Name: Medical Guardian
Rating: 4.5

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Joe Malin San Francisco, CA

Great service and easy setup. The most difficult part is trying to decide who I should use as contacts!

11 years ago

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Rudy Nyhoff Wilmington, DE

Very pleased with the contact and the online reviews of this product and looking forward to its use in my home for my mother.

11 years ago

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Valerie Bismarck, ND

I am excited to get the equipment. Should be today! The company sounds awesome so far!!

11 years ago

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Gary Yoho Cleveland, OH

Great everything except no military or AARP discount. Your representative is very professional thanks

11 years ago

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Lesley Carlin

Jason was very friendly and helpful. He explained everything and answered all of my questions.

11 years ago

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Charlie Ransier New Albany, MS

My experience so far has been a good. George that took my call was very knowledgeable and thorough in explaining.

11 years ago

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Claude Piotte Billerica, MA

Fast contact, excellent information, professional presentation, paid attention to my concerns

11 years ago

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Karen Sacia Baraboo, WI

Jason was very helpful and made certain I had the necessary information to make an informed decision.

11 years ago

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susan scoppettone Jericho, VT

the experience with robin was fine. He was very knowledgeable. I am disappointed in the time it takes to ship

11 years ago

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Victoria King Ware Shoals, SC

I paid extra for equipment to arrive on Wed because we needed by Fri. Now here we are awaiting someone to help us install. We called at 5pm and are still awaiting help after 7!

11 years ago

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Steven Waukegan, IL

Very easy too install,l just hope my Mother will wear the wristband or necklace before she has another fall.

11 years ago

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Teressa Grahek Washington, DC

Representive was very helpful by following up with me. Patient, kind, and inforrmative.

11 years ago

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brick Milton, FL

These people really do go out of there way to help .they did for my mom .and thanks again

11 years ago

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Calvin Fox Alexandria, VA

Product arrived on time. Setup went smoothly and representatives were knowledgeable and helpful.

11 years ago

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Stephanie holmes Camby, IN

The salesman I spoke with was very helpful and informative. Avant Jones was polite and caring.

11 years ago

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Sheryl Weaverville, NC

Avant made everything easy! I will recommend Medical Guardian to everyone I know!

11 years ago

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David Batka Tonawanda, NY

Just do not understanding billing as first billing was 384.45, I called was told that 134.85 is corrected amount for 3 months and a credit would be issued, looked a card on-line and 279.60 was billed. Really this is crazy!

12 years ago

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Cynthia McElroy Okemah, OK

I bought this for my daughter who lives alone in the country. A real + was no phone line

12 years ago

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karen freeling Delray Beach, FL

Shirley was very professional. She checked into what I needed and promptly got back to me. So far I'm impressed.

12 years ago

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Opal Palatine, IL

Signing up was easy with Mike. However, I haven't received an email with a receipt of my purchase as he said I would.

12 years ago

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Susan L. Yingling Du Bois, PA

the guy who is setting me up (Robin Sargent) was very nice and helpful. thank-you

12 years ago

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BARBARA Delray Beach, FL

i spoke to Harry. He was very professional, friendly, and very easy to communicate with.

12 years ago

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Ruthann Yuhas Chino, CA

All my questions were answered clearly and fully. I appreciate the service this site provides.

12 years ago

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Pat Homewood, IL

The company did a great job beginning with the online experience all the way through the set-up and system check.

12 years ago

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Verified Customer

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Katherine Schultz

Connection is poor 6 out of 7 days a week.

4 years ago

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Verified Customer

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Donna Wolcott

Use of the devise is on hand but no need to call

4 years ago

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Kim Embree

Online support is horrible website hardly ever available

4 years ago

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Verified Customer

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Beverly Hawkins Selma, NC

The necklace and wristband make break out with hives.

4 years ago

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Mary Jo Kennedy Louisville, KY

Canceled my service March 11 and you charged my card March 15. Very bad business!!

4 years ago

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Verified Customer

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Brenda Hepler Walnut Creek, CA

It is going off for no reason and then it is very difficult to get them to stop

4 years ago

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David Christian Montgomery, TX

The cord keeps breaking or losing the magnetic clip

4 years ago

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Mary Red Creek, NY

They always answered when I accidentally hit it.

4 years ago

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Mary Cameron, OK

They're not too fast about getting back with this.

4 years ago

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Oma Redden Largo, FL

Communication was poor between mysf and servers

4 years ago

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Wanda Day Knoxville, TN

Lack of communication from Guardian and over priced

4 years ago

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Nora Miller Ocean Springs, MS

Because I can call 911 and not alert my family and friends!!

4 years ago

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Dorothy Callaway Scottsdale, AZ

Have to charge it every night. Don't like that.

4 years ago

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Verified Customer

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Joan Mueller Olmstedville, NY

The medical alert doesn't always hear me

4 years ago

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Verified Customer

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Jim Wagner Clarendon, PA

Do to the lack of cell service the range is limited.

4 years ago

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Verified Customer

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Mary S. Shadrick Falls Church, VA

I can't reach the company. I am blocked. Don't know why. Now with another company

5 years ago

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Verified Customer

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Daniel Niemiec Homer Glen, IL

I don't feel the fall detection monitor works properly.

5 years ago

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Verified Customer

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Lashonda y Nashville, TN

Too cumbersome around my neck. I wish it was smaller. It sits in box...not using it.

5 years ago

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Verified Customer

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Lisa Magness Laguna Hills, CA

EMT didn't get the entry code for the front door and and we didn't get to the preferred hospital.

5 years ago

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Verified Customer

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Marjorie whelan Dallas, TX

It still isn't working turns off every 12 hours although it was supposed to have been fixed

5 years ago

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Verified Customer

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Rhonda Thurman Galena, IL

Monitor keeps falling off. Tired of picking it off the floor.

5 years ago

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Verified Customer

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Sheryl bagshaw Gap, PA

Lanyard too long ,and didn't hold up and it's bulky

5 years ago

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Verified Customer

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Karen Weaverville, NC

It doesn’t work. We tried to test it and it wouldn’t go through. I want my money back.

5 years ago

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Verified Customer

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Anonymous Mountlake Terrace, WA

I got a very prompt response on my accidental alert.

5 years ago

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Verified Customer

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James Seymour, TN

The quality is wonderful. When I dealt with customer service they were prompt.

5 years ago

Reply from Medical Guardian

Hello, James. Thank you for your review!

Jun. 2nd, 2021

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Verified Customer

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Anonymous Collierville, TN

The charge does not last as long as advertised.

5 years ago