needed, can rely on excellent customer service, friendly and prompt.

7 years ago

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Verified Customer

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Linda Chenery

Excellent up to date information. Techs are courteous, very patient customers.

7 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Nadine Kelley Oroville, CA

They were very efficient and the customer service was excellent.

7 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Jeannette Pittsburg, CA

Every items worked as advertized & all agents were VERY professional

7 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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JoAn Garden City, ID

So far, pleased with customer service! Very helpful and patient over the phone.

7 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Roselie Basehor, KS

I get excellent response time. the operators are articulate and helpful.

7 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Arlene Billings, MT

Easy to use, can use wherever there is cell service, great customer service

7 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Joe

Effective and responsive. Their GPS tracking was right on the money.

7 years ago

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Phyllis

They have been most helpful to me. I am impressed with their personnel and equipment.

7 years ago

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Verified Customer

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Hart Graves

Actually, your product is the only alert system I know anything about.

7 years ago

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Verified Customer

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Maria C. Miknavich

They are reliable and extremely helpful when any problems arise.

7 years ago

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Linda C.Pocock

This is the second one I have tried, and they are far superior.

7 years ago

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Carole Kipp

I have not had to use mine yet, but knowing I have protection is a good feeling.

7 years ago

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Verified Customer

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Cleo Aguilar

Because the product is easy to use. And little to no maintenance.

7 years ago

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Verified Customer

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Donata Lestric

They are courteous and very helpful when answering the alert button.

7 years ago

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Dennis Turbett Inyokern, CA

They respond promptly when/if the any of the buttons are pressed.

7 years ago

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Curlie Harris Houston, TX

3 times accidentaly pushed buttom and got response call in seconds!

7 years ago

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Janet

Fall button to sensitive, went off twice without reason, quite wearing it

7 years ago

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Verified Customer

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Leticia Contreras

All the reps I spoke with were unbelievable nice, kind and patient with me!

7 years ago

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Verified Customer

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Lois Firkins

Ease of use and prompt response. Customer service was very helpful.

7 years ago

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Patricia A Mathies

Many options to use alert devices when you are home or on the go.

7 years ago

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Patricia Plue

Very easy to use, good instructions given to me to set up, easy to order.

7 years ago

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Verified Customer

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Sharon

Every time we all they are able to answer our questions and help us.

7 years ago

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William Bisonet

Quick response to my call when emergency services was needed.

7 years ago

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5 Coeur d'Alene, ID

Everyone I have spoken to has been extremely nice and helpful.

7 years ago

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5 Gum Spring, VA

The customer service representatives are real problem solvers.

7 years ago

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5 Henderson, NV

Quick responses from MobileHelp. Would recommend for people who can afford it.

7 years ago

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5 North Las Vegas, NV

Good customer service, but you have to clean the device every other day.

7 years ago

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5 Elizabeth, CO

I like that I can wear it around my neck and have it whenever I might need it.

7 years ago

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Verified Customer

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5 Palos Verdes Estates, CA

It goes off sometimes for no reason, but besides that I am quite happy with it.

7 years ago

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Verified Customer

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Frances Barnesville, OH

I like that they didn't pressure me into buying anything. The fall button is very very sensitive.

7 years ago

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Dorothy Eau Claire, WI

The customer service has been very got at answering all of my questions.

7 years ago

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Dehnna

The fall alert worked. It goes off and detect any kind of fall motion.

7 years ago

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Jo Carr Minneapolis, MN

They have been easy to work with and answered my questions promptly.

7 years ago

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Thomas

They have been very efficient I only used once and ambulance came quick

7 years ago