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FreedomPlus

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6.6

Overall Score

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NANCY HARRIS Chandler, AZ

Celeste was professional, friendly and efficient. She did a great job with communication with me. Thanks, Celeste for the positive process!

7 years ago

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Judy Greenberg Pasadena, CA

I'm new to FreedomPlus, but my experience so far has been wonderful. Super nice agent and the best terms I could have gotten. I'm very happy.

7 years ago

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Jaime Ruth James Little Rock, AR

Melissa was FANTASTIC and she was so helpful! Your company, Jailene and Melissa were the greatest! Thank you for everything! Jaime Ruth James!

7 years ago

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Bonnie Romero Patterson, CA

Very friendly, but they lie. They said they locked me in at 5.99 interest rate, and told me to hurry up. So we it came down to it with no communication, it was 12.99 interest. I have great credit and could of gotten better rate. But she told me the other company charge more for transfer that's why it's a better interest rate, which I found out it also was a lie.

7 years ago

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Sandra Padilla Pittsburg, CA

Susan was very knowledgeable and walk me thru every step. It was an easy process, funding was on time and I am happy with my product

7 years ago

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Craig Dilworth, MN

Casey did a excellent job from start to finish. Made it very easy to get it done. Polite every time we talked. Thank You. Craig

7 years ago

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Neary King Carlstadt, NJ

My loan rep worked with me and helped me throughout the process. She answered all questions and made me feel comfortable

7 years ago

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Margaret Tranbarger Flemingsburg, KY

Fantastic, fast service, very pleased with the representative I had because he took the time to make sure I understood each step of the process.

7 years ago

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Salvador Dominguez Lytle, TX

Adan N was extremely helpful and professional. Loan was processed quickly with minimum effort on my part. Very satisfied with whole experience.

7 years ago

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Onur Cinar Chicago, IL

Recently I got my loan everything was fine until I set up auto pay .My first payment went through after couple days later they charge me again and negative my account, I got overdraft charge plus I couldn’t pay my rent my landlord also charge me late fee because they hold my money I can’t pay my rent now and I can’t get my money back , Soon as I have my money back I will refinance with other company.

7 years ago

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S Atlanta, GA

Amanda did an awesome job walking me through the process and explaining everything in detail. She was very personable and professional on the phone.

7 years ago

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rnkcole Cleveland, TN

We were impressed with the representative that took care of us. He appeared to be very knowledgeable of what our needs were.

7 years ago

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Bill M. Bonne Terre, MO

My representative, Jasonwas professional, prompt and guided me through the application process with ease. Five stars to Jason.

7 years ago

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Sasha Fort Lauderdale, FL

Was so quick had everything paid in 3 days day 1 being the day I decided I would start looking into loans. It was amazing

7 years ago

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larry fricks Rome, GA

I am well pleased with my new loan. The lady ( Anesha ) that helped me was very very nice and I appreciated that. thank you

7 years ago

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Don Cramer Tulsa, OK

Amanda was extremely helpful through the entire process and explained everything in detail in terms I could understand. Thank you.

7 years ago

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Anonymous Sandy, UT

Such an amazing experience from start to finish. Liz was awesome to work with and she was extremely thorough. My loan was funded within days.

7 years ago

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Pamela Roanoke, VA

Fast service with personality! Nice to speak to a human that doesn’t act like you are just another number on the list! Great rate and term!

7 years ago

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Sisi Dallas, TX

I worked with Mark M. and Heather to secure a consolidation loan. It was fast simple, and both were courteous and professional.

7 years ago

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Robert marin Transfer, PA

Just wanted to share with you about my experience with Natalie in customer service. She was very pleasant to talk with, and knowledgeable.

7 years ago

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monica gomez Tenafly, NJ

the worst experience, customer service be more trained in dealing with issues of making an early payment and explaining the consequences if the customer has an Auto payment plan. Dealing with bank accounts numbers. will not recommend the loan agency

7 years ago

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TONYA Conyers, GA

It started off well but now is a big concern. They take longer than other companies. They require ten business days to pay creditors on top of three business days to fund. In my case, the payments to the creditors still haven't been made and they can't explain why. I'm frustrated and upset the confusion this is causing my finances.

7 years ago

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James Sparks, NV

Have never felt so frustrated and never spoke with a customer service representative that cared less about their job or the customer. Compassion and understanding should be the hallmark of customer service, even if nothing can be done the customer service rep should show this. The customer service specialist I spoke with was snarky, rude and seemed to take joy in not being able to help.

7 years ago

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Frank D Schwertfeger Marina del Rey, CA

Robert S took the time to understand my finances and worked overtime to get me a great loan. I am forever indebted to him.

7 years ago

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Sai Reddy Memphis, TN

It was quick and more specifically I got the lowest apr.. everywhere it was 11-18%APR ...here i got for 5%.. Kathy was gem..helped in every step..of paperwork ..

7 years ago

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Lura Harris Stockbridge, GA

What an easy experience I had getting a much needed loan. Jim M was so courteous and helpful. Highly recommend Freedom Plus!

7 years ago

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J. H. Rancho Cordova, CA

Adan at FreedomPlus was thoroughly professional and very experienced and helpful. He made a very good impression of the Company.

7 years ago

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Lisa Lenexa, KS

It’s pretty easy and painless. Your medical provider fills out all the forms you sign and consent is given and you get a answer within seconds. High interest rate though!

7 years ago

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Melissa Cape Coral, FL

It was nice having someone there to walk us through the process. Even though it was easy she was there to answer questions.

7 years ago

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DANA MELLINGER Pittsburgh, PA

FreedomPlus has great customer service and is very diligent with time management and making sure the paperwork is all there.

7 years ago

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Richelle Dumont, NJ

Adan N was very straight to the point without judgement and made it easier to apply for this loan. He was friendly and helpful.

7 years ago

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Rebecca Prewitt Sherwood, AR

This will put all my payments in to one and it has taken a load of my mind just knowing I only have one payment a month now.

8 years ago

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Nicole East Wenatchee, WA

Jamie B was amazing to work with! Very friendly, great customer service, made the process very quick and easy! We will defiantly be back!

8 years ago

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Ed Shuster Lindale, TX

Jamey was great to work with. I think she tried to fit my needs to what I could comfortly pay. Interesting that all was worked out on the internet and no trips to the bank.

8 years ago

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Michael Knoxville, TN

Amanda A was super helpful and patient with us during the loan application. Best experience I have had with a finance agency.

8 years ago

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ROBERT MITCHELL Oceanport, NJ

MY EXPERIENCE WAS EXCEPTIONAL! MY SERVICE REP.(KATHI F) WAS KNOWLEDGABLE,POLITE. ,FRIENDLY, AND VERY HELPFUL. GLAD I CHOSE FREEDOMPLUS

8 years ago

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Lucille Harmans, MD

Approval is quick and fast. I thought there were no transactions on a week end but there was. Nicholas made everything easy.

8 years ago

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Peg Odham Levittown, PA

It was a great feeling to have everything handled professionally and for the best benefit for me. I am extremely eased with the results

8 years ago

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juan zamudio Alice, TX

PROFESSIONAL, FAST, COURTEOUS. Amanda A answered all my questions. Very hard to find good customer service. Thanks for all your help.

8 years ago

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Michael S Gruber San Diego, CA

Amazingly easy and painless Sam was very informative no secret fees or hidden catch 22s Excellent service recommend it highly.

8 years ago

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Jim Grina-Boyd Dallas, TX

Liz was AMAZING to work with and a true asset to your company. Very easy to work with and made the whole experience a delight. THANK YOU LIZ!!

8 years ago

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Angela Hall Raleigh, NC

FreedomPlus provides top notch, professional service. My entire process was completed in record time. Thanks for all of your assistance!

8 years ago

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Christina Vitale Clermont, FL

Mindy was great; very professional and efficient. She helped me find the best loan at the lowest interest rate... so grateful.

8 years ago

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Otakar Lukac Hallandale, FL

Maria G. helped me through my loan process fast and extremely effective..... no hidden fees....... a real pleasure. Thank you !!!!

8 years ago

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Tad Amsbury Seattle, WA

Kathi F was extremely helpful and pleasant to deal with. She fully explained the loan process and options, which made the whole application easy.

8 years ago

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Miguel paniagua Columbia, NJ

This was a great and easy experience due to the friendliness, And knowledge of Jamie B that walked me through this process.

8 years ago

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Z Ach San Antonio, TX

From their quick response time , to their incredible customer service (Taylor). I would recommend FreedomPlus to anyone needing funding.

8 years ago

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Jim McElveen

Very easy process. Everything was explained completely and thoroughly. The Agent asked numerous times if i had any questions was answered them all.

8 years ago

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Adelaide Orko Orlando, FL

Best and efficient loan company. I will recommend it to my friends and families is they will be any needs. Thank you for your help.

8 years ago

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Aetna R Smith Collierville, TN

My loan representative Joe S was an absolute pleasure to work with. He was courteous, responsive to my questions and made the entire process super easy.

8 years ago