Name: MobileHelp
Rating: 4.6

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Verified Customer

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dawn reo Tesuque, NM

system is easy to use; friendly service ; would highly recommend

7 years ago

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Verified Customer

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Holly

Excellent customer service, versatile buttons for home.and away

7 years ago

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Bill Fry

MobileHelp could not be better except for maybe just a lower price.

7 years ago

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Clara Hicks Austinville, VA

Fall button a little too sensitive all on all I feel a lot safer now that I have mobile help.

7 years ago

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Verified Customer

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Georgia Caruso Corona, CA

easy to use good value for the cost feel very safe from a fall when wearing the pendent

7 years ago

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Verified Customer

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Brenda DeGraff Miami, FL

this alarm goes off by it self, when i call the numbers given to me, I am transferred every where and I have a clerk who obviously hates his job,

7 years ago

Reply from MobileHelp

Hi Brenda! We are sorry to hear about your experience. We have created a ticket for Technical Support to reach out to you. We look forward to speaking to you!

May. 7th, 2019

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Verified Customer

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Kate

We only just got it. It certainly covers a lot of area, so I guess that's a good thing.

7 years ago

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Verified Customer

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Jean

The device went off by accident and they were very compassionate.

7 years ago

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Anonymous

An excellent value that I would recommend. I trust MobileHelp.

7 years ago

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Verified Customer

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Diane

Haven't had much experience with it, but I like that I can take it out with me.

7 years ago

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Verified Customer

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Oliver

I've tested it three or four times and I'm pleased with MobileHelp.

7 years ago

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Verified Customer

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Deborah

MobileHelp explained everything in a way that was easy to understand.

7 years ago

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Anonymous

The device is too sensitive for me to use. I would recommend it to friends though.

7 years ago

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Anonymous Madelia, MN

The service is very efficient, but I feel like the device is too sensitive.

7 years ago

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Verified Customer

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Viola Minneapolis, MN

I wear the pendant around my neck and I forget that it is even there.

7 years ago

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Verified Customer

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Elinor Saugerties, NY

The people on the phone are wonderful. They act very professionally.

7 years ago

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Verified Customer

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Debra Butler, IN

I like it because it is quicker than any other system I have used.

7 years ago

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Sandra Leesburg, GA

I like that the device is convenient to wear. It has a reasonable price.

7 years ago

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Robert Flowery Branch, GA

I had to use the device one time and help was at my door within 10 minutes.

7 years ago

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Verified Customer

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Anonymous Amarillo, TX

It is very easy to use and is versatile. The people on the phone are very nice.

7 years ago

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Verified Customer

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Jack Central City, NE

I love that I can take it with me wherever I want and it will work for me.

7 years ago

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Verified Customer

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June Milledgeville, IL

Everything works great, but the button is way too sensitive.

7 years ago

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Verified Customer

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Ladonna Gaston, OR

They didn't fully explain to me how to use the equipment, but it works well.

7 years ago

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Verified Customer

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C

The people I spoke to on the phone were very nice and helpful.

7 years ago

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Verified Customer

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Anonymous Delray Beach, FL

When I had a problem, customer service immediately rectified it.

7 years ago

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Verified Customer

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Maryann

They come immediately. It is very simple, trustworthy, and good.

7 years ago

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Alfred Hickory, NC

Tested it a couple of times and I like everything about it so far.

7 years ago

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Verified Customer

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Anonymous Seattle, WA

I feel more secure and the device seems to work fine when I test it. They answer all my questions.

7 years ago

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Verified Customer

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Elizabeth Yucca Valley, CA

The people I talked with were good and the product seems to work efficiently.

7 years ago

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Verified Customer

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Diane Phillips

Customer service was great,got equipment and it was very easy to set up

7 years ago

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Clara Keehn

Accidently dropped the necklace and there was an response instantly. Thank you.

7 years ago

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Verified Customer

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Bernice Weisgrau

Everything is working properly ... Available when necessary...............

7 years ago

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Judy

The necklace is easy to connect. I love the way the machine lights up.

7 years ago

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Verified Customer

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JANICE Adams

Because they was helpful with information on every question asked

7 years ago

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Sean

Only 2 occurrences so far. All handled well. No complaints. Thanks MobileHelp!

7 years ago

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Mary

Whenever the alarm goes off, they are always in contact with us immediately.

7 years ago

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Noor

I like that I can get help as soon as possible in case of an emergency. They answer right away.

7 years ago

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John Culpeper, VA

Everybody I've talked to has been cordial, informative, and knowledgeable

7 years ago

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Inez J Fairhope, AL

My button was malfunctioning, but I got a new one and everything is working perfectly.

7 years ago

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Jeffrey East Stroudsburg, PA

The device has worked properly with no problems the few times I have tested it.

7 years ago

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Donald Melbourne, FL

The necklace gets set off too easy, but they are very quick to respond to an alarm.

7 years ago

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Anonymous Lincoln, CA

The device and services that MobileHelp provides seem to be reliable.

7 years ago

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Anonymous Salina, KS

The necklace is a little touchy, but they always respond quickly.

7 years ago

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Udai Pomona, CA

They are very good at communicating with me and solving all of my problems.

7 years ago

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Roberta Alexandria, VA

The button is too sensitive, but they are very responsive when they call.

7 years ago

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V Taylor Union City, GA

they are quick to send help. Emergency professional were very competent.

7 years ago

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Charlotte Hatfield Texarkana, AR

Everything is fine though the devices could be a little fanicer - not so plain

7 years ago

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Isabella

I've tested my MobileHelp device and it's very sensitive. Quality of the device is 5/5

7 years ago

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M Brooklyn, NY

They are very knowledgeable. It's very handy and easy to operate.

7 years ago

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Marilyn

We haven't had any problems with the customer service, it's been great.

7 years ago