Name: FreedomPlus
Rating: 4.6

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Virgil Tucker

Scott *** did an outstanding job assisting me through this process. Thank you for all the help and understanding! It was a great experience!

10 years ago

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Sam N. Abbeville, LA

Scott was great. He is a fellow car guy and understood what I needed. Especially on a first time loan. Great talking with him.

10 years ago

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Clayton Orsak Houston, TX

I delt with Ozzy and was very pleased. He got me the rate I was looking for and did so very quickly. Was very impressed with doing business with him.

10 years ago

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Delrick A Urquhart Dallas, TX

I do not like your customer service process. It makes you leave a message for a return call. When dealing with any payment inquires I think its best to get a live representative for more comfort that shows you all are catering to my needs waiting for a return call stinks when we live in a real time society!. Also there should be a way for customers to pay additional payments to their loan online.

10 years ago

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Julie O'Neill Houston, TX

Excellent customer service. Very patient and willing to answer all questions. Highly personable staff from reception to loan administrators.

10 years ago

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Elaine Moreland Newington, GA

First I would like to thank Steve Droege and other's for their help. They were kind and I had no trouble acquiring the Loan. However I am disappointed with the length of time it takes for the payments to be made to my bank and the credit cards. It seems like this was a little long. I understood it only took a few days. Thank You. Elaine Moreland

10 years ago

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Joy Olsen Granbury, TX

Alan, who helped us with our loan was amazing. It was easy and it was able to be completed in an afternoon. Only drawback is you cannot make payments on line.

10 years ago

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Debra Hamm Bakersfield, CA

After enough funds were in my account the process went quickly. I am very happy with the savings I received on my accounts. I will recommend to others in need.

10 years ago

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Linda Raymond Roslindale, MA

It was easy to get a loan and pay off my credit cards. Now I have one easy payment. It only took a couple of days. Great service!

10 years ago

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Allen Durant Orange Park, FL

Was not told of $1,000. application fee plus 15% interest rate. Only the 14 % interest rate. This is a very expensive loan. Also no time to be able to cancil this loan. Should have at least 24 hours to change your mind. I feel scamed.

10 years ago

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Sergio Pistacheos Corona, CA

3% Orgininator fee? That is $900 dollars on a 30K loan and they take it off the loan without any warning. I wish I knew about this before committing and sending all my paper work. I will never do business with them again, will repay this loan immediately and find business somewhere else. Another thing is that you cannot make payments online whenever you want, you have to call to make those extra payments. They only take automatic deductions from one account. Overall, very disatisfied with this company, never again.

10 years ago

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Evan Leitner Acton, MA

I think this company is terrible. I asked if I could add more money onto my loan, because my wife was just recently diagnosed with breast cancer, and we have a lot of medical bills, and she has to have major surgery. They told me sorry, there is nothing we can do. This is the most heartless most disgusting company I have ever dealt with. They make me want to puke!

10 years ago Edited September 14, 2021

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Herman Jones Gladewater, TX

Freedom Plus has been the best company to do business with and we look forward to continuing in the future with this awesome company.

10 years ago

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Jesse Habetz Lake Charles, LA

Not having the ability to make payments online is very disappointing to me. I am pleased with most other aspects regarding freedomplus, but the website could use some updating. Again most of my complaints is about not having the ability to make payments at anytime or change the amount or anything like that.

10 years ago

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elizabeth s Evansville, IN

Working with FreedomPlus was a wonderful experience. Quick and easy. Basil is a jewel very professional, polite, and great to work with.

10 years ago Edited September 14, 2021

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Teresa McGervey Arlington, VA

I continue to get e-mail about payments and statements even though I declared bankruptcy several months ago and the remaining balance on my account was discharged by the bankruptcy. I incurred late fees several times because of this. Even though I have contacted my lawyer, I fear that Freedom Plus will continue to take money from my account and the only way I will get rid of them is to sue them.

10 years ago

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Arbresha haliti Miami, FL

I was not provided with the 14 % based on the commitment I choosed to have ! I provided pay stubs and banking account and seller asked me 401k and I said I'm busy have a small baby don't have time to sent another email therefore they decided in their own With 17% !! I saw this after I signed the documents ! I would like to be pulled off from this offer unless I have 14% APR !

11 years ago

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Brian Jones Kissimmee, FL

Randall dealt with my application extremely professionally and answered all my questions. He is an asset to your Company. I am very happy I contacted Freedom Plus.

11 years ago

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tony Albuquerque, NM

Very easy process. Customer service rep. ,Edwin, was extremely helpful in assisting me with each step. Thank you Edwin. Keep up the great work!

11 years ago

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John B.

Scott was my loan manager, and he did a great (and patient) job guiding me through the process. I got exactly what I wanted for what I needed!

11 years ago

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EVELYN GULLETT Mobile, AL

In working with FREEDOM PLUS I think this team is wonderful.I am so grateful that I met this team of people. MAY GOD BE THE GLORY.THANK YOUE.A.J.G.

11 years ago

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Warren Yonce North Augusta, SC

I'm late making my first payment because of not being able to use your site to Register for New Account ... I have been playing phone-tag with Amy and still cannot use the website or make a payment ... This is very frustrating...

11 years ago

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Justine Chatkowski Avondale, AZ

Great place to work with. Jermaine was very easy and pleasant to work with, and I got approved! Highly recommend to other customers :)

11 years ago

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Trey Branson, MO

Very easy and fast response times. Customer service was fast and friendly as well. Della did a great job and was on top of everything.

11 years ago

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Glen Holton FL

Easy and fast. Scott my loan manager, helped me through each step and made the application painless and quick. Great Company.

11 years ago

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ronald Richmond, CA

you have been very helpful and I appreciate all that you do for meyour customer service is outstanding taking care of my situations

11 years ago

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Chris cruz Glen Cove, NY

Scott Beverly was very good always called and was very persistent .. Very accessible . The negative was the intrest rate was extremely high considering I have very good credit .

11 years ago

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Leigh Ann Levy Arlington, TX

Whoever left a message on my voice mail needs to be trained in how to leave voice mails. A) she did not say her name and B) I literally had to listen to the message 4 times to get the phone number to call you back. I shouldn't have to do that. I hope my experience gets better otherwise I may have to go shopping for another company that can speak slower on a voice mail.

11 years ago

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cynthia washington Duncanville, TX

I find my experience borderline fraud/misrepresentation. I was $40,000 in debt and acquired help from freedom plus to help negotiate with my creditors to lower by balances. However during the negotiation process I was offered away to pay a monthly fee to pay the re-negotiated amounts in full. I did not realize I was signing a contract prior to the completion of negotiations with creditors. I am now in more debt than I was when looking for help from Freedom Plus and looking to get out of this illegal contract..

11 years ago

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Kimberly Lafleur Ville Platte, LA

Scott Beverly was very friendly and helped with any questions that we had regarding this loan. This was the easiest loan that we have applied for.

11 years ago

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susan Rancho Cordova, CA

Kelly Gillette gave excellent help in receiving our loan. He spent time to get me through the computor process. Thank you so very much.

11 years ago

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Derek Manteca, CA

The people are very nice the only thing that takes the stars away is the interest rate they can take it down a little, I'm currently getting another loan to pay this one off as quickly as possible. I needed the money, and they kill you like sharks with blood in the water don't contact them unless you wanna lose half your soul cause that's what you give away when you sign the contract

11 years ago

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Luann Anderson Vashon, WA

Ron Rinaldi was very professional to work with. He went above and beyond to meet our needs. We greatly appreciate his efforts.

11 years ago

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Darryl Menges Escondido, CA

I would like to leave zero stars but that is not available. I applied to have 2 loans paid off. They funded me with the amount to pay the 2 loans but only paid of one, leaving me holding the bag. Terrible customer service. Try another loan consolidation option. Thanks for nothing!!!!!

4 years ago

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joy musacchio Scottsdale, AZ

Adversarial, unempathetic and customer shaming. The rates are criminally high. You are better off using your credit card if you have one. Currently I have a loan with Consolidation Plus and I could have gotten a better rate with a loan shark. BE WARE

5 years ago

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Toni-Ann Mistretta Houston, TX

Loan service is good but the app & web page SUCK!!! I have had constant trouble logging on even after resetting password, resetting account conpletely. Over a year now.

5 years ago

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Nelly Marietta, GA

Dan was absolutely helpful and patient. He answered every question on everything that I needed to know.

5 years ago

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Rod Doss Pittsburgh, PA

Amanda A was a pleasure to work with. She was courteous, professional and provided complete answers to my questions.

6 years ago

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Jeremy Emery Fort Mill, SC

The salesman flat out lied during the application process. When I found out about it, I called customer service and the agent listened to the phone call and agreed he lied. She seemed amused that he lied and said well you can pay off the loan, but I can't help you. I would never work with this company again.

6 years ago

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CLINE Courter Spring Hill, FL

I received a fairly decent deal on a loan. I was told by Alex that after 6 months of on-time payments they would lower my interest rates. I've called Alex about 10 times and he has yet to return my calls!

6 years ago

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Ash Z. Jersey City, NJ

Very poor customer service.Even after refinancing Freedom mortgage continues to charge full previous mortgage amount and not able process refund.Still not able to get in touch with any supervisor to speak to and agent disconnect my call.

6 years ago

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Steven Washburn Denver, CO

The process & experience was seamless. The service was exemplary. Would definitely choose FreedomPlus again!

6 years ago

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Eugene Weitzel Bossier City, LA

Helpful up until the signing of the paperwork. Had to work to hard to find out who actually loaned the money so I could monitor the account.

6 years ago

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Melissa French Athens, TN

Fast, efficient and courteous. Customer service was excellent and the process was no problem at all.

6 years ago

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Nancy Adams Ashtabula, OH

They were quick, thorough, helpful. So happy to have one payment and knowing when it will have an end.

6 years ago

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Jessica Sibold Harrisonburg, VA

Very helpful. Made sensible suggestions to meet my needs. Thought outside of the box and got me a way lower rate!

6 years ago

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Jennifer Saint Paul, MN

Everyone's I talk to there, are very friendly and very helpful, I like that my creditors received there money fast.

6 years ago

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Maki Glen Allen, VA

Very professional , quick and solid customer support . I am very pleased with the service provided via phone.

6 years ago

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Kenneth Vado, NM

Great experience! Erica was knowledgeable and extremely patient while we were getting all the info needed.

6 years ago

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Robert Oyler Saint Pauls, NC

Exceptional service & follow -up. Only give 4 stars, because I believe only Jesus Christ was fully perfect. So, 4 stars is superb.

6 years ago