Name: FreedomPlus
Rating: 4.6

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Tony

I worked with Treva Y and she was outstanding. Very responsive, very professional andvery friendly. I would recommend her without hesitation!

8 years ago

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Laura Tampa, FL

Fast, easy and our loan consultant Kathi, worked with us to find the best possible options! Highly recommend trying FreedonPlus for yourself!

8 years ago

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Verenice Palafox Houston, TX

They were willing to work with me and told me the ins and outs on which loan applied to me. They’re customer service is outstanding!

8 years ago

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Dawn Seaside, CA

Loan was processed in a timely manner. Staff answered all my question and made this experience a smooth process. I highly recommend FreedomPlus!

8 years ago

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Dennis Boynton Beach, FL

All was great until the lender put incorrect account number on a check to one of my credit card holders The monies where not applied to my account Pulling my hair out waiting for the lender to correct this I was told it could take 90 days for it to be corrected Terrible customer services re this problem which they created Not able to talk to upper management to help transfer to correct account Getting the run around from each rep when I call for the updates All different stories No Mgr to talk to Wish me luck

8 years ago

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RONALD REED Indianapolis, IN

The process was simple and everything was easy and professional. They really did help me save money and worked on my behalf.

8 years ago

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JONATHAN LYONS Laveen, AZ

Your agent was knowledgeable and professional. The loan process was quick and enjoyable. Could not have been more pleased.

8 years ago

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Gregory Belle Center, OH

Victoria was very knowledgeable and was able to help us with questions we had. She didn’t pressure, really worked for us..

8 years ago

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Stephen Ramsland Bradenton, FL

From the first contact point (Chris) to working with customer service, my experience has been extremely easy and smooth.

8 years ago

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Angela Nelson Sanford, FL

David S was fabulous to work with and stayed on top of everything to make sure it processed quickly! He is very personable and knowledgeable.

8 years ago

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Bill Steninger Sun Valley, NV

Daniel G was very helpful in knowing our needs, and the Freedom Plus ease of applying for a loan was impressive. Thank you.

8 years ago

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Omar Fulshear, TX

Fast process. Good experience from inception, HOWEVER their support and contact center fails miserably. No real escalation process when I asked to speak to a supervisor and agent was rude and unprofessional.

8 years ago

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Sheffrey Cypress, TX

Awesome service, honest and straight forward. Very customer service oriented. Thanks for giving me the opportunity to, do business with you guys.

8 years ago

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Manuel Garcia Los Angeles, CA

Just want to say thank you it was fast and easy and my thanks to Mr Taylor J he provided the top customer service I ever experienced thanks again

8 years ago

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Graciela Santoyo El Paso, TX

It was fast, easy and convenient from the personal space of my computer! Just waiting for the transaction to go through.

8 years ago

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Sharon M Wilmington, NC

Jamie was amazing! She explained everything perfectly. Most importantly she was positive and understanding which made the process seamless.

8 years ago

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michael Papillion, NE

It was a simple, easy process with getting a loan. Did not have to scan in a lot of information and was an overall refreshing experience.

8 years ago

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Sheri Evans Ypsilanti, MI

Pascal was very professional and extremely helpful. He went out of his way to make my experience with FreedomPlus outstanding. Thank you Pascal!

8 years ago

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Tracey Falls Church, VA

Awesome customer service. Always there to answer my questions. Very professional and care about your needs. And also very patient!

8 years ago

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Antionette Olivarez San Fernando, CA

The customer service is terrible! I have tried to pay my bill three times and each time I was told my issues were resolved and they even told me they could see the documentation where the activity supported I gave them all the info needed to pay the bill. but I keep getting notices that the bill is not paid and they do not intiate my auto pay nor follow through with the payment on their end. I WANT to pay my bill. But If I get reported to the credit companies I will be even more furious and go to the BBB!!!!

8 years ago

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paula squillante Barnegat, NJ

excellent service.. super fast approval.. great experience.. i would highly recommend freedomplus to friends and family..

8 years ago

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hossain Hessari Woodway, TX

WATCH OUT PEOPLE. IT MIGHT BE A SCAM. THEY TOOK ALL MY INFORMATION, DID A PERSONAL INTERVIEW, I EMAILED ALL MY DOCUMENTS INCLUDING VOIDED CHECK, THEN I NEVER HEARD FROM THEM ANYMORE. I CALLED AND EMAIL SEVERAL TIMES TO SEE WHY THEY ARE NOT RESPONDING TO ME, BUT NO ONE ANSWERS ME BACK. I AM REPORTING THEM TO CONSUMER FINANCIAL PROTECTION BUREAU. PLEASE BECAREFUL DEALING WITH THESE PEOPLE.

8 years ago

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Andy Carey Revere, MA

Kristy made the whole process easy to comprehend. Our requirements were met with no stress or complications. Would recommend.

8 years ago

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Pam Murfreesboro, TN

Very easy and quick loan process. Our rep Kelly G. was great, very well informed and knows his job. We got a great rate too!

8 years ago

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beverly clayton Cincinnati, OH

The process was smooth and my facilitator was fantastic. I had several other offers on the table and I glad that I went with Freedom.

8 years ago

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Douglas ramirez Granite Falls, MN

Went pretty good. Unfortunately you guys couldn’t lend me about 2000 more dollars and thought I deserved a smaller interest rate. You guys could only beat my credit card interest rates by like 3-5 %.

8 years ago

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Barbara Fisher Rivers Chicago, IL

Our loan consultant, Anthony, was the best. It took only 24 hours from start to finish. Each step was carefully explained and tailored to our needs.

8 years ago

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Arshad Syed

They provided excellent customer service. Their responses were prompt and detailed. It was a pleasure to work with them.

8 years ago

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John T. O'Dwyer Atlantic Highlands, NJ

I had the pleasure of working with Debora R. She was knowledgeable and helpful every step of the way. Thank you Debbie.

8 years ago

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Robert Royal Lake Havasu City, AZ

The loan transaction was smooth and easy. Could not ask for a better result. I would do this again in a heart beat when needed

8 years ago

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Keith Campbell Ft. Washington, MD

Very professional and knowledgeable. I was looking for a way to get ahead of all my credit card debt and they provided it to me.

8 years ago

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C Woods Jacksonville, FL

Customer service was great. Loan was approved quickly and recieved money right away to pay off high interest loan. Great to work with

8 years ago

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Vince Vista, CA

Ericka, thank you for all the followup and clarifications when needed. Great job, individuals like you Ericka are so grateful.

8 years ago

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Michele Summer Atlanta, GA

Kathi was super friendly, helpful, and communicated everything very well. She was also very quick to answer any questions I may have had.

8 years ago

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Robert K Alderman Trabuco Canyon, CA

Great customer service! The loan process was quick and easy and I was kept advised during the entire process and would use them again if needed!

8 years ago

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Teresa Langley Tyler, TX

Debbie was the best! She has so much patience and was so understanding! We are going to be so much better financially soon!!

8 years ago

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Mallory Barrett Cairo, GA

Shannan was wonderful!! She made this entire process a breeze, this was easier than taking out a loan at our local bank!! Thanks Shannan!!

8 years ago

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Jimmy Wood Altoona, AL

Suzanne made the process quick and easily understandable. From start to finish the loan was approved and completed within 24 hours.

8 years ago

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Jamie Duluth, MN

The whole process was very fast and easy. Our loan officer was very helpful and stayed in contact. I was very pleased with the entire program.

8 years ago

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greg trask Ball Ground, GA

An absolutely wonderful experience. Amanda A certainly exemplifies the best example of a thoughtful, caring representative of your company.

8 years ago

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Mona G Marietta, GA

Elizabeth S. is an amazing loan consultant. She walked me through every step of the process. She is very helpful and knowledgeable.

8 years ago

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Vickie Dixon Owosso, MI

Kisha L was wonderful to work through the process with. Very helpful and informative. Always patient and kind. Thanks for everything, Vickie

8 years ago

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Edward Upton, KY

My loan representative was very polite and professional. She was awesome . Really am happy that I choose Freedom Plus to help me. Thank you all . Ed

8 years ago

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Richie Dallas, TX

Elizabeth was a pleasure to work with. Very easy to follow, direct, informative, patient and understanding with every step.

8 years ago

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Roger Moore Tuscumbia, AL

Wonderful experience! I had a need and the request was met very quickly and professionally! Couldn’t ask for better service!!!

8 years ago Edited September 14, 2021

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Carolyn

Kisha was very helpful - and very patient! She worked to find the terms I wanted. I'm very pleased with the whole process.

8 years ago

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J Martin Burleson, TX

Very good opportunity to get back on track...very patient and willing to assist. I know it's a business, but now I can take control of my future! Thanks Deborah R.! J Martin

8 years ago

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Leigh M. Orange Beach, AL

Very good follow up and customer service from Michael P. I needed a small loan quickly and he was very efficient in getting me what I needed quickly.

8 years ago

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Ashley Somerville, MA

I worked with Nancy B. and she was fantastic. Very responsive to all questions and walked me through the whole process. Highly recommended!

8 years ago

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Arnoldo Mendoza Perris, CA

I just got approved for a loan, very happy with the service . The process was fast and easy. Very professional and friendly. Thanks.

8 years ago