Name: FreedomPlus
Rating: 4.6

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Josifani M Moyo Gibsonia, PA

Easy steps to follow while applying for the loan. Clear instructions and good service provided by Ms Sims. Easy to recommend others to Freedom Plus.

8 years ago

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Josh Fisher Matthews, NC

Our loan officer was great. Helped us get a much better rate than we originally expected. Very fast. Turned over the loan in a day.

8 years ago

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Latina Williams Louisville, KY

The process was seamless and very thorough. It was also very fast to get a decision and complete the process from start to finish.

8 years ago

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Carlos Melgar Gainesville, VA

Good and friendly conversation. But the answer is always no when you are trying to consolidate your credit cards and I feel that they will find any excuse to reject. Like mine was with 668 score that I am on a "HIGH UNEMPLOYMENT FOR STATED OCCUPATION" because the name of my company sounds like a Landscaping Company, but is not. Related to my Spanish name they just assumed that. If the verify more it will Turn Out that I am 14 years on that job, no way I can be unemployed very soon because I am the Manager. Very disappointed

8 years ago

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James L Alford

They say they are a consolidation company and here to help you, but when you have no negative remarks on credit and paid and not asking for anything but to clean up and consolidate and they say NO. To me this is misrepresentation. Do waste your time as you will be turned down unless your perfect and if your perfect you don't need them. They couldn't even tell me why just no and I have good credit.

9 years ago

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Michael Melville, NY

Freedom Plus makes the loan process so easy and they walk you through every step. Anthony was GREAT and explained everything in detail!

9 years ago

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Flavio Fremont, CA

Loved this company. It helped me consolidate my CCs and saving money with the process.. I am so happy. Thank you Andrea R and FreedomPlus!

9 years ago

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Tammy Church Point, LA

I have been waiting over a week now for a return phone call from the manager I was dealing with to return my phone messages. Calls were answered immediately and returned immediately until they decided not to fund the loan. Now they have no use for me, therefore no return call. I guess I should be thankful they turned us down, since I wouldn't want to support a business that treats people like this. Still it would be nice if someone would take the time to explain.

9 years ago

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Carole Columbia, MD

Eboni M was very professional and helpful in advising me about loan options and terms. The experience was a positive one!

9 years ago

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Denise Huddleston MS

I have enjoyed everyone that I had business with at Freedom Plus. Thank you Amanda K for all your help. I would do it again if ever needed.

9 years ago

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Yvonne Campbell Florence, SC

Cassandra was very pleasant and helpful to me in obtaining this loan. She did a great job and responded back with email and/or telephone calls.

9 years ago

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Belinda Los Angeles, CA

Brittney M was amazing! She followed up like she promised - exceptional personality and very knowledgeable about the entire loan process

9 years ago

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Diane Hale Crescent City, CA

Had a nice experience. Fast and friendly. Heather Oliver did a great job meeting my financial needs and explaining everything step by step. Thanks again

9 years ago

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Dominique Brady

My first payment I was double charged. My bank had to get my money back because they refused to provide my second payment when I made an early payment for my first installment. Then they charged me an NSF fee when both payments cleared. Management always unavailable. Yet to speak with one. No assistance over the weekend to make a payment. No online password assistance when they are closed.

9 years ago

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Darice

Linda V was such a pleasure to work with. She was professional, friendly, and efficient. My experience so far with FreedomPlus has been excellent!

9 years ago

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patti

My customer service rep. (Clint Jones) was exceptional. Recommend him above anyone I have ever worked with. Very polite and informative!!!!

9 years ago

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Kristine Little Selah, WA

Quick and painless with the best rate I found after searching at different sites. No loan origination or transfer fees as promised.

9 years ago

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Jose Deerfield Beach, FL

Heather O. was thorough in covering important details and did great job monitoring and following up steps of process to completion.

9 years ago

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Shelley Tinnon

Dorris was so great to work with. Very prompt and professional. She was very detailed and made the process seamless! Thank you for your help!

9 years ago

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Patricia

I appreciate the efficient process and the friendliness, helpfulness, and professionalism of the Loan Consultant. Questions were answered quickly and options were explained.

9 years ago

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D Gardner

... I contacted them for a credit card consolidation loan to pay off my debt once and for all. My credit score was around 750 and I even sent them a screenshot of it... so clearly I'm able to make my payments and they declined me for my loan...total waste of time. Not helpful and they clearly don't understand what the value of a high credit score is.

9 years ago

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Frankie Fells Virginia Beach, VA

Chad did an awesome job. I teach Excellent Customer Service and Chad can rewrite the book on Customer Service. Thanks, Frankie Fells

9 years ago

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Rebecca Brigman

Very Helpful!!! Have had a great experience with your company... Everyone tries hard to meet your needs and seems to be very understanding...

9 years ago

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Russell Sacramento, CA

I had a terrible experience with Freedom Plus! They have no right of rescission once the loan docs have been sent. I tried to cancel only hours after returning the docs because I found a MUCH cheaper loan. They said they would "try" to cancel it. I was surprised weeks later when it wasn't canceled and the funds were sent anyways. I was given unreasonable dates to return the funds in order to wave the origination fees. I was charged for money I didn't want, didn't use, and I wouldn't recommend this company. Watch out!

9 years ago

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Ivan Montesdeoca Marina Del Rey, CA

This lender is not to be trusted, my credit is 714 and they promised you lower rates and lower origination fees, but they LIE. They ask to run your credit just to try to go around the bushes and increase your rate for any reason. I provided all the documents about my income and they just played LOAN SHARK! Long story short I am glad I said no and went to another lender with lower rates better monthly and less shady business.

9 years ago

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Helen Faircloth

Jake R was very patient, considerate, and most of all...informative. He is most definately one of FreedomPlus' assets !!

9 years ago

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Bruce Cramer Palm Harbor, FL

For the first time in a long time we have found someone with a real English speaking, nice, friendly, and very great person! You guys are alright!

9 years ago

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Kristie Tampa, FL

This company never resolves the problem they created and each time I call them, it only makes it worse. I asked to change my payment date a couple of months back and they have pulled payments at various random times putting me in an overdraft situation on multiple occasions. I have made numerous calls and sent emails but they still haven't made any attempt to get it right. They also don't reply to any emails or call back when promised. I strongly caution anyone considering Freedomplus. It has cost me far more than the term of my loan - money, time and frustration.

9 years ago

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feyaia vanpri College Station, TX

Same story as with all bill consolidation loan services. Once they have you, they don't want to hear from you again. That's a shame and should not be tolerated. These people are making a fortune off the American consumer. Think hard before taking out a loan from these companies. Look into other options before you commit to years of payments.

9 years ago

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Peter Schlosser Goodlettsville, TN

Dajuan had excellent communication and was attentive to my concerns. My credit is excellent and I've done this before, so that helped with the fluidity of the transaction.

9 years ago

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Corinnec Levesque

A good experience first time doing a loan on line so was nervous. The man working with me was extremely friendly and helpful.

9 years ago

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Glenn Looper Atlanta, GA

The actual processing of the loan was quick and easy. My issue however is the disbursement of funds is below par. I have used other companies in the past and their disbursement was a lot quicker.

9 years ago

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Sherry Perrin

Very prompt, informative, thorough and professional. Answered all questions graciously. Was a very good first time experience with your company.

9 years ago

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Guy Matthews

David was extremely helpful, the fact that he came in on Saturday morning and completed the application is just not heard of in today's workforce. My hats off to him.

9 years ago

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Louis H Staker Jr Des Moines, IA

I worked with Daniel F. He was extremely knowledgeable, professional, and easily accessible by phone. He was a pleasure to work with.

9 years ago

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C. Turner Mobile, AL

Very happy and satisfied. I've received wonderful help & support. the process was very easy and I got just what I needed!

9 years ago

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Brenda Stough Dora, AL

Great company helped me with all my debts and are very friendly and polite. Helps with all your questions and has done a wonderful job. Thank you.

9 years ago

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R Knight Modesto, CA

Justin H was amazing! He explained the entire process with me, listened to my question's and guided me through my loan process. Amazing feeling!

9 years ago

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D

Professional during the entire process. Informationt was readily avaiable and easy to manuver Will most definitely reommend to my peers. The process was quick and easy

9 years ago

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Celina Ellenwood, GA

I am in disbelief and appalled that you would charge a customer $15 to RECEIVE A CHECK!!! What do you pay your accounts receivable personnel...$500 per hour??? Obviously you don't want to receive additional payments from your clients because you want to rip them off with additional interest and fees! I will be looking for alternatives to pay this loan off.

9 years ago

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Danielle Frederick Melbourne, FL

I was mislead into thinking that adding my husband as a co-applicate on my loan would lower my interest rate. Which was not true, the rate that was offered to me was still higher than the interest rate on all my credit cards. I will not recommend this company to my friends and family.

9 years ago

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Roy Baker Hendersonville, NC

I applied for a loan. The information provided to me regarding rate, monthly payment, etc. was incorrect and misleading ('a mistake was made"). As a result I made financial decisions based on false information. When the error was discovered, I received an apology and "corrected" options. I was and continue to be very dissatisfied with my experience and would not recommend FreedomPlus.

9 years ago

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srshaab York, PA

I got a call today explaining thoroughly the process of my loan, she was very friendly and pleasant and made sure I had no questions.

9 years ago

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Peter D

Very professional customer service. Will recommend for anyone. Exceeded my expectations. Hope others come to this standards. Ask for Justin H. R.

10 years ago

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Donald L Chambers

Recent transactions I had to result two checks from my checking account which led to a $15 service fee in addition to my monthly payment which I am very unhappy about and when I talk to the operator was rude and very unprofessional

10 years ago

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Preston Bellaire Altamonte Springs, FL

Ozziy was courteous and very informative to help me get the best deal for me. His follow up was great and well appreciated:-)

10 years ago

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Jose Perez Los Angeles, CA

Great experience! Osvaldo/Ozzy and team made things simple and easy for me to get the funds I asked for. Great costumer service!

10 years ago

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Audrey ODonald Washington, DC

Freedom was supposed to payoff another loan for me. I was told the payment would be sent FedEx. Instead, they sent it regular mail and I had to pay interest on the other loan plus this new loan for 2 weeks. Worst customer service ever. Bait and switch. They are extremely nice during the application process and then once you sign your loan documents, they treat you like garbage. I will be re-financing this loan through another lender as soon as I am able.

10 years ago

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John G. Ambrose San Diego, CA

I've been unable to view my statement from day one. It always says invalid username or password. I have even talked with an associate who walked me through it and she couldn't get me through either. I guess that this is ;just progress and some of us just have to live with the fact that certain information doesn't belong to you anymore. Have fun with my money . Call me when it's over, or I'll never know. Thanks, I think.

10 years ago

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Yolanda R. Hanover, MD

Kelly was very knowlegeable and helpful. The process wasn't tedious and drawn out. He walked us through everything with patience.

10 years ago