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FreedomPlus

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6.6

Overall Score

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Jason Murray Oakhurst, CA

My experience with Freedom Loans was great. The whole prosess was quick and easy and would definatly recomend doing buisness with them.

7 years ago

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Courtney Chandler, AZ

David was so incredibly helpful. He had my best interest at heart and he made the whole process so easy. I am so grateful!

7 years ago

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CSC Ingleside, TX

The upfront $500 fee is a little hard to swallow, but the process was very upfront, easy and got me out of an unexpected situation. No early pay penalty is a major plus.

7 years ago

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Denise Clarke

Very easy to get a loan and the process was so simple! Our representative Amanda was extremely helpful, courteous and professional.

7 years ago

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Jan Los Angeles, CA

My rep, Paul S was very thorough and helpful throughout the whole process. It was quick and simple! I definitely recommend it :)

7 years ago

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Joey D Mount Laurel, NJ

Holli K was an amazing communicator throughout the application process. She handled everything like a true professional.

7 years ago

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Desjanae Jones Tolleson, AZ

Great customer service. Gave me all the information I requested, worked with me on the payment and range I needed. Couldn't ask for anything more

7 years ago

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Jeanette Bridgeport, TX

Debora R was very helpful and knowledgeable and always kept us informed in what she was doing. She helped us out tremendously.

7 years ago

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Shelly Sarcoxie, MO

The customer service is amazing. The whole process was painless and very quick. I would definitely recommend Freedom Plus

7 years ago

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Steven and Christina Grever Cibolo, TX

Amanda A was amazing by not only her customer service but by helping us understand all of our questions and helping us improve our credit.

7 years ago

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Darrell San Juan Capistrano, CA

Excellent experience. Elizabeth is amazing and I look forward to working with her and FreedonPlus in the future. Thank you!

7 years ago

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Andre L. Chester, VA

My experience was great, thanks to Debbie R, She made the process easy and quick. I will be recommending FreedomPlus to all of my family and friends!

7 years ago

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Alice Tomball, TX

Victoria S who handled my loan was awesome! She answered so many questions and was very patient. I really appreciated her knowledge and support.

7 years ago

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Kandi Village Mills, TX

Amanda was extremely helpful and patient with all of my questions. This process was so easy and fast compared to other loans I have done in the past.

7 years ago

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Daniel Coate Westminster, MD

Borrower beware! This company will not work with you at all! Whatever information is in the TINY fine print will be enforced with a vengeance. Also be aware that there is NO right of cancellation, and even if you pay the entire amount financed back on the day you receive the funds, you will still owe them the ridiculous "Loan Origination Fee". I would not do business with these people again under any circumstances!

7 years ago

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Carol Clermont, FL

Josh was wonderful!! He explained everything very well and was very patient and friendly, yet professional. He represents your company very well

7 years ago

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Steve Shenandoah, VA

Brittany was great.This was the best loan experience I have had.Funding was fast,and customer service excellent.I would highly recommend freedomplus!

7 years ago

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Susan Matevosyan Glendale, CA

After wasting my time for two weeks because their underwriting department was "busy" I got denial with no logical explanation. They verified my account with my bank twice, twice. It was like someone restarted the process there. I have never seen more idiots in my life. I would rather call tech support in India than these guys. I got approved at upstart in hours.

7 years ago

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Maria Chula Vista, CA

The process was extremely short and painless. I couldn't believe they approved me so quick I definitely recommend this company.

7 years ago

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Chris from Michigan Saginaw, MI

Very good experience. Processed within a couple days. Very impressed. Debbie R extremely helpful, very knowledgeable and professional. Great service.

7 years ago

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Will Newman Kyle, TX

Celeste made the entire transaction pleasant. I don't think that I could have worked with a nicer person. I want to send a huge Thank you to her.

7 years ago

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Tracy Tritschler Columbia, MO

It was a pleasure working with this company and especially with Ryan, my loan consultant. They made the whole process quick, easy and painless.

7 years ago

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Disappointed By Your Deception Bay Saint Louis, MS

Brandi was dishonest about funding time. I needed the funds to help out a friend who was in dire straights and about to lose his home and brandi convinced me she could guarantee the funds would be in my account in two bus days but they were not. If it had not been for Lending Club my friend would have lost his home. Be careful with deceptive practices, especially if you speak with Brandi... I suggest lending club, they are honest and do what they say....

7 years ago

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Pam Chicago, IL

I enjoyed the ease of the application process, the timely manner in which I was told if I qualified. Would definitely recommend to friends and family

7 years ago

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Lutitia Papailler Louisville, KY

Kelsey C. guided me through this financial process easily. I was approved quickly; I have told others about FreedomPlus.

7 years ago

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JAY Laurel Springs, NC

Overall I had no issues until I needed to change my payment method due to an impending divorce. Now for 6 months I have had no replies to my emails nor answers to my phone calls, all I get is crickets. Now the account is being canceled that they have received payment from and I have no way of setting up my new account which means I will be delinquent for the first time in 46 years.

7 years ago

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Alexander Rick Mars, PA

Dan was very helpful with every aspect. He pointed out many ways of borrowing and helped me choose what was best for me thanks again

7 years ago

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Carolyn McAdoo, PA

Excellent service very patient understanding and clear on what I needed and you needed to find my loan only down side is the fee for processing

7 years ago

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Scott Dumont, NJ

I had a very positive experience with FreedomPlus. My loan officer Celeste was a pleasure to work with throughout the entire process.

7 years ago

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Chad Pompano Beach, FL

The loan application process was streamlined and easy to complete. My loan representative was courteous, efficient, and professional in all regards.

7 years ago

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Tha San Somerset, MA

Erica R is very pleasant to work with n made the loan application very simple. I would recommend to my family and friends.

7 years ago

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Randy Tice Bancroft, ID

First payment was suppose to be an auto pay from our account. YOU people did not take the payment out and i received calls to make a payment I MISSED!!!!! NEXT PAYMENT YOU PEOPLE DOUBLE BILLED ME!!!!!! I WAS TOLD IT WAS MY RESPONSABILITY TO GO TO MY BANK AND FAX A STATEMENT TO YOU PEOPLE AND IT WOULD BE GOOD IN 3 TO 5 BUSINESS DAYS!!!!!! Then to fix this problem I decided to do paper billing....UNTIL!!!!! YOU PEOPLE TOLD ME IT COSTS. ME $15 EVERY TIME I WROTE A CHECK!!!!! Sooooo im waiting to see if you people double bill me again....... Can you say ATTORNEY!!!!!

7 years ago

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Lisa Havre de Grace, MD

Amanda was knowledgeable, friendly and very responsive. Helped me get a loan that met my needs when other lenders had failed. Very easy process!

7 years ago

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Yaret Mattapan, MA

The application was fast I’m not complaint about it. My concern was after we receive the money they need to explain better that they take a certain amount of what you gonna loan for example 25000 they just deposit 23,275 in you account but you still paying the 25000 plus you first payment is in 42 days after you open the account what means if you paying 856 every months they gonna take 798 just for interés and the 62 goes to the principal In the end they take all you money . I’m not satisfied.

7 years ago

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Ndeye Fatsy Diouf Bowie, MD

I am sorry to say that I was very dissatisfied and disappointed about the overall process. One agent said that she was going to call me back, but she didn't, and my funds were distributed without my consent to one institution etc.....

7 years ago

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Rich Roberts Rockland, MA

Elizabeth, my loan processor, was attentive, informative, knowledgeable and professional. Start to finish process was two days.

7 years ago

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David Walnut, MS

Most loan contracts have a 3 day grace period in case you change your mind...Adan N said that he covered every detail, But FAILED to tell me that once you sign this contract that there is NO GRACE PERIOD and that the loan agreement and contract can not be canceled..........Another way to rip you off...Plus there is a up-front fee that is non-refundable...

7 years ago

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Judy Miceli Ridgefield Park, NJ

not happy enough with interest rate. and second when we requested an email for our records on change of checking account, was told you don't send them. however, aimee l was terrific.

7 years ago

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Dawn L North Adams, MA

Joseph S. was so easy to work with and made the process quick and easy. Now I will have a lower payment and less stress about bills.

7 years ago

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Ben Cleveland, OH

Fidencio was great! Very professional and easy to do business with. The overall process was very simple, fast and convenient.

7 years ago

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Pat Surprise, AZ

Very helpful and knowledgeable as to what I could get in a loan. Quick decision and didn’t have to wait long for my money.

7 years ago

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Britney Hall Atlanta, GA

Celeste did an excellent job assisting me with acquiring my personal loan. She was on point and responded quickly. Fast and easy experience.

7 years ago

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George P. Galletta Old Bridge, NJ

Everything was outstanding, Amanda A was great and very fast, went over the complete contract with me and explained everything.

7 years ago

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Brian M Belleville, IL

I was looking for a loan to pay off a few credit cards and put some extra cash in my pocket and FreedomPlus made it possible and thankful for that.

7 years ago

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Carol Halcromb Wylie, TX

I believe I should have receive a better rate. Since making this commitment, I have received better offers. I am in the process of paying off this loan with another company with a better rate offer and lower payment.

7 years ago

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Michelle Madisonville, KY

Joshua D provided excellent customer service. He was patient and kind. He easily walked me through the entire process and answered all my questions.

7 years ago

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AH San Antonio, TX

The process was easier than I thought and my rep, Serena C. did an excellent job of answering all my questions. The solutions and options she provided were very helpful.

7 years ago

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Judith Moorefield Danville, VA

My loan officer was pleasant and help me through the process. I was very pleased with her service. I would recommend freedom plus to my friends.

7 years ago

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Mark Savage Somerville, NJ

Complete satisfaction with the professionalism in which it was handled, and the high level of customer service with which I received from Bret E

7 years ago

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Rose Buda, TX

Highly impressed with the fairly easy process for a Debt Consolidation Loan. Kathi is an exceptional loan officer. Thanks again.

7 years ago